The service here is usually outstanding, however, Do not go to the deli during lunch and expect to have what you need, they are always short something, when theyre not out of chicken tenders they are out of Okra or potato wedges, in short, be ready to compromise when at the deli during lunch.
If you ever use the deli… I suggest the subs…. Look for Kimberly. She is amazing! Always has a smile, always goes above and beyond normal customer service, and can make a perfect cuban sub! Thanks for all you do to make our sub nights better 😁
The staff in the deli are amazing! Very helpful and professional. I came in for a pickup order and they were super busy, yet they still got my order to me earlier than my pick up time. Great staff.
So the service here is amazing, cashiers are friendly and courteous, the groceries are always fresh. I am always offered help to the car. Its exactlly how a grocery store should be, except the prices are high. So basically they are making you pay more for good service and decent food, that should just be par for the course. You should not have to be paying inflated prices to get good service and food. I heard some kids talking last time I was there and I heard one say we shop here at the rich people store and I thought, ha ha kid you nailed it.
Bought a birthday cake and its way better then walmart, and the design was great. Soccer cake
Love this place! Superb customer service, great meats and seafood products. Best grocery store deli section Ive ever experienced. 20 year relationship and still going strong!
Publix is Awesome with their Grace elections of denser breads Seafood and sale items. Everything else from produce to Meats and dairy items are overpriced and you can get the same things elsewhere. Great place to come and just shop the deals and not do your weekly shopping here. I always stop back for their denser Breads and seafood though.
Ordered and received my first curb side order today. Autumn S was the young lady who filled my order and she was excellent. Very professional in her questions and responses to only a couple things that needed replacements. Publix is very blessed to have her. Thank you Autumn.
The employees are so great and attentive! Also, this location is always so well stocked! Stuff that is out of stock else where is always found here. We also love go come here for our flu shots every year. The $10 gift card for the store is so nice and lets me justify a treat at the bakery after the shot! :D
I went in and picked out a cake. I asked the lady in that dept if I could get something written on it. She said yes and I told her to write Happy Anniversary.She returned quickly and said she used a color to match the yellow roses I had in my other hand.Talk about attention to detail and thoughtfulness.10 stars and many thanks for that Super lady.
Publix has awesome customer service and all employees are so friendly and helpful. There meats are far superior in taste and quality compared to Kroger. The store is much more clean and bright
The staff are always friendly and super helpful..but here lately there shelves are bare..but other than that great place to shop.
If you want to purchase a very healthy meal from the deli this would be a perfect spot for you believe me they have got some very healthy food items
The store is big and spread nicely. The bakery is always fresh and the staff is super helpful!
The store has an excellent selection of products, produce, bakery goods, and more. It is also cery well organized. The staff is friendly and personable.
Always Clean/can find everything...fresh looking fruit....decent people....in & out...just a great grocery store 2 shop!!!!
Love the bakery at Publix. Beautiful cakes at great prices. Picked up a dinosaur cake for our 3 year old grandson and it was better than the picture on the website. Please pass this along to the employee that made it.
Great store.no one can hold a candle with customer service. Excellent
Super nice people great deli and AWESOME bakery!
Store was out of quite a few items. Probably a double jeopardy situation. Didnt order enough with added customers from those not willing to deal with Kroger while remodeling and not being able to find parking spit. Also possibly ordered product not arriving and / or short handed.
Publix carries 2 brands of organic cream with a minimum of additives. One brand is less expensive than my Kroger option. Sometimes they carry the box of mini Klondike bars, which are a perfect treat size. Always love their bakery bread options.
Clean. Like selection and variety of food products. Workers in store are polite and helpful. Unfortunate this is unusual trait these days.
Publix is local and convenient. They carry all of the name brands and their own brand. Their weekly BOGOs and coupons are the best way to get the best bang for your buck.
Always clean, stocked, and friendly. My only suggestion is the layout of the store could be refreshed. It needs a facelift. Publix is always a bit more pricey but its the convenience and quality that out weighs the price difference.
This Publix is wonderful. All staff is great. Staff and store are clean and spotless.
September 18, 2021 -- Last visit. Second time Ive had a bad attitude in the seafood/meat department.Previous 5-Star ReviewVery expensive place with mostly friendly staff.
Great food, great staff, prices are going up, Thanks Joe Biden!!😫
Nice place for the everyday shopper has things I look for. Helpful staff and fresh produce and food. I have tried their sushi and make it a daily stop. Great on prices too.
Im a frequent shopper there. Very pleasant employees and the BOGOs add some adventure to the shopping. Guess you can tell it doesnt take much to entertain me.
But just like the one in my hometown Im so happy
Clean, friendly, courteous staff.Organized, well- run store. My favorite!
Great place to shop! Friendly and helpful staff!
I love everything thing about this store.The employees are so helpful and friendly and the pharmacy department is best I think we have in Lebanon. Never had bad experience.You go publix!!
So angry at this place. Asked cashier three times if I could get cash back she said yes. None came. Had to go to “service” counter. Had to redo transaction twice. Finally told that I had to use debit card, not the credit card I was using. Rude “service” person blamed the error on me. Just too hard for them to say “you need to use debit”.
The Lebanon Publix is my go to grocery store to shop for fresh fruit and veggies, not to mention their great fresh meat selection. Their deli and meat counter is one of the best in the city. Very friendly staff, especially Kim always greeted with an inviting smile and is very patient, even with VERY large orders :-)
Extremely crowded and a little overpriced on the things id go there for. But it does have an amazing bakery.
