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Walmart Auto Care Centers
8060 W Tropical Pkwy, Las Vegas, NV 89149, United States
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Walmart Auto Care Centers
Comments
Gr
Review №1

Quick oil change, very professional. Great job!

Ra
Review №2

To all the foster parents out in Vegas this is so needed and so helpful for our family great understanding people who take their time to give back oyr family thank you

Ja
Review №3

They always seem to be short-staffed. The mechanics themselves are very nice though

La
Review №4

Great service and easy install on my tires.

me
Review №5

Horrible. Went in for an oil change. Upon leaving, mechanics failed to put oil pain protector back in place. Began driving with sparks coming from under car. After returning, staff stated if I go get the new part they would install it. Harry and Lloyd must be running this place. NEVER AGAIN!!!!

je
Review №6

Worst service, Ive tried to schedule an appointment for tire service for 3 days. They never answer the phone.

An
Review №7

Absolutely lousy service and customer service. Dont bother to callThey dont answer the phone and have no supervisor in charge

Ja
Review №8

This place was great. I was having a rough morning with a dead battery, I took it to this Walmart and the employees got to me immediately. They were nice and funny, they really made me feel better. They told me what they were going to do and an estimate on how long it would take. I cant stress enough how nice and helpful they were they really made my morning better and they finished replacing my battery in like 30 minutes even with a line of cars. I will be coming back again and will recommend it to everyone.

Ja
Review №9

They put the wrong oil in my car!!!! Its a good thing that I know which oil my car takes and checked what they put in before I left. That couldve destroyed my car! After showing them that they messed up and waiting for a while for the mechanics to dispute with the manager that the wrong oil wouldnt hurt the car (which is COMPLETELY wrong) they finally took the car back to change the oil to the correct oil. I even told the lady who took my car the oil type and she wrote it down and they still got it wrong!They also never called me to tell me that my car was ready so after 4 hours of waiting I had to call them.

Me
Review №10

After over 2 hours of waiting for an oil change we got a call that they lost the keys. But by the time we called they found them. Then we were called again and told they didn’t have the oil filter. Our only option was to walk to the auto part store, buy our own filter and bring it to them. After TWO trips we got the right filter. They were not willing to discount what we paid for the filter and Were extremely unaccommodating and rude. Got there at 8:30 with 3 cars ahead and finished 4 hours later.

Se
Review №11

My girlfriend got her oil changed about a week ago. A few days later we noticed oil stains on our driveway. After popping the hood, we saw oil everywhere. Oil was covering the engine and the oil cap was not screwed back on. Im guessing the oil spilled out of the top after a few speed bumps. She ended up low on oil and we had to buy oil just to get her to a proper level. Additionally, she was stuck wondering around Walmart, because she never got a call to notify her the service was complete.

ms
Review №12

They took two hours and couldnt get me in for my new tires which I ordered to the store on Oct 29 then gave me an appointment to come on Oct 30, the was an appointment early in the morning and they didnt have the courtesy to call and inform that their compressor doesnt work and they cant do the job. Called twice them today but no one picked up the phone in auto center. Went there and the associate said they cant do anything today because the compressor is still broke. I wish Amazon did Tire and Lube services. Walmart Auto Care is a joke. Cancelled my tire order. Ill pay more to get the job done instead.

Fr
Review №13

The worst experience; my daughter purchased tires online for her car through Walmart. The tires arrive and we went to put them on the car. 1 hour later they have to have someone from pick up to come to retrieve the tires. They offered to put them on and we were still okay with that until 3 hours later they tell us they only put original recommended size. We ordered these tire from Walmart! Then they are understaffed we have to wait till the tech to finish his break to put the the tires in the car so she can take it to another shop. NO Bueno.

