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Competitive Edge Products, Inc
Business Office Only, 1915 N Beechwood Dr, Layton, UT 84040, United States
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Competitive Edge Products, Inc

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Co
Review №1

The 12x12 lodge tent by Kodiak is awesome. Pretty easy to set up even with all the guide ropes you have to use. Had to set up in a rain storm the first time and only took 45 minutes the second time 20 minutes. The tent has plenty of room have not used a stove yet but excited to try it out when needed. Charley is great to work with I had been on the waitlist for almost a year for this tent and he was very helpful getting one especially the day before we left for an elk hunt with temps dropping into the twenty’s glad I didn’t have to use my two man tent. Just wish I would of had the stove to try out then.

La
Review №2

I ordered one of their 12x12 Kodiak canvas tents and this thing is amazing! Me and my family use this tent as often as possible, there is more than enough room for the three of us and two and all our camping gear.I would also like to mention that the customer service of Competitive Edge is amazing. After I ordered the tent there were issues with shipping, but Luke kept me up-to-date on any current information about when it was going to arrive and was prompt with responses to any of my inquiries.Very professional staff and amazing products! I will continue to recommend people purchase through Competitive Edge Products.

T
Review №3

I placed an order with Competitive Edge for a Kodiak Truck Tent and almost immediately felt panic as Id never heard of the company before and was afraid it might not go well. I need not have worried! I received shipment confirmation the next day and the tent arrived sooner than I would have thought possible! Since I had such a great experience with that order and subsequently with using the Kodiak Truck Tent I placed an order with them for a Kodiak sleeping bag and Kodiak booster quilt. Again, a great experience with Competitive Edge and the sleeping bag is of high quality and more comfortable than I could have hoped for. I will probably place another order with them shortly for a Kodiak ground tent.

Mi
Review №4

Initial order was delayed longer than expected for shipment, however working with Charley in customer service was great. Charley was able to get my tent shipped out with overnight shipping to assure that I had my tent in time for my trip. Kodiak Canvas 10x14 tent is a great product and would definitely recommend the tent and Competitive Edge Products again... will be going back to them for future needs.

Se
Review №5

Ordered a tent back in April with a delivery date of end of May/early June. This was then held up for what was supposed to be a few weeks. At the start of August a shipping label was created. It is now September and I still don’t have my tent. I wish this company put the effort into shipping orders that it does making videos for YouTube.Edit*Thanks to Charley for getting in touch with me on this. Looking forward to getting to use the tent.

Ca
Review №6

I have purchased multiple Kodiak Canvas Tents from Competitive Edge over the last six years. Charley Hansen is usually the person I have dealt with. He is very knowledgeable in Kodiak’s model line up and very professional. Charley has taken additional time to post You Tube videos on various Kodiak Canvas products which has helped. Thanks Charley! And Competitive Edge Products.

Th
Review №7

I ordered a Kodiak Canvas 2 man tent a few months ago, and Im glad I ordered early. It was on backorder for awhile, but I got it in time for camping season. I just used the tent a few days ago for the first time up in the North Cascades in Washington, and the tent is fantastic! The quality of the tent is top-notch, and customer service from Competitive Edge was very responsive and helpful. I will do business with them again in the future.

An
Review №8

Bought my new Kodiak canvas tent from competitive edge. Charlie helped me with my order and gave me adviceSuper real guy knew his stuff. Ive lived in it every since I bought it. Not disappointed at all. Thanks competitive edge and Charlie. Happy hunting.

Ch
Review №9

We love our Kodiak 617 Cabin Tent, and Charley Hansens customer service was top notch, love Kodiak, love their customer service, well be back to do more business for sure!Chris

Co
Review №10

Bought a basketball hoop recently and it was fantastic. Comparatively I have a Spaulding at my office and they are night and day - the Lifetime system from Competitive Edge wins hands down. So smooth raising and lowering the rim with their handle and the instructions were clear and concise.Customer support has been super helpful with directions to the warehouse and pick up instructions. Everything went off without a hitch.Then, my wife who was originally against the idea saw how much our kids use it and said “dude you’re a genius” so basically buy stuff from Competitive Edge. It makes your wife think you are a genius ;)

Mo
Review №11

I placed an order. I ordered wrong item. I have called and emailed. And tried to chat. The item is not even on their website anymore. I just wanted to cancel and order correct item. They will not even respond to my questions. I opened a case with paypal. What kind of business operates like this?

