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Verizon Authorized Retailer - Wireless Zone
71 Calef Hwy, Lee, NH 03861, United States
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Verizon Authorized Retailer - Wireless Zone
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De
Review №1

Received fantastic assistance from Justin Loring this morning. He explained my concerns with our billing that we have had since buying new phones a couple of months ago. He was very patient and took the time needed to answer all my questions.He is continuing to help us get auto pay to save $40 a month.He is a great rep for your business.

Ro
Review №2

We had a tough job transferring my friends phone. Henry and Terry were a great help and we really appreciate it. The job took almost 2 hours and they handled customer service for us. Highly recommend asking for them if you are activating a new phone or transferring a phone to a new account.

Ma
Review №3

Richard and Adam were patient, kind and and absolutely fantastic helping me resolve an issue on my phone. I hesitated going in to ask for help but I am so glad I did. This is the only verizon I will go to for a new phone or assistance. Thank you, Richard and Adam.

Li
Review №4

Justin took care of me today. He was exceptional, knowledgeable kind & patient. I always have a Positive experience with everyone at this store.

Mi
Review №5

Quick and helpful service. Justin explained my options for replacing my old phone that I had just ‘drowned’ in a cup of coffee. Last minute replacement went so smoothly. Great advice from Justin.

Ja
Review №6

Terry was fabulous! Very knowledgeable and patient. A pleasure to deal with.

Ja
Review №7

Very clean, and super friendly staff. Henry was especially patient, and helped walk me through what I had messed up with my bill.

Bo
Review №8

Rick Helped me switch from Sprint and save over $200 a month and we now all have iPhone 13’s! This store is the best!

Ja
Review №9

Verizon Store in Lee is the best around, and Richard was terrific! My phone was maxed out and I got a new phone all set up and everything transferred within 45 minutes of walking in the door.

Ra
Review №10

Anthony was wonderful, very professional, and made the whole process of switching carriers (and upgrading our phones) really easy. Super nice guy, great customer service, five stars!

Mo
Review №11

Excellent, A++++++ service!Went to the Lee Verizon store to switch over to Verizon from another carrier. Terry was patient, cheerful, and professional in dealing with the issues from our previous carrier. We highly recommend this place!

Pa
Review №12

Wonderful customer service. Both Henry and Anthony R were kind, patient, and very helpful.

Ke
Review №13

My family prefers to come to this location when its time to upgrade, and have been coming here for years. All the reps are knowledgeable and professional. John F helped my wife decide on a new phone by listening carefully about her issues with her current phone, and then discussing possible solutions in an unbiased, honest way. Once we reached a decision, he and Jon quickly and efficiently activated the new phones, applied the screen protection, and swapped our stored data from the old ones over. They made sure we were comfortable with the new set ups before we left. Great experience!

Be
Review №14

Anthony was great! Helped me find exactly what I was looking for. This is by far my #1 Verizon center.

Br
Review №15

John and Mike were fantastic at helping me navigate the decision to economically solve for 2 broken old phones on a 4-line account. Courteous, knowledgeable, and flexible. (I had to go for a Covid vaccination shot after my initial chat, they put phones aside for me, I came back and we picked up where we left off.) True professionals delivering top-notch customer service. A great experience.

Ka
Review №16

Richard, Brianna, and Terry ROCK!!!! They took care of everything we needed for our account, and saved us some $$$ 😎Best service ever!

Na
Review №17

At the Verizon store in Lee, all of the staff members were very helpful and pleasant. Thanks Anthony and all. Nancy

iz
Review №18

Great service very happy with Anthony Richard and Miranda at lee store thanks

Ja
Review №19

Great experience with Terry! Extremely helpful!!If I could give him 10 stars, I would.Awesome salesman!

Jo
Review №20

I recommend going to the Lee Verizon store Terry is the best! Best customer service Ive had.

Be
Review №21

Just left to pick up my new phone. Johnathan and the other gentleman who’s name I cannot remember were very helpful. They were both very nice and gave me the best experience I’ve ever had getting a new phone. I will be using the Lee, NH location from now on! Thanks again guys!

Sa
Review №22

Ive always had excellent service at the Wireless Zone! Knowledgeable, friendly, professional staff. Always happy with their service; Ive learned to never go elsewhere!

