So nice to have this great storage place close when we needed it.
We’ve had a unit here for 3 years now. Michele and Terri keep a clean and looked after facility. They are both very helpful when we’ve needed anything. 10/10 recommend!
Extremely friendly and professional staff. Units are clean. Location is well maintained. Pricey. But when you need storage its what you deal with.
We have enjoyed our time here. Great location and clean units. The manager has been awesome to work with as well. Thank you
While moving is a hard and tedious task, Michelle and Terri with Storage King USA/Penske Truck Rental went above and beyond to make sure we were taken care of. Our movers didnt show up so we had to extend our rental. They stayed on the phone working with us to assure that we could secure our truck for not just one, but 2 extra days. The truck was immaculate, comfortable and we got a great deal. I highly recommend these ladies to help with all of your moving and storage needs. Ill be coming back in the future. Thanks to you all at Storage King on Hwy 98N in Lakeland!Kelley Mink
Love this place! This is my second time renting a unit from them. Great prices, super nice and helpful staff. I know my things are safe and secure. I love having easy access to my stuff.
Laura was AWESOME with GREAT customer service and attractive prices! Highly recommended!!!
Warning! Do not use Storage King! First off, the location in Lakeland is on the outskirts of town as far as you can get - on the edge of the Green Swamp. Second, theyre going to use the standard bait and switch on you. They will promise you one price and then theyll raise it as soon as you get your stuff moved in. Theyll tell you that thats what the market demands, but theyll offer no proof! Basically, theyll just raise your rates whenever they want more profit! This company is unethical and immoral. Avoid them at all cost and use their competitors! You have been warned.
Id been here since 2006 when this storage was called socrum self storage. Everything was kept intact after 15 yrs. Thestaff/ customer service in person or and by phone has always been very professional and always caring for the costumer needs. . I strongly recommend it.
I stopped in on a Friday afternoon and was moving my items in Saturday morning. After speaking with and securing a moving truck right there I went home to register for a storage unit online (as she explained it would be cheaper for me to do it online), my phone rang immediately and if was the women I was just dealing with. She informed me I reserved the wrong type of unit than what I had said I wanted. I was so great full she was making sure I got what I really needed. She walked me through everything the next morning and made sure everything was the way I needed it. I would recommend Storage King to everyone. Friendly staff, clean, secure, very easy access to all the units.
Have had a storage unit here for over 3 years. They changed ownership about a year ago and it was pretty seamless. Always clean facility, NEVER have had any pest issues. They give you a grace period if your late on your bill and will always answer questions or address concerns you have promptly. Very sweet office staff who genuinely do care about their customers! Only thing that I can say negative is the gate hours, I wish they were open later, or 24/7 but, I was aware of the hours before renting my unit. And although it can be inconvenient for me at times, I still wouldnt rent a unit anywhere else!
Love this place and the staff. Recommend this storage place to everyone.
Virginia was very helpful in setting up a storage location for a new camper trailer. It is a great space and the price is much lower than their competitors. Highly recommend this facility.
If I had a business I would steal her from storage king and have her work for me, shes just super
The ladies that take care of the facility are awesome! They keep the storage space clean, and they can help you find other moving services to move into your house!
Staff is friendly & helpful. Safe & secure.
Everyone is very helpful . I had problems opening my unit and they were there to help with a smile. The really like how they are available to help in any way needed.
I have three storage here and the customer service is excellent, the sotorage are very clean. The only detail is that the button system to enter is a little low and when one enters with a truck or tall vehicle it becomes difficult to dial the key to enter. Of the rest it is excellent
The best storage place and the best people work there and they work with you with everything
We had our storage unit for 15 months and it was nice. The ladies were always so sweet and professional to talk to. And they were very accommodating with us since my husband is military, which you don’t always get that so I was that much more appreciative!
We kept a unit here for about two years. These women are so nice and courteous. They assisted us at every turn and treated us like family. So nice having competent and friendly staff, they made every interaction a pleasure.
Easy online process combined with friendly and courteous customer service. Thanks!
I have found the cleanest storage units and grounds, to protect my personal and cherished items at Lakeland Storage King facilities, the friendly and helpful customer service of the employees there, just makes it a bonus! The best experience that I have had with a company in a while..you walk away with a smile!
