It was definitely time to buy a new mattress, so we headed to Denver Mattress. We were greeted by Jose who was the friendliest salesperson I’ve ever met. He was knowledgeable and no nonsense about his products. He made it easy to pick out our new mattress. Thank you Jose for all your help. We will definitely be referring friends and family!!
Jose was great! He helped get us everything we needed with our new mattress, even ordering a frame when they didn’t have the exact one we wanted in stock. He was very friendly, and well informed! I will definitely come to Jose the next time I have any mattress-related questions!
Ive bought from this place several times now. They are always professional, helpful, and offer fair deals. Most recently, I worked with Jeremy to help me purchase a new mattress. He was as helpful I had hoped. He made sure I was buying the best quality stuff (I had all of this researched ahead of time, but he did not steer me wrong), and even made sure I was taking advantage of the companys promotional offers. I felt like he was really looking out for me. Thats the kind of service I can be proud to recommend.
What joy to find a place where the staff provides top notch service. Jose was kind, friendly, knowledgeable, easygoing and reliable. He handled our purchase from beginning and followed through until then end. He kept his word and ensured all our needs where met. He went above and beyond and we are thankful for his high caliber service.In addition, the gentlemen who delivered our beds were polite and professional. They assembled our beds quickly and we were well pleased with their service. I highly recommend Denver Mattress.
Needed a twin mattress for a day bed. Salesman was very friendly and knowledgeable about products. He helped me select something that will work well.Prices are affordable, quality A+.Yes,. I recommend shopping at this store.
Jose was absolutely amazing. He was engaged and informative! We had a lot of questions and Jose answered every one, not with canned answers but with supportive facts and alternative solutions where applicable. We bought two beds today and will come back for two more when the construction of our house is complete. We definitely want to give Jose our future business. A very pleasant experience for spending money! Two very happy customers! Thank you Jose!!
Jose was great about helping us find our preference in mattress firmness and guiding us towards good beds for us to try, as well as giving us a simple, thorough explanation of the products provided and pricing. We found a mattress we wanted very quickly. It was an easy, smooth experience!
Definitely recommend shopping here! They have everything you need and amazing customer service. Huge shout out to Kristi and Jose for their help and making me feel at home! 10/10
Jose at the Las Cruces site was amazing! Didn’t hassle us or follow us which I appreciate. He kindly assisted us when we needed him. He explained everything in detail and was so honest from pricing to estimated delivery time . I highly recommend everyone meet with him for your mattress needs
Jose was great. Very helpful, showed me several options, and answered all my questions. Wasn’t super pushy about buying any “extras” which I appreciate. Good experience and I look forward to getting my mattress in!
Jose was super helpful and made sure we got the best deal possible. Buying a mattress can be stressful but Jose made the process so easy. Thank you so much!
Jose was extremely professional and courteous. Got me the deal I needed which was an overall better experience than what I wanted! Phenomenal job. Will be recommending to all family and friends.
Jose was informative and very friendly. Thank you Jose!
Jeremy ( in Las Cruces, New Mexico) was a very informative salesman. He was kind and patient. Answered all our questions and was so helpful! I’m hoping our choice of mattress will be a great as Jeremy was. Thank you Denver Mattress!!!
José really made my much-dreaded mattress buying experience a breeze. I got a great mattress for a great price delivered quickly! Amazing.
With the help from Jeremy we found the bed to fit both of our needs. He was knowledgeable and personable. Great experience
I would like to say that Micheal was great in helping my daughter find her next bed. He was very informative and helpful. I have to say we shopped at a number of store today and because of the service Michael gave today it swayed us to feel confident in the product Michael showed us.Thanks again for all the help today.Isaac
Very great and friendly service from Jose! I bought a bed here 3 years ago and wanted something similar to it… he was able to pull up my old purchase and help me find exactly what I wanted within 30 mins.
Knowledgeable representative, well mannered. Ray purchase. Unfortunately, the item we needed was not in stock.
Our salesperson was very helpful and personable. He was also knowledgeable and helped us to make our decision in a short amount of time by showing us exactly what we wanted to see and narrowing down the choices.
Went in to buy a base and mattress recently and the salesman Jose was so helpful. He went above and beyond for us.
I thought I received the wrong mattress. I called the Las Cruces store and talked to Jose. He looked at all the paperwork and the picture of the tag I sent him. I did receive the correct mattress. :) Jose was so professional and kind! I will encourage anyone who needs a mattress to go to Denver Mattress. In todays world someone like Jose is a shining Star. Thank you so very much! Thomas Sanchez.
Jose was amazing! He is very knowledgeable about the various products. He was very courteous and conducted himself in a very professional manner! If you are in the market for a mattress, cone see Jose!
Jose was such an excellent help. I felt he went above and beyond in order to make everything an easy and efficient process.
Jose was very informative and helpful when buying our mattress. Hands down Id recommend him to anyone.
The staff was friendly and extremely helpful. They kept great communication during my delivery process. I love my bed!!! I got a doctors choice and let me tell you, I have never in my adult life woken up with no back pain until I bought this bed. I highly recommend!!!! If I could give a million stars I would!!!
