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Family Dollar
31281 Riverside Dr, Lake Elsinore, CA 92530, United States
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Family Dollar
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Ca
Review №1

It is funny how they offer digital coupons and always make sure they pull at least two item off the shelf on Saturday and replace them on Saturday.Many stores in the inland empire continues to do this every Friday.Please stop advertising if you have no intentions obliging your customers.

Sh
Review №2

I loved going to this store. Only thing they didnt have i needed was ice. Customer service was great

Iv
Review №3

I like shopping at family dollar when i can get out there. Everything price wise is very reasable

Bl
Review №4

Great employees and have great personalities. Great prices for candy and snacks. But Richard gives me a weird look all the time like he hates me. He liked my sister but she has a boyfriend. So I think that’s why.I bought a Apple Card that had $15 and it says it was already redeemed.

Je
Review №5

Looked like they were just moving in or doing some major restocking but all in all good prices and friendly service.

Sh
Review №6

G4eat plàce to go.im shoçked tHàt you still dont carrying yogurt its crazy and stuff sells great especially the big ones

Br
Review №7

Denise the store manager should be terminated immediately. She broke numerous laws today during an encounter with shoppers who could not wear a mask for medical reasons. Under state and federal law, these shoppers had every right to be there, but nasty Denise refused them service and called the sheriff on them. After Denise had these shoppers forced outside, they were arrested by sheriffs deputies. We all witnessed it first hand and were outraged. When these victimized shoppers file their lawsuits against Denise and this store, and possibly the sheriffs department, we will support them as witnesses to what took place. Needless to say I will never shop at this store again. Family Dollar had better make things right, otherwise I hope the company is forced to pay out millions for allowing evil store managers like Denise to discriminate against people who cannot medically tolerate wearing a mask, which is a violation of HIPAA laws that protect the disabled from this type of heinous abuse.

Pa
Review №8

Staff was helpful, needed a mouse trap they took me right to rhem.

Gi
Review №9

Absolutely terrible and unprofessional store manager as seen on video. It was disturbing how she was interjecting herself and arguing with a customer who had a medical condition and who could not wear a mask. She was acting like a regular thug standing in the doorway yelling at them out on the side walk when they already exited her store . I ran a store and wasn’t as lucky as Denise, we were not considered essential and closed due to covid. We had people in high as a kite coming into our store causing disturbances and never acted in this manner with them. We were trained how to act professional and talk to them to leave. I would have never acted in that manner towards a mom with her children and we were trained to Deescalate with customers, not act unprofessional crazy people pointing and screaming . She should immediately be removed from her position as she is not fit to carry the responsibility of a store manager and as a store manager myself, I’m embarrassed this is how she conducted herself . She has ruined this stores reputation in the community. I run an org for voiceless animals getting legal resources to their owners, but in this case after seeing that disturbing video,I will be seeking to help these mothers get legal help against this store and that manager Denise as she handled a simple situation completely inappropriately and now 2 children had to watch their mother get unlawfully arrested. Shame on you.

No
Review №10

Amazing,nice workers,all wearing masks. Very nice cashier and cracked some jokes and made me and my mother laugh and bring some enlightening moments to 2020. Definitely will be back for more snacks😁

Ke
Review №11

Is all ok but there are a lot of transient people about . This issue should be addressed and action should be addressed . More shelters and medical attention should be given to those in need . The employees are good people and friendly .

Ra
Review №12

Kudos to the 3 employees who were breaking down and cleaning the dumpster area! If one play person can clean, then maybe we can all pick up one piece of trash to make a difference!

Ma
Review №13

Not a organized store.

Ri
Review №14

I go & shop there often,the staff is great & cheerful. Ill shop there again for sure.

Yo
Review №15

Denise the manager is so rude! Very disrespectful of disabled people and extremely ignorant of the laws!

Me
Review №16

Love saving whit the coupons,

Ca
Review №17

Always great

Ke
Review №18

Had what we wanted but destiny who works there was very rude. Talking about how shes so happy to be there she never smiled at us at all and really didnt even acknowledge we were even there. Thats what it felt like. More like okay can we hurry this up..

Ad
Review №19

Guaranteed satisfaction!

Ta
Review №20

Do Not Give This Business a Single Penny.Management should be ashamed.

Jo
Review №21

Love the Manger she is great and the Employees to

Gr
Review №22

Like there is never any kind of urgency to help the customer, I remember one time the line was growing, the manager came out and said I was watching the cameras and noticed your line getting big so I just sat there and Watched, as she laughed.

