Hands down best One-Stop shop for all your booze, cigars, vape, and rare ofcourse… the biggest Craft beer selection even seen that you are no way getting anywhere else! service is impeccable! Second to non. Family vibes from the second you walk in. Best prices in so cal. I met the gentleman Manny that is there often and offered me a free bag of ice with beer purchase! He is awesome. Do your self a favor, drive to Huntington Beach ASAP and put your self in Beer Land heaven! And leave with a huge smile on your face, Trust me you won’t regret it.
I have known Moe and his team for a long time now - I am honored to call this hustler my friend. He continually has the best beer in town, best relationships in the craft beer world — and most importantly, he is a giver! He never turns down a opportunity to give back. Craft Beer Kings is the only local spot to support!
The products looked amazing. I was so excited. The limit said 2 so I paid for 2 and accepted the hefty shipping charge for both. However, they changed policy and only offered one and removed one from my order with the same shipping charge. It took a while to ship, but arrived and was severely damaged. Paying nearly 50.00 for a 4 pack of damaged beer is not worth it.
I never write negative reviews and God I wish I would have read these before purchasing the order. I ordered a box as a gift on March 7 and the package is still not delivered as of April 4. When I wrote to them after 14 business day, they created a shipping label and nothing was moving for another week. Long delays, super poor communication...I dont know if I ever experienced such bad customer treatment. It looks like, I am not the first unsatisfied customer. How does the company do not learn that mess with logistics hurt they business so much? Maybe instead of sending a newsletter every day, invest in better logistics? Do not recommend.
This is a review for their distribution warehouse and company as a whole. I was trying to think of a great way to surprise my husband since he is out of town for work and what better than a 12 pack of beer. Before placing my order I called to gather information on how long shipping would take and I had a very helpful rep that helped me carve out my timeline. Unfortunately the shipment did go out later than expected but I called back to see what my options were and they were BEYOND helpful. They gave me options and all said and done they ensured it made it in time. Thank you so much for being very helpful, personable and a no questions process. I will definitely be purchasing again.
Placed an ordered on Dec 12 and so far no updates. I sent an email through their customer service for a status and no response. The original email did say it would take 2-10 days to be shipped but not even a courtesy email letting me know? Were getting down to the wire so I would like to know if itll be here before Christmas and if not I need to get a back up plan. Please let me know asap. If I receive an updates, I remove the one star.Thank you for your time.Update- everything turned out great and stars were updated to 5! The beer was amazing and it was worth the wait, and best of all, it came before Christmas!
Dont bother ordering from these folks. Order takes forever to ship. The IPAs I got were old, but all the dates were mysteriously missing from the cans. The selection isnt very big and the beers that I got werent that great. A couple I just dumped out because I couldnt even drink them. $10 a beer, down the drain. Its not worth it.
I really took my time to make sure that I picked the right gift for a craft beer loving family member at Christmas and I clearly made the wrong choice. I rarely write negative reviews, actually make an effort to write positive reviews. I ordered this gift on 12/17 and knowing it wouldnt arrive at Christmas, I was fine with their message that it could be 2 weeks. However, it was not shipped in 2 weeks, and when it was... it never arrived. I had to make a 3rd contact with their sales department to learn that the package was lost.I agreed to not cancel as they offered, but instead to take the shipment even though over a month late. When I asked today for tracking, I received a tracking that showed the label had not been created. I reached out a 4th time to their sales/customer service, only to receive a snippy response that I was wrong, that it had not taken a month. They took no responsibility and actually eager to refund.I hope this gets to Management because they need to be aware of the responses they send out and how it poorly reflects on their business.
