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Window World of Las Cruces
300 N Telshor Blvd Suite 100, Las Cruces, NM 88011, United States
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Window World of Las Cruces
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Si
Review №1

I had the best Price, Experience, & Service with Window World! I chose the perfect company to replace my 12 old windows & install new ones in my home. Starting with Marco the Sales Rep very informative & explained everything to me! Office Manager Diana was very helpful & kept me informed regarding the time frame, we had an issue with the Permit due to my property is on the Historic District, but Diana handled that very well and kept communication with the Committee to speed up the process! When Windows & Permit were ready to go the, the Installation Team David, Eric & Gustavo, did the Job in two days!! :-) They are a very professional, knowledgeable & a clean team, they didnt leave a speck of debris anywhere! Thank you WINDOW WORLD Im one Satisfied Customer, you a Highly Recommended! :-)

Mi
Review №2

Very pleased with my windowsGreat installation and windows look great.Installation was great. Thank you.Sales guy Marco was great on presentation and giving us ideas that will work for our budget.Very happy he wasn’t a pushy guy. Took time to make the decision and he was always available to help with questions during the decision making.We are very happy with our Window World investment.Thank you

To
Review №3

Bad experiences, after the windows came in.The wrong dimensions were wrote down on the order they say. They fired the guys that came out to the house that took the dimensions.Now its 6 more months.They had 2 windows that were correct, so they installed them. Chipped our brand new wood floor in the bedroom. Chipped the sheetrock on the window sills.The outside edge of the window they cracked and chipped out large pieces of stucco. Bad experiences.Oh yeah its covid. Not professionals, no safety equipment no tools for the job. New workers.I feel bad for them, but I feel worse on using them. Salesman promised the best install and a great product.I should of bought the windows myself and installed them myself.Say no more. Tom

Ma
Review №4

Im very happy. Thank you

Th
Review №5

Eric was professional and a gentleman. We have had our windows since 2009 and have no complaints. Great company.

Co
Review №6

Marco was professional and courteous as a salesperson, not pushy at all. David and Eric were just as professional and courteous as installers! Plus they worked hard and efficiently to get 15 windows and 2 sliders done in less than 3 days.The Windows look great, they left minimal mess and the house feels so much warmer and solid. We are very happy with all aspects and employees of window world.

As
Review №7

Amazing job!!! My windows look amazing. The sales guy Marco was awesome. I didnt feel like he pressured me in to purchasing the windows but really stood by the product and was very knowledgeable. The installers were also amazing. They were quick and clean and very kind and respectful. I would highly recommend Window World to anyone looking to get new windows. Here are some before and afters of my new windows. LOVE THEM!!

Jo
Review №8

Window World of Las Cruces came out to install 11 new windows in the home we just purchased. Luis and Charles were polite and professional. They had their work cut out for them and they completed the job with speed and efficiency. I would highly recommend them.

Ka
Review №9

Great experience and great Windows . Marco the sales rep was awesome and the installers Eric and David did a fantastic job . Would definitely recommend them ! Also - Stay away from using Lowe’s home improvement contractors I had terrible experiences with them. Use these guys instead you won’t be disappointed!

Ma
Review №10

Due to COVID-19, my window installation took a little longer than it should have, but in the end it all worked out. Window World strives to make things right for the customer, and I really appreciated that. Their prices are fair considering the quality of the windows and doors; my home is already easier to cool and heat. Not to mention it looks a hell of a lot better!

Ra
Review №11

Great windows. Perfect install. Huge difference on my house. Best price out of 5 estimates. Best service also. Thank you Marco and Window World Las Cruces.

Fr
Review №12

Installation was good. I can see a big difference compared to my old single pane windows. I was especially pleased with the service the salesman Marco provided. The wife and I had a few questions prior to install and he was always very attentive. Definitely would recommend to family and friends.Thank you Marco and Window World

Ph
Review №13

My wife purchased some windows on a property for my son coming down from Vermont.Aside from the wait due to Covid on anything right now, If your going to make a decent investment into your home and be waiting during this pandemic, always expect service.Marco the sale agent was always attentive at any time due to unforeseen circumstances we had gone thru and needed assistance. Gave us reassurance that our investment was in the right place. He is very knowledgeable and I don’t ever think there was a moment we had doubts. There was a few Sunday we needed last minute changes prior to closing and he was very happy to assist. We want you to know how appreciative we are for that.Install date came and it was like an orchestrated symphony. Gentlemen installing our windows took the upmost care and completed the work in a day. We were completely amazed.Windows look great and I can already feel the difference compared to our existing windows. Our son is going to love them.Thank you Marco. Your the reason we chose Window World.Keep up the great work and we will be calling soon for more windows in the future.Sincerely,Phil Castro

Gr
Review №14

Excellent service, David, Eric and Luis were so personable and they did an amazing job on our windows. Fast and efficient, very knowleagable about what they were doing. Marco was very informative and willing to show us all their different windows that they offer, also very personable. We will continue to do business with Window World and will definitley recommend them to other people.