Bought a $3700.00 jacuzzi air bed in 2010 has worked fine until out of warranty. It has created a leak. I reached out to Denver Mattress and said sorry Charlie. No way the can help. Won’t even get me in touch with repair person. Buyer beware of Denver mattress brands.This is an update. Due to inexperience of a new employee I was given inaccurate information. It has since been corrected in a professional manner and everything is fine. They sent me a use pump they found. They were discontinued. Unfortunately that didn’t correct my problem. So I ended up purchasing another mattress which the experience was very welcomed and in a professional manner it was a great experience.
We were able to purchase good quality box springs at a better price than other stores in Las Cruces,including online stores. Jeremy was very helpful, and made our visit quick and easy. We were on our way with our king bed spring boxes within 5 minutes.
I went in not knowing exactly what I needed & with very little self-gathered information. Jose Soto assisted me in getting the best mattress that fit my needs & budget. He answered the multiple questions I had & guided me toward a purchase that was in my best interest, all without pressuring me in the least bit.
Great service, very knowledgeable. Even with all loud construction going on they made us very comfortable! Ended up with the highest rated mattress because we got a good deal. Im going back!
Knowledgeable sales person, gave good advice. Got lucky they had just gotten an adjustable base returned, so got a good deal on an adjustable base that I probably wouldnt have bought otherwise. Fast delivery and setup. 30 days out and we love our new king mattress!
We showed up a bit early, however Jose Soto was pleasant and helped us out anyway. We had a hundred questions needing answered and he was very informative, and answered them all. Excellent emloyee with professional curtousy. Thanks!
It was fine. The salesman was agreeable, attentive and knowlegable. Bed is $$$$$, but its our second Tempur-pedic after all these years, so Im sure itll be worth it.
Jose was very helpful to us. We liked him a lot. He will be the only person we will work within the future.
Came looking for a purple mattress and coincidentally they had the same one I wanted on clearance, had to thank Jeremy for the help through the process and opinions for the best choice.
I always have a positive experience with Furniture Row and now Denver Mattress! Highly recommend.
Great service and great products. Jeremy listened and showed me the best fits for me.
Jose was so helpful and very patient with us! We’re happy with our new mattress purchase.
Went to Denver Mattress today. My husband and I were due for a new bed. I was met by Robert McKee. He was very helpful and showed me several different styles of the bed I was interested in. I found a bed I liked and ordered it. The process was quick and easy. Plus their deals there made getting the bed an even bigger deal. Thank you for your help. I cant wait to sleep in comfort again.
Very honest and friendly. Happy with our experience.
Our experience at Denver Mattress was excellent thanks to our sales associate, Jose Soto and the quality mattress we purchased. Jose was very knowledgeable as well as friendly. He took time with us and was personable and honest. It was a very relaxed experience and we highly recommend Denver mattress to everyone.
As we arrived to Furniture Row in Las Cruces, we were greeted by Michael’s energy and enthusiasm immediately as how he could help us. We told him the type of mattress we were looking for and he quickly took us to one, then the next and so on. He even apologized for making us walk around back and forth. He shows a plethora of knowledge. Jose assisted him with more in depth knowledge of individual coils system, he also walked us through all the features in the smart base. They make a phenomenal team, they provide excel customer service skills, made shopping for us very easy!
José and Justin we’re great and he runs a very good store! Very educated
Jose was great! Helped me choose a new purple mattress and gave us a great discount. Thank you for all the help!
I was served promptly and courteously. I was immediately shown the style and firmness of mattress I desired. In addition, I was offered Accessories and upgrades that were very tempting and this was all done without making me feel pressured at all. Since I was already sure of the type of mattress I wanted, the whole procedure took not much more than a half hour until I was driving away from the store with my wonderful new mattress in the back of my pickup!
Jose has been such a great help in assisting us with getting our new bed! A top notch salesman, who looks out for the customer’s best interest first.
Jose was awesome! He was super knowledgeable and very helpful! I will return to Jose and this store for future purchases!!!
Jose was extremely helpful, honest and genuine. He is also very knowledgeable about the products. I would go there again and recommend others to do so as well.
Jeremy was a wonderful sales man. Got me in and out faster than anticipated!!!! Thank you Jeremy!
Jose was very friendly, professional and knowledgeable! A great experience once again at Denver Mattress!
We received excellent customer service from Jose. He is very knowledgeable and answered all our questions about our new mattress. We are very happy with our purchase.
Jose did a phenomenal job! He is very knowledgeable and personable.Shopping for a new adjustable bed and mattress was a breeze.
The mattress buy was a pleasant experience and it was done very professionally. Also a sale price was provided that saved us a significant amount of money. The salesman knew his product and communicated that information to us well.
Super happy with my experience here! The customer service was excellent and made mattress shopping painless and easy.
Jose Soto gave me the best customer service I have in a long time. 5 stars. Recommend to everyone to ask for Jose
Had a great experience with Robert McKee on our purchase today. He has a great sense of humor and was able to put up with us easily.Very informative and super helpful. He went out of his way to make things work for usI wish he could be our sales rep. For all of our purchases throughout the store.
