user
NAPA Auto Parts - GPC
1430 W Main St, Lebanon, TN 37087, United States
Appearance
NAPA Auto Parts - GPC
Comments
Sc
Review №1

Great place !!!! Friendly folks willing to meet all your automotive needs !!!! A step above the rest !!! PLEASE CHECK THEM OUT .....

ge
Review №2

Good parts people. Im not a fan of this place but they had what I needed in stock. No complaints with service.

Li
Review №3

I was passing through and my water pump went bad. They had everything I needed to get back on the road. Thanks again!!!

le
Review №4

Handled my major/minor parts issue with professional courtesy. Thanks ___ for the refund on the obscure Toyo parts. I forgot your name, but, that happens often bc of my condition. Have NAPA print you some cards and promote you.

Ro
Review №5

Employees had my part waiting for me when I got there, had made enquiry about part and said I was on my way 15 min before closing

De
Review №6

Fast and polite service, had what I needed in stock .

He
Review №7

Dillon was extremely helpful.

an
Review №8

Everything great

Ia
Review №9

I rang to get a price for a Dodge fuel pump so I could give my client a quote for the repairs to his vehicle. I spoke with Cindy who informed me that they had two in stock. $134 for the 26 gal tank and $199 for the 36 gal tank.Unsure which one, I quoted my customer for both which was accepted.After learning his model had the smaller tank, I returned to NAPA for the purchase.I spoke with Cindy who recalled our conversation and then told me that the price was now $186. What?Then she said in the do you want it or not tone of voice. Unable to contact my customer, I had no choice but to complete the purchase.I have no choice now but to absorb the extra cost because of my quotation.NAPA needs to be aware that there is such a thing as social media and that they are not the only auto parts store in town.Doubt if I will ever return.

Li
Review №10

Dont go based on needing a part that the website shows in store. Online showed it in store. I arrived to pickup and was told they didnt have the part in stock.

Li
Review №11

Good people.

Ch
Review №12

Craig was awesome

rh
Review №13

Had to get headlight...The boys there were not willing to help me put it in..never had that problem at OReilly or Auto Zone..

Ch
Review №14

Quality & sometimes hard-to-find parts but usually a little more expensive than the others. I consider a wheelchair accessible entrance, to be automatic doors like at Kroger... difficult to hold a swing door and roll the wheelchair in...

da
Review №15

Great help the guy down there really knows his parts!! you guys should definitely give him a raise...

Mi
Review №16

Helpful staff and they had the parts in stock that I needed.

Ed
Review №17

They were great and friendly

An
Review №18

Quality customer service as usual. Always appreciated!

cl
Review №19

Went in to get a trans filter and pan gasket for my 2000 Dodge Ram 1500 4x4 5.9 literThey searched the partsFound a 42re trans and a 45re and 47re transI told them mine had a 46re transBut they said THAT DOESNT EXISTI called the dealership with my VIN and the dealership who knows what they are doing said I have a 46re and the other trans is a 42reThere is NO 45re and 47re transmission !!!!The older guys in this store know what they are doingThe new guys have no clue ...and where did the 45re and 47re come from ?!?!?!If there are 2 young guys in this store stay away from it u cuz u wont get the parts u needI just left cuz I didnt want to get stuck with the wrong parts for some 47RE tranny that doesnt even exist 😂😂😂😂😂

Co
Review №20

Great staff! Made hydraulic hose for me in 5-10mins!

Fl
Review №21

Was insulted by manager

Ev
Review №22

Staff was helpful, their inventory not as much...

Ma
Review №23

They had what I was looking for when other places didnt

Ed
Review №24

This NAPA was great, helped me solve my issue.

Mi
Review №25

Great auto parts store

Jo
Review №26

Had the rite parts fast!

St
Review №27

Couldnt find the part I needed but its a good store nonetheless.

Ta
Review №28

Friendly staff

br
Review №29

Able to obtain hard to find parts

Jo
Review №30

Quality parts and usually have hard to find parts that other parts house dont have.

An
Review №31

Excellent customer service!

Pa
Review №32

Customer Service is horrible

Do
Review №33

Very helpful people

Ka
Review №34

Great service

Ru
Review №35

Very messy shelves..

Da
Review №36

Good place

Ru
Review №37

Good

Information
12 Photos
37 Comments
4.1 Rating
  • Address:1430 W Main St, Lebanon, TN 37087, United States
  • Site:http://napaonline.com/tn/lebanon/auto-parts/store/22372?cid=pl_yext_jobber_GPC_22372
  • Phone:+1 615-444-1113
Categories
  • Auto parts store
  • Trailer supply store
  • Truck accessories store
Working hours
  • Monday:8AM–4PM
  • Tuesday:7AM–7PM
  • Wednesday:7AM–7PM
  • Thursday:7AM–7PM
  • Friday:7AM–7PM
  • Saturday:7AM–7PM
  • Sunday:8AM–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations