I’m a trucker and don’t have time to wait around for too longI don’t know why there’s a version store inside the TA in Laredo Tx.I was waiting for about 20 minutes at the Verizon store and no one came to help me.Even though I asked at the fuel deskNo one knew where the Verizon employee was.

I had another wonderful experience at Verizon in Laredo, Tx. I was of course welcomed to Verizon and assisted immediately by Jorge and Alex the General manager. They were very helpful with upgrading our iPhone and with a great upbeat and positive attitude. They engaged in a genuine conversation that made feel confident the upgrade was the way to go. We originally came in for a screen protector because the phone we had the screen protector was actually cracked and after reviewing our account we were advised it would be around the same amount to upgrade and that we did........thanks Jorge and Alex!!!

The short little puke Hugo M. Swore up and down he could save me money on my Verizon account. Well he lied through his teeth. My bill went through the roof. Now an hour on the phone with Verizon to open an investigation and hopefully get my bill back where it was. My trust in Verizon and people in general is gone. What a scumbag Hugo.

Got conned by Robert B. Was lied to about my upgrades and how I could switch back if I didn’t like it. Never once mentioned that I was signing up for a 2 year contract. Said he would throw in phone case and other cool items then after I had signed for upgrade decided he was going to charge me for these new items. I’ve been Verizon for several years and have never had to experience this kind of unprofessionalism. Super disappointed. His manager whom I didn’t get his name was encouraging these sale tactics. He may have gotten commission but Verizon lost my long term business.

I had a bad experience when I was at TA yesterday. I had to come inside and swipe the cards,so I went inside than both registers were busy helping people. The fuel register were Rafael was working,was a guy by the name Roman who only spoke with Raphael,so I said :”excuse me, can you help me to get some diesel?”after waiting for couple of minutes for them to finish the conversation (he didn’t bought anything). So since I interrupted them,Roman(he is working at the Verizon in the TA) he looked at me than he said “Idiot” than coughed loud and clear. I didn’t respond nothing I swipe the cards and than when I left,Roman said “you should take care outside”. So I answer:”why, I can protect myself anyway.” After few sentences he said :”you don’t like black people?”, he started to take it personal,so I left. I went at the pump,got some diesel than I returned back, having my phone on recording and one of the guy who was speaking with Roman he said, ”he look like he needs someone to beat him”. I was shocked,I only recorded for my safety,not to provoke someone. I took a shower than I went to Roman and told him:hey I don’t have nothing personal with you!i don’t know why you responding this way to me and I shake his hand,than I left.PS: Rafael, the guy who s working at TA he saw everything and matter of fact he gave me a free shower. Aziz was nice too,the guy who was working at Verizon and he checked on me, if I m ok especially that he saw that something happened between me and Roman. (Attitude,aggressive and rude) he also said few words is spanish that I couldn’t understand,than he laughed and look at me than towards Raphael.

WARNING!! Avoid this place! The general manager Alex Beamon is a crook! He lies cheats and steals from customers to get his sales. Hes gone for hours at a time everyday so you can never catch him and when you do he is extremely rude!

Stumbled into location by accident. Fast and friendly service. Helped me resolve previous issues. Would recommend this locate 10 out of 10 times!! S/O to Ozzy, J, and Alex!!

Ive Dealt with Alex since 2015 at Dalls/Terrell Hes In Laredo Who Would have knew Great Guy Great Service Come in and aee

Lousy people skills.Mouthy little turd who works there cussed me out because I wouldn’t switch to Verizon

Alex and Ozzie were extremely helpful real nice guys knowledgeable

I had update update issues my phone wasnt working correctly stopped Alex Helped Update My Phone Great Guy!!!

Was interested in buying a hotspot but two questions later came to conclusion the woman there does not care about customers. her first and only priority is selling contracts. first question will this hold data speed at 3g. ans...why do want 3g when this thing is 4g lte. second.. no contract. ans... you have to get a contract. dumb ass couldve sold the thing for cash price but she has tunnel vission stuck on contract. my suggestion....if you want customer service, avoid this place.

No good customer service. And the way he acts is no professional. Avoid these place if you want to be treated right.

Nice helpful people very knowledgeable

If You ever Need Any Help My Name Is Alex Im The Manager of this location contact me for Anything Guys I would also like to help anyone who had felt Neglected at my Store

They close at 8pm, but 5:05 pm nobody here.....

This company is rubbish, the Mexican who attended me said that I would not check my credit and he did that that hurt my credit that chango take it out by mule.