Su
Review №23

Terry was very helpful and patient while we figured out the upgrade that would be best.

Ca
Review №24

Anthony was extremely knowledgeable, professional, courteous and FAST!!! He made a typically painful experience enjoyable!! Hes a huge asset to Verizon!!

Ru
Review №25

Great service. John and all very efficent and professional.. Deserves a raise. Good employee.

Ro
Review №26

At the Verizon store in Lea New Hampshire John Funk was extremely professional courteous and helpful, he also had the patience and took the time to explain everything to me in detail I am very pleased and satisfied with what he did for me outstanding

Al
Review №27

The man, the myth and the legend 🙌!!! If you need a new phone, I highly recommend going to see Terrence. You will not only get a super good deal on your new phone but youll have a great time hanging out with this super cool guy!

An
Review №28

Terry was friendly, kind, helpful and knowledgeable. Could not recommend enough.

Ma
Review №29

Went in to buy new phones with my mom and aunt and the staff were fantastic and super knowledgeable. Shoutout to Anthony for hooking us up and being extremely helpful!!

Fo
Review №30

Friendly staff, quick easy service, helpful information. 👍. Overall pleasant experience with my representative (Terry iirc).

Ma
Review №31

The team they have in Lee is awesome. Best time Ive had shopping for a phone, twice in one week(Dont ask....😆)! Anthony and John are knowledgeable and genuine. Verizon Lee is the ONLY store to shop!!!!

Mi
Review №32

Great service. John was very helpful and explained everything to us about our plan and new phones.

Va
Review №33

John was extremely helpful and was able to accomplish my phone upgrade quickly. I am very pleased with the convenience and customer responsiveness at this location. I would highly recommend to my friends.

Be
Review №34

Got awesome assistance & support from Justin Long today! So appreciated his quick & kind help with my auto pay.

Ma
Review №35

Jon was very helpful selecting our new phones and setting them up for us.

Ti
Review №36

Richard and Terry were totally Awsome.

Ch
Review №37

Service couldn’t have been better! He was very patient, thorough and knowledgeable. Thanks!

Kr
Review №38

Anthony, Sean and John were exceptional and knowledgeable. Great attitudes all around.My husband and I witnessed a customer become unruly with Anthony and as this customer got more aggressive in his demeanor Anthony composed himself very well.I highly recommend doing business at the Lee, NH Verizon Wireless Store.Cheer’s,Kristie BlanchardA.K.A (Monica)

Sy
Review №39

Short wait times, friendly and professional service. Takes the time to make sure you understand everything. This is our favorite Verizon store.

Ju
Review №40

Anthony was great to work with to get me into a new phone similar to my small old one and resurrect the backup from my mostly dead phone. He was extremely patient.

Mi
Review №41

Very quick and friendly service. Our customer care person was quite capable of multitasking very efficiently.

Ro
Review №42

Excellent customer service from Terry and Henry! As always!!

Sa
Review №43

While theres a Verizon store closer to my house, I saw all the good reviews for this location and decided to try it. I was not disappointed. I worked with all 3 employees working there during my visit, and they were all very friendly and worked really hard to get my situation taken care of. Also, one of the employees went out of his way to help an elderly customer try to understand some things she was struggling with. I would--and have--gone again but am still struggling with tech issues related to the connection.

Ni
Review №44

Terry and Henry were extremely helpful in replacing a broken phone.

le
Review №45

Terry Thompson was a superstar and helped us purchase phones and accessories, and other account things. It was a super smooth process and we are very pleased.

Ga
Review №46

John and JonWere absolutely wonderful! I am a senior just getting back into stores. Cant thank them enough!

Pa
Review №47

Mark sold me the perfect phone with no complications!! He did a great job.

Sa
Review №48

Jon was so easy to work with when I upgraded my iPhone! Definitely recommend going to him for all your cell phone needs.

Ki
Review №49

There fees are to much and they dont know what they are doing, better to buy their products on line so you dont get hit with 2 fees!

Li
Review №50

Super customer service!! Comprehensive knowledge of new phones, transferring to new phone, and explaining the best plan for my situation. Everyone in this store was friendly. This is now my favorite store!

