I don’t know who installed the supercharger or who the service advisor was but that doesn’t matter. Jacob Harris was the sales man and from start to finish I had exceptional service. Parts look like they were installed from the factory. Team was very knowledgeable, the sale and service was fast and easy. Thank you to all of Lebanon Ford who had a part in me purchasing my car. Absolutely love it and will definitely recommend you to anyone looking to buy or service their car/truck.

This is the best dealership Ive seen in a long time. I bought a new car there in June of 2019. I was so impressed that my son went to work them. Ive heard nothing but good things. Ive always been treated exceptionally well and not just by my son, but everyone Ive dealt with there. Since my son works there, I know a little bit more than the average customer and I know that the integrity and caring are real.

I want you to know that your greatest asset is your service advisor. John has increase our confidence in Lebanon ford. He treats us with respect and he is the reason we bought 2021 edge. I will recommend Lebanon ford if anyone asks me were to go for a car.

I originally scheduled my service online. I received a confirmation. But, when I got to Lebanon Ford Service Center they had no record of my appointment. John Nowicki talked with the mechanic, and they worked me into the schedule. My wait was short and I really appreciate their professionalism and kindness.

Jill my service advisor had great communication and even went out of her way to save me a few more dollars. I appreciate the professionalism at this location and the friendly nature of the service team! I will definitely utilize them again even though I live a few miles further away than another Ford service location.

My service advisor Milton Hughes was awesome. He had me in and out in less than an hour for the Works package. With my Ford Rewards points it cost me less than $10. My last trip to Lebanon Ford was the same experience. Highly recommended.

Excellent service. Jill A Stocksdale was very helpful with all my questions and very knowledgeable. Thanks for the great service.

Service department did a great job on my Fusion. I talked to Michael and Jacob they were very helpful and knowledgeable about my car. Thank you Lebanon Ford A+++

Had a great experience working with Jeremy and the team at Lebanon Ford. We brought in our Explorer for some general repairs and maintenance. We were presented options before work started. The work was completed quickly and correctly. Will be back for next service.

I have been with Lebanon Ford since 2016. The staff are alwayswilling to be of service. Niko McClellan took excellent care of me.Service was great and Niko answered all of my concerns. I wouldan have recommended Lebanon Ford services to others.

Service advisor Milton did a great job along with the service techs like always. Will not go anywhere else for service. Always a great experience.

Had a great experience at Lebanon Ford. They fixed the problem and current affairs caused some shipping delays and parts shortage but they kept me informed the whole way. Very good communication.

Good experience. Car was done on time.John Nowicki was our service advisor and did an awesome job.

John was great. He got me in very quick. I feel like I can trust him and all who work on my car.

John the service advisor & the gentlemen who changed my oil did a great job! I was very thankful they were working on a holiday weekend!

Service was great, quick, and thorough. Michael D. was our service advisor who treated us professionally and with respect. Will certainly return when service is needed again.

I purchased my 2014 Ford F150 in June 2016 used from Lebanon ford with 20,000 miles. To date all of my services have been done at their service department. Im very particular about my truck, I purchased it when I retired, and it has to last me a very long time. Last year when I had my truck serviced for some odd reason a mess was made. oil all over the front of the engine and left side. I had oil drips all over . after investigating found an oily rag left on side of engine. I ended up wiping down all of the spillage complete. I then e mailed the dealership and told them what had happened, they told me I could bring my truck back in and they would clean it up. I told them I took care of it myself and hopefully nothing like this would happen in the future. So when I returned for next service I explained to my service tech, Michael Dimitriou what had happened and he said he would personally see that didnt happen again. So this past service went fine no problems, I will continue getting my service done at this dealership. Problem solved.

John Nowicki and his Team are very professional! They are frequently under high pressure, but they work very hard to complete every task. They are doing a great job!! Im a Fleet Manager, and have 2 personal lease vehicles from Lebanon Ford.

My service advisor, Jill, was a pleasure to deal with. Always professional and polite and got the job done.

Lebanon Ford goes above and beyond. Jason, the service department manager, took care of my vehicle and kept my husband up to speed with every single step. North gate Ford failed to do their job and Lebanon Ford stepped up to the plate and took care of us like they always do. We only ever purchase from Kevin at Lebanon Ford. We purchased our expedition from north gate only because they refused to allow Kevin to get it transferred to him so they could go over it. When north gate told us nothing was wrong, Kevin told us to bring it to Lebanon Ford to go over it. Jason took over our concerns and took care of us the way Lebanon Ford strives to do so. They fixed the mechanical parts and was always in communication and fixed it quickly.

