ATTENTION if you have received one of Nissan trade in value cards DO NOT value this trade in I went on 9/4/2021 and spend one hour there with the MANAGER. He gave me a price “ran the numbers”, I also called back on 9/6 to confirm with Gary (manager) if the trade in value was correct. I took off work on 9/9 to finalize the deal with them, only to find out they never even ran my VIN # and came back to offer me 3,000 less then the original offer even though the offer did not expire till 9/11 please don’t waste your time and lose out on money like I just did. I wouldn’t even give this 1 star but it made me to make this post

We brought our Rogue in for its first oil change. Doris is extremely kind and makes you feel right at home. All the other technicians are also friendly and kind. Jim Bentz spoke with us for a while as he is the one we purchased our 2021 Rogue from in March 2021. Everything in the showroom is clean, refreshments are great. We never mind the waiting for our car as everyone is so pleasant and very pleasant atmosphere. Thank you, Richard & Ella LaMarre

Great experience. Part for my car wasn’t available for a couple weeks but I was given a loaner car until it was. Dorris kept me informed, Pedro helped with my warranty claim. Great team. Very happy with the support.

Great dealership, Fantastic and knowledgeable staff, beautiful facilities!

UPDATE: It took 56 days of hoop jumping, and they had to put in a new battery since the truck had been sitting in the back, back for so long and wouldnt start, but the truck is finally mine. ORIGINAL REVIEW: Friendly, but frustrating. I recently tried to purchase a used truck from these folks using the Buy @ Home service offered through the website. I called and explained that I would need the vehicle delivered to the Pittsburgh area and was told I could buy online, but I would need to use whatever shipper I wanted. I still had some questions about the condition of the truck, so (after asking a few times) a video walkaround and additional photos were kindly emailed to me along with the out-the-door price.Then I was told I couldnt buy online.Then I was told I could buy online and they would work with whatever shipper I chose.Then I was offered a discount to rent a car to travel to make the purchase.I suggested they use the discount amount to bring the car to me so I could meet the requirements of Pennsylvanias wet signature on vehicle titles. The response was a resounding no as there was only one person at the dealership who could accommodate that request and they couldnt be away from the dealership. That was just a bit confusing since the first thing they said when I spoke with them was that they had been on vacation for a week and just got back. I suppose no sales could take place during that previous week?I am hugely disappointed. That truck is PERFECT for my current needs and I was quite excited about getting it. The back and forth, yes/no/yes/no was incredibly frustrating. The insult added to the injury is that the truck is still showing up in my search results as I hunt for a replacement. Its kind of sad actually.Im a patient person and I really do understand that the entire Buy @ Home process is brand new to the dealership, but four different people over several days, emails and phone calls gave me conflicting information with a result that I dont have my truck.They seemed to make an effort, but couldnt make it work. My search continues. :(

Bought a 2020 Frontier from Jim Teddy Bear Bentz and drove away with a 100% high-five great deal. The professional and personable Moyer team worked diligently to meet my particular needs through a smooth and enjoyable car buying experience. Highly recommended!

We were greeted at the door by Ethan Gregorzek who was very knowledgable. All of the staff were friendly, the paperwork was completed in a timely manner and our new car was prepped for delivery very quickly.We highly recommend Moyer Nissan of Lebanon.

This was my first visit to Moyer Nissan. Excellent communication from the service department. My vehicle was in for an oil change. The technician noticed my inspection was coming up and also a recall was out on my ABS system. The team worked to get me a loaner vehicle and completed the work without having to schedule multiple visits. I really appreciate their attention to detail and respect for my time. Great job!

My car had a recall and Nissan was willingly to have it done ASAP so I could have my car back in time for work. Very well respectful also.

If you decide to go here for a service repair, I would recommend biting the bullet and doing the diagnostic ($100+) because if not, you will likely have more issues to make you come back again so they can get more money from you. Im not saying they deliberately sabotaged my vehicle, but just be prepared to get charged an arm and a leg with multiple visits. I will not be going back to this, or any other stealership in the future.The only good thing I can say about this place is that everyone is very nice and customer service tried to be as accommodating as they could within their limits. It wouldve gotten 1 star otherwise.

My son had a nice and enjoyable first experience buying a car. Jim was great! He sat with him and explained everything and was friendly and professional.

Great customer service. Doris is an outstanding employee.

