Purchased a car from here and had an awesome experience. Super helpful with showing us what was available in the price range we were going for at that time. Love the car! Just recently we were looking for something bigger and found exactly what we were looking for. They remembered us as returning customers and once again awesome service . Highly recommend this business. The vehicles we have purchased here have been great! Great prices for both.
A small lot but good cars. Dont be fooled by the big name dealerships, see Jim!
I bought my Nissan Altima from this dealership about 2 months ago and I am still in love with it! Sardor was super helpful! I had a few minor concerns about the car so he had someone come and assess then fix them on the spot! He then let me drive it to my bank to obtain my money order just so I could be sure about the car before I purchased it! I recently had to get my brakes/rotors/calibers replaced but thanks to the warranty I purchased with my car I saved about $600 off of the original cost! Overall, I’m still very happy with my purchase and definitely recommend this dealership and this location if you’re looking for a quality used vehicle!
Jim worked with me to help me and treated me with respect. No pressure to buy and was interested in helping me find a vehicle that I would be happy with. I ended up with a car that suited my needs. I have had it about one month now and am very pleased with the quality of the car and the respect I was shown dealing with Jim.
I have purchased two vehicles from Jim at auto union . Both vehicles have been good so far. I drove almost two hours to view his vehicles and have not been disappointed yet. Pricing is very fair. They have done what they say they will do with vehicle if you have any problems with the car or truck that I purchased. The salesman Jim and all the people at the repair shop are all very friendly and helpful. I would recommend this dealer, it is well worth the drive for me. I will be using them again if and when I purchase another car or truck.
Purchased a Subaru Outback from here. Its amazing! The owner, Jim, is very polite and helpful. He let my father and I browse the lot without creeping over our shoulder and was attentive when we needed him. He also recommend a bank with low interest for financing. I cannot recommend this place enough!
Really great experience with fair prices. We bought my husband a car there, and Jim was fantastic and easy to work with. The next time we need to buy a vehicle, we’ll definitely start there!
I traveled from Central America to procure a vehicle, but when I went to other dealerships, they tended towards overstating the current condition of vehicles or were overpriced. Auto Union was easy going, professional, very fair in their pricing, and accurate in terms of the cars condition. Furthermore, they went above and beyond in terms of service and care, allowing customers to take a vehicle for the day to see mechanics, providing extended warranty info, and staying late to ensure paperwork was available as needed. Do yourself a favor and consider this dealership.A side note: They steered me clear of one of their own vehicles that they thought Id not be as well served by - their advice coinciding with what Id learned on my own. Greatly appreciate these guys.
I located a 2010 Hyundai with 58K miles online from this lot. I live about 3 hours drive from the dealership, so I called and talked to Jim. He was very patient with my numerous questions about the car. He gave his opinion about the condition of the vehicle. Based on his recommendation and attention to detail, I made the trip to test drive the car. Jims assessment and description of the car was accurate and on point.What is nice about this business is that I was buying a relatively low cost car compared to some other very nice cars on the lot. Yet Jim was very helpful and took the time to present the car perfectly.I will certainly check back with Jim the next time Im looking for a quality vehicle for a great price.
Awesome staff, great service, amazing car and perfect pricing!!!!
I went in knowing what I wanted and the service was fast. Jim helped with any questions I had and also had a mechanic look at my car. Highly recommended dealership.
I came from Clarksville got a great deal on a Z4. Jim was an amazing help. Everything was as described. Will be recommending to more people.
Do yourself a favor and take any car you are considering buying here to a local Firestone or Goodyear to inspect before buying. I bought a 2015 Nissan Altima that will be going on $2000 of repairs that are needed after 2months. They give you the option, so I would. The sales guy or owner seem like honest good people...but are not mechanics who know they are (or could be) selling lemons.