Solid Publix, I have to pretend the bakery doesnt exist the desserts are so good. I need yall to put a treadmill in front of the display so I can feel better about what Im about to eat. Haha
Had everything we needed just as good as walmart
Yes the store is very clean, but I was unfairly ban from the store just because I rearranged items in the bags so things wouldn’t be broken., I was reported to the store saying I made a employee cry when in fact she was not more then a min later pushing carts in and saying hi to me. But there was no signs of her being upset., so now I’m banned from shopping there and I have several customers that like the service I gave them ., but I’m banned from shopping in their stores. And the Incident was ruled Alleged Incident which means no proof of anything wrong that I had done. And I swear I would never hurt someone like that. I’m never mean to anyone. So I’ll be shopping for customers at the other stores from now on but not Publix. So sad but I’ll survive I’m doing this to have the money to have knee surgery because I’ve gotten to the point I can barely walk. So wish me luck.
Always kind, respectful, personable and available to help and answer any and all questions. Very quick and prompt in filling new prescriptions and refilling existing ones. Jason and his staff are the best
My preferred grocery store in Lebanon. Exceptional staff and facilities.
Very friendly staff. If you ask if they sell something, they literally bring you to the item. Most places will juat direct you to the number aisle.
Im a publix girl through and through! They NEVER disappoint!
The staff was very helpful and the food from the deli as well as the bakery was very fresh and tasty They had a lot more specials on than I typically see which is always a good thing. I also got some sushi that was very good and at a better price than at some of the other local grocery stores
Great prices and friendly staff,
The store is always clean. Shelves are full. Everyone is so friendly!
The deli staff is simply the best! Thank you, Kimberly, for always being on your A game!
Clean and well stocked, today had some tasting stations good samples.
Being from out West we dont often get the chance to shop at a Publix. It has and continues to be a superior shopping experience.
The employees were so genuinely nice! Thank you for such a great experience! We are here from out of town and you guys top multiple super markets we have gone to.
Great place to shop for Groceries and get meds
The store was very clean and the staff were very friendly. Everything, as always, was easy to find.
I love publix. The employees are always friendly and helpful
Love Publix! Always a great experience when I shop there.
Great place to shop at least at my store.
There is always an employee eager to help. Always the right amount of cashiers open. Well stocked and well managed.
Very nice clean store. Friendly employees. I love their flower selections as well.
Clean and friendly....Love the bakery
Had managers standing around and watched me bag my own food...and no it was not a self check out. Disappointed.
Always well stock, great vatiety & friendly staff.
The employees are always very helpful and friendly.
Always quick and easy, friendly staff eager to help you find whatever you are looking for.
Luv the cleanliness and the staff is awesome!! Prices are WAY to high for family shopping! No ghetto crowds either. Wish prices were more affordable....but then it would be walmart? Lol
Love me some publix
Its a great store to shop, its well organized an very clean. Its one of the few stores that continue sanitizing the handles on the shopping carts.
Best place to shop for me I have a special diet and only can get what I need there thanks Publix
I would not even give one star to the deli at Publix in Lebanon!!! I ordered food trays 2-3 weeks in advance for a baby shower. I go to pick them up and they were never made. They finally found my ticket order on the floor and showed it to me. They just looked at me to fix the problem. No, sorry 😡I had to say can you fill the order or not? Never again will I do business with Publix. This has happened in the bakery before also.
Although I dont shop here much, it is a nice store with friendly service. The only reason I dont go here much is because of convenience. The store is clean, and the restroom have been as well. The deli has fresh hot food and along with the bakery, its clean. I have ordered cakes here, and Publix does have the best cakes.
Absolutely the most polite staff, clean environment and AMAZING selection!! I live 2 hours away and was in town visiting, but will come back every single time!!
Excellent customer service every time I visit.
Things are more expensive here but its a nice clean and organized environment.Employees go out of there way to answer questions and to get you squared away.
Good supermarket. Great service, often a little pricy.
Wish we had Publix in Terre Haute where I live. Very clean store, great staff, good selection.
Even though Publix is the same as the others, it is smaller and more congested. While masks are required it isnt enforced. Service is as good as it gets in a supermarket
Excellent place to shop and buy groceries.
A bit pricey, Ive noticed they tend to sell things at twice the price of others, especially if the others are out of stock of a particular item
Clean store with pleasant and helpful employees!!
Smells of fish & seafood. Prices way to high.
Best spring water on town
Amanda is one of the best Publix employees Ive ever met. She is absolutely amazing. Go visit her at the deli!
Friendly people, very politically motivated people work their. Ready to help you find your products if you are not able to locate them.
Poor management. Bakery is always on point though, that’s all.
Shop there all the time. The deli meat section is really bare for now.
A Great place to go shopping
Great experience all the time
Publix is always a but pricy but they always have better goods than wally world.
Hands down the best grocery store I have ever been to! Such wonderful customer service, extremely helpful associates, and terrific assortment of quality items at great prices. Sales, such as the BOGO simply cannot be beat! My favorite place to shop! Love it!!
Reasonable prices and Friendly staff
Love this Publix Store Everyone is so friendly
Most anything you want in Publix. Friendly staff.
Super nice people ! Smartly managed. Clean and efficient. Couldnt expect better customer service.
Never been in a Publix in TN before. Only won I had ever been in before was in San Jose CA many years ago.
Absolutely love shopping here
Made us a yummy cake.
Publix is always good! Large, clean, well stocked store with the usual exceptional service one would expect at Publix.
Nice people working on the there they all smile
Meat is good, produce is fresh and customer service is the best!