Let my apartment building in Sanford run out of fuel during the summer on automatic delivery. No excuse for that. Just had the furnace serviced as well and now has to be done again. I value a job done correctly over a price and a friendly face any day of the week. I enjoy the peace of mind that knowing Im not going to get calls from tenants upset about no hot water.
Great customer service, and they have always gone above and beyond when we are in need of heat. Been using their service for a few years now.
Quality does not describe the service. They will refuse delivery at the drop of a hat. They will not give you a time of day for the delivery either, and if you arent home or awake to answer the door (during COVID no less - and an arrival at early hours of the morning) your delivery gets cancelled instead of just leaving a bill. Oh, and if theres any snow in your driveway you can forget it too.
Very good company. Fair prices and decent acting people. Took me a while to find them but like them best.
I have been using quality fuels for a number of years. They have always treated me wonderful. I live on a bumpy dirt road which is muddy in the spring and icy in the winter. They always try their best to get to me when the road is safe enough. I love supporting a local company. I find it hard to believe that someone would have something bad to say about them. Keep up the great job quality fuels. You definitely have a customer for life!
I have had quality fuels for years ! Always dependable, very nice on phone and in person, always willing to help and accommodate on those times that you forget to call in advance
Larry is my oil guy hes honest reliable and customer-friendly love my oil guy Larry at quality fuels
Im so happy there is a place to add a review. I am new to the area and was in desperate need of oil and I didnt realize it until I was on empty. I called around to multiple companies in the area to get a feel for prices and see who would deliver the quickest. After being told I would have to wait for days (one company even a week) I spoke with the owner of Quality Fuels and once again explained I have a young child and was in need of oil to heat our home and to my pleasant surprise he immediately agreed to come out even though my area was not on their schedule for a few days! The owner even came out himself to ensure delivery! I would recommend Quality Fuels if youre in need of services. Fantastic customer service, competitive prices and just down to earth, kind people!
The gentleman that answers the phone is so nice and personable. The delivery driver is also very nice. Customer for life!
Nicest crew around! Took me on as a new customer and treated me like a 20 yr customer. Goes out of the way to deliver when I should have known days ago when I was going to run out!! Thank you for being a great business owner. So great having a hometown bussiness that you can rely on!!
Excellent dependable service with fair prices. I recommend them to everyone who is looking for a new oil company.
Worst customer service I have EVER experienced. The guy wanted to run my credit card 2 days before delivery and I said I get paid on Friday so please dont run it till Friday and he replied with Im not going to be told when I can run a credit card, ok and he hung up on me. Tried calling back and he just hung up on me again. Never go through this company again!
Watch out for these guys, highest prices ive ever seen in my life, get your heat from a different company!!!!
Very nice staff, Pleasant to deal with. Definitely a good company to do business with!
This company does NOT provide emergency assistance! Unpleasant and unhelpful