My husband and I absolutely love, Auto Union Inc!!! Weve just purchased our second car here. They always have a good verity of cars on the lot with reasonable prices. If thats not enough, they will work with you to the best of their ability. Its a smaller car lot so you feel fight at home! No high pressured sales! Jim!! Is the BEST ever!!! Still loving our new car Jim!! Thank you for everything you have helped us with. Thanks Cory @ Kristy Sullivan
A very welcomed and pleasant experience.I was in the market for a quality used vehicle for my grand-daughter. I found Auto Union by calling one closer to my home. However, the car I was interested in was located in Lebanon. You know when you have that feeling all will be well? Thats what I felt the moment I met Jim. Very knowledgeable about all his vehicles on the lot. All my questions were answered. He also allowed me to bring the car for an independent inspection. In 48 hours my grand-daughter was driving off the lot in her 2016 VW Jetta Sport. Please visit his lot for your next or additional quality used vehicle.
We bought a 2013 Chevy Suburban from Jim at the Lebanon location. We got a great deal and Jim was super easy to work with! Lots of beautiful vehicles on the lot!
After dealing with some of the other lots in Lebanon, my boyfriend & I were very skeptical of finding a dealer who would give us the time of day, and actually cared their car business. We drove over to Auto Union 20 minutes before they closed; they allowed us to look on the lot with no pressure. I ended up purchasing a 2010 Acura RDX from Jim and so far, everything has been superb! I 100% recommend this dealer to those where I live, and will be coming back for future car purchases!
Drove 6.5 hours from Chicago to pick up a 2002 F-250 7.3. Truck was exactly as described and well priced. Dealer called 2 days later to ensure vehicle drove the 6.5 hours without problem which it did. Love my purchase, and this is truly a great dealer that is great with communication especially for a 1 man dealership. Also because they sell on true car I received the military appreciation package which makes the purchase 10x better.
I took my fiance to Auto Union Inc after using CarGuru and was treated with excellent customer by Jim and Sardor....
Had a wonderful experience purchasing a car for my wife here. Terrific customer service and no silly extra dealer fees. Highly reccomend!
First thing I noticed is all the cars are high end. I found this Honda Accord EX-L after 2 months of shopping. The car had to have low miles and the price had to be right. Got a single owner, no accidents, good tires and everything worked. Test drove the car for a complete hour. No pressure sale. I didn’t like the $299 delivery charge but I ate that because every other detail lined up!
Perfect place to buy a car. Bought a car from this guys 2 years ago, with 125k miles, now i have 150k and all i did was oil change! Incredible prices, strong cars in perfect shape and very helpful stuff. Now looking for my next car and will only buy from AUTOUNION
Love this Place I bought two cars from them. I love my Infiniti G37. My Nissan Altima is incredible for long trips. Great prices. My next is gonna get a truck from them pretty soon. I would definitely do my vehicle shopping from them for ever. Go to Auto union they will take care you like they did for me.
The best car buying experience Ive ever had. Plus they offered lowest prices anywhere in the area. I will definitely buy from here again.
I purchased a vehicle here in February. When I checked over vehicle it seemed fine but I am not a mechanic. Completed our purchase where I paid cash for the car. BEFORE I even got home from the dealership the check engine light came on. I took it to a mechanic and come to find out it needed 2 catalytic comverters. I called the dealership and they said and I quote, it was fine when we checked it. And then proceeded to blame me for putting in what they said was wrong gas. My mechanic assured me it was not the gas and said they had more than likely just cleared the code before I test drove it. I have had nothing but issues with it ever since. I will never buy another vehicle from them.
These guys have the best cars and prices in town.After talking with Jim, I drove hundreds of miles to pick up my BMW X5.I was amazed at the great selection of cars they had.Jim was honest, friendly and didn’t try to pressure me with any decisions.I will be buying more cars from them and continue to be a loyal customer.
Max at Auto union was absolutely wonderful! Myself and my mother-in-law were in need of a reliable car and he was so accommodating and a wonderful personalityNo sleezy salesmen just honest good people at auto unionShe loves our Prius and thank you for everything at Auto Union
They were great to work with. Jim took good care of us and we were able to pick up a Highlander 3-4k below market value. We will be coming back here to buy our next vehicle!
Gave me a fantastic deal! Wonderful service and an overall good experience! 10/10 would recommend. I came all the way from CO because of all the great reviews I read!
