Thank you Evan @ Tech 2U! I am technologically challenged and after trying to figure out an issue for 2 hours on my own, I called in to Tech 2U. I wish that I would have called sooner! Tech 2U was great! I was quickly transferred to Evan and he was able to offer a recommendation for the adapter that I needed to solve the issue. He was very patient with me and answered all of my questions. He saved me time and money and a lot of frustration! Thanks Evan and Tech 2U! I will definitely be recommending you to the other people in my life that are technologically challenged like myself!
This was my first time in dealing with Tech 2U, and Im very pleased with their services. My tech Sean was, of course, responsible for this rating, as he is pleasant, VERY knowledgeable, and does it RIGHT! Thanks for your good work, Sean.
Took my computer in to get fixed and the technician knew exactly what was needed. Very nice and good service would definitely recommend!
Employees are very helpfu,, friendly and pprofessional. I received a phone call the very next day after dropping my computer off. Given diagnostics about my computer along with options to help me decide what the next step would be made this whole experience quick and easy.
They were all so patient. It may have taken longer than I thought it would the one time, but they finally got it all worked out. Josh that came out personally was absolutely Magic. They were just so kind and patient that I couldnt believe it thank you very much!
Very knowledgeable and professional. I would highly recommend Tech 2U!!
They are very helpful and informative...They dont talk over your head even if you dont know tech lingo
Prompt and timely service. Technician was knowledgeable and professional. Took care of my problem. I have used this company before and would highly recommend them.Thank you
Took a 15 year old shot MacBook and they took great care. Very reliable and had it back in 4 days. I wasn’t in a rush so they took there time. Highly recommend
I have always had great service.Thank you all.EvanDimitri
Couldn’t be more satisfied. Josh did a great job. All my computer needs have been restored.Please pass my thanks on to Josh.
Very happy with the service I have received from your team. This was the second time I used your company for my home computers and have a laptop that needs your service as well. I think your price is a little more but the service makes it worth it.
Tech 2 U was able to assess my computer problem, fix the problem, test to make sure their fix worked properly, and returned my computer in great working order. Perfect. The cost was very reasonable. The techs were friendly, listened to my computer problems, patient in their questions and explanations, and kept in touch. I will subscribe to their monthly service and make sure my computer remains in good shape for as long as I have this desk top computer. Thank you Tech 2 U Las Vegas.
These guys are great! I work from home and my computer is essential. They responded immediately and fixed the problem. Ill definitely use them for all my tech needs.
I have used Tech 2 U twice so far, and each time I was satisfied w/their service. Mathew was courteous, patient answering my questions, he resolved the issues I had w/my PC/phone and printer. Its worth the money to hire Tech 2 U, a one time solution to your problem until a different problem comes up, I recommend Tech 2U!
I was a first time user of this service. They were responsive and professional. They did not assume what the problem was, they listened first. My technical problem was solved in a timely manner. I will use this service again.
Hello, Shane took the time to explain the problem and the solution. Tech2u has been excellent in customer relations. Thanks
Ive only dealt with Sean, and he is amazing.
I have a good history of working with Tech2U, for many years. This last experience left me without my computer for a week and I decided to pick it up.
I am not Tech savvy and Anthony made it easy for me to understand and he quickly brought my computer up to speed . He answered all my questions and made suggestions that certainly helped me to perform my tasks easier. I love your Company and your employees.
We always have very good experience with your online service. this time the technician was able to do the work well and quickly to our satisfaction.Dont forget the sugar and cream in his coffee if he so desires. He earned it plus a shot of bourbon or Rhum!!!
You were able to pinpoint. The issue with my printer remotely enabling me to reconnect on site. Great job!
My Acer laptop was having a problem with the touchpad not working. They wanted to change to much money to see what the problem was. I called Acer helpline . All I had to do was press F7 and problem solved.
I’ve used Tech2U for my home office and business for years. Friendly, professional service and always very responsive.
