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Public Storage
455 Hypoluxo Rd, Lantana, FL 33462, United States
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Public Storage
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Je
Review №1

Patricia was really helpful today getting me a storage. She helped me get the price I needed and git me out quickly. She knows her job very well and can answer all you questions.

Gi
Review №2

Excellent excellent customer service Patricia and drew go far and beyond to service and answer all your questions the are epitome of customer service thank you so much for your time patient dealing with a cancer patient that’s not feeling well. They explained and took their time explaining the computerized system they have. Once again thank you and you’ll always have my business.

Cl
Review №3

Today I was taking care of with Patricia, great service. I appreciate it very much.

Je
Review №4

I’m honestly satisfied with the service and cleanliness of the establishment. Jess has amazing customer service and really took her time taking care of my storage needs. I would highly recommend others to come and enjoy the same experience I did.

Jo
Review №5

Knowledgeable, Patricia was great. She really helped me and took her time to get me taken care of. Facility was clean and nice. Thanks Patricia

Ma
Review №6

I went in to look at a storage place (first time) and Mike made my experience smooth. He was very knowledgeable. Definitely will be recommending this place to my friends and family.

Ri
Review №7

Would definitely recommend renting a storage unit here. Very clean facility. Patricia, Melanie and the rest off the staff have been very helpful.

kr
Review №8

I came in today Jess and Patricia helped me, they were very nice and friendly and the premisses is very clean. I definitely recommend coming here.

Ma
Review №9

Patricia she was very helpful her personality is wonderful she take her time to go every little detail with me . I will definitely recommended this place.

se
Review №10

I really enjoyed dealing with Crystal, she is a really decent lady and assisted our family while we rented a unit from Public Storage in Lantana, FL. I wanted to make sure that she was identified as a highly skilled professional with great people skills and a good heart. I also wanted to mention the manager of the property, Patricia. She is also a great person and her leadership shows as her staff are happy and motivated to work for her. It seams like a real family work atmosphere. I highly recommend Public Storage to anyone that is looking for a clean well run facility to store your household property in a secure environment.Sergio Ugazio Unit# 19.

sm
Review №11

Jess was super friendly & helpful she made the experience so quick & smooth ! GREAT customer service !

pu
Review №12

I received my unit today great experience very helpful staff

Bi
Review №13

Great service. Nice Custumer service. Thank you judithe for your help today .

Sc
Review №14

Melanie and Michael have been very helpful and made the rental process a breeze. Thank you so much!

He
Review №15

Quick and easy. Patricia have such care and concern for me and my storage. The storage was a great size, very clean.

Mi
Review №16

Judithe, you did such a professional job!I have the most wonder experience renting a unit form your work place.Thank you so much for all the patience and kindness!!Awesome satisfaction with the rental.Well appreciated!😉

St
Review №17

PATRICIA WAS AMAZINGGGGGG❤️❤️. Love her!

Ma
Review №18

Patricia was amazing today. She git me a great stirage for me. I come today nit sure but she helped me. Place is nice.

Do
Review №19

They are so nice and helpful. Patricia got me a great deal and great size unit. She was very helpful and also Jeannie helped me.

Ge
Review №20

Patricia gave great service. Very professional and made us feel very happy and comfortable.

mi
Review №21

Patricia and Melanie are both professional, knowledgeable and pleasant to deal with when moving and all the headaches involved. They know what you might need and make things happen for you. Wonderful!

Al
Review №22

Had trouble finding a storage me and my husband walked in and ms.Judithe was so nice and sweet helped us get right in .

el
Review №23

I must say I was truly surprised to get an actual phone call from a real human being to check on my account and when is as willing to book to feel free to stop by and visit the location and the units the available.... I met a lady Judithe who couldn’t be more friendly ... she walked me through everything and showed me a clean unit with a new lock sitting inside also .... Super friendly place and the grounds were clean and clear of debris....

Ba
Review №24

Krystal at the Lantana location on Hypoluxo is a true gem! Very polite, very professional, made sure we received quality service. Definitely a keeper!

Ad
Review №25

The property manager Patricia Barrett and District Manager Gene doesnt care for their customers, maybe through the phone they may act all nice, but when you have a concerning payments and over charges, they always seems to talk over you instead of listening, they will always get mad at the customers who would fold their clothes or work inside or outside their units, reasons why ? no idea why do they care, these people are paying $100s of dollars to rent a unit for what ever desire they want.

Ir
Review №26

Patricia was amazing! Public storage app is extremely helpful. Highly recommend.

Ad
Review №27

Patricia at this Public Storage location is great at her job.She also is friendly and very helpful with any questions I had for her concerning my storage space!Thanks so much Patricia!Best, Adam

AU
Review №28

Addeane was Awesome, very good Customer service.

