Best customer service Ive experienced in a LONG time! I went in to purchase 3 pairs of pants and they were marked $29.99 but rang up for $34.99. The associate, Adriana, didnt hesitate to do the right thing and change the price to what they were marked.I was also there to pick up an order I had placed online. Even though I hadnt received the email confirmation that my order was ready, I thought maybe I could get lucky and itd be ready. Carol went above and beyond and went to pick my order. It was ready in only a few minutes! Its obvious these associates are being trained well to provide excellent customer first service.
Kinda disappointed, they had everything else under the sun except some decent flashlights. Slim pickens is what I found.. who would think that about Academy Sports & Outdoors..??
I shopped this store and the people were so nice helping me purchase a kayak. The service people were so helpful and made the checkout so easy. I recommend this store to anyone that needs help with an awkward purchase, such as a kayak. They made it so easy checking out.
Stopped her to gather some beach camping supplies since its near the coast and carries more ocean gear than other inland stores. The staff is helpful and pleasant, and we got everything we needed (crab nets and boiling kettle) and more. Highly recommended.
I was there to get new arrows for my recurve. Academy has decent selection of arrows but I couldnt get the ones with feather. The readily available arrows are in plastic.
Excellent service! I got my fishing license very quickly. Fastest time yet.
I love shopping at Academy they have just about everything
A good all around sport, fishing and clothing storeIt was a good place to buy ammunition and fire arms but their stock of both has greatly diminished.
Love the shoes. VERy inexpensive
It was hard to find someone to give me help however I was able to find what I needed
This is a great store for selection of sporting goods. But to me their prices just arent competitive. I can almost always find what they have for 10-20% less elsewhere or online.
Love this store. Really had most of what you need for outdoor activities.
They had the ammo I needed at a reasonable price. Not much selection though.
Nice store, always friendly staff and stocked well with everything.
Great variety of stuff, but nothing in my size 4x. Ammo running very thin.
This is a nice Academy. The store was clean and well organized. They seemed short of customer service staff on the floor.
Everyone was very helpful an polite go astros
Kinda pricey but overall good place to shop for fishing gear.
Its a fun place it has many outdoor equipment and fun outdoor machetes for you and your family and sometimes for just yourself if you dont have a family if you like to catch fishes or if you like to hunt animals and you need the equipment to attack them with much accuracy and vengeance then this place will want to be shopping. My only complaint is sometimes I hunt down the crayfish and I used trap to capture them and I seen no traps for crawfish or any other types of crayfish traps or crayfish trapping devices this disappointed me as I know any true place supplying hunting Fishing needs should always have a crayfish catching trap as part of their basic necessities that they offer
I had a question about 2 items. Asked a man, James, about products. He took both items to the front, got all the info I needed & I mentioned I would put 1 of the items back. James said he would do that, no problem. He was really nice & went out of his way to help. When I checked out at the register, John wasfriendly & we talked about the products &He told me if I any problems, to keep the receipt. I was asked on the way out if everything went ok & I had everything I needed. Thanks James & John for such great service!
Nice selection, reasonable prices, and very accommodating staff.
Have all that you need for the outdoors. Decent selection. Although you can only buy 2 packs of ammo at a time. Store policy.
I went to Academy looking for a inexpensive mans tshirt that would be longer on me than a womens as tall and wanted to wear it with my workout capris and have my bottom covered for modesty. I found one there and got it to try. Hopefully itll be what Im looking for!!
Always a great stop for my hunting and fishing needs.
Dude people helping on the floor. No one seemed untested in trying to mask things easier to find.
Academy has quality products, clothes. Shoes and everything you need for outdoor fun to serious hunting and camping supplies. Their prices a name brand shoes are always on sale..
Helpful in finding what I needed. Unfortunately out of stock.
Store was clean and well stocked but we went to buy a couple of fold up lawn / Beach chairs and waited18 minutes in the line to check out. They werent that busy but they only had one cashier working and they were tied up working with an elderly lady trying to return an item without a receipt. The store manager stood there mostly staring off in space. It is maddening to stand there waiting to pay and the store employees seemingly dont give a rip. The one cashier was working at the cash register directly under a big sing the read -- Customer Service---. The chairs are great, I should have unpacked and used them while i waited!!!.
Knowledge and nice people in the gun section but all the employees are pleasant
Had most things you needed but lucky not giving two star with the way the line was backed up it’s ridiculous
Great service . Here for my job and had to come check it out .
Excellent customer service and store is always well stocked!!
Nice place to shop. Lots of bargains and sizes.
The staff was helpful and very friendly
Great place for everything👍
No .25 caliber pellets. Great help on the scopes though.
Set the alarm off twice went back to the cashier and she still didnt remove all the electronic tags dont carry very many sizes of FDR clothing
We were helped with a return. The 2 people that helped us took care of the situation. They were very courteous also
I love love love doing curbside pickup here. I order online and pick up a few hours later.
