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First Pawn Jewelry & Loan II
1331 Homestead Rd N, Lehigh Acres, FL 33936, United States
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First Pawn Jewelry & Loan II
Comments
Ra
Review №1

Best place ever To buy something. treated like royalty. From the Manager Juan !!

Ga
Review №2

Have used this outfit before, very professional. Very good selection of FAs, accessories and other gear. Easy to recommend.

Pa
Review №3

Everyone is so polite. They all were very professional in showing jewelry. Set up an account using my Drivers license and accepted my jewelry for repair in a professional manner. Thank you!!

Ko
Review №4

Best pawn shop I’ve seen, very clean and very friendly good prices and they will definitely make sure you walk out the door happy

de
Review №5

Made the repair in a very timely fashion and staff was very helpful and pleasant. Thank you for your help

Au
Review №6

Best pawnshop in lee county, juan has helped me since i first walked through the door and almost 2 years later,still the only person i will deal with when it comes to firearms. Overall every employee is very respectful and help to their fullest potention. 10/10 would recommend

My
Review №7

They where quick and very honest about pricing, plus they have a lot of different merchandise to choose from I would definitely recommend!

Co
Review №8

This place is awesome!! They had a large variety of what we were looking for. Customer service was great. Very friendly! Will definitely be coming here again very soon!

le
Review №9

Dont sale them your gold bars because they dont do spot price. There is other gold exchanges that will buy your gold for spot price . Make sure you Do your research so you can get your FULL VALUE!

Al
Review №10

My man Juan gave excellent service and very knowledgeable on the product he was selling and so was Ruby, Both were very helpful and we’re willing to work with me .

Ro
Review №11

Very respectful,polite and knowledgeable staff! If you have to go to a pawn shop!! Even if you have ones closer its definitely worth the trip! I would recommend just poppin in just to shop! They have a little bit of everything!! Reasonably priced!! Thank you again guys and gals of first pawn in Lehigh you are appreciated!!!

Da
Review №12

Had a great experience definitely will be back!

Da
Review №13

Purchased a rare bronze sculpture online and paid it off on layaway. Staff (Dali/Juan) were very accommodating and easy to work with.Arrived in perfect condition. VERY PLEASED, HIGHLY RECOMMENDED ENTERPRISE

Mi
Review №14

Great Staff!!! Awesome selection of inventory and reasonably priced! I will be back for sure.

Bi
Review №15

Juan and Xavier as always very helpful and always making my experience with them enjoyable. I would recommend them to everyone. Great shop and very good items, but the best part of this shop is definitely the amazing people working there. I could go on and on about how great they are and still it would not be enough...Thank you all for everything you do!!!

Re
Review №16

Very knowledgeable!! Very good experience

Ju
Review №17

Rubi and Xavier are the absolute best! They helped me out with printing something for me. I noticed when I walked in the environment was much more classy than your usual pawn shop vibe, they had an amazing firearm selection and were very helpful! Will absolutely go back and if your a firearm enthusiast they absolutely have a great selection of guns which some you cant even find at shoot straight. Thank you again!

GO
Review №18

Very good place, they have pretty good items there and ruby that works there is very nice ..totally recommend to go there ..

Yd
Review №19

If I could I would be giving this place a NO STAR BUT WASNT GIVEN THAT OPTION...This place is a scam in progress, went to go buy ammo & my spouse had to step out cause the place smelled & was giving my spouse a headache, I paid for a box of 150 American Eagle Green Tip Ammo & Two 20 boxs of American Eagle Ammo, got a phone call from work so I didnt check to make sure all the Ammo was in the bag, get home & my spouse ask if I only brought one box of 20 American Eagle Ammo Box cause there was only one box of the 20 Ammo in the bag, we look everywhere in our vehicle to make sure it didnt fall anywhere, we more than triple checked our whole vehicle & it wasnt there, so called First Pawn Jewelry & Loan II LLC to advance them that they had forgot to put one of our boxs of the 20 American Eagle Ammo in the bag, all they did was give us the run around on how they didnt know, so my spouse called the Lee County Sheriff to file a complaint & we were advised that this isnt the first time that this business has done this, they should be ashamed, my family will no longer go there to get robbed by these people, with all the hurt going on in the world right now & they have the audacity to be doing this to people, this is to the people who work there u should be ashamed of yourselves but just remember karma will come back around & the same way yallve hurt people will eventually catch up to you, & please unless your the owner, the real owner of this establishment we dont want to hear from you cause in the end all the people who are there all they do is find a way to take advantage....