Buyer beware!! Almost bought the Nissan they have listed - gave me a BS story about why the mileage was so low - checked the carfax turns out the odometer was tampered with and it was previously a rental/lease vehicle!! Always check the carfax y’all.UPDATE: Thankfully they are right, the issues I listed above are easily accessible right on their website with Autocheck for free, please check every time! Hopefully I can save at least one person from getting taken advantage of by this dealership.Not going to bother arguing with a shady business, it will catch up with them eventually. Very disappointed in these people.
Brought a 2011 Land Rover lr4 for 8,900 cash got it home park it three day later started it up white smoke coming out exhaust. Which is signs of a blown or cracked head gasket. I can’t even find a shop who can fix it been look for a month and half. Complete rip off. The bad thing about my wife was gonna come the following weekend to purchase vehicle there until that happen. And update on this post 06/13/20. Talk to owner today very nice man he’s trying to assist me in to finding someone to help replace head gasket which is all I was asking for. They stand behind there cars. I’ll be back in a week to let you know the outcome. update 6/27/20.One phone call but still no service or help.
The guys at Auto Union Inc. in Lebanon, Sardor and Jim, were great to work with. They were friendly and gave no pressure whatsoever. We drove the car one day. Then came back another day to test it out one more time. Just to be sure. Pointed out a couple things and they fixed them right away with no hesitation.We couldn’t be happier with the purchase of our 2011 Audi Q7 3.0 TDI Quattro Premium. If we’re ever in the market to purchase another vehicle, we’ll check with Auto Union first. Their prices, customer service and, our positive experience, will have us coming back to them.
The inventory selection was good. It was straightforward pricing and after running numbers they let me know that there was another $200 off when they ran the numbers. They could have easily not told me about that either.
Thank you Jim, we appreciate it!
Had a great purchase experience with Jim at the Lebanon location. The website is great and allowed us to know exactly what we wanted to look at before making the drive over. No pressure and very efficient. We are enjoying our Toyota Highlander!!
My son just baught his 1st like new car! Jim was amazing. Sent us to Ascend credit union for truly painless finance. From car to money to keys was an awesome experience! We will be coming back next year for out truck!
Excellent Customer Service! Best car buying experience hands down!! Purchased a beautiful Toyota Prius at a great price! Jim was friendly and honest through the whole process!! Thanks so much Auto Union of Lebanon!!
Bought a great Toyota Highlander from them for a good price and never had any problems since.
Great dealership to work with. The staff were friendly and helpful. They answered all my questions on multiple visits. The lot is filled with great vehicles at great prices. If you are in need of a used vehicle, check these guys out.
This was the easiest, most enjoyable car buying process we could have hoped for! My husband and I live in Louisville, KY and had been looking for a great deal on a family SUV for a while. We found one at Auto Union and didnt have a way to get down to look at it, but Jim helped us through every step of the process. They encouraged us to have the vehicle taken to a mechanic for our own inspection even though they had already inspected the vehicle, and they even went so far as to drive it to the mechanic shop for us! They posted incredibly detailed pictures and a free Autocheck report, boosting our confidence even further. Never did I think we would feel so comfortable purchasing a vehicle without seeing or test driving it ourselves first, but my husband and I felt so much peace and confidence in this vehicle. And it didnt disappoint when they delivered it to us, either! We got an amazing deal on a vehicle in amazing shape! We absolutely LOVE our new-to-us 2013 Nissan Pathfinder SL!!! Thank you, Jim, for all of your help! We will definitely be getting our next car from you all!
The guys at Auto Union were great to work with!! Would definitely do business again with them. Great prices and great service.
Had a great experience purchasing a vehicle at Auto Union! Jim was very welcoming and the vehicle we purchased had a brake light that was not functioning and he gladly directed us to his shop to have it fixed for free. I bought A Honda Ridgeline for an amazing deal, thank ya Jim!
Very friendly dealer. Its a cash only dealership so make sure you have your ducks in a row before going.
This lot is awesome. Everyone is friendly, and they worked with me. They helped me get into the car for a reasonable price. I would recommend this car lot to anyone. They really are a great business.