This place is amazing. Ive been a long time customer of theirs online as I live in Florida. Maybe one day Ill be able to see their store in person. They have a wide selection of craft brews, and my personal favorites are the rare porters. They sell out fast online (missed the Big Baptist Reserve) so you have to get your online order in quick.As a web developer I discovered a bug on their new site and reported it to them. It was nice to talk to a fellow developer and hopefully hell fix this in no time. The staff is always friendly when I speak to them over the phone. My one and only qualm is the pop-ups can be a little annoying and makes me visit the site less. But I can see the thinking behind this feature, as it draws in more business.Overall, I highly recommend Craft Beer Kings to anyone looking for a solid rare craft brew. They ship right away, too, and provide more than enough packaging to secure your brews. Kudos to Craft Beer Kings!
Horrible customer service and outreach, a few friends an I ordered several hundred dollars worth of expensive beer all $10 or more per can, growing on 2 months now without any order confirmation or updates after reaching out to them several times in regards to the order not even being on the way after claiming the order would begin to ship after 8-10 days its been double that and its not even sent, for the price and the amount of money we are spending this is unacceptable not even an order confirmation or status update to this day, I will be requesting a refund on the order I expect my money or my beer back or there is going to be problems.
DO NOT BUY FROM THIS COMPANY. THEY SEND OUT DAMAGED GOODS AND DONT REPLACE OR REFUND. I PD 32.00 FOR 4 BROKEN SKULL CANS OF BEER, TWO OF THEM THE TOPS WERE DAMAGED. COMPANY BASICALLY SAID SCREW ME, AS LONG AS I CAN DRINK THE BEER IM OUT OF LUCK. I SAVE THEM I DONT DRINK EM. IM SURE IM NOT THE ONLY PERSON THAT BUYS THEM TO COLLECT EM. I WILL NEVER NOR DO I ADVISE ANYONE TO BUY FROM THIS MERCHANT. I EVEN ASKED FOR HALF MY MONEY BACK DUE TO ONLY 2 OUT OF 4 CANS DAMAGED. COMPANY BLAMING SHIPPER, IF BEER KINGS WOULD PACK THEM BETTER NOBODY WOULD HAVE THIS ISSUE. AVOID THIS COMPANY AT ALL COSTS. I MUST NOW MOVE ON To FILE A COMPLAINT WITH THE BBB. Zero stars. I gave 1 star because couldnt hit or see a zero.
I don’t usually review, but had such a great experience with craft beer kings.com. Awesome selection, customer service was exceptionally quick to reply and exceedingly helpful. Was blown away by packaging, safe and secure. Just a great great company to do business with. Already started another order! Thank you craft beer kings!
Seems a little run down, ok selection but nothing was cold.
Great selection the got a beer cave if you dont see what you want in the front refrigerator.. Was just there today picking up some beer and they had some Internet issues I waited and they hooked me up with some cool glass pints.. Thanks guys.. Kool guys definitely coming more often to this location its the new one...
This business should be avoided be anyone that values timely, conscientious service. They report that orders will take between 3-10 days to process and do not mention the additional 7-14 days that are required to ship the order. This time does not take into account the time it takes for the package to travel to you. I ordered two beers for the holidays on 12/18/2020, but did not receive the package until 12/31/2020. When I notified their sales department, I received a glib response stating your order was rushed and finally received a shipping notification. However, they neglected to respond to my request to change the shipping address as I was no longer at the address due to holiday travel. To make a long story short, they continue to be capricious while failing to provide me with customer service. I strongly discourage anyone from ordering with CBKs.
Clean store. Great selection. Not quite as big as El monte. Walk in cooler is awesome though. Cashier was very polite. Great experience. Ill be coming back.
Great place to find your new favorite beers. These guys are the best ar finding curating craft beers from all around. I love coming here and discovering new and delicious flavors!
After placing my orders with CBK and with the understanding of Covid and deliveries it might take some time and being patient helped me out allot. But the great team at CBK shipped out and with the tracking system keeping me updated with the orders I have to say I’m truly impressed with the packing the amazing beers!!! Keep up the great hard work CBK this Texas boy is grateful... Cheers
Really love coming here. It’s like candy land but for adults. I always find new beers, which is what I love about this place. They are always rotating beers and the stuff is super chill!!! Can’t say enough about this place
Great people and its local. Perfect for me
The man behind the counter was very nice helpful and funny and a great selection 😊😊
Had an issue but these guys resolved it ASAP. Great service!