Ch
Review №20

They are great. Very friendly and professional. Great prices. I enjoy going there

De
Review №21

Excellent service and had what I wanted in stock! Nice clean store, good Glock dealer.

DI
Review №22

Would definitely give 0 stars if possible I went in there yesterday to purchase ammo and was told I wasn’t old enough at 18 YEARS OLD to purchase ammo which is completely untrue because under the gun laws in Florida legally at at I’m allowed to purchase rifles and rifle ammo including the shotgun ammo I tried to purchase . Extremely unhappy so I went to another pawn shop and gladly spent 200 dollars on ammo . They deserve that money more than first pawn . I hope you guys close down ...

Ja
Review №23

Couldnt decide on what gift I wanted to get but come here Juan an Rubi help me pick the perfect gift and there service was amazing always love coming back to this place..!!!

Je
Review №24

The customer service at first pawn was nothing short from perfection. From the moment you walk in they greet you with a warm welcome. They are also very patient and knowledgeable. Lee and Juan are very professional not to mention honest. I would highly recommend First Pawn to my friends and family.

Fe
Review №25

Took a gold chain to pawn and they guy told me It wasnt real. So I took it down the road they did the test and it was on top of that I got more money that what this people offer me. My chain was real gold 100%. This people need to get a little bit more training.

Jo
Review №26

Had the best experience with First Pawn and Juan helped me out actually gave me a loan for Alaskan Placer gold that was pure gold that I had from purchasing online. Juan was very helpful indeed.I made a mistake and went to Capital Pawn and was insulted and told my gold was silver gold plated. Clearly the kids at Capital Pawn are clueless of what gold is or even be educated to know the difference of gold and gold plated silver lol.Also First Pawn gives you the option to pay my loan and in a weeks time to the date you pay half the interest rate Capital Pawn wont do that.So please if you have any gold you want a loan on or want to sell go to First Pawn first please you wont regret it!Sincerely Joe B.

Sc
Review №27

Nice shop. Friendly and helpful staff. Great inventory

Ju
Review №28

This guys are the best...highly recommend this place...shout out to Steven, Juan, Ruby and Javier

Di
Review №29

When I walked into the store I was greeted very nicely Juan the manager was outstanding extremely friendly and the girl behind the counter was also very very friendly I will definitely recommend them and return for all my jewelry needsI bought a bracelet there at another time but my old bracelet turned out to be an even exchange very courteous

Ba
Review №30

I went in looking for a new ring to replace my wedding rings because my hubby passed away almost 2 years ago. Juan was so sweet & funny!! They were awesome & I love my new ring!! I highly recommend them!!!

Tr
Review №31

Great customer service, I would refer everyone to do business with them. They have amazing customer services and made me feel like a valued customer. Communication is immaculate and they definitely support the Veterans, gave me a discount. Businesses like are a rarity now of days... 10 stars!!!

Ro
Review №32

Easy to make purchases and deal with.

An
Review №33

The salesmen were professional and knowledgeable. Xavier was extremely helpful and took the time to spend with me to understand what I was looking for. Juan is a funny guy and really knows his customers. The two of them make a great team! I highly recommend this pawn shop

Ti
Review №34

Today was my first visit; staff was very knowledgeable and professional.

Er
Review №35

Great inventory, awesome and friendly customer service, all around nice place to shop. Thanks to Rubi for showing me the video games and tools. Definitely my favorite pawn shop in the area. 100% recommend.

Sa
Review №36

They’re quick and easy to deal with. Very understanding and helpful.

ed
Review №37

Excellent poeple very nice, lowered this price on a gold necklace so i could give my wife a good Valentines gift! i will always go there for all my business!