La
Review №12

Thanks to Charley Hansen, we were able to get our Kodak deluxe (10 x 14 VX) sooner than expected. Looking forward to setting up this fall.

Sc
Review №13

Thanks Charley Hansen . The tent is a great product well made, just what we needed for are camping needs. Thanks Again :)

Mi
Review №14

My 10x14 kodiak tent is amazingly roomy, I love it. Charley Hansen helped by keeping me posted when I could receive the tent, I was on a waiting list.

Ba
Review №15

Competitive Edge has outstanding products, and great customer service. We took our Kodiak tent to Texas early in the year. We stayed warm, and toasty. Competitive Edge customer service is the tipping edge that makes it a great company. I wont hesitate to use Competitive Edge again because of their great team.

J
Review №16

Company said they shipped my order but FedEx only delivered one of the two items I bought. Rather than shipping me what I ordered, the Company is playing footsie with FedEx while I wait. Terrible service.Update: No misunderstanding. Company did finally refund for the backboard that never arrived but it took too many phone calls and way too much time. I ordered the backboard I needed from a different on line vendor.

co
Review №17

Was the only place we could find Lifetime Monkey Bar Adventure Swing Set 90143, the only Lifetime set that could fit in our backyard. Competitive pricing, ordering process was a breeze, and delivered across the country even faster than advertised! Special shout-out to Luke M. for following up to ensure smooth delivery and installation.

Sh
Review №18

We ordered a swing set on March 29. They said it would be here April 14. On April 23 the shipping company said it would be here the 26th. The 26th has come and gone. My credit card sure was charged on time. Many emails back and forth with no real answer.

Jo
Review №19

I was hesitant to buy from this company because I had never heard of them before but my experience from them was nothing but amazing. Sean P, either an employee or owner of the store, emailed me to let me know that the shipping for my playground was delayed. He apologized for the inconvenience and offered me a partial refund for the trouble. Wow, that kind of customer service just doesnt happen anymore. I was really appreciative of the abrupt communication and offer to make things right even when I didnt complain. I highly recommend that you support this small business. Im glad I did and would buy from them again.

Tr
Review №20

Great deal. Great customer service. Fast delivery. Best price on the web and believe me I searched diligently. I mess up my order and they corrected it with no problems or judgement.

md
Review №21

Great Product and excellent service. The product was delayed and they emailed me every step of the way. I would definitely use them again!

Kr
Review №22

I could not rate Competitive Edge high enough! I purchased the Lifetime Double Slide Deluxe Playset. Due to my own errors while ordering, I not only had to communicate with customer service once but twice within 2 days to change/alter my order. Customer service was extremely prompt to answer, very kind, understanding, & accommodating. They truly went above & beyond to make sure I was happy & that my one personal errors were resolved & fixed immediately. I can not recommend this company enough! We are very excited to receive our product. It is more durable than any other product out there & we know it will provide many years of fun entertainment & enjoyment for our children. Simply the best, thank you Competitive Edge! It was a pleasure supporting your business!

Jo
Review №23

Bought a shed online. Paid with a credit card. They took my money. Sent an email 3 days later that it was not in stock and they would refund my money in 1-3 day. Why did they take my money for an incomplete transaction? Why didnt the website say OUT OF STOCK in the listing? Why do I have to pay 6 days of interest for a transaction that never happened? Why didnt they offer a discount on another model?

La
Review №24

O purchased shed from Competive Edge and it e my very well. They kept me informed at all. bhaitimes and there was no pressure at all.Very good attitudes and knowledge right down to shipping. The people that delivered it were very good and great personality. The driver placed it exactly where I wanted it. I would recommend all of these to anyone.

St
Review №25

Great customer service stayed on top of an order that got lost during a move. Very thankful for their help and good communication throughout the process!

Pa
Review №26

We bought a Kodiak tent from Competitive Edge and we love it!Luke was great to deal with and always replied to emails very fast.I Would recommend Competitive Edge to anyone.

