I really appreciated the text I received prior to the technicians arrival. It included his name, picture & a brief introduction, so I knew who to expect. Cisco was courteous & professional. He worked quickly to resolve the issue with the garage door. Im very happy with the service & price. Overall great experience.
Cisco was very friendly and did an excellent job! He knew exactly what needed fixing and did the job in such a timely manner. Answered all my questions and explained what was happening at every step of the way. Would highly recommend!!
Jose was awesome he knew exactly what he was doing as soon as he pulled up into my driveway. I was very impressed with his Service as very professional and polite with me and explain to me in detail everything that needed to be done. If you need to call Martin Garage Doors of Nevada I would suggest that you ask for Jose he was the best and is absolutely great customer service thank you Jose.
Jose Rosales, the person who came to fix my problem was kind, knowledgeable, courteous, professional, and caring. He immediately diagnosed the problem after assessing the situation, and was able to repair my garage door opener proficiently and timely. He went that extra mile. He is a true example of great customer service. HE ROCKED!! He is truly an asset to the company. I will definitely use the company again.
Highest points for customer service and professionalism. If every business could find employees like Ken, this world would be so much better. Not only did Ken repair the known issues with my garage door, he identified another problem and corrected the matter. My neighbor, who has worked more than 20 years in home construction on warranty issues, and I spoke while Ken performed the additional work and my neighbor confirmed that Kens recommendation was correct and not simply an upsell of products. I got Kens card and would not hesitate to recommend him and Martin Garage Doors to all.
Since 2005, I have called-on Martin Garage Doors when we needed repairs. Without hesitation, I highly recommend this company. They are competent, professional, clean and communicate with clarity. I only wish Martin provided trade services for all our household needs---they are that good! They are the gold standard in service and expertise.
Ive been a customer since moving to Las Vegas. When my ten-year-old opener lost its mind and started acting weird, I called Martin Garage Doors. The lady on the phone hooked me up with an appointment for the next morning.When Caesar arrived (on time), he was very courteous and diagnosed my problem in about a minute. He replaced the main circuit card in the opener; serviced the rails; and re-programed all of my remotes... All within fifteen minutes. Very professional.I paid with a card and was given a detailed receipt via his iPad. He left and there was no mess on the floor.I give Martin Garage Door and Caesar five-stars, and will continue as a loyal customer. Great Job!
Absolutely the BEST doors and service!I have nothing but praise for the whole crew at Martin Garage Doors! I gave Brandan my list of wants and concerns for new doors, he recommended and help pick everything out and communication was always clear and quick. The doors came in quickly, even with all of the massive Covid delays and were installed. There were a few fit issues (its a twenty year old house with a tight corner and) we ordered extra seals for the tops and sides, Ken came out to install the seals and took a lot of time to readjust the doors and make sure I was happy. Our old doors and opener were absolute garbage, loud and uninsulated so our garage would reach over 108 during these summer months. The new doors are insanely quiet and we chose the highest insulated doors they had and it has made such a difference! Even with a west facing house that is beaten with the hot afternoon sun, temp hasnt gone over 92! Cant recommend Martin Garage Doors enough for the quality and their service and best of all we were thrilled to support a fantastic local business.
They have always been awesome in their job. Ken was very knowledgeable and helpful. He knew what he was doing and i am very happy with their service.
Robert Murphy was so courteous and polite at first meeting. He wasnt the type of salesman/technician that tries to oversell/overprice products and service.Robert tried to fix the door then inexpensive way that, unfortunately, did not work. The new opener he installed is so quiet and compact.Cant say enough about him.
Cisco came out to replace the garage door lift motor and it just needed the logic board replaced. He didnt push to do the whole thing but just the board. A lot of guys would have just try to sell the whole unit. For this i appreciate him very much and the company he works for.
Ken Martin was great. He fixed my door and was concerned about my needs. I have used this family owned company three times with complete satisfaction. 5 stars
Great job from scheduling to completion. Professional performance from everyone associated with this business. On time. Good price. I will use them again. Thanks for the great job!
Fast and efficient. Very happy with the service repair, excellent experience all the way around. Thank You.
I really appreciate the service I received from this company. The Service Tech arrived at the time he told me he would be here. I received the call from him and a text with his picture and the companys COVID policy. He completed the job quickly and efficiently. He was very polite and helpful and answered all questions. I would recommend this company highly. 💯
Very professional, able to send someone out within a half an hour, Cisco is very knowledgable, diagnosed, repaired and serviced the door with excellent customer service all the way around (from the receptionist, through the service). I will definitely recommend to my friends and I will definitely use again if needed
Excellent customer service. The technician, Robbie was very knowledgeable about what had to be done. Everything is working great now. Thanks Robbie
Robbie did an excellent job in switching out the old garage door opener for a new one and making sure the controls were all programmed.
