Nick T helped me out tremendously. I am all thumbs is when it comes to technology but everyone there is so patient and helpful. I’ll definitely go back in the future.
Carlos and Dural were so helpful and kind. They helped make getting a new phone a better experience!
What an amazing sales guy this afternoon at the Lantana are location! We didn’t get his name but was super helpful, in & out with 2 new phones within half hour!!! Highly recommend!!
I had a very good experience, Nick .Twas a great help and I recommend him to anyone who decides to come to this store.
Guy answers phone 1 hour before published closing time. I called to ask a simple questions but he refused. Not one single branch if this corporation is willing to help a customer. I will fulfill my contract and i will never use AT&T again. I advise new customers to shop somewhere else too. I am getting 3-7 spam text messages a day and this son of a biscuit won’t even tell me if this location can change my number.Essentially, they want $40 to change my number. I need it changed because they have failed over and over to protect me from spam and telemarketers. Yet I can not find anyone who can actually change my number.Garbage customer service. Garbage cellular service. Garbage.
Nick was very knowledgeable and professional. He solved my problem and saved me money. I find the store to be very clean and waiting area comfortable. The staff friendly and welcoming.
Nick service was awesome save. My husband and I will now use the Lantana, Fl store and tell all our friends to come here. I feel very safe. I trust Nick.
The young man who helped me was very nice. He fixed my new shield right away. I appreciate this location being here. Thanks so much
I went into the Lantana Store to upgrade my phone and was greeted very cordially by the manager Carlos.He attended to all my needs very professionally and friendly, and got to attend immediately with the upgrade and offered me the best plan that saved me money and lowered my existing bill substantially, plus I got a new phone.I have had some issues with billing and went back to the store and he immediately sorted out my bill.Anyone looking to change carriers or get a new phone or get assistance, I highly recommend this store 1587 in Lantana due to the store manger’s service!His staff were of the same professionalism.
Nick T and Melissa are both just great. I would recommend this At&t to any and everyone because the customer service is 10/10. Thanks Nick, your the best 👍
Walked into the store and Nick quickly offered to help me. I had a technical problem with my IPhone. Within minutes he understood my challenge and solved it. Finally I relaxed.I will always recommend Nick and this store.I’ve been here before. Always pleased.
Carlos and his team were great! Carlos is super knowledgeable (and a math whiz!) about the plans offered and advised us on how to lower our monthly bill! It I am doing my math right, we should see significant savings after the next billing cycle! Thanks to all of you!
Nick was very professional and curdious and polite and I believe he deserves a raise for helping me the way he did. THANKS NICK :)
AT&T Lantana is definitely one of my favorite top five stores in America. I walked in to get a new charger for my phone and I was greeted before I even walked 2ft past the front doors. Nicholas was the worker who assisted me and he was just amazing. Nicholas walked me through my bill and helped me save money that I didn’t know could be saved !
Nicholas is an excellent rep at the att in lantana. When I walked in the store with my issue, he used the full extent of his ability to help and he went through hell and back just to figure out my issues. I would definitely recommend this att to anyone that needs service.
Mr. Preciado Carlos was very helpful, he resolved my issue in little if no time. Like as soon has I walked in Carlos greeted me. Not only that he’s the same rep I talked to on the phone. which I found out he’s manger. I am happy I switched to at&t great survive and it’s awesome all around.
Parsh & Nick were the absolute best!
Take my word for it when I say that Nick and Parker are the best workers you can find at a retail store.They helped me with my issues and more ! I will definitely be coming back to this AT&T and recommending it to everyone I know ! THANK YOU
Fantastic customer service! Parsha went above and beyond to help us get new phone for my boss. He was so friendly and patient! The store manager, Carlos, was also very helpful in explaining the offers for home phone and internet service. On a previous visit, we spoke with Nick T. who provided us with great information regarding our options, but we werent ready to make a decision at that time. We will definitely return to this store! Thank you guys for all of your help!
Carlos provided me with excellent and efficient service! He is friendly, knowledgeable, and helpful. I look forward to dealing with him in the future.
Carlos Trevino provided excellent customer service. My wifes Android cellphone was having issues with certain apps. Carlos had no idea what was going on, but he took the time to call the customer service hot-line. After a long period of time the tech on the other end of the line said Samsung was having issues with an Android update. While there was nothing that could be done this instant, Samsung will have an update soon.After this, Carlos found a cellphone plan that would give us unlimited data and actually cost $5.00 less per month. Twenty years ago I ran a software business that had tech reps like Carlos and the support person he called. I recognize good support when I see it.
Carlos the Manager, was great figuring out and helping us reset up our new phones after our error of trying to transferring our old information from our old phones!
Great Customer service!! Nick.T & Carlos are employees there (ask for them) they are so helpful and patient and fixed all my problems in less the 20 minutes My opinion they are the best at&t!
