Susan was super helpful and directed to what we needed and made the chaos of what was happening less strenuous!Give her a raise!

Train your staff on how to use the testing equipment. I was told my battery is good and after some testing on my own turns out the battery was no good. So i took my business somewhere that spent the time with me to troubleshoot my issue.

I was having a horrible morning because I spent 20 mins trying to get into my car with the alarm going off because of my key fob battery. Hunter and Brandon went above and beyond to help me because I couldnt figure out how to open the key fob for the life of me 🤣🤣 Long story short Hunter and Brandon you guys are the real MVPs thank you for helping turn my morning around!

Store was clean & organized. Very friendly helpful service.

Went in to buy a wiper blade and there is no sizing reference book at the blade section. Just a QR code that doesnt load because theres like 1 bar on the cell phone. Why do businesses make it hard to get things done? Also only 2 types of washer fluid to select from. Not what I expect from auto zone.

Called today 6/26/21 and asked how much it cost to rent the loaner hvac vacuum pump and the guy didn’t look it up he told me it $200. So I called another AutoZone because that price didn’t sound right I was correct the other location told me $55 to rent. I understand everyone has a bad day from time to time but gosh be professional at work.

Most of the time the staff are great. This day I had a guy show me the products I was looking for. He asked me a question but his voice was soft and I have hearing problems and when I asked him what he said he repeated himself but did not speak loud enough for me to hear. Young people, especially, need to be aware of older citizens wearing hearing aids to speak up a little louder.

Best AutoZone (besides James island) hands down! All employees are extremely knowledgeable and helpful! Ben was absolutely amazing! He changed my headlights out in almost less than five minutes and made the experience fun. I also had to have my wipers replaced and they did it in the rain without hesitation! If you’re looking for honest great quality help and a good laugh, go see BEN and crew at 3667 ladson road!

AutoZone Auto Parts on Ladson Road in Ladson is a great place to shop for all things auto parts and vehicle related accessories. This is a convenient location to access and get in and out of when you need something for your automobile. This store is well organized and it is easy to find exactly what you are looking for.

Thank you Gary for helping me replace my light on my license plate!

Awesome staff. Awesome manager, went in today for a battery. Taylor was definitely helpful.. .

Great customer service ! An had the parts I needed !

This is a brand new auto zone but they were out of windshield wiper fluid. The Spinx next door had it in stock.

Quick & simple purchase. Got helped immediately after walking in the store. Great service.

This store has poor service one of the worst AutoZones I ever have been to

I hate going in any car store or shop but omg best experience ever i was greeted as soon as i walked in by a very nice lady and she was super friendly and very helpful i even tipped her great way to open a new location

Battery died in the Krispy Kreme next door and the manager came over, jumped me off, switched out the battery and I was back on the road in less than 20 minutes! Awesome service and everybody was super helpful!

The auto zone in Ladson has a rude female employee. She is the one that is over weight

Short staffed and busy but still made me feel important

So my wife is trying to get to the spinx.. She going through the parking lot next to Auto Zone. Couple guys from the store come screaming “Oh know you don’t! We’re close! Trying to block spots and guide out . We’re not interested in going to your store closed or open. Have some respect for the people who’ve been in this community way before you.

They beat the dealerships price by almost 420 dollars

So your battery tester is broken but you sell battery testers in the store....Come on Autozone! Customer service must be a new concept for you.

Very knowledgeable

Friendly and courteous employees.

They where very helpful

Great Service

Friendly service

Friendly service

Great service

Awesome

Was okay

Good attention and fast, the prices are not so good