Been following this place for some time, and i finally made the trip out. They have a crazy selection of beers that you wont find at stores, i found other half beer and equilibrium beers!!! You will find crazy rare beers, just download the app and see for yourself
Nice little store! The guy there was super nice and gave me a few suggestions. Its not huge, but according to several locals it is one of few places around to find quality craft beer.
Cant get a response from them. Emails and online submissions go unanswered. Purchased beer at a LIVE concert. Promoted by the band. In July. Havent heard from them. $50+ purchase. No word on when I get the beer or my money back. Ive sent proof of purchase (via PayPal). I either need my beer or my money back.UPDATE: Store saying beer to be delivered in October. If that is the case, I will up my rating. This is not a ridiculous claim. You dont respond to EMAIL or INTERNET form inquiries. I have sent several. Had you responded, better review.
Online orders are exceptional with Ivan ( the Mgr) overseeing operations. He helped solve an issue we had with our order. We will continue doing business with Craft Beer Kings! Great Customer Service & lots of beer to choose from!Thank you!Cindy & Ivan Moss(Yes, the mgr & my husband share a great name.)
Amazing experience I will be ordering from them again because its beer I cant get where I live in Minnesota great customer service and products
Great customer service! Great selection of beer for home delivery.
If gift certificates have an expiration date... it should be noted on the actual gift certificate so the recipient is aware. Shady business practice. Avoid.
Not happy with ordering experience. Got my beer and it was severely damaged after paying a fortune to have it shipped. They did very little to help out. Only offering for a refund for one can of beer. Even though many cans were dented and box was soaked with beer.
Nice selection of local crafts and rarities. Super nice and helpful worker! Check it out if you are looking for a good ipa!
This spot is my home away from home. Great selection. Knowledgeable staff and shout out to Edwin for always hooking it up with glassware! Overall cant be beat! Craft beer kings rocks!
Absolutely outstanding selections of beer. If you enjoy craft beer, youre gonna be like a kid in a candy store here. The only negative thing I have to say is: they do not carry much glassware. In their defense, the place is literally packed to the ceiling with beer. They really dont have the room for it. Certainly not enough of a negative to shave a star off, though. Keep up the good work!
Ive placed several orders here, two of which had their problems. I believe in second chances, so I wont dismiss a business based on one experience. My latest shopping experience definitely left a bad taste in my mouth. I was told my order was at a completely different store, despite the fact I waited several weeks to pick it up. It was a waste of my time driving there for them to let me know Id have to drive to the El Monte location. After speaking with an employee to cancel my order, I left a review. They attempted to make things right by shipping the items to me with the shipping fee waived, and I still paid for my order. I commend them for taking my initial feedback to ship the order, as not every business would have done that.However, my problem lies with the aggressive comments made by owner, Mike on a different review site. Completely uncalled for because I didnt update my review immediately and tried to belittle my comments. A simple message to check-in on me would have sufficed, but I will not support a business who tries to aggressively dismiss any negative feedback as not a real experience.Relatively good selection, when you actually receive your items as intended. Prices are $2-3 higher than your local bottle shops, but thats the price you pay for convenience and being able to order online. Its the basis of their business model so I dont fault them with that. With the passive-aggressive comments by Mike, I will never willingly shop here with an owner who feels so attacked and would rather support my local shops.
They have so many brands which in turn means they almost always never have the same beers for craft
Don’t order from this website. I ordered a beer and got some cheap disgusting beer. Zero customer service nobody returned my phone call... I’m WARNING DONT ORDER FROM THEM they are super shady...
Lovely bottle shop. I bought some rare barrel. havent seen those in bottle shops. would def stop by again! thanks guys
Friendly staff..informative....great selection
Good selection and prices are typically better than other beer stores I go to. Staff is always cool and happy to help if you have any questions.
