Nautical Watersports is a great place to rent watercraft! We had the best experience from beginning to end. Office staff was wonderful and helpful. And Jake, well you just have to love Jake! He went out of his way to give us the best treatment possible. Our lake adventures would not have been as much fun without Jake and the entire team at Nautical Watersports.I completely recommend them and will definitely be back!
Overall we LOVE renting from Nautical. All employees are kind and courteous, they also try to get you out on the water ASAP. Weve rented from them several times now and have always been happy. Their boats are clean and newer which makes for a great day on the lake. One suggestion. Take your own video when walking the boat prior to departing the boat slip. Weve NEVER had a problem until last time, since theyve started taking their own videos. In my opinion, theyve become quite nit picky and tried to get us for damage to the prop. Thankfully we had an experienced boater with us and in the end didnt need to pay. So, be VERY thorough when doing the inspection.
Above and beyond great customer service from start to finish! Very convenient location and extremely professional employees! When I called to make a reservation the phone was answered promptly, and the details of renting the boat were explained with clarity and efficiency. Easily found the rental office located at the entrance of the boat dock. Cyd had our paperwork ready, was friendly and efficient, and had us out the door in a matter of minutes. Noah then showed us to our boat and competently went over everything we needed to know, and even told us of good fishing spot. Our boat become stuck on the beach due to river water levels dropping rapidly. I called for advice, and Ryan and Noah came right away to help. They were immensely supportive and accommodating, had positive attitudes, and made us feel better about the situation. We were an hour from the boat dock and they didn’t charge us for the assistance that was needed, claiming that it wasn’t our fault, even though this was costly and inconvenient to them! Good, honest people, with an exceptional level of professionalism! Looking forward to renting from them again!
Staff went out of their way to provide my son and I with a great afternoon of jet skiing on the lake. Only one was available initially, but they quickly finished servicing another jet ski so we each had our own. Weather was fantastic, and we had so much fun! I’ll rent from Nautical Watersports every time!! Thank you Ryan and staff!
The people at the Natical were very friendly and professional. From the person that assisted us on the phone to reserve our boat to the gentalman Ryan Marsh that helped with the boat. this is the second time we rent a boat at the Natical and we just love the place. Very convenient if you are staying at the resort. Thank you for making my husbands birthday a fun day!
This review is so long overdue!! T-Man helped my family rent a boat this last summer and he was literally AMAZING! He was so funny and had just such an amazing attitude about him! The boat was lovely and Nautical Watersports just made our vacation everything that it was. ♡♡
We rented a Ski boat for 8 people. Rina was friendly at the desk. Nate and Jake were awesome. They gave us a nice new boat. We had a couple of issues on the water and they came right out to help us and we were back on our way within a few minutes. Excellent customer service and a really fun time. Thank you for making this such a fun vacation.
We rented a pontoon for 2 days and had a blast! It was one of the first times my husband had driven a pontoon in years and Julian made things so simple. He was so helpful loading everything and answering any question we had. He was even waiting and ready to help us coming back in on both days! Such great service!!
This was an awesome experience overall! The staff was great they helped us out and made this day painless! Landon had a great birthday! Loved the pontoon boat it’s a cool way to cruise around the lake and go to different spots to enjoy the water! I will definitely be coming here again for rentals !!
We had such an easy & great experience renting our pontoon boat today. Cyd in the office was so precise about all the expectations and made it a quick and easy process to sign, pay, & head out to our boat. Once we got to the dock area Nate was amazing in helping us prepare for our day on the water, going over the damages that already existed, & how to operate the boat. We ran into one small issue where we couldn’t start the boat (which was completely our fault) & the 2 times we called him he answered right away & was so helpful. Not only was he helpful but he was SO friendly. We appreciated the friendly service we got today so much & everything exceeded our expectations!
I rent from Nautical Watersports a couple times a year. Recently rented a pontoon boat for two days with family. My experience could not have been better with Nautical Watersports. Very nice and helpful staff, the boat was clean and in perfect shape.
