I brought in a small chip of the paint I needed and they matched it exactly.

Knowledgeable staff. They got what you need

First time in store, needed some help and answers to questions. Waited while 3 employees had a BS conversation with customer for 5 minutes. Never asked or even cared i was in store. They must have something against women. They did the same thing to another woman left her to fend for herself she left buying nothing. So did I. Couldnt answer questions and really didnt care if they made a sale. We live in a small town and with this covid you would think they would truly appreciate ones business.

As always quick help and a spot on perfect paint match. There the best.

Called in order, went to pick an hour ago later and the person said they dont know what happened to the order and had to wait another 35 minutes for it to be done took no responsibility

The gentleman whom I worked with was friendly and very helpful and the prices are very reasonable 👍

Great customer service at the Lake Havasu Store. I appreciate being able to get the sample sizes to try it out first.

Absolutely no help at all.

I went there last Saturday to get paint for the interior of a house I had just purchased. I had hired a handyman to do the painting and I was to go purchase the paint for him to pick up later that day. I asked the gentleman working that day, think his name was DJ, if he could help tell me what I needed. I was showing him some color samples and asked him what he thought. His response was, you want me to pick out the color for you?. No, just tell me what the overall color would look like, as far as hue, etc.. I had a list of things I was told to get and all he would just say, how many do you want? I told him the size of the house, what I wanted to do and, again, all he would say is how many do you want. I chose a color and said I needed three 5 gal buckets and the painter would pick it up later. Thats when I was told I couldnt prepay, against company policy. I asked why and he said it had to do with stock prices?? There was a retired painter in the store as a customer that gave me more help than the salesperson! I finally walked out saying I would be back with my guy to get the paint. I said something like, well, hell, you never even asked for my name. I know I was a stupid old lady that didnt know what she needed, but I feel the customer service I received was way worse than my stupidity. To make a long story short, drove to Home Depot, found the color the retired painter suggested, received the help I needed, and purchased my paint. I will be painting the exterior also! No, I will never go back to Sherwin Williams!!Update: Im sorry but I forgot to amend this review. I was contacted by the Corporate Office as a result of writing this review and they were very unhappy with this encounter. They assured me this would never happen again and I am very satisfied with my further dealings with Sherwin Williams. I really appreciated their quick response and subsequent actions, thank you S.W..

The guys there are great.

Good customer service and good paint

Nice staff, fast and efficient.

Always professional & friendly associates who are very knowledgable and helpful!! Product is superb!

Fantastic Customer Service!

Friendly, professional service representatives ready, willing and able to help.

Love the service here. Great paint.

The Sherwin team in Havasu were A grade!

Same experience, one other customer in store, two employees and was told to bu s y to help. This was in regard to a question about gray colors turning bluish. Same poor service about 5 or 6 yrs ago. I will never return or deal with any painter that uses Sherman Williams. Great service at Dunn Edwards

We went in there on Christmas eve and Rich, I believe that is his name, was very helpful. He also didnt rush us. I recommend this place for your painting needs.

Knowledgeable staff quick service great pricing and very helpful choosing colors paint and other varietys of tools for the job

Great Service, in town for a paint job, there service was Great skip, justin .Just in time service.

Weve always been treated great when we shop zt S.W

They are knowledgeable and helpful. The store is clean and well managed.

Better paint and always someone to help you with any questions of concerns. They know about paint and nobody else in a paint department anywhere in this town does

Extremely upset, ordered 5 gallons of white paint, upon picking up learned the listed price $60.00 per gallon. Im more upset with myself for not asking . So long sherwin .

I get 99% of our products here, great service and great prices

The staff is very helpful and knowledgeable. Ask for Alex. He was awesome!

Great customer service! Matched my paint perfectly

Best customer service. Nice to work with professionals who know their business.

Better record keeping than all others

Alex was so patient and what a nice guy waiting and helping make up my mind!!

We were treated very well. Great service!

If you are going to buy paint... Buy it from Sherwin Williams.. Not a home improvement store.. Ive been a painter for 25 years and I can buy paint anywhere BUT I choose to buy it at Sherwin-Williams. Choose the professionals choice

Best paint, Best people, It is that simple.

Good paint, be sure to find a coupon deal.

I am always treated very well at the Sherwin-Williams store in Lake Havasu. Staff at the store go out of their way to make sure my needs are met no matter how small.

The associates are always nice and very helpful

Competitive prices, nice employees

Love their paint...and helpful employees

Service was outstanding.

No help for job I was doing

Excellent products and knowledgeable people.

Great service convenient hours

Great service.Nice employees...

Great people great store

Great service

Helpful, curious and proffessional

Get you walls done

They rock with service

Very knowledgeable

More sales

Good

Watch for the sales