I called for a problem with outlook and the problem took 10 days to fix and they lost some of my contacts. I requested to speak to a supervisor several times and no one called until a month later. When he called I told him the problem and he did nothing but defend their organization and his actions. He finally offered me a $40.00 discount on any future business. If you use this company be aware that no one is watching the technicians and if they screw up you are not getting you money back.
THE PEOPLE WHO WORK AT TECH 2 U, WITHOUT HESITANCY, I CAN SAY, GO ABOVE AND BEYOND TO MAKE THE WORLD OF COMPUTING SEEM ALL UNDERSTANDABLE PLUS THEY ARE PROBLEM SLOVERS..USED FOR THE PAST 5 YEARS AND WOULD RECOMMEND TO ALL WHO NEED THIS SERVICE. Cynthia Martin
I have been using Tech2U for more than 10 years now. They have never let me down.
They are absolutely great and follow through and make sure that everything is done thoroughly and very professionally. Matthew was my tech and he was excellent.
I am satisfied with Tech 2Us service! Thank you for rescuing me when dealing with tech problems.
Matthew was quick and to the point. He did what he could to fix my problem.. he made sure I understood. I like that!.
Tech2u, very professional, friendly, on time...............highly recommend
Got scammed. Sketchy place. Don’t trust the fake reviews.
I have been using Tech 2 U in Las Vegas for many years -- at least 10. I have had repairs done with them, purchased refurbished equipment through them, and now utilize their monthly remote service which I use often for checkups and everything else required to keep the computer running smoothly.I have always found the techs to be reliable, responsible and professional. I used Tim for something yesterday and he did an excellent job. I have recommended others to Tech 2 U over the years and I know at least one person who has signed up for monthly maintenance as a result of it. I just wished they had a referral program back to the client who made the recommendation with a month of remote service for free.
The tech Timothy took the time to listen to my concerns & handle the problem like a professional.
I received a friendly greeting when I walked into their door and a free estimate of repair costs. They were thorough, courteous, and knowledgeable; getting the repairs done in a timely manner. The price for repair initially gave me sticker shock but after some research, I realized their prices are very competitive with others. I would definitely recommend this place to friends and family.
I have used Tech2u many times and have been completely satisfied with their work and people.
Quick, quality service, and then some !
Techs are always courteous as well as professional. One can always expect some type of follow-up.
Very happy with the service and very convenient
Fixed Computer early, excellent knowledge, very courteous Tech
It was a lot of money for not much work. Way overpriced.
Great service, would highly recommend. They were able to recover all of my photos and data!
Tech 2u sent DAVID to help me with my printer. David addressed all of my concerns and issues. He was courteous and extremely knowledgeable and has a great personality. I would like to rate him a 10. I have used a number of technicians in the past and he was the best. Thank you David!
Outstanding professional service by Mathew
I explained my problems to the intake tech who must have taken good notes. When Kevin called to tell me he was beginning to work on my computer he already understood what my problems were,. He called when the process was done, and I was pleased with the short amount of time it took. Kevin was there when I picked up my computer and explained what he did. It was all done neatly and quickly so I didnt suffer to much down time. I was pleased with their work and have used Tech 2U several times. They are my go to computer guys.
We have used Tech 2u for over 5 years. They always are profesional, and get the job done.
Thanks to Joshua who got me up and running again.
They are very helpful and work with the customer.
I’ve ordered the virus software for several years and had my 10 year computer fixed twice with no problems.
I called Tech2U after getting the runaround from the Geek Squad at Best Buy. Im glad I did. When I called, a real person answered the phone and was able to set up an appointment for me for the very next day. The person who scheduled the appointment explained their pricing which sounded fair to me. (If they fix the problem in 20 minutes or less its $99, if it takes longer than that they charge a flat rate of $199 regardless of how long it takes.) The technician came to my house and fixed all of our home office problems. He installed some monitors and hooked up some computer components. Everything works great. Tech 2U did an awesome job with great attitude and customer service.
The gentleman who arrived was so professional and knowledgeable. What a relief . He spoke slow and showed me how to navigate the printer. Amazing and highly recommended to everyone to utilize Tech 2U
Joey was knowledgeable, timely, friendly, and productive. He was very willing to discuss problems with computer and malware. I would ask to have him return next time I need assistance.