After shopping around different car lots I finally found one I liked. Staff was very helpful and friendly. Their prices are unbeatable!! I had my new Kia for a few days and got a crack in it and they told me to come on in an resolves the issue with a free window replacement no questions or hassles. This has all around been one of my best experiences!
These guys are great! My car was totaled and I wanted to replace it for what I received from my insurance company. I called several dealers and they wanted major $$$ and my budget would not stretch. I called Gold and Cars and they found me a great car at a great price. I had a few minor issues about 2 months after I purchased and they took the car in immediately and fixed it. The owner was so helpful and because they had to keep it overnight he lent me his personal vehicle. I would recommend Gold and Cars for any budget. They have beautiful luxury vehicles but they helped get me into my Jeep for a bargain price and I never felt like my small price purchase was not a priority sale. Call Gold and Cars, you will be impressed.
The guys that work here are great. Bought our Nissan Rogue from here and have not had any issues with it. Had a small mix up with the title, and they fixed it before the end of the week. Definitely recommend!
I bought a used 2013 Ford Fusion from them and I couldnt be happier. The car had minor damages, but ran incredibly smooth. The guys were friendly and very easy going. I got the car at a good deal and I would recommend these guys to a friend any day.
Recently bought a 2013 RAM 1500 from Auto Union and I can say it runs pretty good, well taken care of, although the headlights had moisture this was quickly fixed, very welcoming place and had great customer experience. Very much appreciated with everything!
Best experience looking at cars! There was no pressure to buy, everyone was SUPER friendly and the best yet..GREAT PRICES!! When we went to go get financed for the car they offered to even come back after close if we didnt make it in time back! I was extremely impressed and so was dad (he is hard to please) and I know I will definitely come back and recommend to my family and friends!!
My best friend purchased a vehicle from Auto Union. Jim was great. We appreciate you. The customer service was superb. Thank you
I love my new Jetta and could not ask for better service. The young man helping was pleasant but not pushy and I felt no pressure to buy. Everyone in the Lebanon office was pleasant and professional. I would definitely buy there again and recommend them to friends.
I would recommend you check out Gold & Cars if youre looking for a decent used car. I found them to be friendly and easy to work with, there was no high pressure sales. They let me take the car to my mechanic before the purchase for an inspection. It turned out to be in great condition with no issues, just like they described it. I felt I got a good deal on the car I was looking for and the whole process was just easy and hassle free.
Loved the car that I purchased but turned out to be a complete lemon within a couple of months. Will never buy here again!!! Thanks for getting over on your military veteran with this terrible car. Shame on you!!! I know our conversation and I never said that it wasnt on you all. What I clearly said was that BMW has had problems with that N63 engine which I have found out through researching the web. Now had I known the problems with that particular vehicle I would not have purchased it.
This was the absolute best experience with a car dealership I have ever had. We got a fantastic deal on a car and the service was excellent from Kenneth! It also didn’t hurt he was an avid Steelers fan!!! I appreciate what they have done and would highly recommend them to anyone, definitely have the best prices around
We found the vehicle we were looking for with a very reasonable price at Gold & Cars. The staff were very respectful and friendly, and treated us with utmost patience and respect. The car was very nice and clean, and so far, it has not given us any troubles. All and all, the car purchase was a very pleasant experience. I will definitely look at their inventory next time I need to buy a car.
My wife and I recently purchased a vehicle from Gold and Cars. We appreciated Michaels honesty and desire to make us happy with our purchase. Great guy and great service. Thanks for all you do! When I need another used vehicle, Ill definitely be back to see you!Steve and Penny Hughes
Ill say this... Best car buying experience for me, EVER! These folks treated us with respect and very professionally. We stumbled across them and into a great deal on a great car. No high pressure here, just caring about doing right by the customer. Not a large operation but quality choices and great deals. Really, a rare gem of a place to find in the used car world. Mike was great to work with and we would not hesitate to buy from them again or send friends and family there. Thank you guys!
