Fantastic experience with Granite Concepts! The guy who came out to measure caught an error in our cabinet spacing, and the installers were fantastic and paid attention to every detail. Very professional, courteous, and good at their job. Couldn’t be happier!
Great to work with from start to finish. Lots of choices in stone. I chose a quartz for my bathroom. I am super pleased with this job. I will purchase from them when I get ready to do the kitchen.
Excellent service and very helpful with finding the right product for us. Installers were great and fast. Amazing job on the seams of the product. I highly recommend Granite Concepts
We were recommended Granite Concepts by our kitchen designer and we couldn’t be happier. Everyone we dealt with was professional and very easy to talk to. They were prompt, accurate, and most importantly, had worksmanship that was second to none. My wife and I were blown away by their ability to hide seams on our quartz countertop installation. The counters look incredible. Fabrication and installation are as close to perfection as could possibly be achieved. Completely exceeded my already high expectations. Be assured, anyone I know needing counters will be referred to Granite Concepts. Thank you for the beautiful work!
Awesome company, delivered on the product! Could not recommend more highly!! Thanks Victoria and Laura!!Cody M.
Went to view granite for our kitchen counters. We must have walked through their lot 3 or 4 times. I never felt rushed. Laura answered all my questions, genuinely wanted to understand our project and what we liked or didnt like about each selection. She was able to make some great suggestions and we found the perfect stone for our counter.
Always professional and very helpful 2nd time using their services!
Outstanding company. We will definitely be using them in the future. Wouldnt go with anyone else.
From start to finish the best
All dealings with Granite Concepts were great. Always on schedule, service people were polite and left my house in great shape. Also good communication about schedule and preparations. Price was at the high end of average compared to Spokane installers. Counters and installation process couldnt have turned out any better. Would certainly recommend this place to have counters done.
Super happy with our new countertops and sink! Great communication, professional installation, and beautiful product! Thank you!
Ive used Granite Concepts for years both personally and for my clients. They are organized and prompt. I always enjoy working with them.
First off I never got another bid from anyone else.Home depot gave us a ball park figure. But Granite Concepts were confident.Word of mouth is this company has great tradesman. from start to finish they were easy to deal with. from the sales floor to the end of bill. I think it was Paul who came out and measured, Very nice guy and explained everything. They also you some great equipment for the measuring and planning process so there is no errors.Sheldon and Garret installed my counter tops. very professional guys. They did awesome work. Had a few minor snags and they knew exactly what to do to make any corrections and adjustments. I had a lot of trust with them. My counters looked great when they were finished. could not find one thing wrong. I have lived in the valley for 6 years and have seen and heard of this company grow. There customer service tells me why they are successful. I look forward to doing my other counter tops soon using Granite Concepts
From the beginning working with the girls in the office to Paul coming out to do the template to Trent & Cody installing our new kitchen granite counter tops...that show the shop guys quality work...excellent service! All of them were a pleasure to do business with..they are an asset to your business! Friendly, courteous & professional! Our granite is beautiful. Thank you Granite Concepts! We highly recommend you.😊 Bob & Jan Chenel
We had a remarkable experience with Granite Concepts. They were able to go above and beyond to meet our expectations. We will definitely call them again when we have our next update project.
Everyone that I came in contact with were very pleasant, professional and had the willingness to assist you with your needs and desires. Had a great experience with Granite Concepts. Would recommend then to everyone.
We have used these guys help for our homes for many years now with the greatest experience.Best people to go to. Not only their stone is always of best quality, but also their professionalism, serving attitude, honesty, and willingness to go extra mile to satisfy the customer is outstanding. Highest recommendations!
My experience with Granite Concepts was excellent, from start to finish! I chose granite to replace the countertop in my laundry room. Laura was very professional in guiding my choice and providing the information I needed. Paul came to the house to measure and create the template. He is very knowledgeable regarding the process. The installers did a wonderful job. They tore out the old sink and counter and installed the beautiful granite. They even took time to repair a little chip in my kitchen granite. I am very pleased with Granite Concepts and highly recommend this company.
One on one customer care.
Granite Concepts offered the most availability, the lowest price and were very efficient at getting to our job. They communicated when needed and on the day of delivery, they were fast and thorough, friendly, and hard working. We would strongly recommend them for your countertops. We are so happy with their work.
We have been very impressed with everyone at Granite Concepts. The process, from picking out our materials, to scheduling, to measuring, and finally installation couldnt have been better. The people there are outstanding. We had an issue with one of the products, not with Granite Concepts or their installation. Granite Concepts didnt even flinch. They were honestly concerned with our happiness, and were willing to replace a section. I cant tell you how impressed we were. I think this is an exception rather than the rule in this day and age.
Weve worked with Granite Concepts twice now and theyve been great both times.
From day one my wife and I were treated in respectful and professional manner .Laura Ackerman spent time with us allowing us the time to decide on the quality Products they had in their facility.I feel confident we will receive the same service when items are installed. I would recommend a Family member or friend stop in to check out there facility. Quality is the key. Fran D
Laura and Meagan were professional and prompt.Chad, owner and CEO, took the time to reply to my Thank you email.The Countertops are absolutely beautiful! Pictures dont do them justice.It is an investment and a luxury. We are blessed.Special thanks to the men and women working behind the scenes and in the shop!Dean and Mary Carlson
Steve and I are very please with our new countertop installation and with our new kitchen sink. The installers were right on time and worked efficiently as well as being very personable. We recommend them to everyone.
Fantastic job guys. You worked so hard thank you so much. The guys were very professional.
My counters are gorgeous! The men that came to install were very friendly, knowledgeable, quick and clean. I couldn’t be happier with my entire Granite Concepts experience!
This company is the best!!! They helped us pick out the right stone for us. Installed it. And came back and helped almost a year later when a new bottle of sauce had a leak in it causing an oil ring to show. They were here promptly and gave me the fail safe Incase the first treatment didn’t take it out. Sure enough it did. We will be returning to do our bathrooms later down the road. Thanks guys!!!!
We had a great experience! Laura was the first person we met at Granite Concrpts and she was wonderful. She was helpful, knowledgable, professional, but also fun to work with. We felt she helped make everything go smoothly as she keep in contact with us, letting us know what was happening when. Then came install! That was also amazing! We were called and asked if the install could be a day earlier. I was so excited! Three guys showed up and they were like machines! They were fantastic! Even the carpenter crew at my house were impressed. They were fast, but so efficient. My caulk is perfect and my granite is perfect! I love my granite! Thanks Granite Concepts! I will always use you and will recommend you to all my friends! You really are the best!
Meghan was a trooper in helping us design and find quartz we needed. Installers were professional, other than I had to get one guy to wear a different hat as it was from a ag retailer I didnt care for.No reason to go anywhere else but Granite concepts for quartz countertops as they have the selection, price, and expertise to make it an effort less transaction!
I was greeted with a smile excellent customer service and employees who are very kind.
Great service. Easy to work with. Nice people. Great LOCAL business. Just built a home and did the countertops through them. Didnt know much about countertops and the staff took the time to educate us on the different countertops and price points. Surprised on how affordable everything was. Highly recommend.
Granite concepts is professional, timely, and brimming over with integrity and personality. We continue to use them on all of our remodels :-)
Great product but took longer than hoped for..I guess they were extremely busy.
Great customer service. They care to make the details perfect.
Great to work with, went easy and they did a great job!
Solid professionals. Good communication, great work.
Granite Concepts was great. They had a huge selection very professional and the installers were Pros.
Did a nice job it looks great
Did not visit....so no knowledge
High quality!
The best!