Ra
Review №23

Always neat and clean employees are always kind and Helpful...Manager is always stocking and professional...

Jo
Review №24

It was awful I bought some Dino chicken strips and found blood and human hair avoid at all coast

Za
Review №25

I love the people at this store. The manager is wonderful.

Ma
Review №26

Exceptional staff! One floor clerk taught me how to scan product codes and the cashier was so helpful and courteous! Too many boxes of stock and trash in isles to maneuver cart and shop for items, but otherwise a great shopping experience.

Ja
Review №27

Very good organize and very good helpful

Jo
Review №28

The store is under new management. All of the workers have treated me with respect and usually all of their ads are up to date with the latest inventory. Definitely go for a quick buy and the essentials

HE
Review №29

Daniel & Alexandria are funny & helpful.

Al
Review №30

It is a really nice store, but this guy that works there needs to work with his attitude. There was this old lady who needs it just a little bit of patience and this employee was likenr rude with her like he didnt care about it. And then gave me some attitude as well. This just happened on a Saturday afternoon 2d of December.

Je
Review №31

Are family love shopping there the prices are great and convenient​ its close to my house and the staff are very nice and polite. To the customers so I would recommend to any of my friends and family

Ma
Review №32

I arrived 20 mins after store opened && they told me first hour is for seniors.. no where is this stated or posted physically at or around the store, when calling on the phone you are NOT notified nor IS IT posted on GoogleMaps. Drove down here&& am upset about it.

Sh
Review №33

Good deals, must go see only wish there was more of individual items, in example I bought a dish set for cheep, awesome but would like to have two sets of the same but there was only 2 different sets, all in all glad I came here when I just bought my new house, went on a shopping spree for only $250, got about $400+ worth of bed bath and beyond stuff, good day

ma
Review №34

The employee was super nice and told me about the deals on some of the items I was looking at unfortunately I didnt catch her name but real friendly and the place was nice as it was my first time at that store

T.
Review №35

Staff was helpful and prices were lower than the big chain stores.

Ch
Review №36

Often dirty, understaffed and unorganized. Plan on being there a while to purchase your items. Staff is often rude. In the past I have often purchased household items, food, clothing, school/art supplies for my children and other misc. items at this store. On Friday Nov. 17th I went in and as always there was an an abundance of customers yet not enough employees to service the clients. I asked for help as a saw the cashier struggling at the register to do her job and attempting to do multiple jobs while many of us were waiting in line. She, Sara stated there was no one else to help yet there was a young man, Garret standing behind the counter seemingly doing nothing. I asked him why he couldnt assist? He said he was waiting for shift change. Well help while youre waiting!!! I then asked for a manger. Sara stated she was the manger. I asked if they needed to hire more workers because they often seemed inundated with customers and not enough employees to serve. They were extremely rude to me in front of my children especially the employee Garrett whom instead of taking the time to yell at me, couldve been serving people in line. He seemed young and inexperienced in retail or the area of customer service. Sara the manager allowed him to talk to me in this manner and did not attempt to deescalate the situation, therefore her position in leadership should be reevaluated also. I returned all my items for a full return and will be fillng a formal complaint with corporate and following up to make sure corrective action is done.

Ed
Review №37

Good service and everything its in order, easy to locate, you can find most of werever you looking for, variety of articles in all departments to chose the right one for your needs, you can also load prepaid cards or gift cards and they have coupons or discounts in lots of items, I just love it!!!

Na
Review №38

Great place to get anything and everything, staff has always been nice, helpful and never has a bad attitude, did I mention they have whatever your looking for?

Bi
Review №39

Very nice store and employees prices are responsible too

An
Review №40

Very good prices, Staff, and open late...

Se
Review №41

Everything super cheap and could generic copies of the medicine like cough syrup and Benadryl

Re
Review №42

We always come here, its just a Big lots . The prices are good and the staff is nice.

Jo
Review №43

Sales associates make you feel welcome.Prices are great,saves me lots of money on diapers and baby wipes.

Cl
Review №44

I like coming to this place the staff is friendly and helpful

D.
Review №45

Friendly staff, Hotdogs have theft devices on them lol and hot pockets are only a dollar!

Du
Review №46

Great deals.. Today buy 1 piece of clothing other half off

Je
Review №47

Very clean and organized. Inexpensive only go when I forget anything at the main stores I shop at.

wi
Review №48

Good prices, boxes and stocking is always on going there, so either your calling for checkout or standing in a slow line.