Tech 2U technicians are very competent and quick. We had an issue connecting 2 new desk printers to our wi-fi. Tech 2U had to come out to our location to fix. Very friendly, professional and prompt. I would recommend to any business.2/20/20 After Cox business came and installed a new router to our business all of our printers in the office fell offline. David Butler was dispatched to us and completed his assignment with EASE. He even connected me back to a printer several technicians before him could not figure out. Great job Tech 2U!
I had to get a new computer so the tech came to my house & picked up my computer & removed all the data to transfer to the new computer. He loaded all the info into the new computer at my home & stayed to help with all the questions I had. I would recommend Johnathen & Tech 2 U. I am not very computer knowledgeable & he had all the patience to answer all my questions. I want to thank you for the service you provided, it was a great experience.
Fantastic service and professionalism! If you need IT help, this is the place! Every employee that I came in contact with was polite and patient with my concerns; never making me feel like I was clueless which, to say the least, is why I needed their expertise!Appointments as promised! Repairs as promised! Above and beyond service to my business as well as completing repairs remotely after hours! Technician, Evan, worked diligently to make sure all my devices were running properly; he truly went above and beyond!!!Technicians Joey and John were knowledgeable and polite! Garrett and Mike patiently assisted me on my numerous phone calls! Overall just a Great Winning Team here! Thank you! 👍👍👍
Installation technician arrived on time for appointment, very knowledgeable, and explained operation features. Call in support technician very helpful to answer questions on new system plus having remote access to our computer a major help.
Im a little older than most, so my explanations of whats wrong to Johnathan were sketchy at best. He took control, put my 2 and 2 is 5 info and fixed everything I asked for and then some. I now know 2+2=4.He fixed it, and then spent time to show/explain to me everything he did. Ive had other techs in my almost 70 years and no one can compare to his knowledge and skills. Big 5+ stars
I brought in my computer for a pile of work on Friday night, paid a little extra for a rush, and picked it up at 2:00 Saturday afternoon. Great service by techs who know what they are doing. Highly recommended.
Joey was my Tech and he was very thorough and explained what he was doing every step of the way. I would definitely use them again
Robbie went above and beyond what he needed to do to fix my laptop. I would strongly recommend this place to anyone
Mac book was repaired on time and on estimate.Guys were knowledgeable and very friendly. A pleasant overall experience.
I called to ask them to help me transfer an antivirus from one computer to another one. They responded very fast and did a great job. Excellent customer service
Service was great. When I orginally called on Saturday, I was told the store on Eastern was open on Saturday and I could get a cost estimate. I went there and was told I had to leave it till Monday to get estimate.On Monday I was called by Ronnie with an estimate. Repairs were approved and completed that same day.Will be happy to return as a customer
Super friendly and helpful, had a little hiccup building my first PC but they were quick to run a diagnosis and get back to me in the same day.
Very good and professional experience 👏
Idk but it just seemed way too sketchy of a website I felt like I was gonna get scammed
Excellent service and put me quickly at ease. They were efficient and explained the process to me of what was wrong and what was done to correct it. I have used them several times and have always done well. I would highly recommend them!
When my system bit the dust they not only were able to give a good diagnosis but was able to sell me a wonderful system that was actually better then my previous one but a lot cheaper. They were not intrested and wrapping the off they were intrested and taking care of my problem.
I really have nothing but good to say about Tech 2U.From customer service to my technician all professional and courteous.Ernesto, my technician, is the absolute best!!He loves a challenge and always rises to the occasion.Thank you Ernesto!TECH 2U is the best!!Dyane J.Henderson, NV
Awesome company! Great customer service. Very friendly and professional. I 100% recommend their service.
Excellent service. Ronnie listened carefully to my needs and was very helpful.
These guys rock! They are thorough and communicate throughout the process.