Very good experience! Honestly I was a bit nervous since they were a smaller business - we dont buy cars enough to be comfortable with the process and I didnt want to end up on the bad side of a deal. They very much understood & made things quick & easy for us. They even have taken care of a nail in the tire that was there prior to me purchasing the car even though I forgot to tell them about it when I test drove it. Good guys, nice business - I highly recommend them!
Easiest and best car buying experience out there. Me and my family traveled from Fort Campbell to test drive a vehicle. When I got there I realized there were so many great looking vehicles and surprising prices to choose from it was hard to make up my mind. The sales rep reccomended a vehicle for more space for the family and we fell in love with it. Awesome all around experience guys, dont change a thing. Looking forward to doing business with you again in the future.
Very nice people!! Had a great time with super easy test drives and a great price for my new Toyota Prius!
We purchased a 2007 black Chevrolet Silverado today and noticed a couple things that needed addressed and they were on top of things they helped us out in every way poss and were great to deal with definitely recommend stopping by to see the people at auto Union inc in Lebanon Tn
Recently accompanied my daughter as she bought a vehicle here. Kenneth was great to work with and my daughter was treated fairly and honestly. I will recommend Auto Union Inc. to anyone looking for a car.
Very very friendly. Was five stars whether we made a deal or not. We did make the deal and all parties are happy! Thanks Sardor!
Best car-buying experience Ive ever had! These guys are friendly and so easy to work with. My previous car was totaled and they were very helpful with finding me a car I love that was within my budget, and they did that without being pushy or high-pressure. I would definitely do business with them again and would recommend that you go check them out if you are in the market for a great car at a great price.
They were great to work with. All Questions were answered. After the sale, they were willing to go the extra mile to get my 5 star!
The employees helped me out step by step every step of the way! Helped me find the car I have been looking and the price on it was very affordable! Preston (employee) showed me every car and made sure I was comfortable with the car and made sure I was gonna get what I needed.
Once I finally decided what type of used car I wanted, I started my search for the most bang for my buck. Gold and Cars had the best price in the whole area. Michael was very fast respond to my email inquiry and very helpful. I test drove the car and knew it was right for me. When Sardor (the owner) found out that Im in the military, he reduced the price even more! I would highly recommend shopping for your next car at Gold and Cars!
Awesome customer experience, good quality of service and prices you can’t beat. Happy with my new car.
I had been looking for months for a ram truck and I finally found one reasonably priced to where I could afford it on their lot in lebanon. Ken helped me through the process of purchasing the vehicle with ease. This is the first time I have ever bought a truck through a dealership, and I have to say it was a very pleasant experience. I will definitely be back i nthe future if I ever need another vehicle.
Very friendly, honest and they have great prices! I love my Honda fit
Just bought a dodge caravan recently. The sales man was nice. Easy to work with. He gave us a good deal and there inventory is great to look at!
This a awesome place to purchase a vehicle! Very honest & GREAT people to work with. Vehicles is not overprice, cars are dependable & they are men of their word. I PROMISE if you go to them you could never go wrong. Mike & Sardor are the BEST in town:) Im a PROUD CUSTOMER
If you are looking for reliable dealer Gold & Cars is the best option. They have really good customer service, competitive pricing, and large inventory. I am happy with them. thanks
The people over at Auto Union are the best to deal with very honest an helpful I give them a A+ rating an will do business with them in the future thanks guys I love my BMW 750LI
My husband traveled over 3 hours to purchase a car that we had only looked at online. It was just as advertised and the price was perfect! Due to our circumstances, he could only travel on a Sunday. Kenneth Dozier meet him on his day off, took care of the paperwork, and followed him to drop off the rental car! After shopping for a car for over 3 weeks, I had thought customer service was a thing of the past! It still exists with Kenneth Dozier at Auto Union! Worth the drive and effort!
They worked with us for the best deal on a new car. The salesman was polite, friendly and helpful. We love the car from them.THEY DO NOT PAY FOR TAGS EVEN IF THEY AGREE TO.
Great people to deal with. He treated our son awesome. Very personal people and smooth dealings.