Ma
Review №38

I was greeted with a smile even amidst the craziness of covid-19. Was helped professionally, and friendly. Was given a great price on the item I went to look for! Would definitely recommend this place to anyone!

Ja
Review №39

Very nice service, kindly & helpful . Xavier was a very nice man and helped me choose what I wanted . I am very pleased and will definitely come here again !

Do
Review №40

With out a doubt the absolute very best Pawn Shop in Lehigh Acres. Great staff, beautiful merchandise and fair price’s. Our exclusive place to do business

Sh
Review №41

This pawn shop has quality items for great prices. Lee was very patient and helpful. I will be coming back to see what other treasures I can find.

Al
Review №42

Excellent customer service.I felt welcome and appreciated.Definitely will be back.

An
Review №43

This store got the best team they will help you one way or the other and I really appreciate that. I recommend this store to who ever is in need,and see these team and also if you want to buy good stuff at a good price First Pawn jewelry is the store to go. My people mr.Scott,ms.Daly, Mr Juan.

Dr
Review №44

Very friendly staff. Very clean store. Made my transaction for a new firearm effortless. Thank you. Will shop again.

No
Review №45

Just stopped in today. The place is very nice. David was super friendly and helpful. Unfortunately, I needed to pawn something but he definitely gave me a reasonable price. Thanks again David. Oh and the place is not cluttered and over crowded like their competition. Definitely more friendly and seem like genuine people. I will be doing my birthday purchases here. You can tell they take care of their stuff plus whatever people need to bring in for a loan. A+

Th
Review №46

Helpful and informative staff great selection great product I will be going back.

Ma
Review №47

Nice place, good prices, excellent variety of items, friendly staff. I recommend this place to anyone. Tanks First Pawn Jewelry & Loans

He
Review №48

I love this place! The staff here make you feel like family. Scott, the manager as well as Dali are so knowledgeable and always give me great deals. There is no place better.

Sw
Review №49

These guys are the very best. They are honest and every time I walk in I feel like family here. I would recommend this place to even Jesus if he need to pawn something to make up some money.

Al
Review №50

Bilingual staff! Scott always gives me great prices on gold. David and Juan are always super helpful! Best shop/company in SW Florida! Keep it up my friends!

An
Review №51

Very nice and friendly, extremely helpful. I would definitely recommend!!!

An
Review №52

I just want to thank Dali, she was exceptional and knowledgeable. It is good to go to a shop and have people like her. Not pushy and nice. I would definitely go again and ask for her. 5 starts for her. Also, the store looks really nice and well maintain. Good job!

Mi
Review №53

When you stop in SEE Juan hes the best! Youll be treated like family

Ir
Review №54

So i was gold digging in my jewelry box and found a lot of broken jewelry. I stopped by First Pawn and was greeted by friendly smiles! Juan is great with people, then here comes Dali, with the sweetest, friendly and willingness to team play with Juan so that he could assist other patrons. You are never just part of a wall at First Pawn. Then enters David with a great smile and ready to work....that is after he feeds his grumbling belly. Absolutely love this place! They make you feel right at home . Thank you all....Lehigh Staff!

Pa
Review №55

Was out with family and stopped by the shop. Very nice store, very neat and clean. Dolly was great not at all pushy just a nice person. They had a nice selection of jewelry we purchased our Mom a beautiful little necklace. Super nice people! Yes we will be back. Thank you Patricia

Da
Review №56

I needed to sell some jewelry because life happens. They greet you when you walk in the door and are so nice. I wasnt expecting it to be as nice and clean. They also have an amazing assortment to look at, and purchase. I will definitely come back.

Ar
Review №57

Had a great time picking out my first fire arm. Great selection and found exactly what I was looking for.Bought it brand new with 2 clips. Just couldnt beat the price for a Smith and Wesson

An
Review №58

1st time customer. Friendly & professionally staff. Pleasantly surprised to be remembered the next day even though I was only there about 10 min the night before. I’ve been to 1 other pawn shop in the area &THIS is the one that will get my business!