Jo
Review №14

Terrible experience. Ordered 2 tires online. Went to the auto center desk to pick up the order. Guy tells me, he doesnt know what to do with the order number. Hes just the money guy. Go try one of the guys outside. After spending about 30 min waiting outside I finally get someone to acknowledge me. The guy barely spoke a word to me the entire time. Eventually the 2 new tires are put on and all seems well. Next day bring the car on the freeway and the tires feel off. Something wasnt right. After driving the hour round trip in fear of my car sliding off the road. I go home. As Im looking at the tires I realize one of them is missing the balancing weights. Look around and sure enough. Sitting on the floor in the garage. Didnt put them on well enough. Take the car back. Tell the guy whats going on. The guy was very understanding. 5 hours later I go in to pick up the car. Instead of using the inside weights for the balance. He used clips on all 4 of my custom rims. I tried just saying who cares even though the damn rims look terrible now. Go home. Next day I realize the car doesnt feel the same. Then I notice this time that the bigger tires and rims that were supposed to be on the back of the car are on the front. So guess what I am doing today. Jacking it up and moving my rims and tires around. Why did I spend $30 for installation. My car has been at this place for over 10 hours in total between 2 trips and in the end I am doing everything myself. I should get my $30 back.

Er
Review №15

Been here a couple times. Quality, friendly service. All the guys and girl that work there are awesome and keep me coming back. Way better than those used tire shops around town that try to charge you the same this place does new.

De
Review №16

Went here this morning car wouldnt start needed a new battery Thank you Bo for the fast friendly kind caring help i greatly apperciate it he had the battery put in and cables cleaned and me ready to get back on the road in about 15 minutes and checked my tires and put air in them for me told me if i had any problems to come back he turned my bad morning into a good morning ... Thank you so much Bo

Ma
Review №17

Service at this auto center has gone down hill immensely. Used to be great to go to but now the people are incredibly rude and dont care about giving quality service. They dont even collect your keys when they take your information about your car. Do not recommend getting an oil change here or even wasting your time here. If you plan to come, be prepared to have your entire day wasted getting a service done.

Si
Review №18

Joshua was awesome at customer service, he acknowledged me immediately and was very courteous. I have had bad experiences with other companies but atleast I was recognized and treated fairly, which I appreciate! Hope the rest of the experience goes as nice!

Ju
Review №19

Been here a few times for my car. They always take care of me. Sometimes there is a wait time, but the service is good.

No
Review №20

Called to see if they could install my tires and they said yes come in it will be quick. Get there 30 mins later and all on a sudden its we are backed up cant do it. Phillip was who said that and he couldnt even stop what he was doing to talk to us. Seems to me like its bad communication and lazy people who dont want to do their job. *returned and Jacob kindly helped us*

Or
Review №21

Just the worst, laziest, and slowest workers you could probably find that will still actually show up for work. Went there and hour before they closed and was turned away because the 3 workers couldnt handle mine and the other car in the shop. I wish I got to be such a lazy sob at my job.

no
Review №22

Make sure you talk to Will. he will, no pun intended, take care of you. they have great prices, but Will will, sill no pun, steer you straight. ok, maybe that was a pun.

Je
Review №23

Takes FOREVER but just because they are always super busy and reliable.

Je
Review №24

Customer service is non-existent. If you need auto service do yourself a favor and pick a different Walmart.

sm
Review №25

Just wanted to buy new tires and I was turned down 2 hours before they close because they said they were unable to take more cars, the shop was not busy.Hello Discount Tire

Da
Review №26

This place says its open until 7pm, I just called (5:43) and the lady who answered said theyre already closed for the day? Can you update the hours, its a little misleading.

Ro
Review №27

They are always nice, courteous and helpful at this particular Walmart

Va
Review №28

Worst customer service I ever seen. I would rather pay double price than deal with this shop.

Mi
Review №29

STUPID PEOPLE ANSWERING PHONES HEREW O W ......!

Za
Review №30

Terrible time

Ro
Review №31

The worst customer service Ive seen, I was standing in my car outside for more than 20 min waiting for someone to approach, having about 7 people in the workshop, really very bad service I do not recommend it at all, better pay a little more where they serve you quickly and with good attention.

Information
21 Photos
31 Comments
2.5 Rating
  • Address:8060 W Tropical Pkwy, Las Vegas, NV 89149, United States
  • Site:https://walmart.com/store/2884-las-vegas-nv/auto-care-center
  • Phone:+1 702-839-3640
Categories
  • Car battery store
  • Auto parts store
  • Tire shop
  • Oil change service
Working hours
  • Monday:8AM–6PM
  • Tuesday:8AM–6PM
  • Wednesday:8AM–6PM
  • Thursday:8AM–6PM
  • Friday:8AM–6PM
  • Saturday:8AM–6PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
  • Wheelchair accessible restroom:No
Planning
  • Quick visit:Yes
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