Ive been with McGuires service department for 10 years. Since Moyer took over Im very disappointed. Its not the same customer oriented place. I wont be back.My first experience with the new management. I took my Frontier to get inspected at the Lebanon location. Pedro called me to say the front ball joint was a little loose and needed replaced for inspection along with a long list of nit-picky stuff. Like $30 to replace a clamp, $10 to rotate tires, etc. I reluctantly said okay to the ball joint replacement and a wheel alignment. (Bill of $550) Then Pedro called back and said we made a mistake, you also need a front brake job and a rear brake job. Total cost was now going to be $1250. At that point I said forget it, put my truck back together and Ill take it someplace else. I had free inspection because I bought the truck there when it was McGuires Nissan. When I picked up my truck they charged me $44 for an emission test. When I questioned them about it, they said we do that first.I dont buy that. Now my truck has an old inspection sticker and a new emission sticker. Im sure the next garage will ask about it..Ill update this post once I get my second opinionUPDATE: My second garage said I needed all new brakes. The bill was $650.

I was extremely happy with my decision to go to Moyer nissan. The whole experience was just fantastic! And everyone was absolutely wonderful there and so helpful! Overall it was truly a great experience.

I was extremely pleased with our sales associate she was very helpful and explained everything very well. Also there was no pressure to buy a vehicle. I definitely would seek her out on my next vehicle purchase!

They went above and beyond to meet my service needs. Outstanding team. Special thanks to Doris

This was our 2nd Nissan purchase from the same dealer in 2 months. Jim Bentz was amazing and made you feel welcomed and not pressured.

Everyone I came into contact with went above and beyond what I could have ever expected. My mechanic Chad was probably the best Ive ever had in working with the customer. I do highly recommend this dealership and was pleasantly surprised to say the least..

6 stars if I could. Very nice.

I hope noone else buys a Nissan in this world. Worse car Ive ever driven. Bought a brand new car, that gave me issues since day 1. now 8 months later same issue or new issue arise. Just want this car fixed thats all.Anyways had booked an appointment and came in, hoping to drop it off and be on my way. But...Service manager was condescending, pretty much told me I was lying and to buy another car, then didnt even want to see me and to go somewhere else. Probably worse service and treatment Ive ever received. All in all Nissan has been the worse car company Ive ever dealt with.

Fantastic Experience at Moyer Nissan! I have purchased many cars over the years and this was the best experience I have ever had. Thanks to Chris Bailey! He had every detail covered and more, right down to warming up the car and turning on the heated seats while I was finalizing the deal. Thanks again! We worked everything out prior to my arrival and I was in and out in under 30 minutes!

Outstanding customer service! While driving through PA. On our way to Florida, our pathfinder was making a grinding noise. We searched local Nissan dealers and Moyer Nissan came up. We called and explained what was happening and they waited for us after they had closed and gave us an appointment first thing the next morning. They tried everything to find any problem and even took me for a long drive around Lebanon, and the noise never came back. They showed me that there are businesses that still believe in Customer Service and caring about people. I wish I lived closer, I would definitely do business with a company that cares this much about it’s customers.(p.s. Made it to Florida without any noises) Big Thanks to Pedro and Huge Thanks to the Service Manager. Mike from Ct.

Professional staff, great customer service. keep you inform at all times.

Jim made the entire experience easy and efficient.

Professional and very helpful! Alex was my guy and he made the process smooth and effortless

I’ve dealt with a lot of different dealerships in 25 years and this is definitely the best. Everyone is very helpful and friendly.

Fast friendly service

Untrustworthy. Misrepresent services. Do not honor their warranty. They are wonderful unless you have a problem with their service or integrity. And dont EVER expect a call from the manager, though staff say they will report the issue to the manager. Isnt that enough?If you dont believe it just check out their Facebook reviews. That is a fairer representation of their rating.

Always a good experience, best service department by far.

The entire sales experience was fantastic

Doris is super. She keeps in frequent contact when our cars are in for repair or service.

My experience was great! This is the 3rd car Ive purchased from a Nissan dealership with the help of Jim Bentz. He does a fantastic job understanding the wants of his clients and not giving you that feeling of being pushed into making a decision. 10 out of 10.

Doris Is exceptional

Mario was awesome!! I will recommend him to all my friends and family looking to buy a car. Thanks for making my purchase so easy Mario!