Hello, if you need any help with your garage doors. Martin Garage Doors well get it done in a very prompt and respectful way. And the price is right I have a very old system and Ken made it work. I would refer them to anyone. Thank you so much Ken.
Ken was great. Polite, friendly, accurate with his time estimate, and came back again the same day to adjust an issue we encountered later on. Nothing to complain about at all. Great company. Thanks!
If you want HONEST, professional and dependable service look no further than Martin Garage Door. I have had multiple occasions to use their service and am more impressed with each contact. Options and pricing are clearly explained and the installation is expertly completed. They are absolutely the best.
Cisco is very professional and a very good technician. As in the past, Martin has done a great job for us.
Robbie was the technician who completed the repair to my garage door. He was on time, professional and completed the work with great results. I also thought the cost of doing the work was fair.
Best experience. He showed up shortly after I called. I had a nail appointment at 11 I called at about 12 and he showed up around 1:30 or so. So Im on my way to the nail shop as soon as I finish this review. As soon as I opened the garage door he spotted the problem. Gave me the quote and then did the job. He was in and out in a matter of minutes and the job was complete. He verified that the work has been done and left me a happy customer. Ill be using the service to replace the garage door opener as well. When I use the service again, Im hoping to get Ken again.
Jose showed up promptly, was professional and knowledgeable, and fixed the issue in a timely manner. Affordable price and he made sure to answer any questions I might have before he left. I will definitely be using Martin Garage Doors for my future needs!
ON TIME, ON POINT AND UNDER BUDGET !GREAT SERVICE
Superb customer experience! Prompt and professional support from a highly skilled tradesperson! Enthusiastically recommended!
I cannot speak enough praise about this company Martin Garage Doors has taken care of my garage door for about 15 years now and they cannot be beat on pricing or timing. Thanks so much Martin Garage Doors!
Mr. Martin Jr came to my rescue with the garage door that would not come down and my vehicle was stuck in the garage . He was so very professional, kind and gracious in providing service and providing encouragement on what to do if this happens step by step instructions. Awesome customer skills, Thank you again.
A professional job to say the least. Technician explained all aspects of the task; Cost, parts, warranties and available discounts. A very customer oriented individual.
Robbie was friendly, professional, and efficient. Would 100% recommend him and Martin Garage to anyone. Installed 2 jackshaft openers on my shops 10 doors. Everything works smooth and quietly!
The technician, Cisco did an excellent job! I would refer Martin Doors to anyone. The job was done right and in a timely manner.
Dear Martin Door of Nevada staff:Cisco Cedillo has been my service representative a few times through the years that I have needed repairs on garage doors and called Martin. He is very professional, thorough, and efficient at his craft. We could use a bunch more like him in the workforce.And thanks for being so prompt.Thanks again,Charles Graham
Robbie is great! Fast,friendly,clean and honest garage door service and repair.
Outstanding response time, professionalism and results. Well done
Very professional and made the repair in a very quick and efficient manner, we would highly recommend this company for your garage door repairs and purchase.
I enjoyed the experience. The only reason I gave 4 stars is that my mounted opener stopped working. Service was excellent. I made the appt online and technician arrived within the time expected. He reviewed what I had, listened to my needs and tried a couple of solutions. Although I had to call them back, they responded quickly and courteously.
Excellent service, very nice and took his time to explain some things about the door. I will call again if I need garage door service.
I visit the showroom to purchase weather seals, and my experience has always been nothing but positive. Both ladies at the front desk are very helpful and accommodating. Thank you all!
I found Ken Martin to be extremely helpful and knowledgeable. He worked with efficiency and competence to locate the problem and fix it. It was a pleasure to deal with a workman who was upbeat and positive and whom was willing to answer any questions I might have. I would definitely recommend this family owned company to others.......Mary Chastain
Robbie did an awesome job. Treated our garage door like his own. Have had many repair men in our home + to work on our garage door. Robbie is simply an outstanding technician. Efficient, thorough + meticulous. Robbie will be the only one we will ask for in the future. Again outstanding professional + top shelf quality work.
Robbie Murphy provided professional services. Completed work as contracted. I would refer business to the company.
