If you need an associate here GOOD LUCK! They’re hard to come by! I was able to find everything I needed though, so I’ll still give that five star rating. Clean and well stocked areas! Unless it’s the Halloween items although I’d assume it’s merely because it’s close to that time. Good store!
What a wonderful surprise that coupon 15 dollars off 30 dollars. Glad to go back and shop at target
Its fast and easy, well organized....a great experience every time!
Attention to detail when it comes to how a customer is treated. Top notch staff and adaptability.
So I came into Target and I observed Annabelle use extreme professionalism with her guest however Savannah gave me the Greatest experience Ive EVER had at a target she should be commended her smile reaches her eyes and her demeanor is spectacular go see her at their new location starting in sept by wal-mart on west Saginaw.
Great store! Electronics department person was very helpful, as was the checkout person.
Fast service! Very fast filling and very fast picking up orders! I appreciate your ability to get the numbers visually vs having to scan my phone. Im sure this was a result of getting feedback from your associates and customers. Keep moving forward, but I feel Target has set the bar high.
Almost always have what I need and can order things and have them ready in 2hrs for pick up. Love target and the services I highly recommend
I am very happy with all of my shopping experiences at Target. The store is clean, staff friendly and helpful, displays are attractive, and I love the products offered. I am mainly reviewing today because due to the pandemic and also due to recent illness, I have used curbside pickup at a few stores and Target’s curbside pickup is fantastic, the best of all. It is very quick and contactless, has nice designated parking spots, and the app has buttons to click when you are on your way and when you are there along with car description. Staff brings items out quickly and in nice bags.
Love this place! Never fails to have what I need and always has the albums and anime figures I need/want !!
I was followed by some random man in the store in the middle of my shopping trip last winter. A male staff member came up to me and told me about the random guy following me and walked me back to my car safely... So bad experience at Target, but that staff member was great
The order process and pick up was easy and efficient.
Love this Target store, the employees are amazing and the store always looks nice! Thank you for always being amazing!
I enjoyed my shopping experience at Target, I bought a best selling book for thirty percent less than the big book store, and a blood pressure monitor, the store is always clean and well organized, as well as the staff is very friendly and helpful, looking forward to returning soon. ☺
Target had exactly what I wanted at a lower price than Ive seen anywhere. The man that met me at the door directed me where to go - he actually came over and got my purchase - was very nice - friendly and was smiling - you should give that guy a raise. :-)
I had the best customer service on Tuesday November 10th. I was shopping in the electronics department between 12:30, and one. Two associates worked so hard to find an item I was looking for. They were so courteous, kind, and efficient. I had a great experience. I appreciate their effort, and diligence.
Very timely - same-day pick-up; had all items I wanted; had items I cant get anywhere else (e.g., peppermint bark ice cream: 2 different brands); and was promptly greeted when I came in and someone got my items promptly for me. The only thing better would be to have someone bring my items out to my vehicle so I dont have to come inside, and also for a customer to be able to remotely check in from their phone when close to parking lot to minimize wait time.
So worried about covid and mask wearing when drinking a pop, that they forget as employees to wash there own hands after going to the bathroom and one million people can touch the self checkout before they sanitize. Target is a joke!
The Okemos target never lets me down. I love shopping this location.
Nice store. Could use a better grocery section. Nice staff, good parking.
Very great employees, always nice and helpful!
I love Target and the employees here are very friendly. I’ve shop here often for many years. However with that being said I’m disappointed you guys don’t enforce the “mandatory mask rule” Yes you have signs stating that you have to wear a mask but the employees there don’t actually enforce it and allow people into the store. I even witnessed a employee check out someone without a mask. The last two times I was there I counted a total of 8 people without mask. For now on only going to be able to do curbside. Sad because I’m high risk and not every thing I need is approved for curbside.
Super dissapointed in Target right now. I bought a dress at the Jackson Target. Did not realize they put an XS on an XL hanger until I got home. Went to Lansing Target the same day since its closer to me, to return/exchange the dress. Employee told me I cannot exchange or return an item bought the same day I bought it from another store. Like what? How does that make sense? Target needs to up there game. So frustrating!!
Lovely place
Great store
Very clean with friendly staff.
Great products, friendly staff
Targets Drive Up service is AMAZING. Ordering online and having a store member shop your order and bring them directly to your car is a lifesaver every time! Having little kids it’s nearly impossible to shop, Target makes it so easy!