Great experience. Rina and Nate we helpful. Great price check in and out was fast and easy we were in and out in less that 10 min. Really friendly staff I know where we will be renting in the future. Thank you!
Had a wonderful time on the lake and the water sport staff made it all possible. Nate and Noah were fantastic and we look forward to our next adventure! Thank you!
Staff was super-friendly and knowledgeable, organized and on-time. The boat was brand new and in great shape, and we had a total blast on the water. Would highly recommend and use again.
We had a great day renting the Crownline boat from Nautical today. They were very helpful, prompt, professional, and the boat exceeded my expectations. It had a great sound system to boot.I highly recommend this company.
Nate and Noah did an awesome job getting us out on the water today in one of their rental boats. It was fast and they were very knowledgeable. Will for sure rent from here again. Thanks for the great experience!Chad, Brian and Kristi from MN.
Rina was great checking us in, very informative and friendly. Jake helped us with the equipment and the boat and was very informative and helpful with getting last minute additions out in the boat. Very thorough with going over the operations of the boat and making you feel confident in operating a boat you don’t own. Very great experience.
We rented a boat from Nautical Watersports and it was amazing! Everyone was super helpful and it was a great experience. Jake helped explain how to use the boat and made sure we were all good before heading out on the water. Would rent a boat from them again!
I had a really good experience. Rina walked me through the registration process. Ryan was very thorough and made sure I understood how to drive the boat since it was my first time. I will definitely come back!
Nautical Watersports center is the best place to rent your water fun entertainment. Every time we come to Lake Havasu City we enjoy renting from them. It’s easy, quick and they always explain everything fairly easily. Cyd helped us out a lot and made the process easy. 100% recommend!
Julian and Chris were awesome in helping us make sure we had an awesome day at the lake. We rented boat and jet ski.. both were in great condition. We recommend using them...excellent customer service. Had a great at the lake!
Jake did an amazing job getting our boat prepped & ensuring that our family had a great time. He went above & beyond to get our family everything we needed. Thanks Jake & the rest of the team for doing such a great job day in & day out. You guys are great!
We had a great time with our family on one of the 22 Crestliners. The boys loved tubing and the staff was really helpful on the dock. We would definitely rent from here again. It’s a super convenient location as well.
Thanks for an awesome time we had on the boats and the jet skis… it made my son’s birthday weekend awesome. Your staff were great and very helpful !!! We definitely will be back and rent from Nautical Watersports 😊
Excellent jetskis and the employees are absolutely awesome! This was I second year renting from them and we will be renting again. Recommend them 100%
Thanks Nautical for such a great experience! Easy online booking, friendly staff, was able to rent a tube for my kids!! Had a blast!!! Recommended to all our friends and family who will be coming tomorrow to rent a boat!! Awesome time!
After our 2 days on the lake, I completely understand the mixed reviews I read before booking our trip. On the first day, we were greeted by a very friendly, helpful and professional man named Ryan. The other morning staff on both days (didn’t catch names) were also amazing and friendly. But…on the return from our second day, the man who signed us out was unbearably condescending and rude, to both us and the staff that worked for him. It was an unfortunate way to end a pleasant 2 days on the lake. Overall, the boat, the organization and the majority of the staff were good; I would just hope that, if the company owners see this, they would invest some energy into identifying the employees who could use a little help in the customer service (and employee relations) fields.
Julian was the absolute best. He was so thorough and helpful. Nate was amazing and they both were so hot and rocked our world before we left the dock!
Renting at Nautical Watersports is easy. You book online and it’s ready once you arrive. Cydney was very helpful outlining everything that we needed since it was our first time. Also my husband was shown how to use the boat by Twy. He’s a real helpful guy and patient to any questions thrown at him. He gave us a lot of advice outside of how to use the boat so that helped. Overall satisfied with this company
We rented a Crownline today and are having a great time on the water. This boat is brand new and very fun. Barb in the front office was very nice and Ryan gave us a good run down of the boat to get us going fast.
We had a great day on the water. The boat was in great shape and Jake and Twyman set us up with everything we needed to enjoy the day. 100% will be using Nautical Watersports Center again.