I had good service while having my vehicle in for an oil change. It was taken in at the time my appointment was scheduled for. Michael was very professional. My paperwork was ready as soon as my vehicle was finished. I was in and out in a timely manner. I was satisfied with the quality of service.

When I came there I was told that Lebanon Ford was one of two Ford dealers that could resolve my problem of replacing a lost key fab the same day. John Nowicki took my request and originally thought it would be a couple of days to get in to do the job of cutting the key and programing the fab. But he was able to work me in the same day and needless to say the work and results were awesome.

Jeremy who handles our super duty vehicles is an absolute asset to us . Always friendly always telling us about new vehicles. I always leave knowing he did everything to make it a great experience. I will always use this facility.

Fantastic dealership for RV’s. The heavy truck service department is awesome. The location is also excellent. Because of this stellar service I might buy a Bronco Badlands from this dealership when they become available.

Service department was very efficient. Jill Stocksdale handled getting everything set up for me and kept me informed while my vehicle was in for service. Highly recommend Lebanon Ford service!

Good service, timely, informative and affordable. Our Service Advisor John was very help, would highly recommend.

Lebanon Ford is the place to take your Ford. I tried other dealers and Lebanon Ford is the best. Today I took my 2012 Ford F-150 Raptor for an engine light on problem. Genevieve Sanzi was my service manager. She was great. She went beyond my expectations to make sure the job got done. There were delays on getting the part and she worked for me to get a car so I can go do the things I needed to do. That meant a lot. Real folks, real friendly and real experts. Thank you Genevieve.Rick Negron

Ouir family has purchased 5 vehicles from Lebanon Ford including my 2 F150s that had Roush super chargers added by their staff. Im now living in Bowling Green, Ky; I thought it was worth the 500 mile round trip to have their service team service my truck. Milton Hughes and Mr. Hipp, head of the service department, always ensure things are in great shape when they service my vehicle.

Great experience. Got in and out in very little time while I waited die the service to be completed.

Jill was fantastic, my vehicle was scheduled in and completed within two days. She contacted me as soon as it was ready to go. Great communication and no surprises on my invoice.

Great service in a timely manner Jeremy was great to deal with.

Michael was very helpful. Service was super fast. If they contact you for a review answer them right away or Niko will badger you.

Service adviser Michael Dimitriou was helpful and friendly. All service performed as requested and in time stated. Friendly staff and clean and stocked visitors waiting area

I received excellent service from Lebanon Ford. John N. and Milton were great.

Top notch service, start to finish.

Service manager was great and explained everything they were going to do

What could have been an expensive fix was just the battery. Jill Stocksdale was great!

We purchased our F-150 at Lebanon Ford and continue to have our truck serviced with them. The team is great!

Jill Stocksdale our service advisor was very helpful; she was able to secure us a loaner car on short notice.

Jeremy greeted me promptly and kept my appraised of the status of my vehicle the whole time I was there.

Friendly and most of the time quick

Working with Jeremy for the Super Duty service is always a pleasant experience and he is always willing to go above and beyond to make things happen!

Always professional and easy to do business with - on time with schedule and always done with ease.

Jill at the service dept was very helpful and kept me updated on a timely basis.

The Lebanon Ford Service Center was a great experience for my first time visiting. Jeremy Armstrong handled my service needs with excellence, kindness and professionalism. Thanks Lebanon Ford Service Center, youve earned my business.

Michael Dimitriou and team were helpful and easy to deal with as always.

Jeremy Armstrong and the mechanic did a great got it in and fixed quicker than expected.

There was a violent incident resulting in an arrest of a person. The managment staff did not evacuate, console, or assist any customers during the incident, nor offer any customers some sort of comfort, they turned the screws on the sale harder resulting in a stressful, and exhaustive experiance.The situation was unsafe, unprofessional, and I will never buy a car from that dealership for the remainder of my life.I lost out on my dream truck because of their unwillingness to negotiate, haggle, or assist in giving a better customer experiance due to their greed.Go somewhere else, it will be a better experiance is my opinion.

