Bought a set of metal sawhorses that had to be assembled. Laid out the 150+ parts and found short 7 small nuts. Couldnt find any that fit in my home supply. Was told I have to bring all parts and box back to store for exchange. Said i only needed the 7 nuts out of another box then that could represent my exchange. No Can Do. I must take a whole other box, take it home, spend another 45 minutes separating the hardware again and hope its all there. If not, then I guess repeat process. Just got my refund and wont take my business there again unless desperate.
Delicious and reasonable prices. Great service also. Didnt have any problem or questions with my service dog 🐕
Place with cheap tools. We went here for zip ties after just being hit by another car and needed to strap the bumper back up until insurance can repair. Always clean in here and staff always willing to help if you need it.
Great place perfect for all handyman needs I love the warranties if anything I buy breaks ever.. I get a new one free... And the customer service is class A all friendly and helpful with full knowledge of everything
Took a small compressor back (unopened) to exchange for a larger (2x) compressor and was charged a 40 dollar restock fee for the small one.Did not exchange, I took the hit and went to home Depot and when I told them what happened they applied a 15% coupon - saved me 60 bucks.Last tool I will ever purchase from Harbor Freight. That is some way to show your appreciation for years of money spent on tools - but thank you for making things clear.
They didnt have what I needed but the store is spotless and well organized.
Ah Harbor Freight. My husband loves this store. Its a great option for folks not wanting to make the trip to Home Depot. It is also a good place to save money. The clerks are helpful when asked or at checkout. They will not come find you to see if you need help but Im good with that. There are always neat surprise finds in this store like cool toys etc. You will not find wood or other similar materials in Harbor Freight. No gardening items either. It is a tool store. Youll find good basic tools here and even some things like different kinds of Saws and tool chests/carts at great prices. I got a really good quality step stool here for 20 bucks. They have great coupons and deals to save even more. Download their coupon app to save a few extra bucks.
Gotta say I love the HF in Lake Wales, FL. The place is well organized, clean well lit and the workers from the manager on down are very knowledgeable and likeable. I love this HF. It is my Go To store and home away from home!! Good job guys and gals!!!
Helpful employees. Clean store. Great customer service. Great inventory need I say more
Employees are very helpful and friendly. They dont have all the things that you need!
Harbor Frieght has tools that will get minor jobs done for a very reasonable price especially if you use the 20% off coupon.
Awesome store. Doesnt have everything I need but most items
Harbor Freight does have good items to buy.But... they seem to have a supply issue on many things. Items that people need are not in stock. You cannot prepay for an item that is on its way thursday . You cannot pre order anything and floor models cannot be sold.Its not a huge issue... but everything I go to the Auberndale FL store. I hear it from at least three customers asking for something that is on sale... but out of stock?
You already know the tools you get from harbor freight so I wont comment on that but the customer service there isnt very great. Plus if its an item in the monthly sale forget it! They only stock a few.
What can I say to you, tremendous customer services, from the cashier, the staff on the floor felt like a VIP customer, they found me everything I needed, more additionally they gave me options not for selling but for what I am asking for. Not like other stores They try to keep pushing you more products that you are not looking for.
Staff guessing at what tools can be used for tasks. Not knowledgeable in trades that use the tools and equipment they sell. Prices and tool quality are not ban at all though.
Not very helpful at all called corporate office and they were even worseReally good at giving you the runaround and false information
I was told that they would not serve me because I did not wear a mask. Nothing was said what I walked in the door walked all the way to the back of the store picked up what I wanted came back the little boy managers walked away and left the barely of age female to tell me she was not going to serve me. I dont have a problem wearing masks if explained before I walk in the store. They will never get my business again. I received the product I needed the next day from Amazon better quality same price.
Not enough helpers to asist customers..
Kind of expensive on stuff these days supposed to be where you go and buy cheap stuff but now the cheap stuff is more than the high stuff it is what it is how you going to sell a tool without a battery but Walmarts got the same tool with the battery for a whole price
Harbor freight got a Lot ofBetter deals on tools in where in L.W.FL. I like harbor freight.
Great staff, Great Service, Great Store, you can Basically Find anything here at a good price, from screwdrivers to welding machines its all here,
I went to exchange a 3/8 drill that I bought the day before yesterday from them, for another of 1/2 and the manager refuse to do the change because even in front of the cashier that testified my true purchase.The problem was that I lost my purchase invoice and ask the manager to look in their record my card payment to verify my purchase and he refused.I was so mad for his attitude, that I left the 3/8 in from desk of the cashier and left the store.So now they have a 3/8 surplus drill in their records and lost a frequent customer. Good Job Mr Manager, congratulations
Friendly crew,good store
Get your tool fix on here. Great deals can be had. Be sure and web search the monthly coupons to get best price. Be aware that not all things are heavy duty top quality.
Good price, great place to get your tools and nice store. Very clean.
Clean store good .great prices
Always love this place for selection and prices! I could spend hours here, I actually usually do spend at least an hour here.. Fun house for diyers!
