user
Deranleaus TV and Appliance
1901 19th Ave, Lewiston, ID 83501, United States
Appearance
Deranleaus TV and Appliance
Comments
da
Review №1

My wife and I had an amazing experience with Deranleaus. We went to buy a stove and were lucky enough to meet Dan as our salesman. He was super friendly, very knowledgeable, and completely a non push type salesman. We got exactly what we Were looking for ordered, at a price that was better than we found anywhere else.

D
Review №2

Fantastic customer service. They took great care of us and found exactly what we were looking for. It was also less expensive than the big chain store.They will be my first stop for appliance purchases.

ch
Review №3

Staff was wonderfull and knowledgeable though was unable to help me.I dont blame them but even with a decent credit score was denied credit on what I wanted.

Ke
Review №4

I have known these guys for over 30 years. Nice easy to deal with and loaded my new microwave into my truck for me. Ps I went to 3 other stores they had the best selection and gave me a deal on the price.

Sa
Review №5

I purchased a refrigerator and double oven. The process was quick and easy.Thank you Deranleaus

Wi
Review №6

Have been a customer of Deranleaus for years. Their employees are knowledgeable of their products. Have always been able to give support when needed.

Ra
Review №7

Incredible service! We walked in the door, they let us explore for a little bit, then did a great job giving us information, helping us choose what we wanted and could afford, and it was a really nice, no-pressure environment.They then came and installed our new washer and dryer. They showed up early, worked hard, were super nice and even helped me rearrange a couple things to get it all to fit where it needed to!!I will definitely be going back.

Ti
Review №8

The nicest thing I can say is at least the owner answered the phone.He was rude and then hung up.Pretty terrible first impression.

Ro
Review №9

Do not buy A GE washing machine top load with stainless steel tub you will not be happy it makes so much noise on the worst cycle that will completely drive you crazy and they say its normal

Ju
Review №10

Our six year old daughter can read the No Parking signs along our driveway, so why cant your drivers? Instead they chose to block our driveway until they were done, making us wait to access our own property.

Ri
Review №11

Always a great place to buy appliance talk to kyle hes a great guy

Ch
Review №12

Went in today to look at washers and dryers and the salesman Andy was so helpful. I gave him our budget and he pointed us in the right direction. It was all said and done in under 15 minutes! Easiest and simplest transaction Ive ever done! Thanks Deranleaus! I will definitely be back!!

Br
Review №13

We came to Deranleaus after a poor experience at a appliance store in Cottonwood. (Dryer broke right after installing, the washer machine wasnt installed correctly and leaked water all over the floor)Andy recommended a washer and dryer to us without being pressuring. He was attentive to our needs.Installation was quick and they did it right the first time!!Good, friendly professional service.Couldnt be happier with my washer and dryer . A chore I hated, I actually enjoy now.

De
Review №14

Got waited on right away. Prices were good. American made appliances.

Ka
Review №15

Have bought many items from the store for my family and also my dads apt. Need to go in again for another item and have no doubt about how it will go! Perfectly as usual. Love those guys!

Th
Review №16

We have bought pur tvs from here for years, always quality products

Ka
Review №17

We had to buy a Microwave last week and so enjoyed Andy and his knowledge and easy banter. We decided to have their man install it to save the Christmas Holiday anymore stress! Well he was very likeable and prifessional..knew exactly what he was doing. Thanks so much for an enjoyable experience!!

Pa
Review №18

They were very helpful and didnt try to push items above my price range. After purchasing my three kitchen appliances I price checked some competitors to find that I saved nearly $700 as well. Thank you Deranleaus!

Ka
Review №19

I have been dealing with Deranleaus since before June about my washing machine lid. It started out needing replaced after only owning the machine for a year. So I had a technician come replace it. I noticed very soon after that the new lid was doing the same thing so I went into the store and pointed out to them that the floor model of my machine is actually doing the same thing. So he spent from June until September trying to contact someone with Whirlpool about this issue. In the meantime he tells me that my warranty is now up so I need to contact Whirlpool myself, which involved sitting on hold for an hour. When I got through to Whirlpool they informed me I actually have a 5 year warranty so it should be covered. I feel like I am being pushed around by them and feel that the service department is not wanting to help me. I will never buy another appliance from them.