Th
Review №29

Patricia was great during the whole process. Great prices and nice property. Very safe and secure.

Je
Review №30

Patricia and rhonda were great today. Gave great service I will always come to see Patricia.

La
Review №31

Patricia was very humble and nice. She helped me from start to finish with every....EVERY....detail. If I was a business owner I would want my employees to be created in her image.

Ba
Review №32

Great location. Great employees. Plenty of space.

Ed
Review №33

Very good service. Patricia is very helpful anda al ways helpful.

Sh
Review №34

Thank you judithe you were such a great help.everything was instructed in detail and you were very welcoming. And patient

Ma
Review №35

Krystal helped me a lot with my storage unit. She agave me a lot of different options on what I wanted. Thank you krystal

Ed
Review №36

This is an amazing property Patrica and her team are very friendly helpful and keep the property spotless I’m so glad I took my friends recommendation and rented here also the rate was amazing compared to storages near me

Sh
Review №37

BEWARE!!!! U it’s are infested!!March - June 2021 After having a unit for 3 months, my unit is INFESTED with rats, mice and roaches!! I’m trying to salvage what little bit I can but have lost most of my belongings.😢😡 DO NOT RENT A UNIT HERE!!

Ca
Review №38

Very nice Patricia is very kind she does a good job.

Mi
Review №39

Ive been in my unit for 15 years. several years ago I began to receive annual rate increases. With the last 2 being way too much.I cannot express enough, my appreciation to Patricia and her staff for positioning a rate decrease. They were successful. Thank You.

Co
Review №40

Sandrine was very helpful and friendly. Through our lengthy conversation, we even found a common link. She also did a great job of up-selling additional products. The facility is clean and in good shape.

Su
Review №41

I most say, this location is one of the best. The customer service is superior👌. Very helpful and professional on the highest level.If I didnt move, I will still be here. And I have 2 different units in 2 different locations. But 25807 is the best.

Ti
Review №42

Patricia and Gene showed terrible customer services. My grandma phoned in need of a unit they were so rude to her a few days ago. Never in my grandmother life has she been disrespected in 64 years of living. They were short and did not care to help. My grandma has been using public storage every so often in the past but she will no longer. I will be calling corporate. Never again will we be using public storage.

jo
Review №43

If we was given the option to leave no stars for rating, i would definitely leave tons, this storage unit is the worst place area, The property manager Patricia Barrett and District Manager Gene doesnt care for their customers, maybe through the phone they may act all nice, but when you have a concerning payments and over charges, they always seems to talk over you instead of listening, they will always get mad at the customers who would fold their clothes or work inside or outside their units, reasons why ? no idea why do they care, these people are paying $100s of dollars to rent a unit for what ever desire they want, but nooo what public storage really cares about is the profit they making by stealing everyones money and not explaining whats being taken from people, PUBLIC STORAGE SAY THEY CARE FOR EVERY CUSTOMERS AND EMPLOYEES THAT WALK THROUGH THE DOORS, BUT ITS ALL A LIE, THEY WILL SIT THEIR ON THEIR COMPUTERS AND JUDGE THOSE WHO DOESNT DESERVE IT.

ke
Review №44

The best customer service ever from Judith.She was very good and made sure my needs were meant.

Da
Review №45

Thank you so much. The attention was so nice. Great customer service, Ciana and Patricia!

Cy
Review №46

Ciana provided me with excellent customer service. She answered all of my questions and made sure I knew how to access my space.

Ce
Review №47

Good service

Za
Review №48

Patricia was great help very polite professional

Ka
Review №49

Always had a pleasant experience when I come in the store, Judith and Patricia especially have wonderful personalities !!! Keep up the great work !

Ma
Review №50

I got there today at 5:50 PM, near closing time. Julianne was very patient, & helpful. Eventhough I didnt end up reserve at this location because they didnt have what I was looking for. She was very courteous & professional, she took the time to make a reservation for me at a different location.

Em
Review №51

Patricia is a very great communicator and very nice person,easy to talk too got me a storage and I’m very satisfied.

Ol
Review №52

Marlon was great! Its my fist time using storage and he took the time to answer my questions. This location is clean and easy to find. The process was simple and stress free. Thank you :)

Sh
Review №53

The price was right, very clean and organized!! Saran was awesome in assisting me, with all my questions and showing me around, letting me know exactly what i needed to do to get in and out!! Great friendly service!!I would definitely recommend the use of this storage to others!!

Se
Review №54

Was looking for a quick and easy way to store some boxes and found this location right near me, definitely recommend . Patricia helped a lot and answered my questions. Appreciated

la
Review №55

Everything was good. Patricia great.