St
Review №27

I have bought a tent and a swing set from competitive edge - this stuff is high quality- they will last years! Price was fantastic for both and great customer service- shout out to Charley! Was missing a bolt on my swing set - made a call and boom - I had the bolt on its way - honestly took 2 minutes- never going to get that at a big box store!

Ji
Review №28

I purchased my first kayak from Lifetime. A two person one. I couldnt be more satisfied. The hours of fun it has provided, especially now, is indescribable. Had one small issue with a clip so I contacted customer service and they sent me new ones no questions asked. That is customer service. Great product, great customer service!!

Gu
Review №29

I just ordered a Kodiak tent online with Competitive Edge. Their customer service (using the chat option) was as good as it gets, even better! They were extremely helpful, responsive, informative...I cant include enough positive adjectives. Great experience - they made me one Happy Camper! :-)

Br
Review №30

These guys were awesome to work with! I needed a tent in way short notice and they did everything to not only get me the tent I wanted but also for a great deal. I couldn’t be happier with my tent (Kodiak Canvas) and the experience I had. Thanks competitive edge!

Tr
Review №31

I ordered a playground knowing it was out of stock and would be a while before it could be delivered. I expected a long wait due to the pandemic, and was totally fine with it. The folks at Competitive Edge Products kept me informed of the status of my playground every step of the way, and it ended up being delivered earlier than I expected. I definitely recommend Competitive Edge Products.

Bw
Review №32

Great company and products. Luke is the guy to deal with there. Very friendly and knowledgeable.

J.
Review №33

Recently purchased a Lifetime shed from Competitive Edge Products and the entire process was great. Customer service (before and after purchase) was great. Quick and responsive. Great experience. Thank you!

Je
Review №34

Luke M was very pleasant and kept me updated on delivery changes! The kodiak tent is a must!!

Re
Review №35

We bought a swing set with monkey bars and a slide from Competitive Edge. Its a great product - fun colors, quality manufacturing, strong structure. Our grandchildren and neighbors love it!

Ma
Review №36

Customer service rep (Luke M.) was incredibly helpful informing us of the backorder issue and got back to us quickly with any/all questions. Kayaks were delivered before we expected and are awesome. Thanks!

St
Review №37

We had a slight delay in one of the two orders, but they were able to correct it immediately and I was able to get my products right away. The staff was very helpful. When I called to place the order, they were very knowledgeable and knew their products well and answered some very specific questions I had.

Ba
Review №38

I ordered 15 Lifetime Convertible Benches from Competative Edge. Their prices were the best I could find. One of the benches arrived with some broken boards. They quickly came to my assistance and contacted Lifetime and replacement boards were sent. Outstanding customer service!

La
Review №39

Ordering from a company new to me was unsettling.... Especially when kids were really counting on getting a kayak in time for a camping trip.From the very first day the customer service with competive edge set me at ease. While theres nothing to be done about the excessive orders for kayaks this year, frequent emails to let me know when to expect the boat were reassuring. And the boat arrived much sooner than I was told! You dont get that from every company!I not only would buy from Competive Edge (and probably will: The kayak is a huge hit... Im going to need a few more), I have recommended this company to our kayak club.Thank you to everyone who helped get the grandkids their boat!

Au
Review №40

You wont find a more durable tent. Sets up incredibly easy. Also, huge shout out to the design of the tent bag. Many people forget how nice it is to be able to put away a tent fast when you are tired and just want to go home! The bag fits over your folded tent with no stress. Say goodbye to dumb boxes or bags that only fit when it came to you brand new. Well done. You should buy this tent.

Br
Review №41

Fast, friendly, personable communication. Easy pickup arrangements. Price was better than anywhere else for the same product, and much better price than competitors products. I would buy from them again.

Ma
Review №42

The whole purchasing to pick up was a great experience. Everyone was friendly and helpful. We love the tent. First time set up only took us 17 min. Thank you to all. Margaret Buckway

To
Review №43

I bought an expensive product that wasn’t in stock. I was worried I would have trouble getting the immediate help I needed. I was given a refund in minutes. Rest assure in doing business with an honest company with great customer service!

