I highly recommend this business for all your lawnmower parts and services. Their employees are extremely well trained and their knowledge is beyond comparison. Their staff has exceptional customer service skills and are eager to help you resolve your needs. 10 👍.
Very knowledgeable parts dept. The parts I need are always in stock.
Highly recommend for honest, knowledgeable people. Very impressive staff. Glad to see service still matters!
Im reviewing this place from the view of a truck driver who delivered here. Its fairly tight in the back to get into the dock but its not too bad. They start unloading you right away. These are very nice people to deal with.
Great lawn mowers are sold here. They sell the Gravely and Hustler brands. They also sell Stihl trimmer heads, chainsaws, and other Stihl products. They sell oils here too. This store on Johnston does lawn servicing and repairs if needed. I highly recommend this lawnmower store.
Southland Engine is a great establishment... The guys are friendly, knowledgeable, and they check the products before you leave... The doors are open to walk in and shop because it’s very hard to shop for things without putting your eyes on the products.. I recommend this place, just give Chris a call and he will take care of you!!!
They were very helpful. They were able to provide the right part and order what they did not have today. It was great to go to Southland.
Fast courteous service.
Nice and clean good prices
This is a fantastic place for all of your lawn maintenance needs.
Do not go here to get your lawn mower blades sharpened. I dropped my blades off on Thursday to the service department and asked how long it would. They told me 24hrs. So I went 24hrs later and they tell me that my blades are not ready. Well I get a text today 4 days after what they initially tell me. Now I understand that is the middle of the summer and a lot of people are getting blades sharpened, but if you tell someone they will be ready in 24hrs and it’s not done in 24hrs offer a discount of some sort to offset the inconvenience that it causes.
Very helpful. Very nice
I have tried all the rest and this place is the best. I compare all other like businesses to this one an nothing compares to Southland. Great employees. Great owners. Great timely service. Stands behind the products they sell and stands behind there word!
Friendly and helpful service
Repaired my Hustler lawn mower here, great service and easy to get parts
Easy to deliver. The staff are nice folks and take care of you fast and out the door you go.
Super clean and very helpful.
Very helpful and respectful.
Called to see if they carried Stihl hedgetrimmers. They do sell them. I asked questions and what models they carry the lady was very knowledgeable. Good experience.
Great customer service at the counter.
As a former employee of this company I can say that they go out of their way to make sure your customer experience is top notch. Lynn is a class act!!! Parts are found quick and the staff is very knowledgable. I do all my lawn equipment shopping here.
Hubby takes his lawnmower here when it needs to be fixed or goes in for parts. They are always nice and helpful and knowledgeable.
First trygreat service they ordered parts came in correct
Friendly service, ordered parts & answered questions I had .
Always have what I need Great Customer Service and products!!!!!
Great products! BUT, if you need ANY replacement parts, do your research on exactly what your part number is and specs on the part BEFORE going in to get the part to avoid multiple trips. We have went in on two different occasions get an oil filter for our lawn mower that was purchased from them (I also had the model and serial number with me). Both times I was given the WRONG oil filter! First time, I was actually in the middle of the oil change when I had to stop and go back into the store with used filter in hand to get the correct filter. This time my husband went in to get filters and oil (again with model and serial number) and was given the wrong filter again. My husband questioned the size of the filter but T.J. assured my husband that it was the correct filter. WRONG! IT IS NOT THE CORRECT FILTER! So, tomorrow, I will be going back to the store with the wrong filter and the part number (I have looked up) to give to the person at the counter so that I can actually get the correct oil filter for my mower.
More than enough for checking someone else 😉
Top notch service. Thanks to the ladies of southland on Johnston st. Tessa and Abby in customer service. And kylie in service dept. Very friendly and knowledgeable. Also mechanic who worked on my mower. Been in customer service for twenty years i know you dont get alot of appreciation for the job you all do. Will I appreciate the service you provide.
Great people to deal with 👍
Friendly and quick service with a wide variety for all your lawn needs
This store has lots of parts in stock and if you need something that they dont have then they will even tell you where to go to get it.
Service at parts was very nice and knowledgeable
Great customer service
Cant find a better place for equipment and service.
Great service and sell
Have everything you need for your lawn.
Very nice people
Awesome service!!!
Good workers