What a wonderful place! I came to Las Vegas with my husband and were both retired but we use our laptop frequently for investments. We opened it up this morning in our hotel room and it wouldnt turn on. Im not from the city but when I looked up computer repair I was pleased to see theres a Tech to you here too! Id used them before in my hometown and was pleased so we called them up and they suggested bringing it into their office, which wasnt too far form where we were staying. We came in and explained our situation and Kevin knew exactly what needed to be done. He took our computer in the back and let us know he could have it working before we leave this morning! Sure enough, 15 minutes later it was working great again and he even assured me that the warranty would apply in my hometown as well. So happy these guys are in more than one place!
Tech 2U is my go-to group for everything IT which has typically been with computers!! My most recent experience was with a phone system issue and the Tech 2U Rep was very competent and knowledgeable in solving my problem!!Thanks!!Best,Neil O.
I am very very happy with your company. i have used your services several times and had a clean computer before the technician left. this last visit took several hours and now i have a clean working computer. it is good to now that you can have someone come to your home and see what they are doing. i am a repeat customer and will definitely use them again and recommend others to use them.
We are a couple of tech challenged people. Love being on tech 2us support, they are straight forward, know exactly what Im trying to explain. And if I could I would give them many more stars....
THANK YOU THANK YOU THANK YOU!! Kevin got my computer working again very quickly after my hard drive apparently stopped working, he was even able to get my pictures from the bad part. Happy to refer anyone and everyone to these very nice young men!
I recently needed help with installing a new computer. Everyone at this company was very helpful . A very special thanks to Jonathan, the tech who did the work in my home. He is outstanding, knows exactly what he is doing, and was very kind and helpful to me. This company rocks!
My computer tech, Ernesto, was absolutely the best. He was courteous, patient, professional, respectful and very knowledgeable. He solved all the issues I was having with my computer, explained things very thoroughly, answered all of my questions, listened to my requests/likes/dislikes and made sure my computer was set up exactly like I wanted it, I was very impressed and would definitely recommend Tech 2U again, especially Ernesto. .
The young man who assisted me in my computer setup was just terrific. He was efficient, but unhurried, and knew his business. He answered all my many questions in a business-like, professional and indifferent manner, and I was most grateful. I will this service again.
Best place in the city to trust with you computer! Great service and fast! I hope i do not need help again but if i do i will come here!
Okay so I tryed to get my computer up & running again after a crash. Im no expert but I used my Laptop and went to Microsoft & Online for answers. Tryed Everythin. NO LUCK. So I looked online at a few Websites came up with Tech2U. Was best decision I EVER MADE. Made a call explained problem they said we can have Tech. To your Place tomorrow. Tech named JOEY Came - diagnosed my PC HAD DRIVE BURNT OUT. He put his Pen Drive in my PC & was able to open my pc & access my files,etc. He explained my Options for repairs and also several size drives I can get installed. Hard drive or a New SSD. Next he asked what I would like to have reinstalled on the new SSD Drive. I had about 4 K in pictures and over 8k in MP3 music. Anyways Tech JOEY TOOK MY PC BACK with him. I was given a exact price Quote at my home for the repairs, parts, etc. If there were any additional charges they Will Call First. Tech JOEY took my PC back to the shop this was on Saturday at 230 pm. He said he would start work when he got back. He said he was off Sunday & Monday. I recieved a call on tuesday Afternoon my PC was fixed given the Amount again to be sure. They accept all Credit Cards, checks, & Cash. Wednesday PC was brought back by same Tech JOEY . He put PC on my table plugged it back in. Yes Yes Yes we are up & running again. He installed software for my Printer showed me a few things and was on his way. TECH2U Didca fantastic job. PRICING WAS EXCELLENT. FAST FIX& RETURN. I WILL HIGHLY RECOMMEND TECH2U FOR ANY COMPUTER NEEDS. THERE IS ALSO NO TRYING TONUPSELL YOU MORE EXPENSIVE PRODUCTS. 10 * +. GREAT CUSTOMER SERVICE . TECH SERVICE. CALL THEM
My “Go-To” guys for tech. Reliable. Consistent.
Very efficient and worth the remote support membership. I have used their services a couple times over the past year and extremely happy with the service.