St
Review №44

If you are a local looking for a springbar tent, I wouldnt hesitate to reach out to Competitive Edge Products. I emailed about availability and got a quick response. Calling, ordering, email confirmation, and will-call pick up was a breeze. Excellent pricing for local pick up and fast turnaround.

Br
Review №45

We had such a nightmare trying to order from this company. I placed an order that should have shipped in 1-2 days.. after 5 business days it still hadn’t shipped. Once I tried to cancel the order (it has missed the holiday it was intended for) they told me I’d have to wait for them to confirm whether the item shipped or not - which took them another 3 days. The item shipped in the meantime, and when I asked if they were willing to discount it for the delay and trouble and I’d just keep it... I received no response.I then had to refuse shipment, and after 10 full days from placing the order, I finally got a refund to my account.Never once got an apology or offer to work with me in any way... I basically got ignored from the company after placing a $700 order, and had to fight to get my money back.Not worth the discount.. go straight to the lifetime store.

Ha
Review №46

They have the best customer service in the industry. I’ve always ended up speaking with Charley. He’s been very helpful every time I’ve called.

Br
Review №47

I placed an order (Order # p49567) with Competitive Edge Products, Inc. just before Christmas. I wanted quick delivery and was not disappointed. Considering how close it was to Christmas, I was very pleasantly surprised when the product came earlier than I expected.The product I wanted, great communication, quick shipping and a fantastic price. What more could one ask for?

Jo
Review №48

I worked with Charley on a fairly larger order that required some special logistics. He was awesome! He accommodated my every need, and the orders were correct, concise and as advertised. Great experience, I would recommend for sure!

Br
Review №49

I had placed order back in March. Was told the product would be shipped out by April 7th. A week after it was supposed to be shipped I was then notified via email a delay due to Covid-19. Wont be shipped until April 23rd. I reached out once again to ask the status and was told hopefully by Fri the 24th. Still nothing. I cant believe this. I mean honestly if we pay for the item it should get to us within a decent time frame.

An
Review №50

I purchased a 10x14 Kodiak Canvas tent because they had a very competitive price and I could pick it up locally. Very quick response when I emailed to check if the tent was in stock.

Ch
Review №51

We ordered a Lifetime swing set April 20th and have had a horrible experience. Our first shipment was lost and a 2nd swing set was sent. The 2nd swing set arrived today with several damaged parts and we will not be able to put it together until replacement parts are sent. When I expressed that I was upset and would never order from them again the response I received from the customer service rep was, I wouldnt either and I dont blame you.

Ji
Review №52

I would give a 0 star if I could. Worst customer service and very shady business practices. Do yourself a favor and take your sporting good, camping & playground equipment needs elsewhere.

Gr
Review №53

Superior customer service from Luke at Competitive Edge Products! Luke took the time over several days to answer my many questions on a number of products and then worked to give me the best price possible on the one we decided on... I highly recommend this company, and ask for Luke!

Jo
Review №54

Awesome customer service! Thank you Competitive Edge

Er
Review №55

Great company, excellent customer service. Bought the Kodiac 10x14 canvas tent. More than satisfied!! Kudos, will be buying more from this company!!

Je
Review №56

There was a problem with timing to pick up my order (2 tents) and Competitive Edge (Charley) did everything possible to make sure I was able to receive my products quickly. Very easy to work with and provided great options to get me the tents quickly without any additional money or work on my part. Thank you.

Na
Review №57

I ordered a hard to find table from competitive edge products. It was delivered as promised. the table was damaged. I emailed customer service & they replied within hours! my customer rep was charley and he assured me without hesitation that competitive edge products would replace the table at no cost to me and that it would be on its way! I love the quality & customer service this company offers!

Ga
Review №58

What a fantastic company to work with!We recently purchased 2 items (a swing set and a geo-dome climber). The price was already very competitive and shipping was free. I was already a happy customer.There was some confusion about a particular feature that was included with the geo-dome climber. The website showed an accessory that didnt come in the box.Turns out, the listing for the product I bought was wrong and it did not include the accessory. The accessory in question is not something that Competitive Edge sells as a stand-alone product. Rather than leaving it at that, Charley issued us a credit for the cost of the accessory and coordinated our purchasing it directly with the manufacturer.Customer service was excellent. Communication was fantastic. Price was competitive, and the service I received was beyond expectations. I definitely recommend these guys if you are considering doing business with them!

