Browsed their website. Selected several items of interest. I am below average when it comes to knowing much about guns. The salesman was extremely patient with me and after many questions I decided on a S&W 9mm. I would highly recommend Specialty Arms to anyone. The Owner is engaging and made sure I was happy with my purchase.
Great experience buying a firearm. Have bought several guns here. Courteous knowledgeable staff. Highly recommend
This is where i get all my guns from everybody is friendly and they have a lot of knowledge about the guys that you are going to buy
There was an issue at my fist visit. The owner contacted me and cleared everything up which was amazing. The owner is definitely working hard to make sure everything is fair with every purchase. Will definitely continue shopping here
Forget Nashville with their attitude. Will say Royal Range is ok. But for knowledge, stock,info,and help, go to specially arms 2
Very steep FFL transfer fee. $50, but they charged an extra $25 for not letting them know in advance that I had sent a purchase to their store. Will not be doing any business with anytime soon.
Great experience both times we’ve been here. Very helpful. Answer all your questions and even let you know best times to check back in on inventory. We’d sure come back for another purchase.
Hidden gem in La Vergne.Do not write this shop off.They have everything.
I have a long history of shopping here for my gun needs. The staff is professional, knowledgeable, and friendly. I highly recommend taking the time to visit Specialty Arms for superior quality and service.
I absolutely love this place, they are professional, knowledgeable, and friendly. I have purchased all my guns from them either based off recommendations or my interest. The selection is great and the pricing is competitive.
These guys are super helpful. Had an issue with my Glock, i swung by here, they fixed it in like two seconds
These people are knowledgeable and know how to treat customers properly. While I was there, I could tell there was no discrimination around race, gender, age, which as a small asian woman, I so appreciate. Great selection even during a time product is in high demand. I am very happy with my purchase and will be back.
Good people, fair pricing.
Ive always had Excellent service from all the professional, friendly staff! One of the Best shops Ive been in!
The store has a great selection! The staff is very helpful and friendly. Keep it up!
Bought my latest handgun from these guys. Great Instore help, had everything I needed. Been going for many years but it had been awhile. I’ll never go anywhere else.
I went to Specialty Arm II today for some expert advice on a rifle. There staff was knowledgeable, friendly, and overall provided great customer service. This is the 2nd firearm I have purchased from them and I will definitely be back. Their prices were more than fair also. I originally looked at purchasing online but after shipping and transfer fees it wasnt worth it. Good customer service is really hard to find these days with everyone purchasing goods online. These guys have it!
Wanted money to fix a new gun that wouldnt cycle any rounds cant even fire my gun.
Iv bought a few guns here . Everytime I come in they are very nice and always ready to help. Never and pressure to buy a gun. I really do love this place. Not always the cheapest, but I would rather spend 20 more bucks and enjoy my time.
I have bought a few guns from these guys. Every time I get the same great customer service from everyone. I have used there great layaway for some and bought cash on others. Their prices are usually better than others just gotta watch their sale deals. Thats when you get great prices. I will continue to buy my new guns from these guys for years to come.
Prices are in line with most other places. They have a large selection of handguns and rifles. The staff is courteous and helpful. Overall, a nice place to do business.
Just bought a gun here, traded one, and put another on layaway. I only wish the employees had more bargaining power when it comes to trade ins, only the owner can deal in cash and haggle. Also wish there wasnt constant talk about 2% charge for cards everywhere. The layaway math was insane when all I wanted was a clever cut price for everything.
I have made 2 purchases here and ha e a 3rd on layaway. Nice variety. Friendly KNOWLEGABLE staff.
Great people. You cant go wrong . My gun shop for sure.
Bought several guns here over the years, along with plenty of ammo and accessories. Always have a good experience, making this place one of my first choices to both look and recommend.
Just bought two pistols from these guys at the gun show in Hendersonville on 1/21/2012. The customer service was great and they had an amazing selection. Also, the prices were VERY low because some jackass lit their store on fire the day before Christmas.Anyway, had a problem with one of the guns and they sent it in for us and all. Very nice, great customer service. I would highly recommend them if youre in the area.
Had a great experience there purchasing a revolver.The shop is small and quiet but if you have questions...the sales staff are friendly.Their prices were the best in the area and I always call them first to see what Im seriously looking at on a gun price.
They are knowledgeable and nice, Id send my mom there. Thanks guys.
