Needed my motorcycle inspected..and these people made time for me. They were incredibly busy at the time. And they got me in and out in like 20 minutes. Thats very cool.
Excellent service and customer service. Ive been a customer for years and no longer live in the area. I went by today for inspection and as usual excellent service!
Awesome mechanics and service and prices are great too! Thank you for getting my truck back on the road running great!!!
If your looking for a “GOOD OLD FASHION” customer service mechanic shop...look no further! Every time I have taken our work trucks in for any reason, they have always surpassed my expectations.It sure is nice to find a business that still represents what this country was built on. A mans word and handshake!Thank you D.T. Firestone and staff!
Took truck in for oil change they said my rear breaks were 95% gone. I said one I didnt ask you to check but thanks but two I just had them done 11 months ago at this location. I was told they werent under a warranty so my question was if I had all breaks replaced how were my front good and back be out ?No real answer, said I probably ride the breaks ....Not Even, sounds fishy to me
Absolutely amazing, they were so friendly, and my car was well taken care of. I happened to meet the technician that worked on my car! I can tell he was very busy but he still kindly answered any question I had about my car. I think his name was Kane. Either way, awesome service, I will most definitely go back.
Great prices and quick the staff were great. Ill definitely be back
I had taken my Mercury Mountaineer to another place and had the brakes replaced. I was very disappointed with the work and was advised to bring it here. At first, I was very skeptical, but because I trusted the person who recommended them, I did. I was pleasantly surprised! I was treated with the utmost courtesy and given a very good explanation as to why the brakes were acting like they were in language I could understand. From that point on, I always brought my vehicle here for repairs, even though I live in the Pasadena area. It is important for a woman to have a place she can trust, and I feel this is that place. I strongly recommend D&T Firestone for good, reputable work.
Employees always nice and they alway Take care of my truck in a timely manner,
Top shelf outfit, from soup to nuts
These guys dont play around. They explained everything to me on terms I understood and they always did it with a smile. Very patient and understanding, they repair your vehicle in the time promised. What more could you ask for?Chris and Bill are the bomb!I send all my friends here.
Great service everytime.
Great price for new tires mounted and balanced. Excellent job on my alignment.
Ive been back here time and again, and Ill continue to say that Bill Trussell is the guy you want to take your Corvette to. Honest about giving advice on what you should repair and what can wait or what youre better off just leaving. He even accidentally recommended a repair that he had done before (Both he and I forgot we had performed that repair) and took everything apart and when he found that the oil pressure switch looked new he went back through the service logs and confirmed he had repaired it before and called to apologize and put it back together for no charge. Honest and fair businessman.
Got my repair done in a resonable time but this is why there not getting a 4 or 5 star they of all things forgot the engine cover then lost it smh 🤦♂️
Employees are honest, work is completed quickly, and the price it right.
I have always been greeted as I come in. I am a lady who needs work done her car and I have always got the best work and a fair price for the job. Many thanks to the front desk and all the mechanics.
Honest mechanics. Which are hard to find. Highly recommended!
Very experienced personnel. Will tell you the problem, cost and how long to repair it. I have had nothing but excellent service there.
Great service in n out fast
Got a great deal on some good tires but my service engine soon light came on as soon as I left and its never been on since Ive had the car Ive always been afraid of firestone for reasons just like this
Bill and crew has done a great job working on my vehicles and also our company vehicles. Thank you Bill job well done.
Awesome guys and service. Went to a Firestone in Baytown to have my tire plugged and they werent able to get the job done in 3 hrs. So I picked up my tire and headed over to D&T, I pulled up and every one was busy working hard not standing around smoking out front like they were at the Baytown Firestone. Chris took time to help me out. He said it wouldnt be a problem to take care of this quickly, and said 20 mins should do it.... My mind was blown... Sure enough my car was ready to go on time. He even worked with me to cover the cost of repair with my firestorm warranty!! These guys were great and if I lived in the area I would take my car here just on principal!
As always - no surprises.Honest mechanics that work at a fair rate.Hard to find nowadays!
This place rocks! They will even give you a ride home so you dont have to sit there and wait for your vehicle.
Always quick to help
Place is okThe work is somewhat average
Great service! Definetly my to go mechanics!!
Awesome shop in la port
Good service on state inspection
They are quick, efficient, and friendly!
Quick and professional
Fast and effective
Very professional
Great mechanics
Went for an inspection at 5:30 and they said its too late to do it even though their hours of OPERATION are until 6:00
Very friendly