I am a retired engineer and amateur auto service person (all my cars and some others) experienced with most operations except body work and full engine/transmission rebuild. Im now too old, decrepit, fat, and (very) lazy to do much of that anymore.I found California Star to be competent, trustworthy, honest, and reliable. I depend on them to tell me what they can and cant/wont do, and not lead me on as a few others have -- including myself mired down into automobile swamp projects I should have let pros do.
Best repair shop for German cars. Great guys, always helpful, on time and honest.
Great experience. Very professional, honestand knowledgeable .service. Referred by a good friend.
The best experience I have had with auto repair shop in such a long time. They were perfect in every way. Look no further. I am rave, rave, rave.
Excellent shop. Been using them for years. Better prices than the dealers and better service.
The team at California Star were amazing at keeping my 2006 Audi A4 convertible in tip top shape! They diagnosed unusual electrical problems and solved them at a reasonable price. Example - the electric passenger seat brain box had a small short and was draining electricity from the battery while the car was off - leading to new batteries going dead within a month. They found the part at a used parts yard - and it worked beautifully. I highly recommend California Star!
There are many reasons California Star has been in business in Lafayette for so long. Bill and his crew care about doing the job right, at a fair price, and on time. And, they are honest about when work is necessary and when not. I have twice called to have my car serviced and been told not to bring it in yet, unless there is a specific problem. They make a real effort to build long-term relationships with their customers, and theyve certainly succeeded with me.
Great local people with a high quality service. I have a Mercedes that had been u see Bill’s care for quite sometime and he has kept it going. They are great people to deal with and get the job done fast and clean. Can’t ask for more!
They are on top of their game. Excellent knowledge and years of experience. Prompt turn around on repairs. Repairs are always done right. Communication is timely and easy to understand.
After several very disappointing appointments with Mercedes-Benz of Walnut Creek, where I was overcharged, charged for work that wasnt done, charged for work that was done but not needed, I found California Star in Walnut Creek.Let me summarize my experience and characterization of the owner and techs that operate California Star...INTEGRITY! You wont regret trusting your vehicle to them.JM
Cal Star has experienced mechanics and equipment to take good care of my Audi. They provide this care at a fraction of what the dealer charges. And they are convenient here in Lafayette; they even provided me with a ride home. My latest visit he fixed a headlight in 10 minutes flat. They know what they are doing.
Very good service and knowledge of Mercedes cars. These guys are the best.
Bill, Chris and their entire team have been providing outstanding automotive service and advice for 18 years,and keeping our MZB coupe and sedan in perfect running condition all these years. They are honest, prompt, and courteous and dedicated to providing very professional service at a reasonable cost. I highly recommend them.
Tried these guys on recommendation from a trusted source. My ratings based on only one visit but they delivered as my source promised. Id definitely recommend.
Great service and attention to detail. Bill and his crew are always thorough and professional and most importantly honest. They will never recommend something unnecessary. Highly recommend!
I had a 2001 E320 that has been under the great care of Bill and his team for more than 10 years. It has more than 300K and still running smoothly thanks to the service I got from this shop. I have a newer one that is off warranty. This new one will be in California Stars care from now on. Bill, Chris and his team are the real stars in keeping all my cars operating smoothly. They are the only team I can trust, even better than the dealership.
They have given competent and trustworthy service for an experience amateur repair technician now too old, decrepit, fat, and lazy to do it myself anymore. I also am too cheap (and too poor) to buy the expensive diagnostic needed for infrequent repair of just one BMW, even if I wasnt so decrepit and lazy.
They took the time to really fix the problems that the Audi dealer overlooked. Car is running smooth and never better now
My 2010 A6 needed some serious help, and Bill & Adam were great to deal with. Upfront, transparent, professional. Adam was extremely knowledgeable about Audis, and I felt great about leaving my car in his care. These guys are your go-to for any service needed for your German car.
I found California Star because I broke my trunk latch and went to the body place down the street to try and get it fixed. There was no one there that day to help me, but the receptionist sent me down the street to California Star. Not only did a charming young man (who turned out to be a former classmate of my daughters) fix my trunk for free, the boss invited me to a party that Friday! Needless to say, I was hooked. Since then I have had nothing but excellent service. I feel completely comfortable stopping by if I have concerns. I would never go anywhere else! I also love that it is within jogging distance of my house so I can easily pick up and drop off.Debbie Keener, long time customer
I wouldn’t consider bringing my admittedly aging ML320 anywhere else. If there’s a repair that can wait, they let me know. Suggested some inexpensive upgrades that made a big difference, too. I would recommend them to any Mercedes owner without hesitation.Just to emphasize my point, this is the first review I’ve ever given a business. They’re that good.
