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Mavis Discount Tire
1295 Ridge Rd, Lackawanna, NY 14218, United States
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Mavis Discount Tire

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Sh
Review №1

The guys at Mavis are super personable and always give great service. They always will try to accommodate your schedule and get you vehicle done as soon as possible!

Am
Review №2

Daniel at Mavis in Lackawanna is amazing. His communication was great from the time I dropped my car off until it was ready for pick up! He was kind, and very thorough with the work done on my car and broke down the cost well so I knew what cost what. This was my first time there and I’m definitely a customer for life!

K
Review №3

This Mavis location is the only place I will ever take my car! I always feel like they are honest, kind, and have great prices!!!!

M
Review №4

The staff did an excellent job! Daniel at the front desk was extremely helpful and I experienced fast and friendly service. I would highly recommend 👍

La
Review №5

Alex and Daniel did a great job and helped me out so much!

Me
Review №6

Service is always honest, quick and professional. Thank you Daniel and Malik, for your consistency and reliability!! 🚗👍🏽⛽️😁

Ad
Review №7

Very accommodating and great service. Price matched the tires that I wanted and overall the service was friendly and personable.

Pa
Review №8

Staff was friendly and courteous! Wait time was not long, as stated. I would come back for service no question

Ra
Review №9

Great and pretty quick too. I went in for an inspection. Only took 25 minutes. Oberall very pleased.

Ca
Review №10

I go in here every season to put on new tires. This is my third year coming here in general. I am always very satisfied with the job they do. Vince is fantastic and always helpful. I had the pleasure of working with Daniel today and he was awesome as well. Thank you Mavis for hiring such passionate and knowledgeable individuals. Will keep coming here.

An
Review №11

Went in for a tire purchase and NYS inspection. Service was fast and able to fit me in the same day. Staff was friendly. I was surprised that a tire place did not have any tire options for a Toyota Yaris, so I had to pay $95 a tire. Plus charges for alignment and balance and extended warranty, it turned out to be much more expensive than I expected from a discount tire place.

La
Review №12

They always take good care of my vehicle at this location! Vinny & Joe were awesome! Thanks again guys! I don’t only recommend them, I highly recommend them!

Je
Review №13

Quick and thorough inspection!! The technicians explained everything clearly. Daniel was helpful and professional!!

Je
Review №14

The gentleman behind the counter was friendly and fast! He got my vehicle in at my appointment time and out sooner than I expected! I will definitely be comekne here again!

wa
Review №15

The staff is wonderful and helped me understand NY laws and how to have a safe and legal car in the state! Very patient and helpful!

Xa
Review №16

Danny and Vinny helped me out of a bind! The gentlemen were kind enough to wait for me after hours as my tire had popped on 90 and there was no tow trucks available. Their service was fast, efficient and most of all, it depicted a true care for their customers. Without these guys I would be stuck on a highway at 9pm with no sign of help. I highly recommend this shop! Danny & Vinny are exceptional agents and should be seen as assets to Mavis and the community here!

Au
Review №17

As a regular at breaking my car, I always feel as though I’m getting the best service at the Lackawanna location. I prefer not to go to any other shop for work on my car. They always try to get me the best deal possible and don’t keep me waiting too long in the lobby. Highly recommend this place.

bo
Review №18

My oil change was fast and easy. 10/10 recommend

Jo
Review №19

Very accommodating. Had a 12pm appt for alignment but I showed up at 11am after my schedule opened up. They were able to get me in an hour early and were super cool all around. Truck driving great.

AM
Review №20

Fantastic customer service! Needed a tire repaired and it was completed in no time at all. No high pressure sales pitch. No BS. Just fixed the tire, pleasant conversation and made my day! Thanks guys! Now I know why my family members all return here for tires.

C2
Review №21

Got my snow tires off and my summers put back on. In the process they found that one of my tires had a nail in it (I knew there was an issue because it was flat when I put it in the car), and quickly diagnosed the problem and fixed it. Staff was super nice and professional. Very reasonable prices. Will use them for all of my automotive needs in the future.

Li
Review №22

Didnt realize the tires I had on were used, sold to me as new. Both tires suffered damage from nails but Daniel kept me informed and price matched my tires and got it done quick. Switched to this Mavis from the Southwestern location. Looks like that was a good idea. Will be back for future appointments. Thanks guys.

na
Review №23

Went for inspection. My vehicle is 21 years old and Unfortunately the two rear tires wouldn’t pass inspection. Vincent showed the actual samples of the NY state guidelines as compared to my tires. I had to get my inspection complete and Vincent was able to price match the exact tires I bought earlier in the year for the front tires. I was glad that my car just needed 2 rear tires.Thank u for your care and professionalism.

