Where do I begin? I paid my initial $150.00 examination fee and came home with my trial contacts. The minute I went home and tried them they were so off focus! I called back immediately to set up another appt. to try another pair the following week. I came and I got another pair of contacts and had to pay another $50.00 office visit!!! What the He!!? They said I didnt get the package deal so I had to pay for the office visit. NOT 1 time was I offered the package deal. When they told me to would be around $400.00+- ! I declined and went home with my 2nd pair of contacts that were out of focus as well! See this is where they get your money...again! So, I returned and asked to pick up yet another pair, ok, so that was another $50 office visit!! My last pair I got were finally somewhat right, I can see far and near but not read without reading glasses! So I asked if he had contacts that wont make my eyes so dry after 2 hours, and he said yes but these are a newer type of contacts that I had and he gave me Refresh to use! There are contacts that you can do all 3 but those arent available! Say what? I said ok. Ill use reading glasses then and left with my prescription and paid another $50!!! Moral of story. Dont go here because their policy SUCKS big time!! Go to Walmart or Target. If your contacts arent right...they dont charge you for office visits everytime you have to get your trial pairs replaced!!!I WILL NOT EVER recommend them now or in the future to all my friends and family!!! I didnt go to the box stores ( maybe I shouldve) because I thought(big mistake) I wouldnt have to repeatedly pay for office visits for contact lenses!!!
Lancaster Contact Lens has assisted so many with the gift of sight. Dr. Nick Siviglia is a pioneer in the field of keratoconus creating a lens that offers new hope for those of us whose vision has deteriorated past conventional treatment. Dr. Siviglia treats all of his patients with respect while educating them through what can be a challenging process. The first time I was fitted with his well crafted lenses I cried... because there is no greater gift than to see what you had been missing. If anyone can be called a genius in his scope of practice Dr. Nick Siviglia can surely claim that title. His office staff is friendly and also well trained to address any patients needs.
Love this office! The staff and Dr. Nick are the best. They work very efficiently and answer all questions you have. I highly recommend this practice.
This place is a rip-off i went there for service pay 2000 so lenses that did not work and they want to charge me 2000 more to get me another pair
Nick and Jody have been amazing!! They are both so patience and gentle while working with my daughter Emily. Today they spent hours helping me find the best way to work around her anxiety and I am so thankful for getting the best moment with my little girl. She let me put her eye in within minutes of being home and let me take it out when it flipped and put it right back in and then came the words when she took a photo of herself that brought happy tears to my eyes. Mommy I look like I have two eyes like everyone else. She even had tears from the happiness. Thank you guys and your staff for always loving Emily from the first time I carried her into your office at two months old til now at 8. I am beyond greatful.
After more than 35 years with this practice, I could not be more pleased. The knowledge and expertise of the entire staff is amazing, and having a rather serious eye condition, I am so reassured by the professionalism and the caring attitude that everyone possesses. If you have a serious eye condition, I would highly recommend that you avail yourself of the talents of this practice.
I have been going to the Lancaster Contact Lens Lab for many, many years. Nick and his staff always have - and continue to - provide me with excellent technical and customer service. If it were not for him, I doubt Id be successfully wearing contact lenses today. I cant speak highly enough of them!
Dr. Siviglia has taken care of my eyes for about 13 years due to assorted eye issues that other professionals in the field just couldnt manage. Hes kept me seeing & his care has prevented the need for an additional surgery. On several occasions Ive told him (jokingly) that he can never retire.....I dont know what Id do without him! That being said, everyone in the office is so helpful, pleasant & professional. Im unbelievably fortunate to be in their care.
Ive been a patient of Lancaster Contact Lens for about 15 years and cant praise the staff enough. Theyre professional, friendly and caring. Dr. Siviglia is tops in his field and is a warm, compassionate individual. Hes helped improve the health of my eyes tremendously. Thank you!
I have been a patient of Lancaster Contact Lens for 30+ years and have been treated very professionally by the entire staff. Dr Siviglia explains the condition of your eyes very clearly and has provided great service. I am moving from the area but plan to return to Lancaster Contact Lens for eye care.
How can you improve perfection? Truly a miracle worker. Just rememberto follow Nick Siviglia instructions. I can see clearly now
They provide consistently outstanding service..a very responsive and professional operation.
The care and precision contact lenses I receive from Lancaster Contact Lens is spectacular (no kidding). The lenses provide vision for me, in spite of my eye disease. I highly recommend Dr. Siviglia and his fine staff to everyone with vision issues. Sally Ownes
NICK AND THE STAFF ARE THE BEST, IT WOULD BE A DAILY STRUGGLE LIVING WITH MY KERATOCONUS DISEASE IF NOT FOR THESE PEOPLE! I THANK THEM FROM THE BOTTOM OF MY HEART FOR HELPING ME LIVE A NORMAL DAILY LIFE. BOBBY ECKHART JR.
Best place to go for contacts. I travel from Philadelphia for their service.
Nick is the best! Great people!