Fi
Review №56

Victoria at the front desk has been exceptional in assisting with size selection, securing a locksmith and coordinating the rental of a moving van. We need more people in the service sector like this professional individual. A shout out to Devinchy!

Se
Review №57

Stopped in looking for a place to park my work truck, Saran the new manager there was very helpful but unfortunately they didnt have any parking. She did manage to give me some helpful information so for that i am grateful, there still are good and helpful people in this world.

Ja
Review №58

Easy and very satisfied with service!

Ti
Review №59

Great storage, very nice people.

Me
Review №60

Addeane was WONDERFUL!!! I was able to upgrade my unit and it was super easy, really took a lot of stress off my back. Thank You! Ask for her!

pe
Review №61

Great customer service Juliana is an awesome employee very knowledgeable and accurate I would recommend this storage facility

Jo
Review №62

Rented a storage unit today and was very impressed with the professionalism, clarity of information and wonderful customer service provided by Monique. I have looked at several other self storage places and this one was the clear winner. Very clean unit and property; seems to be great security and the price is right.

Mi
Review №63

Monique was gracious and welcoming which made the lease process a pleasure. The property was immaculate, well maintained, and has great security with gates and cameras. I am glad I chose this facility for storage.

Vi
Review №64

Great place it was fast service, thanks to Patricia.

Bu
Review №65

Am so in love with this public storage. Mainly because of Travis, an employee at the front desk. Hes super sweet with a nice friendly smile and he gave me the best customer service i ever received from anywhere. I highly recommend this public storage. Its highly professional. Travis ensured me safety and because i belive and trust him i believe and trust in this public storage. Everyone was super nice to me but Travis will always stick out more because he gave me the best customer service and answered every single question that i had. Am bragging to everyone about him. Hes truly amazing. Thank you so much for an exquisite experience. Am truly grateful!

Br
Review №66

I was in earlier today. And my experience was nothing but great. Melanie was a HUGE help. She was very sweet and was confident as she told me information about the unit. Will definitely be back. Thank you.

Ca
Review №67

Friendly staff, answered my questions and set me up with the right unit.

St
Review №68

Very friendly, love the customer service.

Ve
Review №69

Sandrine was a great help, my door got stuck &she stayed outside & Got it shut. THANK YOU !!

An
Review №70

I got a storage unit today great service

Me
Review №71

😁Thankyou

Ab
Review №72

Kimberly gave us excellent customer service, going above and beyond to make our rental smooth and efficient. Very happy with the level of service here. Would highly recommend.

Da
Review №73

Rented Unit The Service was Truly Great at first but when I decided to stop my service and my friend was looking to rent and they offered me space for what I still needed to store, Manager states that they can not get the promoted price although there adress was different than mine and even though I always paid two or three months advance I was told that all unused portions of my money could not be refunded, only from first of month, so if you are moving out on the 6 of the month that money you were told would be refunded as unused is untrue, they tell you that the month is yours, but if you are a day late they do not fail to charge you 60.00, late fee, BE AWARE

E
Review №74

I went to the office for some pricing on a storage box for my car. I dont need the space until the fall, but the manager was still very helpful and showed me around the facility. Really clean and the service is great. Highly recommend this place.

Ga
Review №75

Needed a clean, safe storage facility kind of quick. I have to admit I went in the office a little stressed out due to a death in the family. Melissa immediately blasted me with her big smile and awesome personality. She showed me around, offered their multitude of products to make the move easier. I noticed the rest of the staff were just as helpful to others. I highly recommend this facility. If all the other branches are half as good you can’t go wrong. PS Don’t plan on coming out grumpy if you went in like I did.

Ri
Review №76

From entering Monique was very helpful and informative. She took the time and patients to understand what I needed. And offer very honest advise. Excellent service

Cl
Review №77

We just moved our stuff to this location and I was happy with how Monique and Kimberly cared for our needs and answered all our questions. They are also very helpful, kind, and such a wonderful people. I hope the company gives them a raise because they deserve it. Thank you!

Li
Review №78

Monique took care of me and did a superior job. Saved me money with a special price on a summer sale. Great facility.

Gi
Review №79

I went in yesterday and was greeted by a very nice young lady named Monique! She was very knowledgeable and pleasant to talk to. I rented a storage unit from her. The facility was very clean well lit and I feel comfortable with leaving my things in there place!

Ju
Review №80

Rented under Taylor-Made AC, The staff was great, price was great!Traffic was not so bad. Mrs. Kimberly Taylor did a great job in signing me up.

Je
Review №81

Great services. Friendly people. The manager was nice and made it fast and quick.

Ga
Review №82

Melissa was very helpful. I am a long time customer and she was able to answer all my questions and get results. Great location. Nice and clean and the staff are amazing. Thank you public storage and Melissa.