Im from out of town. My MacBooks external hard drive was not working. I needed a quick fix. These guys fixed my problem in less tan 2 hours. Highly recommend Tec 2U.
Fast and friendly
I took my PC in for a diagnostic and was pretty happy about the service they provided until I went and picked up the PC. The diagnosis was that the motherboard was shot, which I suspected, and that it really wasnt worth repairing, which I agreed with. As I pulled away with my PC, I noticed that the aftermarket video card that Id installed a few months back had been removed. I returned to the store and asked about it and the tech laughingly explained that hed removed it for some testing and forgot to put it back in, after which he went to the back and retrieved it for me. I would have been happy with this explanation if it werent for one detail. I had installed the card in the fourth slot from the bottom. When you install a PCI card, you remove a blank-off plate to allow the card to mount to the chassis. In what I can only assume was an effort to cover up an obvious hole left by the missing video card, the technician had taken the blank-off plate from the very bottom slot (where it was much less likely to be noticed) and moved it to the slot where my video card was. Thinking that maybe I was misremembering which slot I had installed the card in, I opened up the computer and confirmed my suspicions, as the bottom slot where he left the slot open had the wrong style of PCI connector for my video card, it literally was physically impossible for it to have been installed there. Having been an electronics tech in a past life and currently being an electrical design engineer who designs boards much like the one he removed, I can state that there is literally no reason for him to have gone to the effort to move that plate, other than he knew I would never turn that PC on again and he thought I wouldnt notice that the card was gone. Admittedly I am making some assumptions about the technicians intentions, but I cant picture any other reason for him to have done what he did. The funny thing is that if theyd simply asked, I would have been happy to let them strip the machine for parts after taking the couple of things that I needed.
Tech guy came right on time. he fixed the computer quickly, he was kind and considerate
Even though he showed up later than planned, they called to let me instead of leavong me clueless. The tech knew what he was doing, confirmed the problem and had the hardware to fix it. This was my second time using tech2u and it wont be the last.
Very fast and efficient. Couldnt be more helpful and most importantly quickly resolved the issue.
Danny,***** Service for Brandon from your home office, Sacramento California he gave us really great service on Tuesday September 8, 2015 via remote. Brandon was courteous, efficient, one of the best technician we have had from Tech 2U. Five Stars for Brandon. We would like to request Brandon if we need future assistance.
Was a very easy experience for me.. I llowed them to take control, and they installed the material that was needed, I paid them, and it was finished.. Thank you for helping me, before I had a problem..
I was very pleased with the service I got from Tech 2U. I would not recommend buying parts due to the high markup, but they are happy to have you purchase your own and have them install it.
These guys know their stuff! You believe you have a major problem, but after they are done, feels like you have a new computer! Highly recommended! Dont trust anyone else!
I have used these people for over 10 years and have always been pleased with their service.
They do a great job of keeping my computer in good running condition, I have used their service for over a year now
Tyler was terrific in solving my computer issue. He was very patient,thorough, knowledgeable and methodical in addressing the problem and brilliantly solving it.I was very pleased with the service
One of my kids knocked over the iMac and I called Tech 2 U and was told that the cost would be $400 to $600. I could work with that so I have the tech come out.The tech was nice. He tells me that they cant fix it because the aluminum is bent and the cost to replace the parts would be above $1,000. I told the gentleman on the phone that the metal was bent. None of this would have been a problem if they didnt insist on the $90 diagnostic charge. I even told the first person on the phone that Id be willing to send photos so that they could see what they are working with before coming out.The bottom line is that their sales employees and tech employees operate under different goals and the end result is that I waited for a tech to tell me that they cant fix my computer and was charged $90 to learn that. I could have instead spent 2 minutes emailing them a picture that would have accomplished the same thing and saved me the time and $90.
Tech 2U Service has always been stellar. All the techs have been courteous, attentive and, of course, ultimately knowledgeable. I would not use any other service!
Jon did an excellent job of replacing my printer and fixing the internet! He deserves a raise. Hes very sweet and a nice guy.