Jo
Review №15

Very happy with my windows. Thank you

Ma
Review №16

David, Eric and Luis just installed my new sliding glass door:-) They were professional and polite. The area around the door is spotless. I can already feel the difference the energy star slider makes in the west-facing room. Window World products are the best investment Ive made on my home. Thanks David, Eric, Luis and Marco!

Ar
Review №17

First off, My wife is very impressed and happy. And that makes me happy. We had questions during the waiting time for delivery and Marco every time was very responsive and happy to help. Windows look great. I can feel the difference already.Thank you Marco.

Ti
Review №18

Very professional crew! From initial appointment to the install and clean up, this crew did a great job. No pressure sales, prompt service, great communication, and they cleaned up after themselves! Professional, polite, and the install looks fabulous! Highly recommended this Las Cruces crew!

An
Review №19

My windows look amazing. Install team was great. Marco believes in the product and not just an ordinary sales rep. That’s what made us choose Window World. Excellent service.Thank you

Jo
Review №20

Marco is simply great at what he does. Thank you. He sat with us and explained step by step what we are needing. Then helped us paint a picture of what our install completion would look like and even a window demonstration. The installers were also great. I have to say, 7 weeks later once installed, the visual perception Marco created for us is exactly what we expected. Rooms were getting extremely cold and couldn’t believe it was coming from our windows. He ran a few test to show us and we immediately knew this was the company for us. Took us a week to decided and had many questions during that period. What helped us make the decision was his attentiveness to leave no questions unanswered through the week. Zero hassles, no pressure and priced to fit the needs of our home.6 star ratting if I could.

Le
Review №21

Very happy with my windows! Even with this whole pandemic, everything went rather smoothly, from Marco who came out and gave me a great presentation and explained every little detail to me, the ladies in the office for scheduling and the guys who came out to install. Couldnt of asked for a better company to deal with. Marco was also able to help with my rebate form which was so helpful! Thank you all!

Li
Review №22

I can’t believe the difference these windows make on my home. Thank you so much Marco. I did 9 estimates in 2 months period. Some never showed up. Others were late. Marco showed up 5 mins early with an amazing smile and energy. We bought these windows from him not because he’s the salesman but more because he believes in his product. Thank you Marco.

Ja
Review №23

They were professional and efficient.

Je
Review №24

Very impressed with Marco’s service and attentiveness to help on questions my wife and I had pre install. Very pleased with the result.Definitely a company to refer.

Ma
Review №25

Thank you Marco and Window World team. These windows make a huge difference in my home. Very happy.

Al
Review №26

Marco and team are very professional and very honest! Full transparency is what I value in dealing with big ticket purchases and made me very comfortable in all aspects of my experience! Hands down the best!

Sa
Review №27

Thank you Mr. Marco. I am very pleased with my install. A product and service I would recommend to family and friends.

Ef
Review №28

Very impressed with the service, professionalism and responsive to questions. Sales guy Marco is truly one of a kind.

Sa
Review №29

I was very satisfied with the customer service and workmanship of the installers very professional And my salesman Marco was outstanding.

Ga
Review №30

Install was amazing. Thank you Marco and team. If you want windows that keep energy inside your home, call Marco. Excellent help. Very impressed with his service.

St
Review №31

Very impressed with the sales associate Marco. Believes in the product and answered all my questions plus a full demonstration of the windows. Amazing.

H
Review №32

Great service! Marco was excellent at selling me my windows. He is very knowledgeable about what the company offers, left no questions unanswered. He is the reason why I decided to go with Window World for my windows. Installation was faster than expected and of great quality. Installers were very professional. I am very happy with my purchase and highly recommend Window World!

St
Review №33

Superb service. Very impressed. Thank you.

Th
Review №34

Fantastic from presentation through sale and on to installation. Courteous and considerate crew.

Do
Review №35

We had several windows in our home replaced by two different companies. Window World people were the best. There was a leak problem on a couple of the windows and, without hesitation, the installers came back and fixed the problem. They told me We take leaks in our windows very seriously and will fix the problem. Dont worry. They did fix the leaks and we couldnt be happier. There were issues with the other windows installed by the other company and I am still trying to get them to come out and fix them. I would call Window World again without hesitation.