Jose did a great job replacing the door springs on my garage door. He was professional, courteous, and efficient. Prior to arriving, he called to let me know he was on his way. I would highly recommend him and Martin Garage Doors.
Jose was very professional and did a great job 😁 we would recommended this company to our friends and neighbors
Robbie did a very good job replacing the old worn out seal on garage door.I reccomend if you need to replace the seal on your door.
Cisco was our garage guy. He was very experienced, knowledgeable and fast. Everything installed looks great. Will definitely see you guys again.Thanks Cisco and Martin Garage Doors.Mike n Donna Logan.
My remotes wouldnt open the garage door unless I got very close. The Martin worker, Cisco, provided options to fix, starting with the least expensive and only going to the more expensive if the earlier items didnt work. In the end, for $349 I had paid for 1) the visit, 2) a new high power receiver circuit, 3) 3 new remotes. I thought this was very reasonable, and Cisco was professional and helpful.Joseph
I can’t speak highly enough about Martin Garage Door’s customer service and product. They are very reliable, dependable, courteous and efficient. Martin Garage Doors exceed expectations in every way.
Fast and Easy. My garage door broke early morning. Called Martin Doors during business hours and they had a technician come to my house within an hour. Cisco is a veteran garage door technician and been with the company for more than 14 years. Cisco is highly experienced and repaired my garage door quickly and safely. Employees like Cisco makes companies great. Take care of him and he will take care of you.
Could not have had a better experience. The tech was knowledgeable and identified the problem in the first minutes. He was on time & on target. The whole experience was resolved in less than a half hour.
Fantastic to deal with excellent installer prompt and ontime.
Robbie was pleasant and professional. Very informative and helpful! Martin Garage provided prompt service! I highly recommend!
I have an older model Harrison unit which is not listed with any other universal replacement options. Luckily I found Martin Garage Doors and was able to arrange for an appointment just a couple days later. Cisco, the technician, came out to my residence and provided everything I needed to make my system 100 percent again. Pleasant, honest, and efficient.
Fair price, on time, professional install and looks fantastic.
SO professional and fast. We had Ken come. Great communication, clean cut happy guy. Yeah and all my neighbors recommended this company because they said that the final prices are lower than the competitors.
Robbie was very friendly and went to work quickly and efficiently. He was very knowledgeable and knew what he was doing.
Great service, quality work, high quality doors. Received the doors much faster than anyone else was able to promise. Very, very satisfied.
Great experience. Timely, professional technician. Definitely recommend them to any and all who have garage door issues.
Extremely pleased with the rapid response and excellent service provided by Robbie ...knowledgeable, friendly and thorough....
Professional, yet friendly expert service to assess and repair the problem.
Great Service! Robbie came out and immediately identified an issue with the mounting of my garage door. The wood the opener was attached to was split down the center and the mounting bolts were pulling out. He fixed it on the spot. I am extremely thankful for the great customer service and speed of the repair.
Martin Garage Doors recently installed a new 2-car garage door for us. They were very helpful in explaining their products & we found their prices (to include installation) very reasonable. The installation process went very smoothly, & were extremely pleased with the look & quality of what wed selected. I would recommend them to anyone in need of a new overhead garage door
Great service and prices. I highly recommend Martin Garage Doors if you need your garage door repaired or replaced. Jose was great. The company sends a text, along with a picture of the technician, when they are on the way. All kudos to Jose and the company.
Both Tammy and Jose were extremely helpful when I had to replace the motor in my garage door. Called Monday late morning, Tammy made our appointment and Jose was there early Tuesday morning. Job was completed quickly and efficiently. I would definitely recommend Martin Garage Doors! Thank you.
Woke to find garage door spring had broken sometime during the evening hours. Called fir an appointment for replacement of broken spring around 7:30a.m. and by 9:45a.m. our garage door springs were changed, and everything was back in working order.The technician was professional, friendly and the job was completed with no mess or hassle. The company offers a discount for first responders, which was much appreciated since this was an unplanned expense.Thank you for fast, courteous service.
Excellent service ...Ken knew exactly what he was doing and had my door working great within the time frame he proposed...
Jose arrived promptly, was very professional and explained what he found.
Jose morales arrived on time, wearing his ppd. His appearance and manner is professional. He completed the repair in a timely fashion to my satisfaction and took the used parts with him. I appreciate that he also adjusted my garage door opener. I would recommend Martin garage doors to everyone !
