Would be nice if your online hours matched actual hours of operation.
The lady who was working here today was amazing! She knew the area, all the prices of the sale candles, and what options were available in the back. We enjoyed all the staff members helping us out and treating us like a family! 10/10 recommend!
Wife and I were the only customers in the store. Two employees were visible. We received personal and attentive service from one of them during the entire visit. It seemed to me that they went out of their way to help you select the candles you were interested in, I think to avoid the customers from handling too many candles themselves (avoiding contamination of their stock). I like the idea. I would have given 5 stars except for the fact that I have always thought that their prices are on the high side. We had a buy 3 get 3 free coupon that makes the prices more affordable. I do believe that Yankee candles are significantly higher quality than most brands.
Manager on duty needs to learn some managerial skills. Not the best decision to point out customers and bad mouth them to the employees working. I will not step foot in this store again. To the rude manager I hope like hell you learn some new ways to talk to customers without attitude and karma bites you in the butt.
Went in to shop today and asked the woman walking the floor/helping customers if they had Harvest in yet and her response was Did you see it on the shelves? I cant imagine its uncommon for a customer to ask if they have a new seasonal scent yet. I proceeded to shop and took a candle from the shelf to smell then put it back (forgetting the front door woman said to place in basket to be sanitized) So the same woman with the rude remark came over and scolded me saying Put it in the basket, not on the shelf no please or thank you as if she was talking to a small child. After 20+ years of going to this location Ill stick to online ordering.
Every time I go in there, It smells like an open meadow in the mountains, I’m swept off my feet by a nice lady named Lyndsey who helped me pick out the perfect candle for any occasion!I mean seriously I’m talkin like barbecues, hot tub parties, disco parties, road trips, fishing trips, board games, weddings, funerals, literally anything. Seriously though, ask for Lyndsey, she’s the best.
There was a time that I wouldnt buy any other candle than a Yankee. I loved how the fragrance would fill my house. However, the last several candles that I have burned, have hardly had any fragrance. What is the deal? Did they sell the company or change the formulas? I dont think that Ill be wasting any more cash on these candles... its such a bummer.
The ladies that work here are great and always help me find the perfect assortment for the season. My place smells fantastic! Thanks ladies!
My favorite place. Ask for Dana if you need help. Shes the best.
Organized by color, more like a boutique. Ask for Jane, shes very knowledgeable and helpful if you need some guidance through all of the scent selections.
Lady that helped me was extremely friendly and knowledgeable. Thanks!
It was wonderful!!