Super helpful staff. In and out with the boat at record speed. The pontoon is new and in excellent condition. Having a great day on the lake!
Great experience, amazing team, especially Rina and Twyman who made it even a better experience.Well maintained boats, clear and thorough explanation about the whole process.So much fun and we will be back.
Ryan, Julian and Twyman are great dock hands. The boats are beautiful and it’s in a convenient location with a store. This is our second visit and everyone is always friendly! They answer all questions and give tips and they even fill up your floaty‘s with air. We definitely recommend this location and boat rental facility.
We rented the Crownline Gen 2 for the day and it is a very comfortable boat. Rental experience was great. We stay and rent from the Nautical at least once a year. Highly recommend !
We enjoyed our boat rental very much the boat was in great condition. Everyone was very friendly and we got great service from Cydney. We will definitely be using them again on our next trip
Julian and Jake are so awesome and helpful! We loved our experience. They are very knowledgeable and thorough. They made us feel comfortable and safe.
We had such a great time from the second we arrived to the boat dock to when we said goodbye! The boat dock men and women were super helpful and nice! Definitely will be doing this again!
We rented a 24 foot pontoon and had a wonderful day of it. The watercraft was clean, in good condition and operated perfectly. The employees did an excellent job of briefing us on its proper usage and operation while doing everything in their power to assure we had a good time.
Nate and Rina we’re both super helpful and quick with getting us our rental and on our way. No problems with the boat or the service. We will be back for more boating adventures.
The experience was superb... Customer service was amazing, friendly and efficient...Thank you Cydney and Noah for making everything smooth and quick 🙌
Twyman was the bomb.com. He was very knowledgeable, he went above and beyond to explain the functions of the boat and safety procedures. He took his time and did not rush. He answered all of my questions and concerns with great detail! The best experience and service ever! Make sure you ask for Twyman (pronounced Simon with a T) when you get ready to get your watercraft rental.
Tyman Was the best ever. Helped me load up the boat and at the end of the day helped me load everything into the car. Great service from start to finish.
Before renting from Nautical, I had never rented a boat before. I have rented tritoons from Nautical twice already. I just reserved for a third time. Sydney up front in the office and on the phone informed me about everything I needed to know about the rental process. All fees were explained up front. No surprises. When I speak with Barb I feel Im talking to a family member. The boat was in great shape, exactly as promised. The dock personnel were very friendly, and actually suggested the wake board (said it would be more fun, and it was) instead of the inner tube I rented. It cost more, but just switched it with no extra fee. My whole family had a wonderful time. The staff has made me feel at ease and appreciated every time I rent. That is something I dont get a lot as a customer recently; appreciated. I looked at other reviews that are not very good. Either fees or staff issues. I have not experienced any negatives when renting from Nautical. They are friendly, up front with all fees, and explained everything prior to taking the boat. I would recommend Nautical Water Sports to rent from to anyone.
We had a fantastic family vacation with our kids and grandkids celebrating our 40th Anniversary! Loved the Lake. Loved the houseboat. And the people managing the boat were the best. Thanks for a wonderful trip!
Hade a great time time. Will be back for sure. All employees were the best.Jake/Twyman were awesome explained everything for boat ride. Even Noah and Cydney in office were so nice made us feel comfortable.
Jake, Ryan, and Nate treated us like family. Its not often these days that young adults show such honor to the older generation, but all three were excellent examples of good personal customer service. Bravo.
My family and I rented a pontoon boat for the day, let me tell you our experience was amazing especially renting it from Nautcal watersports center. Ryan Marsh was amazing he gave us all the information needed to have a great day while using the pontoon. I definitely recommend 👌.
We rented a 26” Tritoon for the day (8 hours) but an hour into our ride the material of the roof ripped apart. We boated an hour back for them to repair it or exchange it for another boat. They did not have another boat available so we had to wait for them to repair it. This repair took 3 hours and they refused to give us credit for our lost time (4 hours at this point including the ride back). All we were offered was a 5% discount on the price of gas (which was already 65% higher than else where). They then said that if we gave them a good review we would receive another 5% discount on gas. The only positive is that they were located to other rental companies so our day was not totally ruined.B Boush we
Awesome! We had the best experience! The staff is knowledgeable and extremely friendly and accommodating. Corey was the best. Highly recommend for a great experience!