Ka
Review №51

Mark and Anthony did an amazing job helping us with our account. They were more than helpful and went above and beyond to ensure we had a fast and efficient transaction. It was such a great experience and we will be going there from now on. Very kind well spoken gentlemen. Keep up the good work!

ge
Review №52

Very nice guys, John and Jon helped me out, very informative and helpful! Awesome service

Ma
Review №53

John was great ... helpful, efficient, and answered all my questions completely. Great overall service!

Re
Review №54

The employees are very knowledgeable and personable. They made the experience of getting a new phone very easy and enjoyable.

Ch
Review №55

Great experience working with Justin to upgrade our phones!

br
Review №56

Just got a new phone from here. Simple, helpful, and respectful service from John quickly dissolved any worry in me that my experience would be like buying a car. If youre in the market for a new phone, this is the place!

Sc
Review №57

Anthony Rollo from the Lee NH store was fantastic! He was very knowledgeable and professional. He helped an old guy out! Thanks Anthony!

De
Review №58

Ecstatic about the service and new phones we got at Verizon in Lee. John was extremely helpful and patient with us.

De
Review №59

Anthony was very noligble and professional. This was a great experience. I love this store!!!

Je
Review №60

I just upgraded 2 phones and Anthony made it so easy. Great, friendly customer service and knowledgeable too! I would highly recommend this Verizon Wireless Zone!

Am
Review №61

John was very friendly and helpful! Not pushy and answered all my questions! There was no wait to be helped and we were in an out pretty quickly. Would highly recommend this Verizon location!

Am
Review №62

Went in for a quick fix, decided last minute for an upgrade. Anthony was extremely helpful. Went through all payment options, even helped lower the bill. Great service!

Ho
Review №63

John was incredibly helpful & went above & beyond to help me with my recent upgrade. Excellent service!!

Ja
Review №64

Great customer service! Would definitely recommend to everyone

Sh
Review №65

I love the Verizon in Lee!! Jon was so helpful and patient!!! Its hard for tech dinosaurs...he made it easy!!

Da
Review №66

Very knowledgeable and helpful staff.

Ja
Review №67

For the past 6yrs or so the Lee store has been amazing. From customer service to having everything I need is always in st. Thank you Anthony for everything you did today

Ca
Review №68

We just left Verizon in lee and had just the best experience. We worked with John F. and he was professional, kind and really helpful. He made the whole process of buying a new phone so simple, easy to understand and actually fun! John is really personable and answered all our questions with ease. Can’t say enough about the customer service there!

Ad
Review №69

Anthony was absolutely excellent. He was friendly, knowledgeable and patient. Everything we could’ve hoped for!

Ji
Review №70

Hello everyone, my mom and I just bought two Samsung 20 Ultra Phones. We had a great experience working with the men in the store. JOHN, SEAN, MARK. Ive worked with Terry in the past and he was awesome as well. Personally I would recommend Verizon wireless to anyone on the planet. Ive had great experiences with this phone provider.

Za
Review №71

Amazing customer service from jonathan. Thanks again!

Te
Review №72

Love this store. Great guys, great customer service.

Ta
Review №73

Mr. Funk was professional, helpful, knowledgeable & willing to find the best deal. Hands down the nicest people in Verizon around the area!

Be
Review №74

My husband and I went into the Lee NH store to check out new phones. The associate that helped us was Anthony Rullo. I want to let you know we were 100% satisfied with his service. He was very pleasant, patient with us and took his time explaining and answering all of our questions. We bought 2 new phones and a tablet along with accessories for the phones. He helped us out with some discounts because we bought so much. I would recommend anyone going to that store and having Anthony help them. He and that store would get higher than 5 stars if possible. We always do our business with the Lee store. They are the most helpful and friendly.A very satisfied customer, Betty Burke

An
Review №75

I had a real good experience buying my new phone Samsung 20 Ultra today. John, Sean, and Marc were very helpful. Also worked with Terry in the past buying a new phone and tablet. He was great to work with also. I highly recommend everyone to look at Verizon when buying a phone. The technicians are great.

Ch
Review №76

Jon was very professional and took really good care of us.

er
Review №77

Johnathan is amazing. Very helpful!

CJ
Review №78

Great service from Anthony.

Sa
Review №79

Excellent, excellent, excellent service. Mark Ferullo was able to address all of my problems with phone and tablet. And he has a great sense of humor and made my visit fun. Thank you!