I walked into the store and was approached with a smile and a lovely greeting:) Carlos was pleasant and very welcoming. He helped me get exactly what I came for.. Carlos was very respectful and knowledgeable about the store and all the different plans. He gave exceptional service and I will definitely recommend:) thank you Carlos !
The woman who helped me was knowledgeable, courteous and expertly fast.
Outstanding customer support from the team. Carlos and Parker provided highly professional knowledge as they did go the extra mile to ensure my fully understanding of Att programs and wireless equipment.
Yeah I came into the store and the att rep Nick came up to me right away .I had a small problem you fix it within a minute and you guys have great customerservice.
Parker one of the best kind and knowledgeable employe beside Nick are the best oneThe manger and the other are ok but those 2 ate t he best
Nick is a great sales rep amd knowledgeable.
I came in today for several issues and wasn’t expecting much but Nick took his time with me and went above and beyond to make me a happy customer, he is a huge asset to ATT!!!!!!
I came in there yesterday with my wife and Kids just to take a peek at some promotions. With the helpful and thorough help from Daniel and Nadia our decisions were quickly made and we were able to get the best promotions, saved the most money and walked out with the phones all set up and transferred over. I highly recommend this location to anyone and everyone looking to get a phone. You will not be disappointed! Thanks to the sales Representative Nadia and the attentive and kind manager Daniel
Parker was super helpful, the Manager,CarlosIs a real Professional also!! The atmosphereAt this location is very friendly and restful,Everything there is done right !!5 Stars 😀
Long story short! It’s always something, my boyfriend & I are away from home, finally visiting family, out of nowhere my phone was gone. I thought I lost everything! We went to the nearest AT&T by our friends house. First time here, both employees we’re very kind. Wearing masks, very professional. Nadia was so helpful, quick & easy to work with. I soon got back everything on a new iPhone 11 & the best part is my screen protector is put on perfectly by Nadia!We are happy customers!
I’m very thankful for the attention that they give me...100% recommend
Parsh is indeed one of the most nicest, helpful and respectful gentleman, I have ever worked with at an AT&T. Highly recommend this location if you want the best experience!
Fast and dependable service. Safe and clean environment with social distancing procedures in affect. For any comments, questions or concerns please ask for Nick T.
Parsha was the best ATT business rep I have ever encountered at an ATT. He went above and beyond! Helped me switch from T Mobile and Save money!
WOW! BEST ATT EXPERIENCE EVER! Had previous bad experience with AT&T but Parsh was absolutely phenomenal! He walked me through my bill, and helped me save money and get a new phone. WOULD HIGHLY RECOMMEND THIS LOCATION!
Good service. Phone included 😀
Customer service was amazing! Everyone who helped me here managed to find the best deals for my family and worked with me for hours to ensure satisfaction.I worked with Carlos, Parker, and Parsha (I may have spelled names wrong sorry guys!)Definitely recommend coming here.
Stay away from this store. They gave me false information just to make a sale. Causing me a giant headache with corporate. Just to not resolve my issue. Smh ! The experience seems all great when you walk in but they’ll do anything and say thing to make a sale not cool at all dude.
Nick, Parker,Parsha, Carlos are the absolute best!! Awesome customer service!! Thank you!!!
Carlos looked into my purchase from the day before and he got my phone for free with a trade in WOW and great service....he and Ash took great care of me !!!!
Parsh was the most respectable, Knowledgable, ATT rep I have ever dealt with. HIGHLY RECOMMEND THIS STORE!!
The gentleman with glasses (not sure of his name) had lack of knowledge of the store when asked if it was a corporate store and after being called out on his wrong doing he still proceeded with talking like he was right. He never apologized for the wrong information that was given for my original problem that I was told to come in for by a technician. I’ve been without wifi now for 4 weeks and I’ve seen more and more people move in and get their wifi installed the same day. Yet, I keep getting told after scheduling 4 different installation appointments that a line is broken and it’s going to get fixed and they will call back and schedule another appointment with me. Each time I have to call after the two days they promised to call. There’s no signal inside of the home so we have to result in doing our school work outside in the car for a little signal. While sitting outside each day, there’s someone new getting wifi installed into their home by AT&T. I’ve heard the same line by customer service that they’re “fixing a line” yet everyone else has wifi. I’ve been a customer with AT&T going on 3 years for phone service to only get treated poorly and pushed to the side. This is horrible customer service and nothing is being done besides them telling me to wait even longer.
The AT&T store in Lantana at the Publix Plaza just east of I 95 is the best! My my most recent visit The store manager, Carlos, greeted me as soon as I walked in the door.He had an appointment and asked his coworkers to assist me with my telephone. They were both awesome,I recommend coming to this location where you can get quick and expert service In an uncrowded environment.
Parsh and Daniel have been amazing! They spent alot of time helping me, and making sure my service works! Best ATT! BEST CUSTOMER SERVICE!
Parsha changed my whole perception on ATT customer service! HIGHLY RECOMMEND THIS LOCATION!