Bill Gunnett and everyone at California Star is top notch. They have saved me thousands of dollars over the years in repair. I highly recommend them; they’re the best.
California Star is awesome! I just recently took my car in for a FREE, yes FREE in between service inspection. What great customer service. They checked out my car said all was fine and see you for your next service appointment. I would totally recommend them to anyone. They really understand customer service, something that is so missed by many businesses.
I have gone to California Star for years. I can say clearly that I have always been happy with their work, their customer service, and their prices. California 5-star might be a better name.
I have taken my BMW and Mercedes cars to California Star for many, many years and always feel comfortable and confident of the services they will provide. Not only are their prices more than fair but Bill always delivers on what he says!
As usual, my experience was stellar. They get your car in and out in a very timely way and you dont have to worry about any surprise fixes. They did what they said they would and nothing more!! I never worry about my cars when Billy and his crew of ace mechanics and shop crew work on them.
Bill is always upfront, fair and treats you with the upmost professionalism.
I have been maintaining my own cars for the past 27 years but some jobs are best handled at a reputable shop with the right tools. Bill and his team of mechanics are the best in the industry and procure only the highest quality original manufacturers parts. I wouldnt take my BMW and Mercedes to anyone else.
When was the last time you worked with an honest and competent repair shop? These guys tell you like it is. We were accustomed to having our Mercedes serviced every 2,500 miles because of the fog and the hills in San Francisco. After moving here, CA Star told us to wait until the service light came on on the dash. Well 2 years and 15,000 miles later it came on.Then we had a major job done and it was finished in a day.Get over there right now!
I started taking my 1997 E320 to Bill and Chris and California Star. They have always been honest and fair and they stand behind their work. I have had two other Mercedes since then. I would never take my car to anyone else. They also helped my mom find her Mercedez E320 and serviced it for her.
Great repair shop. It is tough to find a good mechanic. The people at California Star are honest and great to work with. They have serviced both my BMW and Mercedes vehicles over the years and I couldnt be happier. I highly recommend them.
California Star does it all. Repairs our BMW and Mercedes and our 1960 Ford Truck and 1968 MGB. They have been doing them for years, do an excellent work at a fair price and that is why we keep coming back.
I have taken my year 2000 BMW to California Star for service as soon as the manufacturers warranty expired. They provide excellent service at a cost generally far less than a BMW service depot. I have recommended friends who complained about the high cost of the official BMW agents, and without exception, thanked me for the referral to California Star. Today, my 528i passed the 208,000 mile mark! Dec. 2018, i now have over 228,000 miles on it and California Star is absolutely the best service company I have found. I still recommend them to my friends as the place to go! I now have 234,700 miles on it and a Valet parking agent a couple of months ago when we picked up the car could not believe either the age or condition of the vehicle. It still is tight and quiet!!
California Star did a Pre-Purchase Inspection on a SL55 I was looking at buying. Bill was fantastic to work with. We talked about the condition of the car and he also wrote up a nice report that he emailed to me. I wish I was more local so I could take my cars to California Star for service.
Bill, Chris and their the team at California Star are terrific! Excellent work, incredible customer service, and great prices!!! California Star has been taking care of our vehicles for the past decade and I am 100% confident in recommending their services!
We love our services done by California Star. They have provided excellent services to our two BMWs. We were referred to them and so glad to have been. We trust them completely. A great place to have your car(s) fixed at.
This is the best auto repair shop I know of. Very fortunate to have found Bills shop as they are now servicing my second Mercedes and the work is always impeccable.
The people that work here are very honest. They will only do what needs to be done. They will do it right, and at a fair price. Highly recommended.
California Star has been servicing our 10 year old MB for years. We have always found them very cost conscious and helpful. Very easy to work with and friendly. Why go anywhere else?
I have utilized California Star for Mercedes maintenance for the past 15 years. Bill and his team have always been very reliable, and very competitive on cost. Very honest and trustworthy people!
The crew at California Star is the best! They are honest and really helpful. I wouldn’t take my car anywhere else!
I have been taking my cars to Bill for over 20 years, and he is the most honest, dependable and reliable mechanic I have ever known. I highly recommend him to anyone who needs car work/repairs done.
Bill and Chris at California Star have taken care of my 2001 CLK-320 since I go it. They provide honest service with fair prices and pleasant customer service.
Excellent service and totally trustworthy. They take great care of my 13 year old bmw!
Always gets care fixed in a timely fashion and I have never had to go back to get anything redone because it was not fixed right the first time.
I have been very pleased with the service and recommend Bill and his Staff to anyone looking for great service and follow up.
Stellar as usual and as it has been for the last 20+ yearsMike Griffiths
The absolute best. Responsive, timely and reasonable.
Great place to get your Mercedes or BMW worked on.
Excellent and reliable service always
Professional and friendly.