I had two puppies flying in from out of the country. I was not notified by my breeder that the flight required a broker. So I was scrambling at 5:30 pm on a Friday right before a holiday weekend to find a broker so I could pick up my dogs from an airport 4.5 hours away from me! I spoke with Victor and he was so incredibly friendly and helpful. He assured me I’d be picking my dogs up and he would get all of my paperwork processed that night even on such short notice! He updated me every step of the process and made sure I had everything I needed to get my girls! I really appreciated the helpfulness and responsiveness of this business. I will certainly be saving their contact information for any future needs I may have for a broker!

Hahn International facilitated the return of our dog to the United States. I was really impressed by their responsiveness and customer service. Would use them again. Thank you!

Worst customer service I have ever experienced in my life. Walked in and nobody said anything just looked at us. Finally we had to ask if someone could help us and then woman at the front says shes too busy. Then she looks to the other guy in the room and asks him if he wants to help and he just flat out says no. Then they tell us someone else can help us but we have to come back in an hour. Come back an hour later and ask the first guy in the office if the one we were waiting for was back, he acts flustered because I asked him a question and responds by telling me to come back in another hour. obviously this place was empty and run down because they are too busy to do business. found a way better broker down the street that was much more professional.

Sometimes have to ride them, but overall the best broker we interact with.

Some people just dont have a clue about importing, fortunately Hahn Intl and their team does! I cant speak highly enough of their teams knowledge and customer service. I have referred dozens of importers to them over the years.