Jo
Review №59

Bought a new pew pew from here about a month ago plus they have ammo it’s a little pricey but not nearly as bad as some of the bad scalpers out there staff was awesome and easy to talk to

Je
Review №60

I had the greatest experience with jay at this place today! It’s a friendly atmosphere as soon as you walk in the door. Jay made me feel comfortable and actually like a friend when I was purchasing an item. I would definitely recommend this place and ask for Jay and you will not be disappointed at all!

ca
Review №61

Outstanding all around. Thanks

Ga
Review №62

Scott gave me an amazing deal on a computer! Come see any of the staff here for all of your needs. Will not give any other shop my business. Best customer service!

Ja
Review №63

Have bought 3 guns and the deals are great and the staff is great and always willing to help and answer questions. Hope to be doing more business with them. Thank you Dolly and Juan

JA
Review №64

So far love first pawn

Ga
Review №65

Awesome people there thank you !!!!

An
Review №66

First pawn is the best pawn shop around. They staff at the lehigh acres one are so friendly and know there stuff. Im always satisfied with my purchases. I highly recommend first pawn.

Co
Review №67

Just got my rifle back today. I was blown away by the professionalism both times I came in. Both times I had the same gentleman. I sadly cannot remember his name but he was outstanding (bald guy very professional). First stop in I sold my PS4 games and was offered a better price than GameStop offered and was offered a great price on my PS4 but I just couldn’t part with it. I will definitely come back and recommend this place to everyone.

Ti
Review №68

I first stopped by First pawn in Naples a couple years ago. I was immediately impressed by the neat and tastefull display of a dazzling array of merchandise. Be prepared to spend some time there to view the wide and varied selection. There is something for anyone. You dont have to look around for help either. The staff is helpful, knowledgeable, highly competent and courteous.I can say from personal experience you will be impressed and see First Pawn is in a class of its own. First class.

Cr
Review №69

Has the best customer service, friendly people, good prices for stuff. Always going to Juan for what I need he’s the best.

Wa
Review №70

We had a great experience Dolly was great and the gentleman with her was wonderful also . The store was clean well organized, both were very helpful. I’m from Ohio my family lives here and I will definitely come back. My family said they will continue to go all the time.

Er
Review №71

Juan was very great with us very customer service and will continue shopping there

Je
Review №72

Love this place. Very friendly and helpful staff. Excellent experience. I will definitely be coming here again. Very clean, very organized just an overall great place. 👌👍🙌

Lu
Review №73

The store is very clean and organized. Dali was very nice she knows well the items sold at the store.I bought a tool set at a really good price. It was a nice experience she was very professional.

Mi
Review №74

They treat you like family and they put the necessity you have first ! . . . They will work with you to try to resolve your situation they are awesome group of people with above OUTSTANDING CUSTOMER SERICE . They’re ABOVE OUTSTANDING & EXCELLENT !!!!! . . . Will I do business with them again YES ! Will I recommend them YES !

Sa
Review №75

Amazing staff and owners. One of the nicest retail establishments in SWFL. They price fairly, buy at higher prices than some of the others, and are easy to do business with. Plus their store has great selection - 5 stars for sure.

Br
Review №76

Great people to work with, really fair actually above, more like taking each person individually needs or situations along with the value of course. Nice atmosphere.

Th
Review №77

Juan and David we super cool and made my experience the best part of my day! Not the first time I’ve done business with them and certainly won’t be the last time! Best prices in Lehigh!

Pa
Review №78

Very timely and informative. Great prices. Great help

Ca
Review №79

Great customer service! David was extremely helpful, and treated me with respect. Also, the store was clean & smelled great! Very pleasant atmosphere. David treated me kindly & was very professional.

An
Review №80

I love the guys at First Pawn!!!! Lehigh Acres or Naples they are always honest and come through when ever Im in a pinch. Thank you, keep up the amazing work!!!!