Excellent Customer Service!!!! Best prices on what I was looking for. Will be back for the Governor one day!!! Until then...happy customer
First time I visited and I was impressed. Prices are inline with everyone else in the area and I do believe they carry a bigger selection than anyone in the La Vergne/Smyrna area. The service is a step above everyone else, which to me is more important. The guys are jovial and eager to assist. No need for me purchase from the big box store close by any longer. Thanks guys!
Great people. Friendly and easy to work with. Not pushy like most places. Will definitely be back for my next firearm purchase.
Great selection and prices HOWEVER...THEY WILL SELL YOU A BROKEN.GUN WITH OUT HESITATION....ANDTHEY HAVE SO MUCH EMPLOYEE TURN OVER THAT PERSONAL. INFORMATION.IS NOT SECURE...AND NO ONE REMEMBERS.THEIR PROBLEM EMPLOYEES...BETTER OFF SHOPPING.WITH FRANKLIN GUN STORE AS THEY RUN A BETTER PLACE...
These guys are way better than Guns N More, Smyrna Gun, and Bullseye. You might pay a little more, but the customer service is through the roof. I have bought firearms from all the ones I have listed, but Specialty if by far the best around!
Made it in the door for a whole 45 seconds-minute ....Rude and condescending, unprofessional employees.....laid an EMPTY revolver on the countertop top compare it to another, as I was asking about the revolver I was comparing it to...was rudely asked to put it back in my pocket... Unloaded and barrel canted away from the people behind the counter! Save ur time and go to the Outpost armory, far more professional atmosphere.
I bought an item from them and they helped answer all my questions. Never got tired of me coming in endlessly and looking without buying. The prices are a little steep but they let me put it on layaway and I paid over the course of a month but I think you can go for up to 5 years with layaway as long as you pay 10% down. Keep in mind that they keep the ten percent if you cancel the layaway, try to put it in someone elses name or if you fail the background check (not sure about the last one).
The employees at this store have always been very pleasant and helpful to me. Fred Way wrote a review complaining about rudely being asked to put his gun away when he took an empty revolver out of his pocket to compare to another one on the counter. first of all, no firearm should be considered empty, so I understand if they were uncomfortable. No reputable gun shop will allow ANYONE to unholster or unilaterally present an unholstered, uncontrolled firearm in their store. Period. There are ways to ask, and safely hand over a weapon in a store and they will be the one to guide you. You should have asked in advance how to proceed. If it went down as you wrote below, you may consider apologizing as opposed to writing what appears to be an unfair review.
Great customer service, comfortable people who know a considerable amount about the weapons theyre selling you. Might not be the absolute cheapest place to go, but spend a few (and I truly mean only a few) extra dollars and get to deal with great people that are happy to help you.
I came in on a Monday to pay for an FFL transfer, $50.00, which is $25.00 more than their competator in Murfreesboro, I figured Id give the local business my money and the opportunity to make a customer happy and provide positive feedback. WRONG!!!!!! I call on Wednesday, kept on hold for 5 minutes just to be told the OWNER has to sign it and then shipped off to the seller. Hes been busy doing owned stuff. I guess paying customers arent important. Duley noted!!!! My advice, go to another shop. They wont get my business anymore.
Theyve been around for a long time for a good reason. Good prices and good people.
Great shop to deal with,nice inventory,fair prices,and the help treat everyone with respect unlike a few other local shops.I met these guys at a gun show as well, no pressure,no condescending treatment.If they dont have what u want theyll get it for you in a reasonable amount of time.Other shops should learn how to treat people like they do specialty arms. Especially in Williamson co.
My local guys. Good shop. Great selection
Great gun shop.and people.
Problem handling defines a business. In my experience, SAII failed to respect and resolve their product problems. The product I bought had defects, so I requested it shipped for repair. Manager strongly disagreed and chose to argue instead. Owner had a simple indifferent solution: you bought it, its yours. This store has failed to evolve with Nashville. In the age of GunBroker, it is still a country store where buyer is at the mercy of seller.
Good value
Small hometown shop with a great selection. The staff was very friendly and I will defiantly be back for my next purchase.
Walked in and didnt even get a Hey, how are you or How can I help you. They come off as kind of racist is a way. Advice no minority to go there.
Huge selection with knowledgeable and friendly staff
Least favorite gun shop. Bad attitudes. I called to check on availability and they said youll just need to come look.
Totally rip off!! Very not honest people!
They pushed a front sight on for me. Very glad they did this. No other gun shop around would take the time.
Poor customer service! Won’t be buying any thing here anymore,
Great people and fair prices
Very helpful, nice selection
Love gun shop
Great experience.
Great service