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Velocity Auto Care LLC
200 Byrd St, La Marque, TX 77568, United States
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Velocity Auto Care LLC
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Bi
Review №1

AC went out and engine light came on. Car was running terrible. Determined to be burn AC motor and Throttle Control Switch. They had replaced the AC motor sixteen months ago, so that was free repair. Upon inspections of the TC Switch, they noticed a double washer on the connections. My bill went from $800, to $400 to a final bill of $211. I was only charged for the problem, even though I had approved the $400 repair.. Thats honesty and integrity, like it should be.. Thanks Fellas

Ja
Review №2

Best mechanic shop in the area. Chris is awesome and their work is second to none. Always guaranteed satisfaction.

An
Review №3

Good people who go the extra mile to help. They work on my husbands Ford 350 and my Audi Allroad. They have always figured out the issues and resolved them completely. Im very happy with them.

Da
Review №4

Glad this was the place we found when we needed to get the oil changed. Not only are they very professional but the whole lot of them are so very friendly and go way above and beyond to make sure you are happy. We were on a trip and before driving home we found this gem to get the oil changed, my daughter had left some shells and they called me and asked if they could send her shells to us so that she could keep some of the memories of being there. They didnt have to do that but they insisted and not to many places are going to do that and it was refreshing and encouraging to know that there are still places like this in todays world. Thank you so much Velocity Auto Care! We really do appreciate you for getting us in at last minute and for making sure our little girl gets her shells she left behind there. You guys are Awesome!!!

Ho
Review №5

Best auto repair shop anywhere. Honest and knowledgeable. Diesel specialists.

To
Review №6

Very honest and straightforward people here. They wont try to charge you for things your car doesnt even need. Im glad I was recommended and now I know why.Thank you guys.

Jo
Review №7

Very nice and efficient. Friendly and quick.👍👍👍👍👍

Li
Review №8

These folks have integrity and tenacity beyond anything I’ve seen in car repair! They saved us from catastrophic engine damage and then some. I WILL be a returning customer and I highly recommend them!

Ch
Review №9

Fair prices great mechanics n always doing the hard to get to jobs.

Be
Review №10

As always very goodThanks

Mr
Review №11

Taylor and staff always do quality work and stand behind it. I have been using this shop for years and have never had a return. They use quality parts and have well paid technicians. These guys know what theyre doing. You wont get cheap shady work here.

Ri
Review №12

Awesome staff and professional.

Ro
Review №13

Very nice!! Polite

Sh
Review №14

GREAT DEPENDABLE SERVICE

Da
Review №15

Highly recommend this shop, very honest, fair and they do quality work. These guys really helped us out in a pinch. Our car broke down while on vacation, on a Friday nonetheless. The owner came in on the weekend to help get us back on the road. Excellent service and friendly people.

Su
Review №16

You will never find a shop more honest and fair. Everything was explained to me prior to repair. Even after the fact, they called a couple days later to ensure the work was completed to my satisfaction and that everything was good with my vehicle. I thought that was such a nice touch and gesture. Will be using them again for sure if my vehicle needs it.

Ch
Review №17

Update 10/21/19: My car Fancy has brand new headlights and they are beautiful!!! I can see the road so well now. Im thrilled with the job that was done and the customer service at Velocity has always (ALWAYS) been spot on! I recommend them every time someone I know is looking for a mechanic...this place has truly been a blessing to me.This place was literally an answer to my prayer. They are kind and honest and they do excellent work! I refuse to let anyone else work on my car. Great auto care place! I thank GOD for them.

Br
Review №18

Ive been bringing my vehicles to Velocity for many years now. They are very honest and their diagnostics are always accurate. The owner, Taylor, really cares about his business which is evident when he interacts with customers. Chris is very personable and really an all around cool dude. I strongly recommend this shop for any auto repair/upgrade needs.

Sa
Review №19

Always great service. Highly recommend!

Jo
Review №20

Before my grandmother passed away, I would help her with any car issues or problems. I travel for work and needed to know she was going to be taken care it and not taken advantage of by shady mechanics. I have known the owner and a few of the mechanics over at Velocity for 20+ years. So I gave her the number and introduced her to everyone. If she had any issues she would take her car to Velocity. Never was she ever taken advantage of or was sold anything she didn’t need. The guys over there are as good as it gets. I bring all my cars to them for inspections and other services. I also tell my wife and others to go to them for great service. Great job guys. Keep up the great work.

St
Review №21

Must honest shop I’ve ever dealt with. Transparent. Affordable.They even called to follow up with my experience. Great customer service.

Do
Review №22

Top notch mechanics! It’s hard to find honest mechanics, it’s almost an oxymoron!With that being said, my family has trusted Velocity with our vehicles for as long as the shop has been open!If you’re vehicle needs repair or just want someone who’s going to give you an honest opinion, look no further!!

Mi
Review №23

My family completely trusts Velocity Auto Care with our vehicles and information. The owner is so concerned with customer service that he pays a separate company to follow up with everyone via a phone interview with a live person! Ive never seen this level of attention from a locally owned company. Keep up the great work!