Had their doors locked before 745pm just needed to grab some saw horses.........why... thought u closed at 8pm
Good store for tools and other things .
Wanted buy the last jig saw that was on closeout but he said I couldnt. If it was a closeout, w?hy not
Check them out for Memorial Day sales🛠🔦
Great items at a great price
Good service and good stuffs
Had a lot of yard work to do and needed a heavy duty garden cart, called ahead spoke with Joe. Joe Said we have two in stock asked him to hold one I would be right up. Arrived to learn the only one they had was the display model which they would not sell to me. I was told they had some at the Bartow, Sebring or Avon Park store and would be glad to call them and have them hold one for me. LIKE I BELIEVE THAT!!!!Thank goodness Tractor Supply was right next door had a better lawn cart already assembled!!! Thank you Tractor Supply!!!
Always have what I need and the employees are always very friendly.
Brand new store with friendly staff, clean and well lit aisles. Its not top quality but the freebies are nice and the tools will get the job done at least once.We needed a masonry drill bit & found a set for $3 that accomplished the task plus the other bits accomplished a second task so we got twice the value we expected.This location is pet friendly and easily accessible from the main road. Lots of restaurants, laundromat, & other shops nearby.
Drop the hubby off here so I can shop in peace 🤭
Really like the HFs!! Lots of cool stuff. I always forget what I come in for but ALWAYS leave with something. 😁
Hector great employee but need more training about the coupons because I pay to much for batteries there in promotions and he never put the discount for the coupon and I let him know.
Good place to get cheap tools. Stock is thin sometimes but the store is always tidy.
Found what I was looking for and staff is very pleasant and helpful. prices are reasonable and the items available are substantial. found things I didnt even know I was looking for!
Heaven
Well stocked store, very helpful, friendly, and courteous personnel. Was looking for a particular product, but found another instead, for a successful purchase.
Went to buy a sander and found one in the location for 8.99 them was told that it was in the wrong spot so went back and got a different one and it was marked for 13.99. The manger again said oh its in the wrong spot. Was talked down by the cashier named Amber and cussed by the manager Angie. Called corporate and they hung up on me because they dont want to hear it.
Staff is always helpful. And they pretty much always have the right tool for the job. Of course, you get what you pay for. Some of the items arent top quality.
Good staff friendly and knowledgeable good stuff for the most part. Tools lifetime guarantee
No blasting media in stock
Always great
Pretty cool they have a little of everything & good prices
Needed a vise. They had 4 sizes. I got the perfect vise for my needs. I also used the 20% off coupon and saved a few bucks.
Always a pleasure love the guys and girls here
Excellent service great team of employees here. Knowledgeable also
Service was excellent good prices good customer service.
Best place to refill propane
They always have everything I need
Clean and friedly atmosphere. Easily found the tools we were looking for. Easy on the budget. Will return.
I was trying to price something for my daughter. They were very helpful
Always great
Been wanting new Husky mechanics gloves for ages. Finally got to the new store on SR 60 before bloodwork. Also got a $6.99 tape measure FREE with the coupons in my monthly mail book.Now Ive got new bicycle riding gloves.
Great store for the dir person lots of tools for every job
Friendly staff. Good bargains.
Love Harbor Freight people are great with helping you find things they have everything Ive needed and theres never any lines
Some of their stuff is junk, breaks easy....
Great place to buy tools that you use not very often.
Great customer service
Its Harbor Freight, what can do say. Staff was very helpful and friendly!
Love this place. Inexpensive tools and hardware and lots of it lol
Whats not to like, the staff is good and very helpful.
They have all tou need for a great prices
Big Open Spaces store with a lot more stock than other Harbor Freights in the area. Helpful Associates in many of the aisles and friendly cashiers to check you out
Need more employees working, 2 at a time is not enough.
Great price to do the job
They just opened in lake Wales very nice store so much more room than our Lakeland store
Great price very helpful friendly staff
Service was outstanding price was just right too
Best harbor freight weve been to, staff were all extremely friendly and helpful
The people that work in Harbor Freight or excellent the manager in Lake Wales will help you in any way possible
Good buys
I love this store. Good value
Good place to get tools and work supplies for little money.
Great
This is a great place for an assortment of tools and accessories at attractive prices.
Very clean, well stocked and organized store. Staff was very helpful.
We renewed our membership during the last visit. During this visits check out our phone number didnt reflect the renewal. Cashier Dani stated sometimes it takes a week to process. Was not willing to give us credit for purchase or have manager process.
Staff was very very helpful help me find the items that I really need and good prices
Nice
Well stocked and clean, plenty of people to help you find what you need.
Always the best value on tool. Great Solar products.
Its an awesome place to shop.
Sales ppl are gr8. Experience overall was wonderful.
The prices are great, the employees are friendly and willing to help you. Feels like your little neighborhood store
I like this place. Found what I was looking for in a second, hassle free.
Bought needle nose pliers. They are great.
They provide a wide range of items. Can usually find what I want at a good price
Cheap prices and helpful staff
Excellent Tool store with a variety of stuff.
Good selection good prices