Al
Review №83

Clean, friendly and professional. Patricia was great!! She was very helpful and knowledgeable! 10/10

ch
Review №84

ABSOLUTELY WONDERFUL. SUPER STAFF. LYNNE WAS MY GO TO MEMBER WHO WAS MOST HELPFUL AND HAD ALL MY QUESTIONS ANSWERED.CLEAN, QUITE, WELL MAINTAINED, WELL WITH AND TOP SECURED FACILITY. IF YOU ARE SHOPPING FOR A STORAGE UNIT EITHER OUTSIDE OR CLIMATE CONTROL UNIT, MAKE SURE THIS PLACE IS ON YOUR LIST TO CHECK OUT. THEN SAVE YOUR MONEY AND YOUR TIME AND YOUR WORRIES AND CHOOSE THIS PLACE! TELL THEM CHUCK SENT YOU!

To
Review №85

I rented seasonally from 5 different storage facilities in the area over the years. Without a doubt, this facility is the best I have rented from. Every person i have dealt with there is friendly, professional and courteous! Especially Monique. Tom Stewart

Bo
Review №86

Great place and fast service. Very nice employees. Shantal and was very helpful

Sa
Review №87

I have been with Public Storage for a long time. Everybody I have dealt with has been a joy. Its nice to see that Public Storage continues to hire good people. Melissa had been very helpful and is always available to answer any questions I have.

Cr
Review №88

The lady that helped me and showed me my unit WAS GREAT. She was very detailed about my unit and everything I need to know. Great customer service skills!!!

Pa
Review №89

Rosie in Lantana was wonderful. She helped us switch to a larger room which we needed, took plenty of time with us to be sure all was covered. It was a very hot day and that made being outside difficult for her. She was consistently helpful, courteous and patient. Thanks Rosie!

Mr
Review №90

Ciana & Judith were very knowledgeable and helpful

Me
Review №91

We have rented at this property on several occasions, employees are always very friendly and helpful. They always have the size room we need readily available. Property is always clean and well lit at night . Would recommend highly.

Ch
Review №92

Property is clean and the manager is very nice and helpful whenever I come

An
Review №93

Great service. Travis was a great help and explained everything thoroughly. I will send those that need storage solutions there. Wonderful experience.

Da
Review №94

Exceptional service from Monique!!! The property was very clean, great prices and she answered all my questions. Thank you Monique! I will definitely recommend the storage facility to all of my friends and family.

li
Review №95

Hello!!! My Public Storage located on Lantana Road FL is the best place to store my personal belonging. Very safe, has air conditioning, clean, has a public bathroom and groovy people who work there...I couldnt be happier. Thank You for being courteous, kind, thoughtful and understanding. Have a wonderful day. Linda

Al
Review №96

I come here to make my payments sometimes. And the young lady Kia. Is just fantastic. Shes very friendly. Always smiling. And is very fast. I rent on hypo and military. But definitely will recommend both location.

la
Review №97

My experience with Public Storage located at 455 Hypoluxo Rd was a fast, and friendly experience. I was assisted by Nikia. She was friendly and courteous. However, what I appreciated most was her willingness to go above and beyond for me by assisting me find the best possible price for my storage needs. She was honest, and knowledgeable and explained everything in detail. She made me feel very comfortable with the decision to store my belongings at your facility. I truly appreciate it. Id recommend people to your facility anytime. Its clean and well organized.Thank you

Te
Review №98

I had the pleasure of dealing with April she was extremely helpful, knowledgeable, and very professional. She took the time to get us the right size storage for both or needs and our budget. The whole team works together seamlessly to provide a very pleasant experience. I highly recommend Public Storage on Hypoluxo just west of Federal Hwy. to anyone with storage needs. Thank you April and the whole team.Terry Marvin

Gl
Review №99

Nice location! Clean and well managed. Monique and Kimberly were very helpful,considerate and efficient!

Jo
Review №100

I just closed out my account at this location. And the experience I had was outstanding. Being my first time renting storage. Kia made everything so easy from getting the space. To merchandise. And making my payments. She is amazing and knows her job.

Information
16 Photos
100 Comments
4.8 Rating
  • Address:455 Hypoluxo Rd, Lantana, FL 33462, United States
  • Site:https://publicstorage.com/self-storage-fl-lantana/2306?pid=pslocalsearch
  • Phone:+1 561-855-0080
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • Moving supply store
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9:30AM–6PM
  • Tuesday:9:30AM–6PM
  • Wednesday:9:30AM–6PM
  • Thursday:9:30AM–6PM
  • Friday:9:30AM–6PM
  • Saturday:9:30AM–5PM
  • Sunday:9:30AM–5PM
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