Ke
Review №24

Awesome place!!!! Been there for tires ansld breaks! Could not be more satisfied with the service and prices

Sa
Review №25

Joe and Danny were so helpful they really took care of My vehicle and were super friendly. I will definitely be coming here from now on!

La
Review №26

Dan and Joe at the desk were very helpful and provided the information I needed.

Me
Review №27

The guys here were quick and efficient and took care of my car fast! I’ll be back again ☺️

DE
Review №28

Had an appt for an over due inspection And oil change, Daniel was very professional and informative. Service was great and speedy!!

JE
Review №29

Fabulous experience.Vinnie was super friendly and clear about the issues with my car and charged me 50% LESS then what the other guys were quoting. I will definitely be back. Service was done quicker than expected.John, Daniel, Steve all super cool too.Thanks guys!!

An
Review №30

Best experience at this place! I called and was able to get a same day appointment for a last minute inspection and oil change. Everyone was very friendly and welcoming to all customers. I was in&out in a reasonable time for how busy they were. Everyone was working hard, not just standing around. They made me aware of work I would need in the near future. Very honest and no bs. Shout out to Daniel and Vince for running a great shop!!

Ju
Review №31

Danny was so kind and helpful. I came in late one night and they were still happy to help. Steve is super smart and helpful. When i came back for more work vince was a smiling face at the front desk making sure things were running efficiently. And i got a discount!!! These guys are a great team and i wont be going anywhere else for my car needs. It was a great experience!!

Da
Review №32

Went to the Mavis Tire in Lackawanna. These guys are awesome!! Fast service and and great prices

Ch
Review №33

Great service. Short inspection wait time.

Br
Review №34

I am more than happy to give Vinny, Raymond and the rest of the crew a huge shout out with how they were able to help me get a quality replacement tire for my Ford. The process was easy and Vinny walked me through everything (if Ill need a tire rotation, if Ill need more than one tire, if Ill need an alignment). It didnt take long to drive my car home, confident in the job that was done. This isnt my first time to that location and Im sure Ill need their help in the future.

Za
Review №35

Excellent service. Very helpful.

Li
Review №36

They take very good care of your vehicles and I have never had an issue with them

An
Review №37

Went for an inspection and very happy with the quick service. Daniel was professional and courteous setting up the appointment on the phone and when I arrived.

su
Review №38

Love these guys friendly respectful and prompt

Jo
Review №39

Good service...professional help...would have given 5 Stars but tire rotation took longer than expected...highly recommend, however.

Mo
Review №40

Everyone was nice and friendly got a great deal on my breaks which was nice considering others told me 800 just for the back breaks ...i was able to make my appt for very next morning and my car was done so quickly I barely had time to make it back home ... The shop was clean hand sanitizer and a TV w chairs for your convenience if you decide to wait ! Big open windows so you can watch your vehicle being worked on great over all experience from start to finish ! Thanks guys🏆

Br
Review №41

Quick and great customer service! Guys are great and super helpful!

Ta
Review №42

The service is always amazing. I needed an oil change and tire rotation. They were able to fit me into the schedule. In and out In an hour, even though it was a busy day. These guys are great!

Da
Review №43

Polite service and the work was done faster than I expected. Time will tell when it comes to quality of work.

Am
Review №44

I just want to say i had excellent service at Mavis today and everytime i go. The people are friendly, nice and very helpful. We are always in and out they are also very good with scheduling and timing. I definitely recommend Mavis because of their service prices and friendly atmosphere.

Fe
Review №45

This shop is amazing. Honest work and amazing people. Even will price match tires for you! Definitely recommend!

Jo
Review №46

After running something over a few days before Christmas I was able to limp to this location in Lackawanna. Staff was courteous and they were able to quickly remedy the issue (incredibly) in time for me to make an appointment. Getting a flat tire sucks but the crew at this location made it nearly painless. Wish all garages operated like this place. Thanks again.

Si
Review №47

Definately would recommend! Thank you Vinny and Danny for by far the best customer service. Came in for an inspection and oil change, and walked out with that and some good laughs. Thanks again guys!

vV
Review №48

Came in for a tire rotation amongst other things and they were an absolute pleasure. Great service

As
Review №49

Always pleased with the work here. Workers are always friendly and helpful. Apologized for a longer work time on my vehicle than what was communicated but I didn’t mind.

Ry
Review №50

I probably should have read these guys publicly sooner because they have helped me out a lot over the years but they are the consummate professionals rable to fix my car for a lot less than I thought it was going to take and did it quicker than I thought they were going to be sense when I arrived originally they were very busy. All the employees were wearing masks stayed socially distant from the customers kept customers socially distant and everything was clean and readily sanitized. Could not have asked for a better experience. See you guys soon, but hopefully not too soon.