The guys are always friendly and quick to help. Ive gone in a few times this year already and always end up seeing the same two gentlemen up front (I wish I took down your names). Thank you for making my shopping experience pleasant.
Jose, was THE MAN! Wasnt pushy and answered all questions.
Jose was a great guy helped me with all my needs and got me on the road with my new mattress!!
My name is Roberto and my wife and went to furniture row this morning met jose. Great personality and amazing service !!! I even offered him a job in the car business !!! Thank you jose !!!
Jeremy was very helpful on line and in person Denver mattress honors there policy this is a huge plus for the customer. I got to exchange with out a hassle and still saved money...the staff are polite and helpful. I would recommend Las cruces nm Denver mattress to my family and friends.
We were interested in looking at the Purple mattress options and the sales people were very helpful in answering all our questions. We are happy with our purchase so far and with the help we received from Denver Mattress.
I highly recommend Denver Mattress. Great customer service (Jeremy and Mike) and an excellent price!
Staff was friendly upon entering and asked if I had any questions about anything I came in for. Very helpful in selections, recommendations, and trying out. Super easy experience and purchase.
Great customer service. I had gone in earlier in the week and had great interaction with my retail salesman. He answered all my question and concerns. Glad I made the purchase in store and had this great quality service that came with it.
Really friendly staff. José was able to set us up with a great bed for our daughter starting in college
Jeremy is a good guy to work with. Very helpful.
Michael was great help and extremely knowledgeable! He helped me find a mattress that fit all of my needs. Great service!!
Jeremy in the Las Cruces store made my experience of purchasing a mattress, box spring, and bed frame quick, easy, and seamless. I hope the delivery and set-up go just as smoothly.
Purchased pillows a number of times. Jeremy was always attentive and willing to help with our requests. Not only are our pillows great but we were well taken care of. Great store
Great service. Mattresses were on display and staff was great help.
I rushed in on Sunday evening at 6 pm - which I found out is closing time. Jose welcomed me, answered all my questions and even wrote my order up. Very, very helpful, even after hours!
Great experience👏🏻Salesman was very helpful
Knowledgeable staff; reasonable price.
Excellent customer service and great prices!!!! Mr. Robert is very professional, he helped us to choose my sons mattress. Thank you so much. They have military discount!!! Proud Marine Parents!👍🇺🇸
There was a misunderstanding between the salesman and us regarding pricing. We should have paid more attention to the posted pricing. Jose immediately had the problem resolved. The Denver Mattress has great products and would recommend doing business with them.
A big thanks to Jose for helping me purchase my first purple mattress! He was very helpful, I cannot wait to pick it up!
The wife an I went in just looking for couches an maybe a price range on a mattress. Jeremy started engaging an creating a great environment, making the Denver Mattress, comfortable!! As we looked around Jeremy pointed us into the best part of the store, Temper-Pedic. Jeremy helped us not only purchase a mattress at a great price but helped our overall living, with a great sleep! Night after night.
Walked in, and was greeted by Robert. He was explained the mattresses to us. We explained what we were looking for, and he directed us right to what we were looking for. Great price and service!
Friendly funny awesome experience hade what we wanted worth the trip if you live out of town like us
So far, so good. The people at the store have been super nice and helpful. I took quite a while to make up my mind and came in several times to try different mattresses.
Service was great! Was quick told them what we wanted showed us a perfect fit on the first try! Very quick with ringing us up! Cant wait for out new mattress!
Jose was really good to me and my mom we both bought a mattress very good service 😉
Jose helped my girlfriend and I find a new mattress. He was very friendly, patient, and knowledgeable. Someone a first-time mattress buyer needs.
Best customer service experience, Robert new exactly what we needed. Robert didnt try to sell us what we werent looking for. We were looking for something specific and showed us the items and it was a done deal. Best service ever, Thank you Robert!
We came in looking for a new bed and we were anxious to speak with an associate but Jose crushed it ! He helped us understand the differences in our bedding and guided us through the process of shipping and was patient . He made us feel comfortable and at ease . We wouldn’t have left a review normally but we felt that this associate deserved a good review !
Fantastic service. All my questions answered with no hassle. Big shout out to Jose!
Staff were very helpful, we got exactly what we came to buy! I’m very satisfied with my experience!
Mr. Soto was very professional and helpful.
Jeremy was extremely helpful and knowledgeable. Thank you again
Jeremy was knowledgeable and informative. There was absolutely no pressure to buy. An excellent experience.
Jose was great and very helpful!
Micheal Sutherin was the associate who helped me today. He was very informative and very professional, very pleased with my purchase and can’t wait to take delivery!
Can hardly wait for our new mattress. It felt SO comfortable!
Had a great experience and Obed is great sales man in the mattress side, very professional and kind. Would definitely go back and would recommend.
Robert was super helpful. The store was extremely safe and we were able to find our perfect mattress
The person I talked to was very helpful and made it very easy to buy the box spring I needed!
Very helpful in explaining different products. Friendly and professional.
Great service! Very friendly and happy to show benefits and differences to make Im getting what I want