Br
Review №20

Bought a new freezer and washer and dryer for our home. When they arrived, they were quick, efficient, and knowledgeable. Even were quiet as my husband works swing and was asleep when they arrived. Great business all around.

Ta
Review №21

Dan provided excellent customer service. Very knowledgeable and friendly

co
Review №22

When our refrigerator died we tried home depot but would have had a long wait and the fridge we wanted we couldnt order. So we headed to Deranleaus where we have made purchases many times.They had a great choice of appliances. Our salesman Andy was so knowledgeable about the products and was able to help us decide exactly what we wanted and wasnt neccessary so we could save some money. Our appliances from there have always been long lasting.

Je
Review №23

I was never acknowledged, walked around and left. This was the 3 time, with same service. Wont be back and Im remodeling my kitchen..

Ma
Review №24

We moved into a new apt. And our fridge didnt work. It is under warranty and so a guy came looked at it and said he had to order a part, and would be here Monday or tuesday. On Thursday no one came to fix it so I called them and they said it got put on the wrong truck that i have to wait another week, i asked why no one called to tell me this and he said he didnt know? You guys need to step up your service and let customers know when stuff is going to be in and maybe have the circuit in stock. I would never buy an appliance from there because of that

Ja
Review №25

Fast, helpful and friendly. New what we were looking for they had it ready as soon as we were there.

Co
Review №26

Greatest appliance video audio mattress store the world has ever seen!

Ju
Review №27

I have not had the same experience as everyone else and had asked many times to speak with the salesman. That never happened and I had to make multiple calls to find out when my appliances would be delivered. I finally found out by calling many times. When I finally received my appliances the stove does not work and as of today my service appoint has been rescheduled. I feel very disappointed!

Fa
Review №28

Good people doing good business

Li
Review №29

Great customer service.The salesman gave me an extra discount when we were closing the sale on my GE washer.

Ma
Review №30

I purchased a kitchen full of appliances last week, and they were extremely patient and professional. I wanted info on a series of appliances in several different brands which they researched for me with a smile. I was there a couple of hours -- still no complaint. This is my second time to purchase a series of kitchen appliances from them and will buy more from them in the future.

Ma
Review №31

MOST EXCELLENT SERVICEJUST BOUGHT A 55 SUPER ULTRA HDLG. EVERY ONE THAT COMES OVERSAYS I WANT THAT TV

To
Review №32

Kyle was awesome, we needed a 4 piece appliance package, he got together what we needed in an hour! We will definitely use this store again in the future!

Ga
Review №33

Locally owned business with honest and always helpful staffAsk for assistance and there is no pressure to buy, ask for best price and there are recommendations that may send you someplace else. Box stores may have lower prices but not the customer service.Integrity and dealing with owners and neighbors convinced our family to always stop at here first.

Ja
Review №34

Very good customer service and you stand behind your appliances..

Ch
Review №35

Deranleaus is the best place in the valley for appliances and electronics. I get all my stuff for home and business here. They’re pricing is super competitive. They’re pricing is even better than online and Home Depot-and way less hassle and better service! When I had a small problem with a dishwasher they took care of it with a smile. ANDY knows his stuff and is friendly and professional. Thanks!

me
Review №36

Kyle was super helpful and made buying my new appliances so easy! The delivery was on time and they were super careful with my stuff!

He
Review №37

We love working with Dan. The gentlemen that installed our wash and dryer let my kids help and answered there questions. Wonderful service.

Ki
Review №38

I had a little refrigerator which is actually normal sized but I wanted a bigger one but I didnt want a side-by-side because those have less room I was able to find a refrigerator that was just a little bit shorter but is wider and it is just perfect!

