Sometimes they dont answer the phone. But they have good customer service. They do have a wide variety of items for sale. Its one of my favorite stores to buy things.

Small town care, big city satisfaction everything I needed I found

This store has everything you could possibly need for your home. The staff are super and very helpful. They really make you feel welcomed. Super clean and organized.

It was pretty delicious I would recommend eating there at casino Lafayette the food there is delicious

Very nice place to shop, thank you BTU. Thank you, so much for your store.

BTU advertises items in the flier..They dont even have in the store..

Great little shop also has UPS drop off in the back one downfall they dont except the code from your phone for the sticker lable other than that its a nice place to go for pretty much everything you need for your home

Very good service and the best parts and building material. 👍 👍

Very cool hardware store. They had everything I needed. Employees were very kind.

It was awesome the guy even told me I could get a 10% discount very great customer service I bought a gate and got like $5 off it thank you BTU employees you guys are awesome

Awesome Place, Awesome People!! Phil in the Stihl Department is Ecxellent!!!

Great people working there.

They dont have the quantity of concrete bags they try to sell you and their backyard workers just argue with customers. Disrespectful and deceptive.

Great store always stocked, excellent staff very friendly and helpful...

Reasonable place to buy lumber and power tools

Spoke w/3 workers on the floor all very helpful 👍

I walked in to your store today and had a big list of things I needed to buy.I asked an elderly lady that works there and asked if she could help me out. She looked at me with a stern look and said can you wait a minute .Im entering something in my computer. I walked away and went to Hacienda and they attended me with no problem.

Love going here for sheetrock! They help you load and you are out in a minute. Great place

Excellent place

Dont help myself and sister when we go we have to go find someone then wait dont like it unless absolutely necessary

Very helpful staff, very quick checkout, a nice atmosphere to be in kinda like being at home 🏡👍

Good service, friendly folks!

The improvements BTU has made to their store over the last 5 years are definitely noticed! Very nice store, great service and good selection.Not 5 stars, because prices need to be more competitive.

Plenty of selection and good prices. Only thing missing is a food dept. Wayne and Shelly you listening?

Great service prices competitive cleanAlways someone to assist you knowledgeable 👍

Always a pleasure where you can go into a hardware store or lumber store in Las Vegas, and find what you need and what find what you were looking for thank you BTU

I like this place. Good service, friendly and reliable.

Professional & Very Helpful especially Paint section.

Rude staff especially in the yard, prices are always way too high, considering the capital is an hours drive for Home Depot or Lowes, or two two abq I save more money for the time to Santa Fe. Large orders best prices are in ABQ. For the hassle the attitude and the always excessive prices for mediocre goods Ill continue to drive to the capital.

Quick in and out

Benjie and Phillip are veary helpful in the saw Dept!!

My son and I bought new chainsaws today. Mr. Romero was greattt. Gave us a rundown on how to operate, maintain, and safety tips. Thank you Mr. Romero.

Best customer service in town. Friendly and knowledgable.Shop Local.

Phil very helpful todays visit

Amazing customer service.

Chainsaw dude was amazing! Very happy with the help today, saved me money and gave me great advice!

Great service always helpful. I have never had an issue with getting anything cut to length or picking up any material. They have all of the random parts I am always looking for. Great job keep it up guys!

They have got pretty much everything here, great customer service.

Find all your building needs and a pleasant welcome

They can get you good stuff or better lumber. Service is very improved. Btu is cool place in las Vegas nm 87701.

They sell anything you need for building. Employees address always ready to answer your question needs. And to help you

Satisfied with their service, their attention & product. They are they are spot on!!!

There is one worker that helps everyone and everyone else said if she retired they will probably go somewhere else. So will I if that happens but she gives excellent service. Mrs Romero Andrella thanks for your help.

Friendly, courteous and the employees are helpful

The staff is always helpful and they keep cost down by always checking for thiefs. Ty BTU.

WORKERS R VERY FREINDLY AND THERE R NO LINES NO WAITING

We use this store often. Products are great and the staff is friendly. Definitely recommend!

Good little store they usually have what i need and their sales arnt to bad they are a little expensive but it beats a trip to santa fe

Lumber yard people were helpful.

Believe me! As far as VALUE....THEIR STIHL PRODUCTS ARE BETTER THAN BIG - R!!!Same brand better quality....

You need it they have it for your home improvement needs. The staff is knowledgeable and friendly and the facilities are clean.

Prices are to high. And they give you a coupon for $10 if you pend $30 dollars its not for us its for them.

5 minutes in and out with what I need. Great service

Always have what I need

Found everything I needed

Sometimes they dont act like they care to be there.

Ive been very pleased with the friendly service at this store. Hands down one of the best businesses in Las Vegas!

Excellent service. Andrea was very knowledgeable and knew just what I needed to complete my plumbing project.

Nice place for tools and rentals on equipment

Everyone Ive met who works there is very friendly and exceptionally helpful with whatever questions that you might have. With whatever questions that you might have.

Need yard help only one person there,long wait to load

Good and local lumber yard friendly place to go quick in and out worked with a lady there by the name of janeen baca very nice, friendly and helpful its God to go in there and see her great smile

Very good customer service and decent prices!

Great Team of people ready to help with your building and project needs. .

Good place to get your material friendly and quick service.

Ive always had friendly good service.

Excellent customer service helpful and courteous

This is A very professionally runned do it yourself center with a good friendly staff...

They are the best Bill helped me with all my needs. Every time i go there i leave there with every thing i need thank you BTU.

Great service by Brian. Always friendly!

Good place to find almost anything

Good place to go.They have every thing you need.

Great costomer service. Very friendly staff.

Great place always helpful great selection for a small town and if they dont have it they will get it for you within a day or two Mike is always happy to help 👍👍👍

Best place in town for contractors or do it yourselfers!

The staff is very helpful and always friendly

Excellent Customer Service - only 3 stars due to lack of adequate selection - I do get its a smaller town but if you dont want folks driving to Santa Fe for everything probably time to rethink some things

Great knowledge and customer service in the stihl dealership.

Very good customer service and satisfaction.

Always helpfull! Such smart employees!!

Great place to get your diy done.

Well stocked, very helpful.

Found what i needed

Great selection and always someone ready to help

Staff was friendly, down to earth, and helpful!

The steel weed eater we bought a month ago is awesome!!! Thanks!!! 👍🏽👍🏽

Outstanding service.

Convenient, friendly staff, good prices

Great service and friendly

Nice, friendly, everything in order.

They have great deals

Great Service Great Conversation 4

They went out of their way to help us, and gave VA discount

I work there😍😍🎶😃😃

THE EMPLOYEES HOVER AND FOLLOW YOU AROUND, MAKES IT A LITTLE UNCOMFORTABLE TO SHOP, MUCH LESS DO REPEAT BUSINESS!

Great products and staff

Friendly people who are willing to help

Place to find anything you need for the house repair or improvement

Helpful staff

Great place, friendly people!