Had a crew working on Las Vegas and they needed something. Unfortunately they don’t take payments over the phone. This is fine if it’s your policy, but whoever the woman was at the customer service desk was extremely rude!!!!! Way to take care of your communities business.
Just wanted to give Andrew a shout out. He spent a lot of time with me figuring out the right door and size to order when he had a lot of other stuff going on. Really great customer service here. The manager and other guys assisted me as well showing me what type of screen doors there were. Will be coming here from now on!
Way better now with better staff...I shop there alot now
Such great people working at this hacienda, old school new mexican hospitality and a sincere desire to be helpful.
Awesome place friendly and helpful employees
Mike S. Was incredibly helpful and patient with my shopping needs. He is a gem! Excellent customer service!!
I usually find what I need. The customer service experience is hit or miss though. You wont always be treated like they want you there.
Customer service is always great, friendly, great prices .
Denise is always helpful and friendly. Always excellent service
Always super helpful!! And the friendliest service!! Never disappointed!!
Staff members are friendly and always walk me to where I need to find someone I am looking for.
The store is too hot
I just wanted to voice my opinion on face masks in your store .There was a man that walked in without a mask today and on your entrance door says no mask no service. They attended him and nobody said anything to him to wear a mask.
Friendly and helpful
Walked in to a girl with red curly hair give me and my sister a death stare. Hello to you too, we walked around and were not asked if we needed help the whole 30 minutes! Yikes! We came to the conclusion that it was a better idea to wait till the following day, when BTU was open.
Employees are getting friendlyer n helpful
It was ok
Its a cool place
Could use improvement on professionalism in the way of customs and courtesy. My company spends a great deal of money here monthly and never has a true incentive to purchase the merchandise overall the staff is always fair and appropriate.
Doesnt always have what you need. Coming in the next day.
They are great, gave me a VA discount and the staff help is find what we needed
Has what we need to fix up around the house and garden and good customer service
Always super friendly and helpful.
Theres some good looking chicks there!
Nice frenly workers that help with big and smallest of jobs
Excellent. Good service all around the store.
Although they had what I needed, 90% of the employees were very inexperienced and unknowledgeable, which makes asking for materials A bit of a hastle..
Never have a problem finding help
It is very beautiful and clean and calm here
The lumber we were looking for was in terrible shape there and we got the same thing in Santa Fe and it was good quality and 1/2 the price.
Fast,and friendly service
Way better than btu
Friendly staff and helpful
My go to store for everything!
Everyone is helpful
Great place to go, people are friendly and very helpful, and prices are compatible with the larger Home improvement centers