We rented the hourly jet ski for 2 hours and halfway through we had a break down, when we got back to the dock with the jet ski we were given an apology, an explanation of why it happened and a full refund. Fantastic customer service from the dock manager Corey. We appreciated the professionalism of how this situation was handled.
Twyman and Jake made our experience less stressful. Explained everything in detail and answered all our questions. We will definitely be back.
Jake and T.Y-man were phenomenal all weekend for us, going above and beyond exceeding all expectations and than some. 10/10 recommended
We had a wonderful experience with the boat rental we enjoyed our day Twyman was the most sweetest guy and so very helpful a definite personality plus the rest of the staff was absolutely great full of knowledge and made us feel safe about driving the boat we will be staying at the resort and renting a boat again Thanks a lot from the Cunningham Family👍
This is our second time we rented in Nautical Watersports. The staff are very informative and helpful. We will definitely come back again.
Ryan, Jake, and Cyndi were great! Thanks for the customer service. Great holiday times!!! Appreciate you taking care of us.
From the moment we booked the boat over a month before hand Ryan went above and beyond to send us a video of the inside of the boat we were interested in to the moment we got there when Twyman helped us get in the boat. He helped load up grandma and sized up the kids with life jackets. Twyman was such an entertaining funny all around nice guy. Cydney at the front, Nate was very helpful and Julian as well! They returned the deposit timely. Accommodated all our requests and the icing on the cake was walking up to the dock and driving away in the boat. No driving in a hot shared van to the marina. So convenient! Excellent service and prices. Highly recommended!
Great place ! Rina and Ryan took care of us ! Jet ski ran great and is easy to use. Thanks guys !
Great experience. Rental was fast and easy Twyman and cudney were the best! They explained everything with so much detail and took their time explaining. 1000% recommend!!
Rina in office is awesome she got us in and out and very informative. Twyman was so cool great experience dealing with him leaving to operate the boat and fun areas to see.
Clean, profession, good running pontoon boat. Had me check in and on water in 15 minutes. Great experience, 100% tent here again
Such an awesome crew. From the front desk team, Cyd and Noah, to the dock crew, Twyman and Ryan, getting our boat situated and checked out and back in. The boat was clean and the team was so helpful. We had an amazing day exploring the the waters.Thank you so much.The Anderson Family@Seas_Life _by_the_Sails@Ryan_Anderson_Yacht_Nroker
My hubby and I have been coming to Nautical water sports for over 20 years! We usually rent a tri toon . This year our granddaughter who is 4 joined us for the first time. She loved it! The transition from the car to the boat ran smoothly thanks to Twyman and Chris. They were so friendly and helpful! So Eager to help. We felt welcomed and I can honestly say it stood out from all the previous years. Their customer service was Exceptional. Our off loading and docking went smoothly thanks to Julian. I can honestly say this was great teamwork!
Great company to work with, paid for a full day but got the boat a little late so they threw in a tube for free! Family had a great day on the water!!!
Twyman and Jake are always on point! Great service! We will be back..Checking in at the dock..Way over due...thanks CYD and Noah for helping us out....smooth!
Very helpful people, the owner is great and the energy and positive vibes from Twyman or also know as T, is awesome. An excellent extrovert and the best customer experience
Rina was nice when checking us in. Julian was very helpful and professional explaining the use of the jet ski. Great stuff.
Julian, Cydney, Twy, management, and the whole crew are great people. They help explain everything to a first timer and get me on the water in minutes. Julian taught us how to use the JetSki and he’s a really nice guy. This is my second day in a row renting from Nautical and this will be my go-to place whenever I come to Arizona. Keep up the good work!
Great experience with Ryan And Julian, awesome customer service! Will absolutely do this again and recommend to all I know!
Had a BLAST!! I cant wait to come back! Cydney and Noah took great care of us!