Live everythings Ng about Academy except they almost never have enough cashiers.
Overall experience was good. I was able to get pepper spray, personal alarm and the ammo Id been looking for. We all know how hard it is to find ammo nowadays.
Everyone is mean not helpful at all they would ignore me if I would need something not coming here again
Great store.
Best place for sporting goods in all of brazoria county
New hunting and fishing license
Great place for outdoor stuff
Nothing crazy to add...long line went super fast. 😁
Love it good place to get sports stuff
Theyve made it really easy for a guy to get lost in this store. Personally, I could spend all day in here. Super friendly and helpful folks here.
Love the customer service from the arrival to the end. Definitely, what we look for to say we will return again. Awesome!!
Im Astros Ready
Just left Academy. Sales associates were helpful.This store has signs posted to wear a mask upon entering and to wash your hands for 20 seconds in the restroom, but the COVID prevention standards are not upheld. Masks with a large majority of shoppers were not enforced, even when the customer was at the register... starts deducted.
This location has USUALLY been decently okay my only issue is that I can never find a good pair of shoes if you like Nikes this is the place for you anything else is few and far between unless you want last years selections ; whoever does inventory here is 65 plus at least cause there always lagging behind the time and trend and the prices are NOT the best it is high in this local market due to lack of competition otherwise the prices would be decent ; black Friday even was laughable at this location.
A variety of melee items you didnt know you needed. Stay low on ammo :(
This is a great Academy with helpful staff.
Its academy what do you expect
Good place to find a lot of stuff
Good store, great people, horrible company politics.
Well stocked, clean and great customer service
Not happy with Academy but because of the stupidity of how to pay for an order I ordered from somewhere else and got more for my money.
Nice variety of sports wear and gear.
Was easy to get in and out. Since gift cards are the thing; they were easy to get.
Great store all around
Very friendly workers and well just a great store!!!👍👍👍
They have just about everything you need except ammo. They dont have many pistols like they used to have. This is a super hood all around sports store. I visit everytime I go into LJ. Stop by and give them a look. I bet you buy something.
They never seem to have what I need, even basic stuff like airgun pellets and shoestrings.
The best place to find all your sporting needs
Need more help in theShoes
Hadnt been in there in a while. Bought my wranglers on sale and left. Very safe and everyone was wearing masks.
The store was a disappointment. They no longer carry old smoky bbq pits or replacement parts . The employees acted like they never heard of them .
Awesome place to shop, found exactly what I needed, plenty of registers open, line moved quickly.
I was only shopping for a childrens bicycle for Christmas, fair price solid bike
Service is great
I always enjoy visiting Acedemy. Since they remodeled and updated the checkout area, it is so much smoother making it out the door. Its kind of the only sporting goods store in town, so options are limited in the respect, but luckily it has just about everything.
Is the best store to get Christmas chopping you find everything you need
Awesome outdoor and training equipment!At checkout, they did go through basically the full process of signing me up for a credit card before telling me it was a credit line, though. And then the girl had an attitude after. Glad I caught itUpdate: The girl did end up signing me up for the card. Wow.
Good place to get baseball pants
Great store really good service an care for the patreons.
Great staff, store is always kept up, can get in and out quickly
Great selection of shoes but no bb guns
Great place.
Always just ok...Prices were labeled all wrong. (Swimming section)But not really that big if deal.People are nice.
Cashiers were exceptional and went over board to help us. 🤩
Great but there was a lot of people for Christmas but overall it was great
Great parking nice staff.
I bought some shoes online for my kids. Both pair insoles came right out and one of the pair was the wrong size! Trying to buy online to avoid going to out store ..and still had to go to the store🙄. I was very pleased with the employees at this store, very understanding and willing to help. The cashier even let me know that the shoes in store were a little cheaper and offered to give me the difference back on my card which was $15 between the two pair of shoes.
Clean and well stocked with great variety.
Nice store.....
Bought some great shirts there
Generally clean, well maintained. Less choices than other Academy stores Ive visited. Low on knowledgable staff to help with fish finders.
I needed to exchange a holster for my firearm, and wanted to do so properly (without police intervention). Megan, whom Id met before during a previous sale, escorted me back to her department, and was VERY courteous and polite, while at the same time very well versed in the kind of holster I wanted. She provided me with several options and we found one that was a perfect fit. Once the selection was made, she escorted me all the way to the storefront, where she provided me with my firearm, my purchase, and bid me a good evening. Hard to ask for much more. I look forward to seeing Megan for my next accessories purchase, and hope that she is well-rewarded for her excellent customer service skills.
Got my 1st pair of water shoes here.
Too crowded, prices are too high, staff is rude and uncaring.
This was a really easy place to find the people were friendly
Crowded. Long line to check out. Left without purchase. But it was xmas time.
If you cant find what your looking for your not looking