This Target has consistently remained fully stocked and been good about utilizing best practices for distancing and cleanliness.
My local store is doing an excellent job with cleaning during the pandemic. I especially like the deals and coupons in the Target app.
It was easy and quick and when you use your target card you dont have to get out again
Big leak in the womens bathroom. Brought it to the employees attention and they said it had been going on since April! Absolutely disgusting!
Always has super nice employees and is organized.
Because when I hit the button Im here I only have to wait few minutes and my order is at my car.
The staff is super helpful and personable!
Easy. Nice people, employees, just a relaxing place for me :)
Atrocious. Absolutely atrocious. And shopping at Targets nationally on drives cross-country from state-to-state ... Ive NEVER been treated with such disrespect than at the check out area here. If you care about humans treating other humans with dignity and customer service treating the customer with dignity then I would BOYCOTT this establishment because they run completely opposite to corporate standards.
Upon arrival in the store there was no cart cleaning supplies or hand sanitizer, nor any evidence that anyone else was cleaning the carts between customer. I went shopping for swimming pools and childrens bicycles as well as womens shorts. There were no pools or bikes and the selection of shorts was disappointing. I did find some jumbo crayons for a good price. When I arrived at the checkout counter with my one and only item the crayons rang up for three dollars more than the display said. The clerk wouldnt honor the price on the display and said that someone must have stocked them wrong. It was an utter waste of my time. I was rather frustrated, but in their defense I went to 4 other stores that have historically carried kiddie pools and no one has them. Apparently pools and bicycles are items that we cant get due to COVID?
Had what I wanted, a bathing suit in Feb
Prices and how clean the store is.
Nice staff, friendly and helpful. Clean and safe.
It was so easy. I walked in the young lady scanned my barcode on my phone grabbed my package and gave it to me
I was just surfing while in the car looking for some storage tubs. I found what I wanted quickly online @ Target,, purchased it (with a discount) and on sale. It was ready when we got there only about 15 minutes later! Friendly, efficient people. Great product and price, quick, easy and enjoyable. Doesnt get better than that!
Found what I wanted buy 2 get third one free!
Nice and helpful associates. I was in and out of the store in less than 5 minutes.
Fast, friendly and store is stocked well
Not a Super Target, but gets the job done nicely for a regular Target store. Limited options sometimes, but usually has enough to find exactly what you need. Employees have always been polite and friendly, and has had someone monitoring lane flow for back-up at checkout whenever I have gone during peak hours and seasons. There are three Targets in the area, and this is my preferred one.
Casey brought my order out at Drive-Up. Even if it was almost closing time, he was still professional and kind. It was cold outside too! Thanks Casey!
Very clean, well organized, upper scale, well stocked store.
Unique compared to most grocery/department stores. Clean and quiet shopping experience. Kinda weird they dont have tap and pay at checkout, given the prominence of the chain and the technologically advancing era we live in.
Super clean and employees were following protocols
The store is well organized, clean, and has a variety of product
Its a Target, but they got a great mix of good, decent, and laughable Halloween decor out now. Cant go wrong with that!
Items I wanted or easy to find and Michelle who did my check out was very helpful and very nice
I love target. This target in general seems to be stocking or changing things in the store a lot. I dont mind that so much as this store, as most target stores, has a problem with dry groceries being past the date. Be sure to check them before purchasing, especially in this targets coffee selection.
We were ordering some items online from Target and tried their online/pickup service. It was a great experience!Targets online ordering with store pickup is a real time-saver.
Clean and friendly!The store was organized and clean. The employees were kind and very helpful.
Best pharmacy around. They take the time to get to know you. They will order prescriptions and keep you informed. Much more customer focused than other nearby pharmacies.
I had so much fun registering for my baby shower!
Customer service was great!
The customer service rep Lisa was extremely rude and made my daughter feel uncomfortable. Ruined our girls night shopping trip.
I went to west saginaw Target today with two of my kids. I couldnt figure out how to order something to the store (to get an online sale price), my kids broke a bottle of wine, and I stopped in the cafe. Every employee I dealt with from the person stocking (who had to deal with the wine), to the checkout girls (who helped me get the sale price) to the cafe worker (who gave my kids free fruit) was absolutely kind, patient, and helpful. It really made my day. That kind of customer service is rare!!