A good place with friendly employees who work hard at customer service. I feel like family when Im there.
Easy online setup. Emails back and forth were very quick. Willing to help in every way.
Very nice women very helpful place is clean and well maintained
Michelle was very pleasant and very knowledgeable.She took care of meright away and explain everything very clearly. She is an asset to your company.
Terry and Michelle were always kind and professional. Highly recommend this facility!!
Socrum self storage was better, but they were bought by Storage King. This was bad for business. The people that work there are great, but have very little control now that they were bought out. They notified us that our unit was being pressure washed and that we needed to come cover stuff up so it didnt get wet two days before. We were 4 hours away and couldnt make it back. They told the office folks they couldnt do anything about it. However, they ended up calling us back and saying they skipped it. We appreciate that, but we got to be stressed for a few days worried about our items. There is no corporate number you can call. It just routes you to a location. They also raised the rates and now charge for mandatory insurance. In the end it was good for us because we emptied our storage unit for good and moved out. Sorry office staff, but corporate is horrible.
Absolutely fantastic customer service. The two women in the office are fantastic. The process was very quick and simple. They are less expensive than just about anywhere in town
This place sold my unit after being told in would be in today to pay for it I was off work for covid lost my job and start a new job recently I ask if I could set up payment arrangements and they told me no had to be paid in full then today they said I should have made payment arrangements well in was told i wasnt aloud now I want to talk to the owner and they wont put me on with them they said they emailed me never got an email from them so I would not put your stuff in this place
Fast service, friendly manager Charlie was great to work with and got us all setup with a great unit and price.
Quick response and clean facility. Reasonable prices and great customer service.
Profession; and easy
I dont know about king, but definitely can store things here.
Came in look for a unit. The girl very friendly, Gave me some options 10 min later I walked out renting a unit Hassle free . Would recommend to my friends and family .
The people there are nice. The place is clean. The rent is low.
Great place and great staff! Had a unit for two years climate controlled and when I moved there were no insects inside any of the boxes, furniture, or belongings. Highly recommend and will use again if needed, and will refer. Very clean facility/property too.
Safe, Secure Outside Storage with Excellent prices, Excellent Ladies in office to help your transactions & service. Glad I finally got a spot, it’s convenient location.
Great service great pricing great location and always great customer service!
Good place if you need storage, all different sizes.
Very friendly staff and professional. I would recommend to anyone!!
Great place clean staff great
My wife and I moved here from California seven years ago and one of the first services we contacted was Socrum Self Storage. We have found the staff helpful and courteous with use on every visit. We use the climate controlled rooms and every item we store for Holidays, special events and even to find room in our home, is in pristine condition when we finally bring it home. We are vey please with our experience and they have a customer for a life with us.
Never been there
New Owners . So far so good!
I have a unit for over a year. Great price (the cheaper in the area) Great Customer Services.Clean units.Im glad Im doing business with them. :)
Ok 👌
Cheapest in Lakeland and its really well maintained.
I must say, I was 100% happy with the way Carol helped me and the way she carried herself while explaining everything to me. Thank you so much!!t
Thought was paying for security. Place recently robbed. I got lucky. Many didnt. Cameras werent set for alarms although I was informed that is going to changed. Im praying soon, as I still have 1 unit left to clean out.
Nice and clean staff is very friendly
Best price North of I-4 if not even farther south. Tell them I sent ya!😎
Easy access. Fair prices
Nice clean storage units that are easily accessible by large moving trucks
Awesome storage facility very secure, clean and friendly helpful people.
Fair price and awesome customer service. Wish it had 24 hour access.
Very nice people, I have never had a problem with anything .
Easy access to self storage and cameras.
New paint new management
Fair price and great people.
Excellent customer service
Just a few short months they raised storage rent by 20 bucks
Excellent customer service
Great place freindly!
Friendly staff and clean facility.
Do not rent here. Lock (and 20 others) were cut and I was robbed. Happened 2-19-15 check Polk Co Sheriff if you dont believe me.Security is non-existant
Great
Can get locked in
Close and secure
Very clean and spacious
Theft