Went my way off from Boca to this please because of its wonderful costumer service!! Carlos P. Went above and beyond with his service and could not be more happier and satisfied with everything I got.
I had a great experience at the AT&T store in Lantana Florida. Parker, the gentleman who took care of me did an excellent job!
Carlos is excellent in customer service that’s the only reason why I’m still in AT&T
Friendly, helpful service. Nick and Parker took care of our phone needs. We were in and out in less than an hour.
Carlos and Ash helped me and they were vert helpful
Daniel was very helpful amazing customer service he is always down to help and whatever you need. He is awesome.
Carlos came to the door while they were doing inventory and let me to help me. He was polite and helpful. Was able to help get me setup quickly for my needs and help me to get rid of Comcast and there fail system of customer service
Great customer service from a young man by the name of Daniel. All together everyone was very helpful and professional.
They were so professional and helpful!! Will absolutely be using them from now on. We are so glad they opened this store. Nadia is amazing
Parker was very helpful and patient with my questions.
This att store was amazing I would reccomend them to anyone!!! Best customer service Ive had in awhile
I’ve never experienced great customer service like this! I went into this AT&T on lantana and NickT has helped me with all my needs and more. He even gave me his # for if i have any questions which is great cause sometimes i don’t feel like driving all the way there. This is most definitely the best AT&T ive ever been to and this is my main store from now on👍 Thanks NickT ☺️
Carlos was very patient & helpful. I would recommend him 100%
Great store
Daniel the manager and Carlos the rep were amazing!!!! Best att in florida
I had the best experience with Daniel! He met with all of my needs on phone service and did even more. I definitely recommend everyone to come to this store.
Carlos was very knowledgeable, professional and patient. I feel like I received great service and the best deal possible.
Great store nick is the bomb
They were very professional and handled all my service needs fast. The store is clean and friendly staff. No need to go anywhere else.
Carlos was professional, thoughtful and exceptional in every way. Go see him if you need a phone or any att product!
Good people working here very knowledgeable and courteous
Place is clean and welcoming, the employees did a great job with helping me find the best plan suitable to my lifestyle.
Expedite and welcoming service! Daniel was efficient and helpful for every step of the way!
Amazing customer service and friendly staff!
Was in the store for one hour Carlos and Daniel were great experience was good
Daniel was very helpful. I’m so glad this store have opened in this shopping center.
Good customer service. Well knowledged employees.
Carlos was great help we recomend asking for him
Great store and the employees are super friendly and helpful. 100 ⭐️⭐️⭐️⭐️⭐️
Nadia was the best I recommend her to y’all
Very knowledgeable and helpful
Great employees and very fast honest and attentive
Nadia was awesome and very very patient with us.
Poor Customer Service. Lack of knowledge on phones and promotions. Wasted my time.
Carlos help me excellent
Very good service 👍👍👍Thanks!!!!
Carlos and Nick helped me very well I recommend them
Hello, my name is Daimarys, I am very grateful for the AT&T service, very good workers, especially Carlos, who was kind enough to assist me, and make me leave the store pleased, excellent service Carlos, grace for all
Carlos maneger excellent customer service I am very satisfied he has explained everything to me with great dedication
Good attention. They do not speak Spanish
My husband and I are new customers with AT&T and we decided to contract only with the internet service since in the residence where we live only your service arrives and not from another company, we went to the store (6346 lantana rd, lake worth, fl 33463) to advise us of their services and make the contract.In it the Store Manager explained to us that a technician had to come to install the modem at the residential address and that for the visit he was going to see reflected in the invoice an amount of $ 100 that later we were going to UPDATE in the system for a CREDIT between the technician and the at & t store We appeared several times in the store with the corresponding payment invoices because the amount in the system and we had to make the payment of the monthly payment that corresponded to us for the first month in transit and WE DID NOT OBTAIN ANY SOLUTION from the store or the Manager (also leaving a photo of the f acture and the contact number for them to update) Upon arrival of the payment deadline, we called one of the AT&T stores to have a solution and a Manager named Daniel assists us, explaining BETWEEN LAUGHS AND LACK OF SERIOUSNESS that we had to go to the store where we had made the contract and even so it did not solve the problem with the invoice.In short, gentlemen as new customers that we are, we fully TRUST in making a serious contract with a Large Company such as at & t managed by non-serious personnel that the only thing What they did was laugh at us over the phone, even so we called Customer Service and they did not solve us, from the beginning they informed us that the payment for the $ 100 technician was a Credit or they were going to handle it that way and in the visits that we did on several occasions before the payment date, we asked you to please Update it to be able to pay without problem and on the Date WE DO NOT RECEIVE A SOLUTION FROM THE SAME. evos and this is our first invoice with at & t that claims to give good customer service and both say about managing Trained personnel to give a Good Service which they completely lack.This message is an Alert for all clients, both new and current, that are they have felt totally RUGGED AND RISKED by a GREAT COMPANY AS AT&T IS.
Carlos was very attentive during my stay and I thank him