Be
Review №80

Kayla helped me with a billing problem today and she was fantastic in every way. She was polite, attentive, patient and sincerely interested in solving my problem which was resolved. She Is the type of person that is a huge asset to Verizon. I’d recommend that she be considered for a promotion and a pay raise. I will add that every other employee at this Lee NH store has always been respectful and helpful to my wife and myself. Mark the store manager is doing a great job here for Verizon. Bernard Casey, MD

Ka
Review №81

Mark was Fabulous! I came in to the Verizon store very frustrated and not in a good mood at all. I had a broken phone and needed help immediately. Mark was helping me the minute I entered the store and set me up with a new phone within a half hour. I left smiling, in a much better mood and I think Mark deserves an A+.Kathleen

Be
Review №82

Always superior service delivered in a very professional, kind, patient, and knowledgeable manner. Thank you John

Li
Review №83

Anthony and Sean were awesome! They helped me find the best phone and deal. I appreciate their thoroughness and courtesy!

Br
Review №84

Anthony was amazing. He was patient and took his time to go over all options that I had for upgrading my daughters phone. Best Verizon store by far!!

Er
Review №85

Excellent,Very helpful with Anthony and Henry!!!

Sh
Review №86

John is the most amazing person ever!!! You rock and can’t thank you enough for helping my mom out!!! Amazing service from walking in the door to leaving!! This is why I love this store and travel an hour If I need anything!!!! 😁

Ki
Review №87

I recently switched providers and purchased a new phone from Verizon, but was sent home with just an instruction sheet. Feeling really frustrated without a phone, my friend recommended to go to the Lee location and so happy I did!John Funk, was my wireless expert, and he was so patient and caring. It was nice to have someone with those qualities to work with. I will be coming back here for sure! Thanks Archie for hiring quality people.

Ti
Review №88

Just want to to thank Sean and John on their amazing job at setting up my sons and I with new phones.. and the laugher with us made it so comfortable.. thank you so much guys

Am
Review №89

Enjoyed getting my new phones and tablet. Mark made it fun and was a pleasure to engage with. Want to recommend him for a raise. All questions answered. And John showed me his nice trophy too. have a good day guys, I know I will.

Ka
Review №90

I had such a great experience getting a new phone. Anthony was super helpful, caring and thoughtful all while guiding my sister and I through the process, and answered all the questions we had asked! I Highly recommend!

Ra
Review №91

Service is very fast and Anthony was great to deal with and very helpful!

Do
Review №92

5 stars and not one star less to John, Adam and Kayla. Exceptional service when my sons phone number didnt get calls or texts. It took awhile, but they got the job done. If anyone needs troubleshooting with phones or questions about phones in general, these 3 are the ones to see. Great job guys!!

Va
Review №93

Sean was great. Didnt oversell. Got just what I needed and he helped me set it up. He is very funny.

Ha
Review №94

Just upgraded two phones!! It’s the only Verizon store I will deal with! They are the best!

Lo
Review №95

Highly recommended sean took his time to help me setup the right plan for what I needed

Pa
Review №96

Shout to the sales rep, Sean, for all his help. He was very knowledgeable and took time to go into detail to answer my questions. I know my questions may have been redundant but he displayed much patience. I will be a repeat customer!

Ca
Review №97

Great experience working with Sean and John at the Lee New Hampshire storeThanks Allan and Carole Dennis .

An
Review №98

Very knowledgeable and friendly.

Sc
Review №99

John was an amazing help, was very informative and prompt!

Lu
Review №100

Excellent service. Anthony was very helpful and patient. Helped me choose new phone, prepare it and learn how to use it.

Information
26 Photos
100 Comments
4.8 Rating
  • Address:71 Calef Hwy, Lee, NH 03861, United States
  • Site:https://shop.wirelesszone.com/nh/lee/71-calef-highway?y_source=1_MjczNDc1NS03MTUtbG9jYXRpb24ud2Vic2l0ZQ%3D%3D
  • Phone:+1 603-740-7474
Categories
  • Cell phone store
  • Electronics store
  • Internet service provider
Working hours
  • Monday:9AM–5PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–7PM
  • Saturday:9AM–7PM
  • Sunday:9AM–7PM
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Repair services:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
  • Credit cards:Yes
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