Cisco Cedillo is an outstanding representative of Martin Garage Doors.He was quick in diagnosing the problem, and perfectly clear in explaining the solution. I found Cisco to be courteous, friendly and knowledgable. He was very helpful in resolving the problem.
Responsive, knowledgeable, cheerful, expert and friendly service! Today was just the most recent of the numerous times we have used Martin Garage Doors for several different garages over the last decade now.
On time - great service
Friendly and efficient! Robbie did excellent work. He diagnosed the issues and completed work promptly. Thank you!
We had continued to have issues with our garage door opener. We agreed that a new one was in order and with several issues a new opener was installed. It is quiet, no noise and very efficient. Even the problems with our auto in opening the door was solved. We are military retired and knowing the company was started with the Grandfather who was a Seabee, I know I can trust them w/o reservation. I have a Grandson Seabee on active duty now which made the day for all of us involved.
Everything about this was easy. Office is polite and efficient. Service tech (Ken) called before he arrived, was excellent at explaining everything, set up our opener and answered all our questions. Really appreciate stellar service.
I was very pleased with your service. If any problem I would call you again .
Cisco Is very knowledgeable and experienced. He is the man that installed my new garage door over 8 years ago. He knew exactly what to do when my door had an issue today. It would not close. He went right to work and had my door operating like new in minimum time. No sales pitch, just inspected, adjusted, lubed, and done.
Great service, and great personality. Cisco is a wonderful technician. Highly recommended !!
Great company, great staff. Had a problem with dirt and leaves blowing in around the edges of the garage door. They adjusted the track and closed the gaps. I highly recommend Martin Garage Doors of Nevada.
Amazing customer service by ken jr
ROBBIE DOES EXCEPTIONAL WORK WITH AN EXCELLENT ATTITUDE. HE IS VERY FRIENDLY, AND WALKS YOU THROUGH THE WHOLE PROCESS OF REPAIRING YOUR DOOR. I WILL BE REFERING THEM TO SEVERAL OTHER PEOPLE I KNOW.
I have a new garage door opener 1 day after I called. Very nice workman.
Martin Garage Doors came through again.Great phone service.Great service by our technician and really appreciated the photo so we knew who to look out for.
We had a cosmetic update done to our garage door by Martin. The entire experience was amazing from estimate appointment to install. If you need repair or anything else for your garage, this is the company to go with! Our tech was Cisco. He was quick, courteous, and absolutely knew what he was doing.
Did a great job.
Always courteous and on time. Quotes are accurate, work, and workers are friendly and professional.
I like working with more mature service man. Robbie knew what he was doing, very patient with my questions, Quick and on time.Paul
The serviceman Robbie was friendly, helpful and genuinely concerned about my issue with my garage door opener. Thank you so much!
This was a very great experience. My garage door operates the best it has ever operated.
The technician was excellent. Did his job quickly and efficiently. Very knowledgeable and professional. Also the new garage door is perfect, very quite.
Jose was prompt, courteous and knowledgeable. He gave me my quote for a new complete garage door, I gave him the deposit and he was gone within an hour. Now waiting to see if garage door is installed in the time frame I was given. Will report when complete. The garage door is now installed in the time frame and I love it. It is quiet, substantial and looks very good with the colors mandated by my HOA.
Jose did a great job with the items we had to repair/maintain....he was on time, knew his business, and reminded me of the senior discount....I would recommend Martin Garage Doors & especially Jose to anyone who requires work to be done ......Bob G.
Did a great job on my needed repair and provided me with good info for deciding on the best fix. Service man was quick and very knowledgable.
Cisco did a great job diagnosing the problem with the garage door. The door wasnt opening fully and after he made adjustments, its functioning properly again! Nice work!
Cisco did a very good job putting my garage door . very Professional and Courtouse. he is and Asset to your company
We have used this company for years. Jose was especially helpful in resolving my remote issues. He spotted the problem right away and corrected it within a few minutes. It working now! Thanks so much for your help. Gayle R.
The service was prompt, courteous, friendly and competent and I have absolutely no complaints except one.....they promised to credit me the cost of my new remote and didnt. Thats the reason I only gave them 4 stars. But, again other than that, no complaints.
Cisco was extremely friendly and helpful. He was able to tune up the garage door opener, and provide two new garage door remotes. He was very efficient and provided lots of helpful feedback. Will definitely use Martin Garage Doors again. Definitely recommend based on customer service, pricing, and availability.
Was very happy with the price and service, Cisco Cedillo was the technician that worked for me and I couldnt be happier.
Martin Garage Foor great fm start to finish. Thanks Jose!