De
Review №51

Quick, friendly, affordable. By no means am I car guru; answered questions clearly and prices were fair. Definitely coming back.

La
Review №52

Service was great, Team is Friendly and knowledgeable, they were honest and upfront about what I needed(brakes and rotors) Vince was personable and as I sat and waited I saw him greet every customer with the same..Welcoming and Ready to Help...will continue to take my business there!!!!

Sh
Review №53

Daniel at Mavis in Lackawanna really makes your whole day when you go into this shop! All the guys do, but this one is really special and always so helpful (: coming here is always such a pleasure. I will never go anywhere else for my oil change or tires!

Ke
Review №54

Very well knowledgeable and reasonable in pricing and excellent service all around.

Sa
Review №55

Daniel & Vince were great! Very personable. Made sure we were up to date on the repairs and called us promptly when it was okay to pick up!Thank you for everything!

Ka
Review №56

Went back for wheel torque... Daniel remembered my name & took care of wheels & explained procedure. Very nice young man & certainly is knowledgeable!

Ma
Review №57

The prices were fair, place was clean the workers explained exactly what they were going to do. The work was done in a timely fashion.

Er
Review №58

I set up my appointment online, and when I arrived it was busy at 9.00AM which is a good thing because that tells me they do good work. I was informed that it would take around 2 hours or so to mount my tires and get an alignment, which I was fine with. Later on in the day they called, and I went to pick up my vehicle. Daniel was very professional, and I appreciated the service and the explanation of all the available options with the tires. The price was far cheaper than at the dealer, so I saved a few hundred dollars with coming here. I will definitely bring all of my vehicles here from now on, and will recommend everyone to check Mavis first.

Mo
Review №59

My first time coming too mavis discount tire the atmosphere was amazing. Super friendly I would recommend this place to anyone! One of the workers name That stood out to me the most was vinny his energy was amazingly beautiful.... when I look at someone I look for the personality and he was spot on. ugh I wish I googled this place sooner because I love it here!

Je
Review №60

This location has the friendliest staff and they always make sure to get me in and out. Very timely, very friendly, best place to come if there is anything wrong with your vehicle.

Al
Review №61

These guys are seriously the BEST!!! 10/10 would recommend. I dont know a thing about cars, but these guys are always looking out and are so good at explaining car issues to me in laymans terms. Will def be back.

La
Review №62

Great experience! Friendly staff. My vehicle was well taken care of. Vinny was very nice and welcoming! I would definitely recommend!!!

Sh
Review №63

They are not fair to women. In my case they tried to charge me much much much more than other places I got the estimate from. They used the opportunity that Im a woman and supposedly dont know much. I thought it was a lot of money for the work needed when they first told me how much its going to be but then I checked other places and it was much cheaper for the same work. Never going back there.

Mo
Review №64

I love to go this place because Vincent and all the grew are professional and know what they doing ! I have been doing my ny state inspection for two years now !

Jo
Review №65

Great costumer service..went beyond expectations and worked with me to ensure that the vechicle was in proper shape when I left..Recommend this place to anyone who needs to car service.Will take vechicle back and will.

Pa
Review №66

I was very happy with the fast and friendly service.. I needed a new battery and they took care of it right away. Thank you again.👍🙏

Lu
Review №67

The staff goes above and beyond every time I’m there. They do great work and I highly recommend them.

Am
Review №68

Awesome service! Great prices. The best employees!

Ma
Review №69

I would recommend this place, dude hooked me up and was quick with it too. If you ain’t getting yo tires from here idk what you doing

Ro
Review №70

Great service timely fashion got me right in for inspection Vinny was great definitely recommend.

Al
Review №71

Danny and vinny as well as the entire staff at this location were super nice helpful and efficient. Told me exactly what I needed to do for my car inspection and I passed after getting my windshield replaced!

pe
Review №72

Did incorrect work. Brought to another place. They wouldnt do correction, but documented everything wrong with the job done. Brought back for correction. They first blamed work on a problem worker. The next day picked up and came home. Didnt read work order until got home. They misrepresented the issue, claiming they corrected another shops work per customer request. No other shop had done any work. They were the only ones to touch the exhaust system. Dishonest. Not to be trusted.

De
Review №73

Vinny, danny, and drew have the best customer service skills Ive ever encountered got me in and out in under 30 minutes with my charger purring like a kitten I highly recommend this place

Am
Review №74

I always come here for service. Why? Because they have always been understanding, and have always tried to work with me. Even if its just for a simple oil change! Honestly, I cannot give the gentlemen who work here high enough praise. As long as Im in Buffalo, these guys will always have my business!