Im extremely disappointed in my experience with Maguires Nissan. The vehicle I purchased has been an absolute thorn in my side since purchasing. Every single week since driving off the lot I have run into maintenance issues. Not easy to spot, overlooked issues, but ones that were masked, and hidden in order to make a sale. Very high expectations, very minimal results. I would NOT reccomend. Was very much taken advantage of.

We are repeat customers for a reason. Mario Amato helped us tremendously. Not only did he know about his inventory, he explained all the different options available. He was patient, kind, and obviously loves his job. He made us feel welcomed in his facility, as if it were his home. We will definitely come back to Macguires because of him. Ciao, Mario!

I was pleased

Tech was very helpful telling me what my juke needs in the future. They had my vehicle finished when I wanted it

Doris provided helpful info on what needed to be done. Dropped of car and they called when finished. Work done as was explained. Extremely satisfied with professionalism and friendliness of Mcguires staff.

I dont buy new cars. But the service center was knowledgeable and polite. I felt the car was checked thoroughly and I was not taken advantage of.

Have been taking vehicles to Maguire’s in Lebanon for many years.Love the perks with standard oil changes. They never hesitate to answer any and all questions that I may have.Can I just say that DORIS ROCKS!!!! She is fabulous and knowledgeable.Without her I’d question your customer base

Best experience ever!!! I’m taking my 2020 Versa for my maintenance needs.

Excellent service department. Brought my two Muranos here for service and was truly impressed with their work. Doris was knowledgeable about the problems I explained to her that I was having with my cars. Will be coming back here for service work to my vehicles.

All staff were great! Pedro met my needs able to assist great follow up in general wonderful staff

The service department is just amazing. Doris is thorough, helpful and kind. She and her team always take care of my vehicle needs with a smile.

Awesome place to buy a car. Thank you Jim Bentz for a great experience in my son buying his first new car.

Excellent service and customer focused staff

I had the most amazing experience with this dealership. I did not purchase my Nissan from them but they have serviced my car for the last year that Ive owned it. Last night, my battery died and I was alone and scared and it was getting dark. I called Maguires and spoke to Mark and he was so kind. He sent Wilfredo to me with a battery jump and was a lifesaver! I will always be a loyal customer!! I highly recommend this dealership!!

We went late on a saturday and they stayed to go over things with us after hours. Very relaxing and non stressful environment. Very helpful and not pressured in working on a deal to get us the most out of our trade.

Great service! Quick and easy. Super kind staff

Wilfredo was very understanding and answered my MANY questions. Manager Jake worked with me and my concerns, and was able to offer me a great deal. Karla was kind and explained everything in detail! Very wonderful experience and would highly recommend.

My work schedule had changed which caused me to change my appointment. The service department was really great squeezing me in so I could get my car serviced. I really appreciate it. They where great

The time was great!! The extra services did not take much more time... And the woman that gave me details always is great at explaining!!

The salesman and the manager were extremely helpful and friendly. They went the extra mile to get me the car that I wanted.

Had a minor hick-ups with this dealership and fortunately all was corrected in a timely fashion. Great dealership to work with. I plan on continuing patronizing Moyers Nissan.

Very informative, treated well

Newly purchased vehicle needed inspected. Maguire’s came to my home, picked the car up, took it to the shop did the required work and then returned it to my home. It hard to beat device like that!

A checkup on my thermostat turned into a leaking head gasket. An extensive fix that was covered by the warranty but was held back due to the holidays and backorder on blue antifreeze. I was certainly taken back at the finding but the care in getting a rental vehicle and helping me transfer over my car seats was very much appreciated.

Very nice and courteous. It was a wonderful experience. Thanks

I purchased a new vehicle there yesterday and was impressed with the process. Rick and his team worked quickly and the process went smoothly. Thanks for providing great customer service.

Brought my car in for a scheduled maintenance check, they went beyond that and took care of my inspection as well. Having my car back to me earlier than quoted. Great job!!

Car sales men threw and threw. I was a lot happier going to smaller dealerships.

Nice Nissam dealer

Service advisor Doris went out of her way to make me feel safe.