An
Review №49

Lots of cheap stuff. Good customer service

Da
Review №50

There I was, puruising through the doll hair, debating what type of candy I should splurge on when a bag of sour patch kids flew in from over aisle 7. Yummereenoes!

Ja
Review №51

Great CS

Ke
Review №52

Love. Always have what I need at a good price

Sh
Review №53

They rg hi m

J
Review №54

Went there last month store manager gave attitude, wanted to start an argument, and absolutely has no customer service skills. Family Dollar has just lost 10 customers. Will be calling corporate.

Ca
Review №55

Always find what Im looking for, fast and friendly service

Ma
Review №56

Very nice friendly help good prices on a variety of items from groceries to pillows.

St
Review №57

Its ok, but stock is left on the pallet in the aisles and the stock on the shelves is not very maintained because things are just shoved anywhere it seems. I know customers are to blame for that, but if you were doing your job, you have that fixed and things where they belong.

st
Review №58

Easy to find things, pretty clean store.

Ce
Review №59

Love this store !! Prices are great, Customer Service is alway great . They greet You with a smile and say hello whenYou come in the door . Always pick up Our cleaning and bathroom stuff here !! Will always come back here !!

ju
Review №60

I love family dollar its the best store ever

Am
Review №61

Great for cheap or quick items, birthday decor or house cleaning stuff

Di
Review №62

Employes were helpful but it was hard to find products inside

Bi
Review №63

The ladies are always polite and very helpful prices are very good

Ra
Review №64

This is my favorite place to buy all my home goods

Ri
Review №65

I like shopping here. Good prices, nobodys on u while shopping. If ur in a hurry, prepare to get hurt.

De
Review №66

Store was a mess, barely any contact from employees (cashier) the deals werent exceptional either. Maybe promise in the years to come but I was disappointed.

Gr
Review №67

Best prices, good quality,good service.and very organized

Sh
Review №68

Manager was rude and had no sense of respect. Also calling corporate on this store. Absolutely absurd!

Ma
Review №69

Terrible customer service. Asked to talk to manager she said she was the manager, she was not the manager. I know who the manager is. Cashier was very disrespectful.

La
Review №70

Many good choices and great service

Am
Review №71

Good prices.Curtious employees.

De
Review №72

Clean. Friendly. Good parking.

Ke
Review №73

Great prices, Great service

Sa
Review №74

Some good stuff and prices

Na
Review №75

Nice store, the staff is always friendly

De
Review №76

Always have what I need

Da
Review №77

Ok but long line there was only one cashier.

An
Review №78

The smell of detergents is overwhelming.The cashiers are always welcoming and polite.

ab
Review №79

Cheap n they have whtu need

Da
Review №80

Friendly and Affordable.

Di
Review №81

Convenient, good prices, however some employees look unhappy and need to be trained a little more with customer service, and friendliness​, lines are always long and its getting to be a real inconvenience lately being cash only.

An
Review №82

Competitive pricing.

Ti
Review №83

Good location.

Ke
Review №84

Nice people but a little messy

Av
Review №85

Nice things

Ci
Review №86

Great place to shop

Rh
Review №87

Very messy store. Hardly anything $1 so not sure why they call it family dollar store? No restrooms.

iz
Review №88

Thank fabbie z mes

-S
Review №89

Very nice

Sh
Review №90

Always clean!

Da
Review №91

Its ok

Me
Review №92

Its a mini Walmart

Pa
Review №93

Excellent service

Li
Review №94

Poor service. Cashiers talk to much and create a large line.....

Ri
Review №95

VERY NICE,CONVENIENT

Se
Review №96

Store was a bit messy

Je
Review №97

Good service

D
Review №98

Good prices

Ro
Review №99

Love that store

Br
Review №100

Long lines sometimes

Information
14 Photos
100 Comments
4 Rating
  • Address:31281 Riverside Dr, Lake Elsinore, CA 92530, United States
  • Site:https://familydollar.com/locations/ca/lake-elsinore/30254/
  • Phone:+1 951-253-8140
Categories
  • Clothing store
  • Dollar store
  • Discount store
  • Discount supermarket
  • School supply store
  • Tobacco shop
  • Toy store
Working hours
  • Monday:7AM–10PM
  • Tuesday:7AM–10PM
  • Wednesday:7AM–10PM
  • Thursday:7AM–10PM
  • Friday:7AM–10PM
  • Saturday:7AM–10PM
  • Sunday:7AM–10PM
Service options
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
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