Mi
Review №59

Awesome product/value and outstanding customer service! Looked at Kirkhams, but the cost and value just wasn’t there. Also, they had no stock and said it might be 2-4 months out. CEP not only had stock, but the tent is far better than Kirkhams in several aspects. Placed my order by phone with CEP at 10:30a and was notified that my tent was ready to pickup by noon. I love these guys!

An
Review №60

Loved the chair and it came fast. It was easy to assemble. Thanks!

Sh
Review №61

Good service & wonderful tent product at a great price!

Lo
Review №62

Good prices and friendly service. I do have to say it took a while for customer service to get back to me, but they eventually did, and resolved my issue. Also, Kodiak tents are awesome, and these guys have the best prices I could find.

Ji
Review №63

Large Order shipped to Canada within expected time frame and in good shape. Have no problem giving them my money as they offer great range of unique items

ro
Review №64

Great product, fast delivery, great price!Excellent customer service. Thank you Competitive Edge!!

Ro
Review №65

I have ordered several things from competitive edge products, such as a primary colors swing set, two basketball systems, basketballs, and demoed kodiak tents. Great products, great service, and great pricing.

Be
Review №66

We ordered a Kodiak Canvas tent and we love it! Fast and friendly service, great information on tent set-up and care. I would use them again.

Gr
Review №67

Best price on Kodiak tents. Super fast shipping. Thanks again

Br
Review №68

Great service! There was a minor mixup in my order and they responded and resolved it quickly.

AN
Review №69

Awesome experience ordering and making changes with sales staff. I would highly recommend Competitive Edge Products, Inc.!

Os
Review №70

Placed an order order# p85707. Received exactly what I ordered.

Ja
Review №71

This company is garbage from my experienceI ordered a shed foundation and it said it ships next business day and that it was in stockNext business day came and went and received no shipment confirmation so I thought maybe they are a company that doesn’t tell you when they ship the item because I had had experience with online company’s like thatSo I just trusted that it was on its wayI ordered the item on May 10th and it was now May 15thMy item didn’t show and still no shipment confirmation so I called the number in my invoice and a guy named charley picked up and I asked him if my order shipped and well the jist of it was no it didn’t ship but they will ship it out right awayAnd all I get is a sorry for the delayI would not recommend this company if you want to get your stuff before the month is over

An
Review №72

Ordered a teatherball on August 6th and it wasnt shipped out until August 17th. Tried contacting this company about a week after ordering because I hadnt received any shipping details and was wondering when I would get my product I had ordered, and Competitive Edge Products text me back asking...The Teatherball? Just received an email confirming that the item was shipped out on August 17 and should receive it by August 21. So 3 WEEKS its going to take getting a tetherball!! Would not recommend buying from this business!!

mi
Review №73

There was some confusion and shipping problems with my order. They could have kept me up to date a little better but in the end I would buy again from them.

Mc
Review №74

Ordered a Kodiak Truck tent through their website, paid for it, everything.Received email back saying they cancelled the order because my shipping address wasnt the same as my billing address which threw a flag in their credit card processor. I sent them a picture of me holding my drivers license which has my billing address on it and holding the credit card used on their website for the order.No response.Guess they dont want the business.

Da
Review №75

They were great to work with. When their pickup warehouse was delayed in getting finished they shipped the items to us free of charge.

Tr
Review №76

Took a long time to ship but gave me a nice price break. Thanks.

Bt
Review №77

Thanks Competitive Edge!

La
Review №78

Great company!

Information
19 Photos
78 Comments
4.5 Rating
  • Address:Business Office Only, 1915 N Beechwood Dr, Layton, UT 84040, United States
  • Site:http://competitiveedgeproducts.com/
  • Phone:+1 866-308-5484
Categories
  • Camping store
  • Basketball court contractor
  • Sporting goods store
  • Canoe & kayak store
  • Furniture store
  • Playground equipment supplier
  • Shed builder
Working hours
  • Monday:7AM–7PM
  • Tuesday:7AM–7PM
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:7AM–7PM
Accessibility
  • Wheelchair accessible entrance:No
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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