We worked with a young man. He was patient and worked out a number of different scenarios to help us to decide which was the best deal for us. I like to get to know people I work with and Warren was a nice young man who was more than happy to get to know what we wanted. I was only disappointed with one aspect of our encounter, Purple is not an option! We ended up purchasing a 2020 Rogue; a beautiful blue SV. All of the folks we encountered were very friendly and made us feel at home and we appreciated the family friendly group. Thanx McGuires Nissan!

Arrived at 11:30 without an appointment for a oil change and tire rotation. I was informed the mechanics go to lunch at 12:00. They performed the service despite this and I was departing at 12:15. Very pleased with their above and beyond service. This dealer will be servicing my juke as long as I own it.

My intentions were to just browse however Will from sales was very informative & knowledgeable, I could not resist the opportunity of finally owning a new truck. Very satisfied, thank you!!

Maguires was the first stop on my plan to look for a new vehicle. I gave them the right to be first because I really liked my Nissan Versa Note and really appreciate the Service Department. Well it didnt take me long to fall in love with the Nissan Rouge...so within an hour of starting my search I was buying my new vehicle. My salesman Aaron was awesome

Nate was quick to return my inquiry about new rogues, he answered all my questions and did a great job explaining all the fun features included in the Rogue. He was professional and friendly and I would definitely recommend him to anyone!

Make sure you inspect their used vehicles well. They sell previously damaged lease vehicles that somehow have clean Carfaxs. They do not disclose this information or show you the damaged areas and still consider the condition as excellent. I made the mistake of purchasing in the evening without noticing the damaged areas. Saw the next morning, but they have a no return policy. Was just told that i should have looked it over better. This mistake cost me about $3000.

I got a oil change and filter. And when I came in they told me that there was a recall on my car. I am thankful that they told me because I did not get it in the mail about it. So I got that done to.

Chatting with Jessica via computer started my process of purchasing a 2017 Nissan Pathfinder. Jake the salesman was able to crunch numbers and give a fair number to purchase this vehicle. My add-on of the moonroof completes my wish list for a white Pathfinder with low mileage. Jake was able to certify my pre-owned vehicle which became a brand new vehicle for me after the maintenance and being detailed. And due to Covid19, two other salesmen drove to my home to sign papers and then to ultimately leave me this vehicle. The perks for inspections, oil changes and car washes are like icing on the cake. I am so happy! Thank you Maguires Nissan, you just may have a forever customer!

I went in for routine oil change and was advised I should have a tire rotation as well, so I agreed to it. I was surprised how fast, how efficient the process was, as I was in and out and on my way quicker than I had anticipated. As always, the staff was friendly and on point!

The entire Maguire team was very professional and very helpful. They made the new car buying process almost enjoyable :)The only reason we probably will not return for service work is because of the distance.

You have had my business for the past 3 vehicles I have owned. Never had issues and always loved the service. Today I had an appointment after getting a letter from the GM to see about getting out of my lease into something new. Was basically told they could do nothing to help me as I did not want my payments to exceed what I pay now. Could not answer any of my questions as to why my payments would jump up over $100 for another lease. Mind you Ive been through this before. I have always been a Nissan owner but do not think I will be back.

Just purchased a 2016 Rogue. Nate was super helpful and honest. After a terrible start at another local Nissan dealer with a horrific salesman, I’m glad we ended up here! Customer service is definitely a priority at this dealership. It shows. Thank you!!

Worked amazing with me. Everybody was friendly. They took there time to help me find what I wanted didn’t try talk me into anything over my budget an made my budget work on a truck I love. Once my decision was made they worked fast to get me out in my new truck to get to another appt I had. Over all great people good experience. An I will definitely go back to them for my next vehicle if I want a new one.

I understand you have to drop your car off for inspection due to covid-19 but I made an appointment and when I arrived to drop my car off I was told there was to many cars that were dropped off in front of me and I had to reschedule. To me an appointment should always take first priority over a drop off or walk in.

Went into Maguires hoping to be able to work some numbers on a new Nissan Frontier. And I am assuming I got a new salesman. He took all of my information and the team valued my trade in. They went over my options for monthly payments and it didnt match what I was looking for. When I asked if thats the best price they could do, maybe look at one of the other model trucks that were cheaper, my salesman said yeah there isnt gonna be much more we can do for you. Those other trucks wont make a difference. Sorry buddy. And basically pushed me and my business away. I had bought a new Frontier and Jeep Wrangler from them before and they worked an excellent deal. But after this experience of not wanting/needing my business, I wont be going back. It seems they have I guess once you get a bad taste in your mouth from an experience, especially one that I am willing to give them my business/money, you wont return.

