Incredible service and I didn’t even purchase anything. I have so much respect for this business - Ferny is such an honest man. When our battery died, we took it to Interstate and instead of just taking our money, Ferny recommended we first call the dealership to see if we could get it replace for free (we had just bought the car three months ago). He coached us on exactly what to say, and low and behold, the dealership agreed to replace it for free. Truly blown away by this experience and highly recommend! Thanks Ferny for being an awesome human!
Very friendly sales guy. Got the batteries I needed and was in and out in 5 mins.
Mr. Fernando was very helpful, courteous, and knowledgeable. Highly recommended to visit the Interstate Battery Center in La Mesa. Thank you.
Over price for there brand...u can get a better battery at Walmart that cost less
Worth the money. You get what you pay for.
Excellent customer service. Extensive in stock selection
Ive come here three times for three different car batteries. Theyre always super fast and helpful. Even with covid when I came today they were still pretty quick and did their best to provide great service. David was very helpful, and another tech there I dont know his name but he let me use some stuff when changing my battery which made the process a bit easier for me.I appreciate the service and Ill definitely come back.
Dave is Great!!!! In San Diego on vacation and had our battery die. Dave helped us get back to our vacation and even recommended some great food places to try. Great customer service!!!!
I needed to replace two batteries in a mobility scooter. These folks were super helpful and also recycled the old batteries that were expanding and leaking. I definitely recommend coming here.
Customer oriented service professionals and Ive always had a positive results whenever purchasing my car batteries here. Due to covid, all business is handled from the large roll-up door facing their parking area in the back of the building. For a small fee they can install the battery for you or they will provide the tools to replace it yourself. If you have chronic back or shoulder issues its best that you have them do it.
Good, hard working people work here. Interstate has the best warranty in the business!
Fernando at the University Ave Interstate Battery Store is very knowledgeable and professional. Excellent in every way. Go Interstate!
Professional advice.Right battery for my health needsGreat warranty!Great price!David delivers the best customer care!Thank you
I had exceptional service from Dave who helped me find a battery for my son’s hybrid.
Very helpful staff. Great products and knowledgeable people working behind the counter.
Ferney was very honest and saved me $300 by pushing me to check my battery instead of taking my inexperienced word that I needed a new battery. Honesty pays way more than the short money as Interstate Batteries has a customer for life!
Went in today to have a battery rebuilt, they were so kind and timely. Please if you go in on a Saturday, keep in mind only one person works on Saturdays. So be kind and patient.
I exclusively use Intererstate batteries for all of my vehicles. I usually have three reasons for using a business: location, product, customer service which this has two of criteria. The location is further than I would like to travel but I rely on this product on a everyday basis. Lastly, I would recommend this product highly for the price one would pay for similar products.
Not very happy about having to replace battery for second time. No charge last time, but it was out of warranty this time. Cost me $78, half price. Outrageous to have to pay $150 every 2 years. They were friendly as they charged me for their defective product. Battery prices are ridiculous everywhere. Dont recommend Interstate.
I came in with an Interstate battery and they were able to guide me. The replacement warranty was expired (apparently the other place sold me an old battery) but they did the prorated warranty. Great to know they are local.They handle business great even with COVID-19 safety measures in place.
I drive a Ford F-250 7.3 diesel and it needs full power to starter. I replace my batteries with Interstate Batteries on January 2020. They did a great job on the install and I was very pleased. I was having problems starting my truck and took it in to have the batteries replaced in Upland California at a Interstate Factory Store. I had nothing but problems and had to talk with the manager in order for them to replace one of them. I asked him to replace both of them and they refused to do so. I had my truck in for some repairs and he told me the second battery was bad and returned it to Interstate in La Mesa and they change it out for me at no problem. They also did the install. They did a fantastic job and I highly recommend this locations because we all know not all Interstate Battery companies are equal. Hands off to the crew at the La Mesa location and I highly recommend this facility. Thanks again guys. Cheers
Great customer service
Prices are very reasonable, customer service is great, they usually replace the batteries for you on the spot.I drive a commercial company vehicle, they could not replace my battery because it was tucked in the back. They went out of their way to find a place that would replace it for me!!!Awesome!
Very professional and helpful! Fernando saved the day during my cross country trip! Helped diagnose my battery problem. Had a new updated battery in stock. Installed it in a few minutes and made sure my alternator was charging properly. Thank you guys so much!!
Fernando helped me on a Saturday. He was the only employee,and was handling traffic and phone calls both. He was very knowledgeable, helpful and nice to to deal with. He tested the battery and alternator. I had conflicting test results from other stores. He explained it was definitely the battery. He gave me tips to help prolong battery life. I followed his recommendations, and purchased the best battery size for my truck. The price was competitive or better than other stores. He checked out everything after I installed it. I feel very confident with my choice, and purchasing from Fernando at this store. Highly recommend for your battery needs.
Awesome service and Great help
The guy that worked there had me take off and install my battery myself as I thought that was there job and were there to help the customer.On the other hand he gave me the right size battery that was made for my car at no extra charge which was almost a $100 difference.
Good service and fair price. I will keep him in mind the next time I need a battery.
Alway very helpful and professional thats why i keep coming back
COVID-19 safety complaint and helpful staff.
They had the battery that I needed and had great customer service
Always have the battery I need!
Worked with Brian at the center on a battery charger for my e-bike and he got it hooked up and running perfectly! Great experience at a friendly and knowledgeable location. Highly recommended!
Fernando was outstanding great person great service... definitely my new place for batteries.
Very helpful. The sealed battery in our SUV was expensive and needed a mechanic to install. Interstate Battery help me get the vehicle up and running. Thanks guys for your help.