Br
Review №24

Great mechanics

ST
Review №25

Very knowledgeable, prompt, and was reasonably priced. The owner and staff are very friendly and kind! They do great work! Thank you for getting me back on the road so quickly! Also thanks for following up as well!

St
Review №26

This is the best mechanic shop I have ever been to. The service is amazing! They do honest, reasonable work. I always take my vehicles there and tell everyone I know to do as well!

Al
Review №27

I have been dealing with Velocity for years and never had a problem. From day one they have been very trustworthy and affordable. They maintain our fleet trucks as well as our personal vehicles, from oil changes to major repairs!

Sa
Review №28

As a single woman, I am always nervous about getting taken advantage of when it comes to my auto care. Taylor and his team are so knowledgable and took the time to make sure that I was comfortable with every step of the repair process. They were very professional in all of their communication from start to finish. I brought in my car that had taken in flood water. The car was new so I was worried about possible unseens damage. The Velocity team worked closely with my insurance to make sure every part was inspected and cleaned, even going as far as to send me progress pictures along the way. I got my car restored back to even better than new and in a very short time. Thank you so much for your excellent service! Highly recommend!

Ja
Review №29

Horrible I will never take my vehicles to them and do not recommend you to do it.If you want to get overcharged and not get quality and honest work than take it to them. Very rude we you question them about what service was done to your vehicle just not friendly place no customer service

Re
Review №30

Just brought in my wife’s car for repairs. Good workmanship, quick turnaround and fair pricing. They only did what needed to be done and they did it right. It’s refreshing not to be upsold on a bunch of things you don’t need. If you want to deal with professional mechanics at the best price go see Velocity.

Ca
Review №31

I have been taking my cars here for a very long time. They do great work in a timely manner as well as a fair price. Customer service is great. Being a female they do not try to up sale or get you to pay for things you know nothing about. A great local business for any repair needs.

Sh
Review №32

Love these guys!! They will fix your car properly the 1st time!!!

Co
Review №33

Good, reliable service is a given here -- with attention to detail and with clear communication about possible problems I should be aware of. Plus, the staff is always friendly and welcoming. I will definitely be a long time customer. The pricing is affordable and the shop will give you plenty of options to meet your budget. Thanks again -Cory Rekoff

Sa
Review №34

Nice employees and good service

Ol
Review №35

Excellent work, very fair prices, and wonderful people to deal with. I have been taking my cars here for years and recommend the guys at Velocity without hesitation. I drive up from Galveston to take my cars to these guys because I know the work will be done right and for a fair price. You wont find a more knowledgeable and honest shop.

Ri
Review №36

Velocity auto care is my go to spot. Good work for a good value. I’ve taken half a dozen cars to these guys. They do a good job and stand behind their work

Ni
Review №37

Chris is amazing with customer service. The weather was horrible and he offered me an umbrella while I cleared out my car. Very nice, great service, great prices.

Br
Review №38

Great and fast service. Excellent prices. Knowledgeable people. This is where I take my personal car and they do not disappoint.

Wi
Review №39

Taylor and Velocity Auto are great. Very fair, honest, and they do quality work and finish on time. Our family has been using them for years. Do yourself a favor and use them too.

Ha
Review №40

The business I manage was having difficulty finding a shop to work on one of our trucks. Taylor reached out to me on Facebook. We brought the truck in - done in one day. Prompt, professional, and affordable. As a manager- all important qualities of a business. Thank you!

El
Review №41

Awesome honest people which is hard to find! The owner, Taylor Wilson was so nice, friendly and very attentive to my concerns with having to rent a car he made sure my car was up and running before I got off work. Will definitely be using Velocity in the future!! (hopefully not too soon though) :)

Wa
Review №42

These guys rock. Honest & reliable. Ive been bringing my vehicles to Velocity for over four years. Their prices are reasonable and they dont try to upsell you crap you dont need. They are straight up, honest and they guarantee their work. Its worth the drive to deal with an honest mechanic. If youre in League City, Dickinson, Santa Fe or Texas City its worth the drive to know youre not getting ripped off.

Br
Review №43

Great, honest mechanic. They found the problem that two others weren’t able to figure out, and They actually charged me less than The original estimate! Refreshing in this day and age.

As
Review №44

I would highly recommend Velocity Auto Care... These guys are honest and no BS... They will not upsell you, and give you a fair quote followed by excellent work... Dont waste your time with others...

Ky
Review №45

I had an incident with my car on Sunday and I took my car to Velocity auto care on Monday and by the next day my car was fixed!!! Feeling brand new! Excellent customer service, budget friendly and perfect timing! 🙌🏻💪🏻 I reccomend the place!

L
Review №46

Awesome group and friendly

Ja
Review №47

Fantastic job... They took my new Ford f150 and added roush exhaust that I got directly from roush. I absolutely love the sound and it reminds me of my rs3. Velocity did it fast and everything was perfect.

