They were so helpful to me. I am a senior and my car was hit by a hit and run. I found her and was able to get her insurance which between USSA, Fix It and Enterprise it was so smooth. From the front desk Girls, the shop guys and the wonderful Manager I could not be more pleased. I will recommend my Lemon Grove Fix It shop to everyone. My car looks great and was done even sooner than expected.
Lalo and the whole team at Fix It were fantastic. I chose them after being rear ended because they were local and recommended by Farmers Insurance. They were communicative, professional and the work is just top notch. I highly recommend using them. There’s a reason they are so busy. They’re awesome.
From the start, customer service was wonderful. They followed through with everything they said they would and kept me in the loop every step of the way! I would absolutely use them for any auto needs I have in the future!
They did a fantastic job repairing my car. I also appreciated that they kept updating me on my cars repairs status. I would definitely recommend this shop.
Lalo is a great addition to this Fix Auto team. Although they were not able to replace my stolen catalytic converters (discontinued parts), Lalo was very informative on what steps i should take to fix my truck.
The team is extremely friendly, fast, through, and patient . I received awesome customer service and updates regarding my car. They finished early and notified me immediately. They made a usual painful process not so bad . The work done was just as exceptional. I didnt know what to expect but as a first time experience I was beyond pleased .
I came in to get a new bumper for my new car 🚗 I was treated with professionalism and friendliness. They were quick with the repair. It looked great. They cleaned and washed the vehicle which surprised me. I would recommend them im a heartbeat. I will be a repeat customer if needed. Thank you Fix auto 🙂
My experience with Fix Auto was very good! I really appreciated how professional the staff was and how thorough the the work they did to my car was. I would highly recommend anyone that needs some repairs to their car to go to Fix Auto.
An excellent experience from beginning to end. I highly recommend Fix Auto for any body work, small or significant. My car was in perfect shape upon pick up.
Everyone here was super friendly and helpful! They communicated what the process was and completed service very quickly. I will come back should I need any more service.
I got into a car crash and was hoping that the auto shop I sent my car to would be great since all I’ve heard was bad reviews and news from others having to take their car back to the shop for minor problems that weren’t correctly fixed the first go around. So when Fixed Auto in Lemon Grove gave me my car back, I was already skeptical about it not being fully completed nor fixed. AND BOY WAS I WRONG!!!! Not only did they fix and install all my new parts but I came back to, what seemed like, a totally new car. Cleaned and vacuumed and the body where my car was hit was exemplary! No problems at all, drives clean, and the people there went above and beyond great customer service. I couldn’t be more happier. Thank you Daniel for being brilliant in your full detail of what was done to my car and honest about everything else. He and his crew did an amazing job. Hope I never have to go back, but if I do, I look forward to the awesome work and service that will be provided to me. #Makethisyourcrashedcardestination
Very professional and fast.Very nice and friendly staff as well.
Great job! Very timely and efficient! Highly recommended. They even took out a dent that wasn’t part of the charges repair! Thank you all so much!!
Very professional service, good communication, charged as quoted.....manager Lalo provided 5-star service!
My car was in an automobile accident and I given a list of places to take my car to get fixed. I picked them because they were in the neighborhood close to my house. I’m so glad I did, very professional, Great customer service. Explained everything to me before leaving my car. This was the smoothest car repair I ever had and when my car was returned to me it was beautiful. I will recommend them to all my friends.
Getting into an accident is never a good experience unless you have the fortune to be introduced to Fix Auto Lemon Grove. The professionals that work there are world class. Everything good one would want to happen after an accident I experienced. The communication on point, from start to completion they told me what to expect then delivered. The relationships they’ve developed with my insurance company to the rental agency made the repair process seem less. Then when I saw my truck it was if the accident never happened; she got a face lift. The paint job was beautiful no dents no cracks flawless. I rate these people the business bar none 100% and I’m very appreciative of the outstanding service I received. While I hope to never be in a position to ever have to use them again if you happen to find yourself needing finder bender repair service I highly recommend Fix Auto Lemon Grove. Thank you!!
I have a very good experience with Fix Auto Lemon Grove. The staffs are really nice and friendly. They are knowledgeable, explaining everything that I need to know and answer all my questions. They even call to followup if everything is good in my car after they fixed it. I’m very happy with their service. I highly recommend checking out Fix Auto Lemon grove.
Got rear ended and needed the van fixed. They were able to do it while I was out of town and it looks brand new! It was vacuumed and the outside cleaned as well! Also shout out to Daniel! He kept me updated with the progress which was amazing! Highly recommended and probably the place I will go from now on!!
I had front end body damage 😫 thank God I had full coverage they did a great job on the body work
Seemed very honest, worked quickly to get the outcome I wanted! I will definitely be taking any cars that need there services there (hopefully not for a long time lol) Would definitely recommend to friends and family.
I needed an estimate for repair of my car. All members of the staff were very professional and courteous. The repair was completed in a timely manner. Communication between me and my Insurance was through. I appreciate the care they gave to me and my car. I would highly recommend them and use them again, if the need arises.