OMG! Saved my life. Brian at the La Mesa location helped me find a reasonably priced replacement for my ailing battery. Being on a fixed income, I was in a panic. He told me I would need to go to their warehouse off Miramar. He was patient and helpful, which was so appreciated. At the warehouse, there was no waiting and the technician named Caesar, was professional and very kind to me and took care of everything. I hope Interstate appreciates how well they are represented by the likes of Brian and Caesar. I recommend this company. If I could give them six stars, I would.
They certainly dont appreciate the business weve provided
Very friendly and I was in and out in 15 minutes. Car needed a new battery. Also carry small batteries. My daughter found a pocket watch and they had the micro battery for her. Even offered to put battery in for her.
Great place to buy a battery. They gave me all the tools and sprays to get the job done on their parking lot. Great customer service
So far, the batteries have been well made and replacing them is a quick and easy process, even if there is a premature failure! Ive purchased several from the La Mesa location and Ive experience nothing but good and professional service!!
Fast and efficient install of my new battery. They provided a battery condition check prior to replacing the battery. I had read previous reviews and most said they had their battery installed free, I was charged $15.00 for the installation.It saved me a 15 mile return trip if I had to return the core after doing it myself. So I had it installed.
Joe and the team were very nice as they assisted me with my battery needs. These guys have every battery you could think of, not just car batteries. Priced right too. Thanks for the help!
Top quality car batteries at competitive prices. Unlikely I will have any problems with battery for next 5 years. Probably good for 7 years or more. Interstate is superior compared to batteries at Oriellys or Autozone. Those fail in 2 or 3 years.Great service. I like going to this store. The person at the register was knowledgeable and courteous. I have been to La Mesa store many times for personal and for my work and always have a good experience.
I needed a quality 6v lantern battery--with emphasis on long lasting, not-so-much on amperage--for an automatic pet access door that is battery operated to open and sunrise and close at sunset. The last two batteries purchased from the home-improvement store blitzed-out in less than 6 weeks. (Theyre supposed to last at least 6 months.) The interstate battery store attendant was very helpful and explained what could have been the issue with the home-improvement store batteries (possibly sitting on the shelf for who-knows-how-long). At interstate, batteries is WHAT THEY DO, so none are waiting around for long. I purchased the lantern battery, at a very competitive price (less than the home improvement store), and with more assurance. (The attendant said if I had any problems to bring it back and theyd work with me to find a different product.) Interstate seems to stand behind their products, and Ill be buying my pet-door batteries--and other specialty batteries--from this place in the future.
Fearny is so good,he knows what he is talking about!!!
Had exactly what I needed, unloaded old batteries, loaded new batteries, friendly, knowledgeable service.
Good service and information.
Good customer service. Batteries have 6 year warranties. Replaced battery very quickly.
Very knowledgeable fully experienced staff have everything in stock and able to install the love this place
Thriller with my battery and great service too. In and out no appointment. Dont accept personal checks?
Fernando was extremely helpful and polite. really appreciate him going above and beyond to service our battery change.
Great customer service and they have everything battery.
Cool store stopped and got odd battery I needed that was hard to find . Easy in and out as well as parking highly recommend for all your battery needs
Excellent customer service. The products are great they were willing to help are people with their battery problems.
Was nice to see they carry more than just car batteries. Two way radio, alarm, computer, UPS also.
Had exactly what I needed and I was treated as a valued customer.
Ferny was awsome, ue had us in and out in 15mins and 45% savings. Was great to offer us tools to swap batteries. A++ service.
Always great service and very quick to get whatever I need. The products do seem a bit pricey but you get what you pay for.
Best place to buy a great battery. They have batteries for all your devices too!
Its bumming me out that I dont remember the mans name, but he did an excellent job of turning buying a battery into a good experience. I was having a bad day early in the morning my battery was dead I took it out got an Uber and by the time I got to the store was unhappy with how much it was going to cost me. This guy said man you should be happy you got 6 years out of your battery. Then he started talking about his time in the military while he was checking me out just to keep me entertained and then he gave me coffee while I waited for the Uber to pick me up. Haha I swear this is real and might seem over-the-top but I genuinely appreciated that
Great honest service from knowledgeable employees!
Helpful..but poor gut was alone so a slight wait but good individual service to all
When in to get a car battery replaced. 20 mins for the installation. Great service
Friendly courteous and knowledgeable.
Had some cool stuff that I had to buy. Thanks!
Great price and got a rebate for the old battery
Great customer service!!!Best price!!!
Yeah I was looking online to recycle my batteries and pop in to take my old motorcycle batteries but on the internet it states that theyre open on Memorial Day 9 to 6 p.m. I guess what nope not open and they dont give cash for recycling batteries whats the deal man what happened to customer service the city of San Diego doesnt have customer service.
Great batteries, fair prices, helpful service!
Had a large old diesel battery that I needed to get rid of and Interstate took it to recycle. Also paid me for it.
Staff was helpful and got me on my way.
Was told they dont install that type of battery for my truck. Had to go across the street for $40.00. To install. Total joke
Very helpful friendly staff
Fast, easy and good service.Replaced car battery for only $15 charge.
Made good suggestions for right battery...little hasty with installation..corrected on re-visit.
Kevin is very helpful and accomodating.
Fast and friendly service. 👍
Great business to work with.
Awesome help and service!
Friendly nice service
Great customer service.
Poor customer service and I have an account with them oh well just saying
Clean, knowledgeable personnel
Great Place
Great customer service
Batteries for all service including Auto mobiles.
Friendly
Great service
Awesome Service
Rude rude rude!
EXPENSIVE
I think that for car batteries the service in autozone is easier, and better guarantees also there in autozone.