I got the best deal on the web for my Mini Cooper. They gave my bank no problems, as it was an out of state sale. Very courteous. Threw in an oil change and even had the Carfax. Look no further for up and up service!!!
Gold and Cars was the only place I could find my Ford Fusion with the features I was looking for and several thousand dollars less than any where else. On top of that Gold and Cars have stood by the vehicle after I have had issues. They have been really good guys to work with.
Good cars, great prices and superb customer service!
Im very glad I came across Gold & Cars, they are one of the best dealers I have ever interacted with. Very friendly service, the prices are excellent and not ridiculous like most dealers. My salesman, Mike, was even kind enough to personally wash and detail the car before I picked up. I doubt any other dealer would do this. Ive never had better service in anything, and Id give more stars if I could. 5 doesnt do this place justice. Very pleased, and very happy with my new Acura.
The guys are so kind, honest and the service is more than great!! And the price for the car I got was a good deal I could find in the market.I really recommend this dealer, happy with the service and deal.
My husband and I bought a Honda Civic for our teenager and were impressed with the low pressure salesman, Chris. We paid the price that we thought was fair and were not harassed by the salesman or his associate. The next time that we buy a car, this will be the first dealer that we visit. Thank you.
Incredible customer service, as incredible cars to match. They moved a car 45 minutes for me, stayed almost 3 hours after closing jyst to help me better. No better place to get a used car in the area.
Kennith Dozier was amazing. Very well spoken man with a great attitude and created a personal relationship with us! I got a 2014 Nissan Maxima SV for under &10,000 and am tickled pink! Thanks Dozier, youre the man!
Got the car that wanted! Great price for the car. Excellent service!
Great car lot (along with sister lot Enter Motor Group in Nashville). We spent a weekend looking at cars, and ended up visiting both of these dealers not knowing they were related. Of all the dealers that we visited that sell cars in this price range these two really stood out for two reasons. First, no pressure sales. These guys get good used cars and let the cars sell themselves. Second, they had the cleanest used cars. They also put the carfax reports on their web sites for easy access, so you know what youre getting. We dont buy cars often (last bought in 2001) so we were pleased.
I bought a GMC from them after finding it on CarGurus. I was very surprised at the price of the vehicle, it was about $3000 under market price. I figured they would tack on additional charges or it wouldnt be in as great condition as advertised. Much to my surprise the price listed was the price I bought it for and it was in excellent condition. The sales rep Sardor was awesome, he was honest, knowledgeable, friendly and very helpful. I would highly recommend them to anyone looking for a vehicle. Cant say enough good things about them. Its so refreshing dealing with them after dealing with some of the shady car dealers out there. I will definitely be back if I or anyone I know are in need of a vehicle.
Very friendly easy and smooth transaction. I feel like I bought an excellent automobile at a better than fair price from Kenneth Dozier.
Visited the lot last Saturday. Very nice and observant even though he was busy. Came back today monday 7/8/19 purched a 2010 Escalade. Great to do business with. I came 2 hours from Kentucky.
Got a great deal on a great car. Guy I spoke to wasnt pushy and was super helpful.
Doing business here was fast and amazing Preston the sales guy was very honest and super friendly great prices and friendly faces no pressure sale i would highly recommend this place to anyone looking for a car. Has very nice vehicles for very fair and lowet prices compared to places i have searched in the area!!!
Great people to do business with. Thank you Kenneth Dozier for making a pleasant buying experience.
Stop by here a couple of Saturdays ago she look at a car for my daughter Preston showed us a few cars and make sure we got the right one for us he is an awesome guy with good customer service well definitely buy from here again
Staff was friendly, stayed open late so I could look at a CR-V. They sold it to me well under blue book and were, as far as I can tell, totally honest about everything.I would recommend this dealership to anyone.Bennett
These guys are the real deal! Sardor and the crew are very knowledgable about vehicles, and offer great deals on stellar rides. The treat every customer with the utmost respect and know what theyre doing. If youre looking for an inexpensive, reliable ride this is the place to be!
Best car lot out there to find a good car for a good price Kenneth dozier is the best!
I recommend this dealership. i had a good experience dealing with them.I will say they are honest guys.