La
Review №39

They take care of all my stereo needs

El
Review №40

Customer service My sister is remodeling her kitchen and found the appliances she wanted on sale. Andy is great about letting you know about upcoming discounts.

Mi
Review №41

Very nice friendly staff, willing to change the TV to keep my 3 kids busy so we could keep shopping. Now we have 4 new appliances after several visits. Say hi to Dan.

Ma
Review №42

The sales people here at Deranleaus are awesome, knowledgeable, very very patient. Thank you Dan Jimenez. Marty and Cathy

Na
Review №43

It was great. Very personalable people and very helpful

Pa
Review №44

Best place in town to do any sort of appliance shopping! Especially recommend talking to Caton in sales for anything you need, he is extremely knowledgeable and friendly and will make sure what youre looking for fits your needs exactly. Will continue doing business with him and Deranleaus theyve earned customers for life here!

Ca
Review №45

Mixed feelings about the company. My wife and I went to the Lewiston, ID store in search of a refrigerator and freezer. The salesman was quite knowledgeable and helpful. Once we made our decision we worked a deal that included free delivery since the price was the same at the local, orange, big-box store and they offered free delivery and setup. And, we needed two of the same item so we opted to take a floor model...and paid the same price as the other boxed unit. Its a good thing we got the delivery/setup for free...because they were over 2 hours late. My wife called and was promised someone would call back and that never happened. So, bottom line, were pleased with the products we purchased but not pleased at all with the delivery, setup and service after the sale. Itll take a lot to earn our repeat business.

Ju
Review №46

Excellent salesman that know the appliances.

Ma
Review №47

Andy is my appliance guy, really knows what he is talking about dont bother looking anywhere else great service.Thanks again Andy always a great experienceMatt Lewiston RV

Ju
Review №48

They were very helpful and informative. I feel pleased with our decision.

je
Review №49

Great people, really nice...

Je
Review №50

Best car Audio in town! Excellent service!!

Da
Review №51

Great people, excellent products, and always very competitive pricing. Always check Deranleaus before you buy.

Al
Review №52

The staff was very patient & took the time to answer all of our questions.

Da
Review №53

Always helpful, I personally will only buy from them. They always stand behind there products they sale.

Co
Review №54

Greatest appliance, video, audio, and mattress store of all time.

Do
Review №55

This place is just very interesting & I just love it 4 that reason.

Ni
Review №56

Great store!...good prices!

Ch
Review №57

Great. Got washer. Dryer and dishwasher. Very helpful.

Ke
Review №58

Good selection, competitive prices, friendly, helpful staff.

Ky
Review №59

Very little selection and over priced.

jo
Review №60

Price matching & intelligent staff..

Ca
Review №61

Thought their prices were lower, shopping for refrigerators.Guess i should get out more

D
Review №62

Willing to compare prices and discount

Jo
Review №63

Great service and lots of inventory!

Ke
Review №64

Good selection of appliances for your home

Je
Review №65

The best place to go for car audio guaranteed

Am
Review №66

Best place to get car stereo installed.

Je
Review №67

Amazing salesman and amazing service

To
Review №68

Friendly staff no pressure sales

Li
Review №69

Fantastic people

Co
Review №70

Great knowledge and service

Br
Review №71

Great service

Bo
Review №72

Was not impressed with the salesman

Co
Review №73

Bought washer and dryer

Mi
Review №74

Great staff

Information
15 Photos
74 Comments
4.5 Rating
  • Address:1901 19th Ave, Lewiston, ID 83501, United States
  • Site:http://deranleaus.com/
  • Phone:+1 208-743-8432
Categories
  • Appliance store
  • Car stereo store
  • Electronics store
  • Mattress store
Working hours
  • Monday:9AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:9AM–6PM
  • Thursday:9AM–6PM
  • Friday:Closed
  • Saturday:9AM–6PM
  • Sunday:9AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Similar organizations