I had a great experience here from begining to end. They called me within an hour after i reported my accident to insurance to schedule estimate appnt. When I arrived for my appnt there was a gentleman waiting for me with a clipboard and all my info already on hand and ready to start estimate i was done within 15mins. After my insurance notified me that deductible would be waived(not my fault) I called them and they were able to bring me in right away for repairs. They told me vehicle would be done within 3 days and it was!:) Nobody wants to ever have to bring their vehicles for body repairs its scary but these guys made it an easy and smooth transition. Very friendly and professional employees.
Daniel...& his TEAM were very attentive to my car needs. He explained in detail what was going to be done and how much time it would take. Mara is a sweetheart...she’s the gorgeous young woman who greets you in the lobby. She was very friendly and welcoming. I am extremely satisfied with the work done on my Chevy Camaro. I WILL recommend FIX AUTO in Lemon Grove to my friends & family. This place is great!...Thank you guys!...🥰
Very helpful and communicative staff made my repair process really quick and easy!
This place is awesome! Got rear ended on a Friday, got my car back the following Friday better than it was before! Got it back sparkling clean with a brand new bumper. No doubt if I ever need body work done again I will come here. Thank you!
They did a great job - everything was done to perfection, they kept me updated on progress and our vehicle was sparkling clean inside & out when we picked it up.
Good people very accomodating and professionals all in all they did great!
I have used fixauto before in the pass and was very happy with there service and attention to details. This time I was not happy with either of these. The passenger side window molding does not seal correctly and the reused old cracked and damaged molding for the base of the window. Update: Once the service manager heard of my issue. He fixed all issues that i had with the car. Great place. Let them know if there are any issues.
Very good service. David very good splaying step by step. Also the girl on the counter very nice. An helpful tank you for very good service. 110%
Great customer service. Friendly environment. We were informed during the whole process.
It was a great experience, highly recommended this place for any auto work!
Excellent, professional and quick work by the team. They communicated at every step of the process.
Amazing services, some of the nicest people Ive met I hope I dont ever get hit again but if I do they are definitely going to have my business again
Daniel was our estimator. He was very friendly and helpful. Will go back to them if I ever need them.
Im so glad I went to their shop! My brother had also recommended them to me and he had a great experience with them. They made the process easy and stress free. One of the staff, James, was very helpful. He always made sure to keep me updated on the status of my car. They did an amazing job and I would highly recommend them!
What can I say from start to finish they were complete professionals. They kept me informed and kept to the schedule. Not to mention my AUDI A7 looks amazing like I just pulled it off the lot!! No sign of damage or repair anywhere!!! 5 stars all the way
They were prompt and informative! Always kept me updated and was very friendly. They paid for a Lyft for me to get to where my car rental office was. My car look perfect after they repaired my bumper! 10/10 recommend!
Amazing work!!!! They fixed up my Honda and it looks brand new. The staff are extremely friendly and courteous. My vehicle was finished a day early and was notified immediately. The entire process from start to finish was a breeze. Thank you
Its definitely not something I want to have to go through again, nor wish on anybody. However, super glad that I took my truck to Fix Auto in Lemon Grove. Very easy to do business with. With so much going on, the last thing I needed was to be worried or concerned about my truck.Because of Daniel, I wasnt. Very professional & there for me if I had any questions or concerns. Theyre the experts!! Let them do their thing & youll be Very Satisfied. The truck turned out Fantastic!! Thank you Daniel! Appreciate You!! I Highly Recommend Them!!!
Definitely recommend this company! They are professional, knowledgeable, clean and provide the best care to their customers. Daniel was very helpful and kept me updated every step of the repair process. Without a doubt 5 stars!
Thank you fix auto of lemon Grove for taking care of my problems with my power windows I highly recommend if you need something done right the first time this is the place to go the customer service and professionalism that I experienced was outstanding thank you Andrew for such a personalized experience a job well done
I was really impressed by how professional and fast acting this company was. We were very happy with the bumper replacement and color matching job.What made this process even better was having great professional friendly service, Daniel Del Rio and the nice front office lady were the ones that made this process enjoyable. Thank you Fix Auto in Lemon Grove!!
Very very efficient, friendly staff (Daniel is very on it) even the receptionist was great, very nice. So glad I chose to do business with them, my car looks good as new. They cleaned it and I didn’t even ask for it. Would definitely go back!
Amazing staff! Very helpful answered all my questions and helped me and did more then I was expecting I will for sure come back! The crew is amazing and Professional!
Exceptional service from an excellent team of professionals! My vehicle looked sooooo good upon completion that I didn’t even want to drive it because I was nervous about messing it up again. Will definitely recommend you guys to friends and family. Thanks again!!!
I was told at time of estimate that it could take up to an hour and was given an estimated price...I left 10 minutes after my appointment and saved $30! That was an amazing way to start my day off. I will be a repeat customer for sure and Ill tell others. Of the great service!
Fix it Auto staff keep you informed of your project all along the way. Very professional, they laid out the work with estimated time of Repair completion and cleaned the car prior to pick up. Very courteous and professional. Would highly recommend them now and for any future auto body repairs.