Love this store! Always clean, no waiting for registers. Salespersons are very helpful.
Easier and more convenient than any other stores online order/carside pickup that Ive tried. Will absolutely continue to use.
Everyone in the store was welcoming and had a smile on their face.
I love this store. The employees there are fantastic. They are always so friendly and helpful
The only problem I see with your store did you do not carry large sizes went in there to get a pretty negligee or something for a very good friends daughter getting married she wears a 2X there wasnt anything and that sad even larger people like wearing pretty things other than that it was it was a good visit
Did Drive Thru pick up. Very fast and efficient!
Called electronics department to ask about a product. Great customer service! Friendly and helpful
Felt very safe with the covid precautions
Great place to shop, I especially love their cleaning products, particularly the store brand called Method, as well as the household products and and grocery goods.
I live on the other side of town (Okemos) but always enjoy your store set-up. I started looking for one thing and ended up getting a basket. Extremely pleasing is that I discovered online that you carried the fuzzy socks in a knee-high. My neuropathy causes not only my feet to be cold at night but also my lower legs. Ive look all over for the kind of socks I wanted fortunately Target came up online as the first option. Staff was friendly and though I used the self-checkout, a manager (sorry I did not get her name) approached me and we talked about my finding the knee socks and other things at the store.
The staff are very nice and the store is great.
They didnt have a few items I was looking for, but the mens restroom smelled better than any mens restroom Ive ever used. I dont know what air freshener they use but its fantastic.
Two folks asked to help me and the ones that waited on me, were cheerful and helpful...the items were of the quality I expected....it was a nice experience...
Stephanie in electronics helped me find what I needed and was awesome enough to get it for me. Shes a rock star
If you need to pick up some non-food items and dont want to deal with the chaos of Meijers, this Target is always very chill. Usually I go here to use the pharmacy, whose techs are really nice and happy to answer my questions. Ive rarely had to wait in line here. Once in a while you can catch some good deals here-- Ive had the best luck in bedding and kitchen-related stuff.Because there is generally less traffic at this Target than at the nearby Meijers, my guess is that disabled people will find this store easier to navigate. Fewer shopping carts, fewer people in a rush.The clothing section could absolutely use a better setup. Also, Target seems non-committal when it comes to produce-- like, just stop carrying it, dudes! Or, start carrying good stuff.
Always find what I need there. Easy checkouts. Good selection.
Amazing pickup speed
Mid-sized Target store with a small grocery area. Overall I enjoy Targets selection, but recently the check-out experience has been subpar. Maybe its just the new holiday help needing more training?
They dont give you any quarters. Dont carry a lot of products like Meijer. I do love the selection of cards.
Went in to get a new phone for my wife. Couldnt have been happier with the mobile tech that helped us. He was very patient, and very helpful throughout the entire process.
Its Target, what can I really say. This a well organized location. Always find what I need, and usually a few extra things, too!
I just moved here from Illinois and the first time I go in this one in lansing, I not only get asked if Im finding everything okay but then I get told about the app Cartwheel! The lady I spoke to was so nice and so helpful. I think this store should start showing the one in Illinois how its done, lol.
If I could give less then one star I would do so. I had a return with the receipt payed debit, the women explained to me that she could only put it on a gift card. I called the Target across town and they said she lied to me and should have given me the money back. I will never shop at this store again. Horrible service!
The staff are hopeful I just wish they had more for African American hair it was a shock to find four shelves with very little products. The management must remember minorities spend their there and they work there too. I am sending a message to the corporate office asking the question about products for minorities.
Price Friendly and knowledgeable staff.
Just completed my wedding registry, very nice people. Easy to get set up
Its always a good experience
Good prizes. Discounts. Good selections from food to clothing to household stuff.
Pretty good, usually has most items Im looking for. Prices? Usually this is third on my list. Walmart and Meiers usually beat them.
I was hoping to go here and buy a SEGA Genesis Mini console with a copy of Sonic 2 with it
Is has what I need
User friendly!
I had to bring back a defective toy. I was tried with kindness, respect and quickness
I came in today having no idea how to use the cartwheel app. I also had a egift card but wasnt linked to my barcode, on the app, at the time my cashier scanned it. She had to redo my purchase and instead of getting upset she politely and kindly walked me through how to use it.
Targets are aways clean and friendly staff prices are not bad
Easy
Nice cashiers and store is well kept. Good location too.