Ke
Review №75

Vinny and the crew are always helpful and amazing when it comes to helping. Highly recommended.

gr
Review №76

Great job with getting work done in a timely fashion .vinny is great with customer service skills very friendly we even had a few laughs . I would highly recommend them

Fa
Review №77

Its expensive not discount at all

ma
Review №78

Very helpful staff! Ask for Vinny and Daniel and you will have service with a smile!

Bu
Review №79

Great environment. Good ppl. Great service, both vehicle and customer

Ar
Review №80

I recently posted a review of the store and their manager Vince that was not very nice. At this time like to retract that review because it has weighed heavily on my heart and I apologize if it caused any difficulty in your career. Very often corporate decision makers set policies that are neither customer friendly but much worse they are not employee friendly. Making the person in front of you the villain as opposed to those in charge of those decisions. So again I would like to apologize what happened that day was beyond their control I made the choice to escalate things and for this I apologize again

Da
Review №81

Fast service and great customer service. The people who work there are super nice and friendly and make sure you get all your car needs met. Very reasonable pricing as well. Overall its a solid establishment to take your car to for maintenance. I definitely recommend them.

Le
Review №82

Guys did a great job on my Toyota Tacoma very polite and nice people. I recommend 100%

Ty
Review №83

Shop is always knowledgeable, fair and quick with any tires, shock or muffler problem I have ever had.

Ni
Review №84

Great service friendly technicians

Ar
Review №85

Danny, Vinny, and Alex were great! Awesome service! Will defiantly come back!

Bo
Review №86

The guy in charge Vince went way over the Top to please me. He told me everything that was needed to be done on my car. I have been going here for a couple years now and Im finally Happy I found a place that doesnt Rip you off .So I Just want to Thank Vince and his team.

La
Review №87

Great professional service!

Ly
Review №88

Awesome deals on tires, everyone who we dealt with was nice. Quick and nice quality work!

De
Review №89

Vinny looked out for me and got my car right for a reasonable price ⭐⭐⭐⭐⭐ Highly Recommend !

Li
Review №90

One of the best vehicle service experiences I have ever had. Professional. Polite. Quickly stated a price quote prior to service and adhered to it. The work took less time than estimated. Communication was excellent. Tires are great. Happy. Happy. Happy. Customer.

Lu
Review №91

I had a good experience. Quick little inspection and very accommodating. Would recommend

An
Review №92

Get all my decide there and my family ..very friendly and reasonable.

Sa
Review №93

Great customer service!

Ke
Review №94

Always helpful. Always competitive.

Al
Review №95

Absolutely amazing!! These guys helped me out so much picking new tires as i just moved from florida and needed new tires for the snow!! they did my tires in half the time they said and they were super accommodating with everything. highly recommend and i’ll definitely be back with any car issues i have!

Ra
Review №96

I have been going to the Ridge Rd location for about 7 years at this point and I have had nothing but superior service. The staff, especially management, is really friendly and take the time to explain the problem and concerns that may become a problem in time. They are nothing but respectful and fair with pricing.2020 came with me being terribly unlucky with flat tires... 7 of them to be exact and they took care of me every single time with no issue (make sure you get insurance on your tires!)I just had four brand new tires put on today and forgot to call ahead for an appointment. I was greeted with a smile and the confidence the job would be done for me which it was no problem. I was also reminded to come back for a retorque in about 25 miles which is awesome because I always forget and it shows they care about the safety of myself and my son.I wouldnt think about taking my car anywhere else and I highly recommend the Ridge Rd location.

Ja
Review №97

Bad service! Go somewhere else.

Ju
Review №98

Awesome service! Vinny and Danny were amazing

La
Review №99

Vinny at Mavis was the Best!!! They definitely take care of their customers!! Ill be back!! Thanks!!!

El
Review №100

Great customer service. Very friendly and got me in and out .

Information
25 Photos
100 Comments
4.1 Rating
  • Address:1295 Ridge Rd, Lackawanna, NY 14218, United States
  • Site:https://mavistire.com/locations/lackawanna-ny.asp?utm_source=yext&utm_medium=local&utm_campaign=local
  • Phone:+1 716-825-5992
Categories
  • Tire shop
  • Auto parts store
  • Auto repair shop
  • Brake shop
  • Car inspection station
  • Oil change service
Working hours
  • Monday:9AM–5PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–8:30PM
  • Saturday:8AM–6PM
  • Sunday:8AM–5PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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