Ke
Review №36

We are extremely pleased with the window upgrade we received. Marco in sales was professional and knowledgeable and knew what was best for our home. David and Brandon (the installers) were prompt, respectful of our property and did an outstanding installation. We would recommend every representative of Window World from sales to office staff to the installers.

C.
Review №37

Very happy with my windows, my install and the service. Thank you Marco and team.

De
Review №38

Were always willing to share our experiences, either good or bad, with our friends and neighbors, and the windows that were installed for us are absolutely fantastic. The finished product is sharp looking and the drop in temperature was so impressive inside the house. Doug and I are anxious to get the rest of the windows changed out asap. Thank you for the great job Window world.

Jo
Review №39

All customers are uneasy about a salesman in their home but Marco made this process so comfortable for us. He offered the best solutions for our home and we were blown away by his wealth of knowledge. Zero pressure sales with options that will fit our home and budget. He walked us thru esthetics which is a huge plus for my wife on what the final result will look like. No other salesman did that on prior bids we received, only showed us the estimate and left. It’s great to see a salesman so passionate about his products that he not only stands by his product, he actually STANDS ON IT!!!! Be sure to ask for the torch demonstration to see how these windows will improve the heat and cold in your home.Thanks again Marco and Window World

El
Review №40

Thank you Marco and team. My husband and I can already feel the difference in our home. The service he provides is what sold us. We will always be repeat customers.

J.
Review №41

Extremely happy with my windows. Thank you Marco

Jo
Review №42

Very happy. Thank you.

B
Review №43

We are very pleased with the entire team at Window World. The installation was completed quickly and the work done well. Marco in sales helped us make decisions and made the whole process easy.

Ed
Review №44

Thank you. Very happy.

R
Review №45

Received a prompt estimated (Marco), once arrived installation was very swift, less than a 8hr day. I had Window World install Windows in a second home. Very professional install. Lifetime Warranty. Forget the rest get the Best, Window World.

Ro
Review №46

Good stuff. Happy with my install. Thank you Marco.

Cy
Review №47

Very pleased. Thank you Marco and Window World.

Gl
Review №48

Happy with the decision I made. Great work, no issues. Service was excellent, windows look awesome. Thank you Marco and WW.

Sa
Review №49

Couldn’t be happier with my install. Thank you Marco and team.

Mi
Review №50

I LOVE my new windows. Thank you Marco!!

An
Review №51

Horrible service. I set up an appointment for the 21st @3pm. I made arrangements with my tenant as well. I waited 20 minutes, called them, and apparently they set me up for the following week. Obviously they have issues with their office workers, I was looking forward to having this company do some windows for me. I was quite embarrassed being that I made an appointment with my tenant. I am a realtor in Las Cruces and stick close to my calendar, I will never recommend this company to anybody.

Bu
Review №52

The product is very impressive, quick to install even though there was a waiting period.

ca
Review №53

One word RUN!!!!!!!!!!!!!!!!!!!!!! I am a licensed general contractor here in las cruces new mexico the first window i ordered from this company was a $4500 custom casement window it took almost three months to get the window installed. Once the window was installed i noticed that the installed had not bothered to plumb the window in the wall!! I then ordered a second set of windows for my sons room waited for another three months for these windows to arrive (bear in mind that the window world office could not give me an answer as to the arrival time of my windows i had to call them again and again). When the window finally arrived it was the wrong window i ordered an upgraded casement window and they sent me an entry level single hung window, this was after almost three months of waiting. Not only was it the wrong type of window but they ordered windows for the wrong locations, there was supposed to be two windows ordered as a replacement in a bedroom what i received was one window for each bedroom leaving the job incomplete. The salesman that i worked with was the most incompetent individual also he name is steve so buyer beware. Long story short i cancelled my contracts for addition windows and am going elsewhere with my business. NEVER DO BUSINESS WITH WINDOW WORLD!

Ja
Review №54

Great customer service.

Le
Review №55

Great !!!l. Love my windows

Ma
Review №56

👍

Em
Review №57

Very happy with the service

Tr
Review №58

Thank you!!!

Ch
Review №59

Thank you Marco

Fr
Review №60

Thank you Marco

Wa
Review №61

Service was excellent

Ma
Review №62

Excellent service. Thank you very much Marco.

C.
Review №63

Thank you so much Marco

Information
14 Photos
63 Comments
4.9 Rating
  • Address:300 N Telshor Blvd Suite 100, Las Cruces, NM 88011, United States
  • Site:https://windowworldlascruces.com/
  • Phone:+1 575-532-9390
Categories
  • Door supplier
  • Window installation service
  • Home improvement store
  • Siding contractor
  • Window supplier
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8AM–5PM
  • Sunday:8AM–5PM
Accessibility
  • Wheelchair accessible entrance:Yes
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