This place is great and the selection reminds me of when i lived in colorado. Prices are good too. But the cashier ripped me off. But i let it go because they were selling stone beer pints under $4 which is really rare
This liquor store is incredible!! You can do beer reservation and they have some of the best craft around! Definitely check them out!!
Alot to choose from and service was great.
Great craft beer selection. Excellent beer cave. Its nice to have this place in La Habra
The beer selection here is top notch. They carry most local breweries and some hard to find beers as well.
Solid little spot, selection was great, little pricey.
Staff is friendly and knowledgeable with a wide variety of beers to choose from. Prices are also good and they hook you up with cool stuff from time to time
Walk in cooler is awesome! Keep up the great work boys, this neighborhood needed something like this.
Beers, Beers great selection!!
Love the selection. Although its not as vast as the El Monte location I still got some great beers.
Staff knows what’s good
Great selection of craft beers and, oddly enough, some vape gear. Prices arent the best, but plenty of well chosen tasty brews.
I made a purchase from this place only to have no customer service. The order was eventually canceled but the site itself has the same deceptive setup as CraftShack with beers being pictured on one end as being in a pack only to see you are buying only one beer from the entire pack but being charged the same price as some 6 packs from cheaper companies.I will give them credit that unlike CraftShack, this place did have more options to buy beer in packs but their abhorrent customer service pretty much canceled that out. I am coming to the conclusion all these online beer store located in California cant be trusted.
Horrible experience nobody ever responds and I still havent recieved my order or any updates.
Awesome selection! They even have a walk in beer freezer. Its the beez kneeeeez
Amazing selection of craft beer and a nice sized humidor with a good selection of cigars
Man oh man what a great selection honest cool and reliable thank you all!!
This place is cool, lots of selections. The crew is really helpful and they know there beers.
The new spot is great. steve o and the crew are really nice and know their beers!
Great selection. Knowledgeable employees. Great prices
Great beer selection!!!
New spot is awesome. Beer cooler is so unique. Great Belgian selections!!!!
Checked out the 2nd location. steve o is a cool cat! the walk in beer cooler is pretty cool to!
This place is full of great quality beers, wines, and overall great products. Hidden gem.
The walk in cooler is awesome, they always got the latest cans on deck!
If you’re looking for craft beers search no more this is the king of craft beer 💯💯💯
Not shipped out in the time frame stated on website. Customer service is non existent. I would not recommend ordering online from this company
I made a rather large order online and noticed a can was missing. Within one hour my problem was resolved, not to mention the large amount of beer I ordered arrived in perfect condition. This company will receive my business again.10/10
The worst customer service, non existent really.I got a shipment from them and two beers exploded in the package. I have emailed on the website and through their customer email, called every possible number countless times and no answer in a whole month. So irritating!
Great selection and SteveO gives honest opinions, remembered who I was and what I liked.
Best selection of beer, always make the stop when in town!
1 Star not for the beer itself, but for the cost of the beer and shipping. My son gave me a $35 gift coupon for Christmas 6 cans with shipping totalled over $30,. So $5 for a 12oz can.... Daylight robbery. Save your money and got to agood liquor store.
Best possible selection of good beer!
Overpriced beer and excessive shipping costs. Only reason I purchased is because I received a gift certificate. Shop local.
Great selection of craft beer!
Tasty beers for days, super nice staff
Great selection of craft beer
Small place but has a variety single craft beers but if you want 12 pack theyre limited.
Ice cold beer. Variety of wine for the fiance
Love it
Great beer selection
Great beer selection
Great selection of crafts
Great selection but a little over priced
Awesome place!
Great beer selection
Great selection
Great selection
Dopeness 🙌🙌💯
Excellent selections!
Too many choices
The place to go when your looking for that hard to find, best tasting beer. They know their stuff and are very helpful in finding you that right beer.