I just recently traded in my old car for a new Nissan and had a great experience at Maguires. I got a good price for my trade and a great deal on a new Rogue. All of the staff were friendly and made the stressful process of buying a car, a pleasant one. I would gladly recommend Maguires if youre looking for excellent service and a good deal!

Bought my 1st foreign maker car here. Typical sales practices of a dealership 🤪, BUT kinder, friendlier, 🤗and willing to negotiate. Service department is great. Had such a good experience in my 2014 purchase, I went back and made another purchase this week. Having done my research 🤔 and not buying out of emotion 😍, I developed a good report with Justin, who worked on finding a nice vehicle and at a price I was happy with 😊. - NR 👍

The service department is phenomenal! I cant say the same about the sales department. High pressure sales tactics used. We didnt buy a car from them because we didnt feel they were being upfront and honest with us.

I found a Frontier priced at $22,000 with only 2,000mi on McGuires website. I spoke with Mark the Genl Mngr. My question was why is this truck so much cheaper than the others? His response was because it was a loaner. I drove up on a Sat. I looked at the outside of the truck. I noticed there was no bed extender. I negotiated a monthly payment by phone. We did the paperwork without me seeing the truck any further. I asked about the bed extender and was finally told, it was a basic model. No power anything. No tow hitch, no bed extender. Papers were already signed.I shopped and looked for a year. Compared different kinds of trucks. I totally fell in love with the interior of the Frontier.I needed it to fullfill the requirements of installing a bed cap so that I could camp and transport antiques for my business. I asked the salesman to please send me info re caps. I never received that nor did he say, good luck, they are super hard to find and you must buy a new one in the $1500. to $2,000 range.Just a small note, the floor mats dont even fit correctly.Im really feeling like I was hustled. Im now driving a truck that may be my last vehicle and am so dissapointed I do not have the cushy interior I was dreaming of..I understand that the pandemic changed how sales are made. However, I do feel this was used to sell me a vehicle that I was not given all the information about.Lies of omission.On a positive note, it does not yell at me to put my seat belt on. And I love the way it handles.

Everyone,was very polite,willing to help and willing to take time to explain everythingThank you very much for Everything.I love my SUV

Jim was great from start to finish!

Service department is very friendly, knowledgeable and always answer any questions I have.

Donna in service is very professional every time I see her, and always do an excellent job with my vehicle. She is the best service writer, and I will recommend others to see her in the future

They accommodated to my needs very well!

Amazing service and attentiveness. Very willing to listen to what I needed in a vehicle as well accommodating my financials needs. Very pleased and will return to Maguire’s Nissan.

Bought a car here, and went back for a transmission almost 8 years later. The service department was more than helpful! Went way over and beyond what they would’ve had to do to help me out, I highly recommend to everyone!

We purchased a used car at a great price and it was a positive experience. Our salesman (Will) was knowledgeable and patient guiding us step by step through the process.Family friendly! Would Highly Reccomend!

This was super-quick and clean, especially with the pandemic.

Me and my wife bought a brand new 2016 Rogue from them and they treated us fantastic, the staff was great and friendly. They were very helpful and would do anything to help you out. Also the parts department was very helpful

I was able to get an appointment the day and time I wanted. The service was speedy and efficient. Both Dennis and Doris were extremely helpful in scheduling, understanding my service, and billing. Thank you!

I bought my first dealership car from Justin Umberger, one of the newer salesmen. He isnt pushy at all and I appreciated that. Test drove and made the sale smoothly and easily. The complimentary and hot chocolate was pretty bomb also.

I like the professional treatment they gave me and my wife. The timely matter they got my vehicle done

Stop into Maguires and see Aaron if you need a vehicle. I stopped in as a passive customer. Aaron showed me a few cars on the lot, but they did not match what I wanted. Aaron proactively sought out the car I wanted and after 3 weeks made it happen!

Everyone went out of their way to make it happen for my daughter. They all stayed well past closing time to enable he to take the car home the same day. Excellent experience!

They took great care of me and repaired my car, checking for any way to save me money. They also found a recall on a part and replaced it free of charge. Love them!

The service area always has exceptional customer service and communications. Doris is the best!