Lots of party stuff to choose from. Great assortment of balloons in different colors. Mylar n Latex.
The one star is for the one nice employee whose name I wasnt able to get (Im sorry) who treated me like a human being when I walked in and she said hello and directed me to the aisle I needed. I was here to purchase bday supplies for my daughters 21st birthday, had a cart-full, needed to use the restroom, asked nicely, was told rudely by manager, no! Had to leave my things behind and embarrassingly go to Best Buy to use their facilities. I returned to finish gathering my stuff. There were five employees counting the manager and other than two women who came in to buy a cpl balloons, I was the ONLY customer. No one cared. They were more interested in staring at me and making me uncomfortable. When I went to check out, a young girl mumbles something to me about return policy. I had trouble making it out because she wouldnt speak clearly or loud enough. When I asked her to repeat, she rolled her eyes. No hello, no did you find everything, no nothing, just you cant return anything, sales are final. I asked why and said, I wasnt planning on returning anything anyway but questioned why she was so rude. She just said, covid. I said everything is wrapped in plastic. The manager then chimed in with, is there a problem. Nice of her to finally notice. I proceeded to tell her that yes, there was. She and all but one person in her store had treated me (the current (only) customer in there with a cart full of goods to buy) poorly. She did not care. She offered no apology, nothing. Im not a hard person to please, nor am I unkind to anyone, but I dont tolerate being treated as subhuman, so I told them to keep their merchandise and I left, buying nothing instead of the $50-75 or so I was about to spend. Brilliant job, folks! I will NEVER step foot in your store again and I will post my experience everywhere as well as call your parent companys corporate office, (Party City) and file a formal complaint. Shame on you!
The place has so many party items at reasonable prices
We could gone to the big box, but chose to help the smaller retailers. I would think a Party Shop would be friendly and cheerfully. Found a bad attitude clerk. The check-out lady could have cared less that we were purchasing forty dollars of merchandise. We were even talking about purchasing some balloons. First time and last time here.
Very helpful and courteous. Had just what I needed.
Good selection for holidays and excellent service, assistance.
Excellent place to buy floaty air balloons.
This is a ratchet company, while the merchandise is ok and so-so priced they treat customers like you are felons walking in the door. They have always had a help wanted sign on the door and they cant seem to afford to use electricity since its darker than my closet. Their return policy is 24 hrs...If there is an alternative business to use for your party supplies, Id suggest that.Ps, make sure you bring your ID in if you plan to use your credit/debit card.
Very unfriendly and bad attitude by the check out person. Will find my party supplies elsewhere.
Good selection. Would benefit from more help (especially during Halloween) & should update credit card system.
Very impressed with their vast selection of party supplies! Went in for a balloon bouquet and $88 later I left with a lot of festive party supplies, decor items & hostess gifts...for many occasions to come!
Well stocked with good variety of options. Very helpful staff. Look forward to shopping here again.
Customer service is nonexistent, manager and employees are rude to people.Will never shop there again
Great store! The staff are friendly & professional. The store is extremely organized. Everything was so easy to find & they have EVERYTHING! This is definitely a one stop shop for all of your party needs.
Recently we were coming home from a vacation, via the Orlando Airport. Our flight was delayed and I wanted to stop at the Party Store to get a special very large balloon for a neighbors party. I called the store and the lady told me they closed at 8:00 pm. We arrived at the store at 7:50pm and the two ladies working were so helpful and I left with my special gift. This store, Wendy & Tiffany are super special! Many thanks.Ginny Horsey
Went in with my own balloons and was told they could not fill them up due to a helium shortage. That is understandable, they recommended that I just get a tank and do it. When getting to the store I asked if they had plain star balloons. They said yes and asked how many I would need. I never said I was going to purchase them. I was just making sure they had them. While away getting the tank they started filling the balloons up. Came back and told them to wait, I needed to know the price first. They are for a work event, which we are on a budget. They said 3 for $10. I told them we couldnt spend that much on balloons. They said they couldnt do anything. They were already inflated. So I paid $20 just for 6 balloons. I went and bought the rest of the balloons I needed else where. During this there was another distraught customer upset.When leaving we looked at the receipt and they over charged us! While in there we told them they over charged us. They fixed. They didnt fix it all the way which caused us to have to turn around and go back.I will never go in there again. Customer service was terrible. They just wanted to argue with my fiance. I was not impressed. I will make sure my work doesnt use them either.
Shopping for a few last minute party items - rose gold balloons, dessert plates, large helium filled number balloons(rose gold), streamers.Friendly Service, organized store, easy to find merchandise, color coordinated. Thank you, Simply Unforgettable Party Shop!
We were amazed at the service we received. Everyone was so helpful, happy and seemed to love their job!
Fast service. Thank you for the perfect balloons i needed worked out great.
Great selection and service
Great selection of merchandise store had a very friendly employees was clean organized I donβt know why anybody would want to shop anywhere else
I get my kids birthday balloons here every year! I wont go elsewhere! Great service, clean place, and great items! Lots to pick from and everyone there has been helpful every time!
Staff were very helpful in locating desired items - and even recommending alternative sale items to help us save money.Party stuff for all seasons, holidays and occasions. If you need it, they have it!
Wouldnt even give it a star.The Store is okay but i would prefer to go to party city just cause I felt very harassed by the manager cuase he just kept looking at me like I was going to steal something.. like yall never seen a Hispanic person come inside the store and actually buy something...i dont care if hes manager or not still just kept looking making sure I didnt put something in my purse like really. Seems to me like a SIMPLY UNFORGETABLE bad experience ....
We got 2 big shark balloons for my sons birthday on August 12th.... Its September 15th and they just stopped floating!π± will def go back and recommend!
Its definitely unforgettable.! Ill never forget TO NOT shop here ever again. If I could give 0 stars I would but unfortunately thats not an option!
So awesome went to so many places and couldnt find what I needed until the party store!!
Prices are a little high, not sure if Ill go back
Nice manager and helpful staff, shoppers seemed satisfied with purchases and prices
Everything you need to have a party.... Themes and all colors... Very helpful staff
They are awesome sales and tons of themed stuff for every occasion.
Nice variety, lack of nice employees
Good prices.Helpful staffing
Open a 2nd register. Dont make people wait 10 minutes because only one cashier can ring on the 2nd register poor management.
They had just what I was looking for! I had been to 2 other places.
Not a big selection but I found somethingAt least
Go to another store. Horrible customer service and rude.
Nice variety of party decorations!
I think theyre very rude theyre disrespectful in is the one thats in Lady Lake of Florida in its awful
Great selection and way OVER PRICED!
Do many things for any party you are about to throw or attend.
So much to choose from. They put the items I needed in the back to make room for the seasonal items due to spacing so thats unfortunate. Always seem to be hiring....
Everything you need for you party is here
Everything you need to throw a party.
They have dang near everything.
Nice party items
The place to go for your party needs.
Ordered lots of balloons! !
Everything
Well