Mi
Review №81

First Pawn is first class all the way. Great stuff and great people. I was surprised all the salesmen inside were wearing ties, and always do. At their grand opening in Lehigh, they had free food and beverages. I noticed when some (obviously) homeless guys walked up, they were treated with the same respect as everyone else and were fed and given cold water to drink. They were treated with dignity and smiles. Talk about helping community and a first impression, to me, those little things say a lot.

Ch
Review №82

Juan and Xavier are great representatives. Very friendly and great service all around.

Ha
Review №83

They were amazing. Helped me with exactly what I needed.

Aa
Review №84

I have been going to them for years and they are very very polite and knowledgeable about everything in their store..They make you feel important and welcome every time you come in....by far the best pawn shop in fort Myers, Lehigh area....

Je
Review №85

I absolutely love doing business with First Pawn Jewelry & Loan. You are immediately greeted by a friendly staff and there is always the best selection of goods. Ive made many purchases at their Naples location and wouldnt hesitate to do business at their Lehigh location. Great family run business who always give back to their community.

Ja
Review №86

Came in and spoke with Chris and Dave..wow! Great service and customer relations! I was in and out and very satisfied! Knowlegeable about video games and the store was so nice and clean! Great selection! Thanks guys for a great first visit!

Da
Review №87

Ruby was spectacular. Greatest service ever.

Ma
Review №88

I love them their so amazing and people oriented ... they make sure your happy and satisfied going out the door I recommend JUAN or Juan Jr aka David ❤️

QU
Review №89

Wow, is a word that comes to mind . The store in Lehigh Acres is so clean. You can get mind blowing deals . EVERYBODY has so much knowledge. Capital treated me like i was wasting their time with my questions. So happy with my purchase. Thanks David. Cleopatra

Th
Review №90

Great experience perfect customer service. It was an enjoyable experience you guys were very courteous and friendly to talk to you.Respectfully,Theo

Or
Review №91

First Pawn is an AMAZING store! They have great prices and a HUGE selection of merchandise & Friendly staff to help with your cash pinch. So happy they are in Lehigh!

Mi
Review №92

Amazing people, amazing service not awkward at all, great prices on firearms, will definitely be going back

Aa
Review №93

Chris,David,Dolly,Natasha and Scott are an amazing staff.I stumbled upon this establishment on grand opening day,and I’ve been in here getting the best customer experience I could ever imagine from a pawn shop.Whatever you may need First pawn is the place to be.Shout out to David,keep up the good work!

La
Review №94

Very friendly and helpful staff.

Mi
Review №95

Juan helped me with a loan on my necklace, he was able to get me $300 more than Crapitol! What a rip off! This is my shop now and won’t give any other Pawn shop my business. First Pawn, you guys are the best!!!

Co
Review №96

I recently stopped by First Pawn in Lehigh Acres to check it out . An employee named Dali greeted me and helped me with my questions.It was a nice experience, you can tell when people like their job, they are good at it . . I will definitely come back.

Ka
Review №97

Best staff with the best prices!

Jo
Review №98

Hands down best pawn shop in town . Truly kind honest people . And always give the best prices

Do
Review №99

My first time at First Pawn was a great one. The staff was courteous and extremely helpful and knowledgeable about what I was looking for! 5 stars from me.

ch
Review №100

Please Come buy your genuine diamond jewelry from Dali she is the best. TELL all your baby daddys. Ger guns from David! Awesome people here!!

Information
11 Photos
100 Comments
4.9 Rating
  • Address:1331 Homestead Rd N, Lehigh Acres, FL 33936, United States
  • Site:http://firstpawn.com/
  • Phone:+1 239-369-2274
Categories
  • Pawn shop
  • Discount store
  • Electronics store
  • Guitar store
  • Gun shop
  • Jewelry store
  • Loan agency
  • Musical instrument store
  • Piano repair service
  • Thrift store
Working hours
  • Monday:9AM–7PM
  • Tuesday:9AM–7PM
  • Wednesday:9AM–7PM
  • Thursday:9AM–7PM
  • Friday:9AM–6PM
  • Saturday:Closed
  • Sunday:9AM–7PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Buys used goods:Yes
Planning
  • Quick visit:Yes
Payments
  • Credit cards:Yes
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