Great service friendly people Julian was great in explaining the boat and ski would recommend this place will definitely use them again
Twyman and Sydney were amazing! The boats are super clean and such a blast!!!! Worth it! Customer service is top notch!!!
Amazing amazing amazing staff. Rina and Twyman were amazing. Such a great experience. A must place to go and try their Jetski.
TWYMAN is THE MAN - Im an experienced boater, and Twyman made sure we had all the safety equipment we needed. Showed me in detail how to operate the boat, clearly explained from start to finish everything I needed to know, and was even extremely helpful with us loading and unloading the boat. Hes a hell of a guy! Made me enjoy the experience even more than I thought I would, with an excellent peraonal touch. Good job man!! Happy theres a place I could leave a positive review.-Cody Montgomery
Noah and Ryan were a great help. No issues had a ton of fun
Quick service with thorough walkthroughs. Dagen was super helpful and welcoming. Definitely coming back here
Absolutely phenomenal! We brought a group of six and had great time wakeboarding and tubing. Thanks for such a great deal Cydney! You’re amazing!
Twyman, jake, cyd, and Noah were amazing. I appreciate all that they do. Will definitely rent from nautical again 💕
They were totally awesome. No problems at all. Nice new jet skiis.
Twyman was great. He had lots of charisma and helped us out a lot on our trip.
Nautical water sports was great to rent a boat from for our summer vacation! Nate was awesome to work with and helped us with everything we needed!
Great experience for the family and looking forward to coming again next year ! Big shoutout to Noah and cyd for helping us out !
If you are in lake havasu area and looking for a rental for pontoon or jet ski this is your place 10/10 recommend . Chris & Ryan helped me out, really good personalities and went out their way to help my mom grab her sandal that fell in the water.
Thank Nautical watersports and Ryan for making our Tritoon rental so easy and fun! We enjoyed being able to pull our towable, and my daughter caught her first fish during our rental. It was a great experience, and we will definitely be back again.
Thank you so much for an awesome rental experience ! Both Sydney and Julian were amazing !!! 2nd timers and will definitely rent again from you guys
Our send off host T was very friendly and educational when it came to informing us about the boat and how everything works!! Would recommend this place for boat rentals to anyone!!
Noah and Cydney have great customer service really friendly and informative. Overall great experience!
We had the best experience! Rented a boat on Saturday and boat and wave runners on Sunday . Other than me hitting something and taking prop and drive out we had great time and these people, everyone Ryan, Noah, Dez, cyd and everyone, probably got their names wrong but they are the best ! When we come to Havasu again we will be back here renting again !!
Fantastic experience. I’ll be back. Thank you Cyd and Noah.
Ahhhhh enjoyable..lots of room.beand new pontooon..oooo boy we had a grand time n will return soon. Thks
Amazing! Staff was very helpful and knowledgeable! Cydney made the check in process so easy! We had a great time!!!!
We enjoyed our tritoon and jet ski rental from Nautica Watersport. Reserving on the phone and check in process was quick and easy. Free parking on sit. Everyone was friendly and personable when helping us with our rental. Shout out to Nate, Reena, Cydney, Noah, Twyman, Daegen for all doing a great job!
The staff are very friendly and helpful and the boat was perfect for a family day on the lake.
Great rental. We rented the new 2021 crownline and it was perfect
Thank you Twimond, Julian, and Chris for your professionalism. We had a good time.
Friendly and helpful staff! Boat was new and immaculate! Our family had a great time!
Easiest and best place to rent a boat! The guys are seriously so helpful!
Awesome place to rent from! Great people and nice boats😍 Ryan and twyman are amazing!! 👏🏻👏🏻👏🏻
This place is awesome with great customer service and great boats. Definitely coming back here.
Rina and Twyman were the best.Rina- Check in today was easy and amazing as she explained me the rules of the water and the Dos and Dont. Then she handed me off to Twyman.Twyman- Boat Walk through and Explaination of The lake speed and really reminding me of how the controls on the boat work, since its been years since I last drove one. He got me comfortable and it all came back to me. A real stand up guy with a knack for Customer service.