Jason Hipp at Lebanon Ford did a excellent job taking care of our car when there was a problem with the paint on the hood. I would defiantly take my car back there for any further services we need.Dave M

John was very professional. He got me in did the work and back on the road with no fuss, no delays and on time.

Michael Dimitriou was very helpful and professional got my oil change done in a timely manner

Michael the service advisor was great!

Communication is great! Service manager, Jill Stockdale, has always been great. I always recommend Lebanon Ford services center.

My car needed oil change, recall for rear camera and finder well trim. I had a great friendly, timely experience with service team member John.

Great customer service in the service department!

Kyle and his crew gave me110% again on getting my paint chips repaired...You can not tell anything was done ;looks perfect The painter is an artist great work ...Thanks again to everyone who helped me ...

Quick service & on time with service adviser Michael Dimitriou

1. They said they would do 2 things. Had to order the parts. 5 days later, when I stopped car off they didnt tell me they couldnt do 1 as the recall was not ready yet. 2. They called me asking when I would be dropping my car off. My answer, 2 hours earlier when they have me the rental. 3. They said it would be done Tues. Then said Tuesday afternoon. It might be ready before they closed. But they would call Wednesday. Its after 4. Still no call.

Michael Dimitriou and team were great. I brought my F-150 in for my 10,000 mile service and was in and out in less than an hour. I went for a stroll after dropping off my truck and when I returned an hour later Michael had my paperwork ready to go. Since I had prepaid the service appointments when I purchased the truck, he just handed over the keys and paperwork and I was on my way. Very smooth process.

I highly recommend the service department.

Theyre polite, attentive, have good communication, and get the work done fast and well.

Very nice people had an app. The staff there was on it as soon as I pulled up. Had the works done on my Ford. Didnt take them long at all. The staff was very courtesy an explained everything they did to my car. An answered all my questions. Thank you!

I went in for 100,000 spark plug replacement, Also had the general tire rotation oil change .

I appreciate the early morning appointment times. Comfortable waiting room. They were done almost an hour before the time expected!

Just get it done!! Fast and friendly. Have no other words!!

Jeremy and Mike were awesome. Honest and direct.

My first oil change there was ok.My next visit was for oil change and one other item, told about 3 hours. I said fine, I’ll wait as long as I’m not sitting there for 4 hours. After 5 hours I finally chased someone down and my truck was done but nobody knew where the paperwork was - no idea how long my truck was done while I waited.

Affordable and fast-efficient. Cant ask for more than that! :)

Very good.

Great and quick service, I plan on getting all of my oil changes here

Wonderful employees here. Great waiting area with snacks, water. TV is unfortunately on Fox News😖I dont know if they have free wifi but should. I stayed on YouTube watching cartoons so I didnt have to hear the rah-rah from Fox about a shutdown. I know people that were hurt by that stupid action by Trump.And his current National Emergency will hurt this nation economically. The Army bases I know could use that money hes taking for the wall. After being in 3 Mexican states and 2 US border states I felt safe at all times. People should travel more and use their own eyes. Sorry for the rant.

Recently took my Ford F150 in for regular maintenance service, and the technician discovered a problem that was covered under warranty. The service advisor, David Gulley, ordered the parts that were needed and arranged for the repairs to be made. I was planning a long trip, pulling a travel trailer where this small problem could have become a major issue.BIG THANKS for the heads up by the Service department at Lebanon Ford

I get my oil changed here frequently. Jeremy and Danny are very informative and treat my car like their own. Thanks guys for the advise and excellent service.

I found out I had a power steering leak when I got back from basic training, but they didnt tell me exactly where the problem was. After taking it to another shop, I was informed. The total cost was only about $120 where as Quick Lane wanted to charge me $900 for parts and labor. Total rip off.

Brought my car over because I lost a cover for spout to put air into my tires and asked if they could fill my tires with air. They did that and for free. They were quick too!

Customer service was lacking. Left the inside and outside of my car dirty after service was complete. Took 3 hours for oil change and didnt even remove the old mileage sticker and place a new one. Make me wonder what else they may have forgotten...

Nice service people.

Great value and quality work. Tends to be much cheaper that the dedicated oil change places.

Fast, friendly, efficient, and professional. Couldnt ask for anything more.

The worse place to get your car service! They tell you one price but want to charge you another, management has no clue how to treat the customer.

Fast service

Fast service

Service was fantastic and Jill Stockdale was great to work with. I will definitely be back to see you all again.