Th
Review №48

While they performed the work, DO NOT GIVE THEM YOUR INFORMATION. Your information is automatically inserted into a system that a third party company has access to with your name and phone number. While they claim to not share it, there are no ducoments stating this to prove they arent sharing it.I dont like my data just being shared to whoever for whatever convenience. The robocalls are already bad enough, and while I cant prove its linked to this company they have increased since.

Ar
Review №49

Always professional

Dr
Review №50

Took my vehicle in for a few minor repairs, received the vehicle with a damaged air suspension (was not damaged before). They refused to check it out without charging me and gave me no explanation to what happened. Despite being polite to them, they caught an attitude when I mentioned that the air suspension worked before they worked on the car and they were aware of it too.They will fix your problem but if they break something they will not take responsibility for it.

Cr
Review №51

Very professional, honest and good work. I would highly recommend taking your vehicle there for work

Jo
Review №52

Velocity Auto Care is a reputable shop with a trustworthy owner. Don’t hesitate to take your car there.

ke
Review №53

This is the place to go if your car is ill. these guys work more like doctors than mechanics. just step around back and watch the techs do there surgery. in fact they have one tech. with A.S.E. certs for over 35 years & is an advanced performance specialist. with that kind of expiriance one cant go wrong.

Vi
Review №54

Wonderful mechanics! Great customer service, trustworthy, helpful and efficient! I have been to them several times.

Pa
Review №55

These guys know cars! They fixed my car for a reasonable price. I would recommend them and return again if I have more problems. Very nice customer service too.

Sh
Review №56

Reliable car repair.Staff all super nice.

Ne
Review №57

I was in a wreck, and they fixed me up!!!! Thanks

Sh
Review №58

Chris was amazing! Fast, friendly, courteous, EXTREMELY HELPFUL!!! LOVED MY EXPERIENCE! Will definitely come back for any and all our vehicle needs!!!!

Ch
Review №59

Great people and great service. They really take care of their customers and it is hard to find automotive shops that go above and beyond like Velocity does!

Ja
Review №60

Good guys from my experience fair prices. I received a quote from another facility for double the price these guys charged me. I will be using them for all major repairs from now on.

Dc
Review №61

Very informative very helpful quality workCUSTOMER SERVICE TO ITS FINEST!

Ru
Review №62

The best, most knowledgeable, auto care center in Texas!

Be
Review №63

I was stranded in LaMarque trying to drive to Texarkana after a work trip, after I noticed my temperature gauge had spiked. After searching for a nearby place to get it looked at, I found Velocity auto care. So after the engine cooled enough I drive slowly to their shop and asked them to take a look at it. I told them about all that had happened that day, all that I’ll say is a mechanic in Galveston said I could use Blue Devil to temporarily fix what he thought was a blown head gasket after I told him about all the symptoms I’ve noticed in the car. I, being very ignorant about engines and cars in general, took him at his word and added this stuff. He failed to tell me that this stuff could (and probably would) crystalize inside the radiator and all throughout as well. So the knowledgeable and kind mechanic over at Velocity looked my engine over, did a few tests and told me they see no signs of a blown head gasket, but said he couldn’t say for sure without actually seeing it. He then said that in all likelihood the radiator was clogged and told me to come back the next morning and they would take care of replacing the radiator. So I did and when they took out the old radiator the mechanic showed it to me and said it was nearly twice as heavy as the new one they got to replace it. I could see very clearly the blockage. After they replaced it, they even took it for a drive to be sure everything was fine, then let it cool off and checked everything one last time for me. I was back on the road at exactly 1:00 pm. Made it back home at about 7:00 that night with no further issues. Unfortunately, because of my decision to use that Blue Devil, there is a good chance there is still some left in the system, and I’ll have to replace more things. But these kind folks got me home and I’m very thankful for that. I recommend this place to anyone and everyone. They will take care of your car and for the best price.

La
Review №64

Very straight forward honest. Extremely beneficial to me helped tremendously...

Ce
Review №65

Had a hiccup over an oil situation, they were very communicative and helpful

ro
Review №66

Very good customer service

Ri
Review №67

Great service, got me back on the road!

Je
Review №68

Service was extremely prompt and the price was very reasonable. I will most definitely be going to Velocity Auto Care in the future!

Al
Review №69

Always a great deal and trustworthy service.

Ph
Review №70

Got a really quick inspection, the guys are nice and almost no wait!

Je
Review №71

Fast and efficient inspections at the best price! Im taking my car here from now on.

Ja
Review №72

Good work i

jo
Review №73

Very quick, friendly, knowledgeable service

ma
Review №74

Ill never bring a vehicle back to this shop

Az
Review №75

These guys are the real deal...

La
Review №76

Nice customer service

J
Review №77

Always respectful, helpful, and fair.

Tr
Review №78

👍🏾

He
Review №79

💪🏾

Co
Review №80

Very expensive

Information
2 Photos
80 Comments
4.7 Rating
  • Address:200 Byrd St, La Marque, TX 77568, United States
  • Site:http://velocityautocare.com/
  • Phone:+1 409-935-5000
Categories
  • Auto repair shop
  • Transmission shop
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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