An unforeseen fender bender left me to need a repair. They worked with my insurance quickly to take care of everything. The vehicle is our primary family vehicle and need to transfer 4 caresats from vehicle to rental. Accommodated this task to make it as easy as possible. Kept me informed on every step of the repairs and had easy communication, accommodating me when needed to retrieve something from the vehicle during the repair. Highly recommend and if needed would use them in the future.
Best service ever. The workers were so knowledgeable, helpful and personable. I would definitely use there services again.
Daniel was really helpful he got me my car back faster than anticipated and he took care of a scratch that wasn’t even a part of the accident everything was smooth and easy.
This is by far! the best place to take your vehicle, friendly staff excelente work and in a timely matter what more can u ask for!
Excellent work 👏
They were very professional and provided all details about the repairs for my vehicle. Even in voicemail, they were very concise and polite. They made the entire process less stressful and even when I arrived just minutes after they closed they still allowed me to pickup my vehicle and provided more instructions on how to maintain the repairs and paint they did. Would definitely recommend them to friends.
Fix Auto was convenient and straight forward. They drove me to my car rental company when I dropped off my car. They finished working on my car a day early. The final cost was very close to their original estimate. The car (Toyota 4Runner) looks brand new! I would most certainly recommend them to any one of my friends needing body work.
Very satifying dealing with this guys. from i walk in to finishing my car. great job guys. highly recommended. thank you very much for the service...
My truck was in and out in no time at all. Great service and friendly staff. Will definitely use Fix Auto, Lemon Grove for any future services !!
Every staff member is so kind and thoughtful. They genuinely care about your situation and your car. My car has been the victim of reckless drivers and fix auto lemon Grove is the only place I’ll go.
Fix auto in lemon grove took care of a dent bumper and door, they were fast and efficient and organized everything with rental car company. We could not of had a more pleasant experience.Thank you
Repaired front end damage on my 2017 Titan. Work was high quality and customer care was great !
Best service Ive ever had. Daniel Del Rio and the receptionist are amazing, constantly called me to update me and my car came out better than before it was crashed.
Excellent service from Fic Auto, in Lemon Grove. Brought my Honda Element in after it was T-boned on drivers side, requiring extensive repairs. A week later, the car looked like it was off the show room floor (lol, well almost!) I am super happy! They caught a few things while working that they just fixed on the spot--no extra charge. Shout out to Daniel del Rio and his work crew. Thank you!!
Very professional and on time. They even cleaned out car.
Really friendly staff and I am very happy with their professionalism 👍👍👍
Very detailed and quick service. Really appreciate they continued to keep me updated on my car.
Wonderful experience 10/10 would recommend they definitely take pride in there work my car looks and smells new Im so happy, they gave be updates 2 x every week until it was fixed!
Staff was extremely professional and courteous. The insured that I didn’t have any questions and that I understood the full scope of work prior to leaving my car with them
Great honest service. Would definitely use them again.
Best place I have ever used for body work! I will never go anywhere else.Straight shooting with their esimates and prices. Work was completed right on the time they estimated. Thank you Fix Auto!
I took my car here for front end repair. They did a great job with the repair and attention to detail. The entire process was very transparent and I was kept in constant contact. They utilized text messages and phone calls to keep me updated. A great place plus they vacuum your car and you get a lifetime warranty on the parts. I would recommend this place to anybody.
Really nice people, easy pick up and drop off - could not have been a better experience
Did a amazing job. They really went above and beyond when fixing my vehicle. Cleaned my car after the job was done. I will recommend fix auto to all my friends and family ! Thank you
You all made my car look like nothing happen to it. Its looks brand new. Thank you for your service!
Management is very customer service oriented. They assisted in buffing out a scratch on the trunk door gratis.
Had a great experience here gave me a quick and fair quote on repairs I needed to my cars hood, made minor repairs discovered for only cost of parts, and bent over backwards to get me my car back ASAP with my schedule. Also offered me a ride to the shop to grab my car so I wouldnt have to figure out one once it was finished. Great customer service would recommend to anyone for body work and repairs.
Usaa sent me here after a parking lot fender bender and they sent me off looking better than ever. They even took the time to replace some hoodrat securing of my bumper cover with the right parts. A job well done.
They go above and beyond. Excellent service and very kind staff. Would absolutely recommend!
Great work! Great customer Service have used them two times both excellent experiences. I would recommend them.
Very professional and excelente work
Excellent, quick, and economical. Definitely will recommend. Great customer service.
Excellent Work ! friendly Staff
Good people. Quick work at a good price.
They are fast and do a great job a highly recommended place for Lemon Grove
I was in an accident and they made my car look brand new!!! Thank you
My front bumper partially came off because i ran over a parking barrier and they reattached it in about 15 minutes, free of charge
Real friendly and honest.....will return if I need body work.
2 of the staff members, including the receptionist, are very rude and demeaning. This location needs to be looked into my upper management.
Fixed my truck like new
Convenient & good customer service
A&c should ask their staff to do more quality work!!!!
Great customer service!!
Perfect customer service
They let their customers park in unauthorized areas.
Shady, don’t trust
Awesome
Very good treatment and friendly attention