I have nothing but praise for Bruce and his team. They created and now maintain my mothers grave stone. Their work is impeccable and their service has always been excellent. Their low-key, compassionate approach makes a difficult time much more bearable.
Pauline at Collette was very easy to communicate with. Explained the process and most importantly kept communication going all the way through the process. It is never an easy task, putting a stone up for your loved one. Pauline at Collette held my hand through out and made sure the marker was exactly as I wanted. Thank you for all that you did to make our family member a marker all of us resonate with. A devastating loss, made easier with your dedication and hard work.
Collette Momuments created my husbands gravestone, and it far exceeded anything I imagined. The stone is gorgeous, and the details are incredible. Having to bury a husband who died at 26, and help two small children grieve their fathers death is awful. Going to the cemetery today and seeing my husbands stone was a blessing - a beautiful way to close this part of our grieving process.Our spectacular funeral home ordered my husbands stone, so I have not spoken to the office at Collette Monuments. The gentleman whom placed our stone was great, and gave some kind words to us, and made a difficult process just a touch smoother.Thank you so much to your entire company. I cannot express enough what a gift it is to have an incredible stone and kind people to work with. Thank you for giving us something beautiful to have while we learn to live through the loss of our best friend.
Communication is poor at best.
They created and placed a marker on my Dad’s grave with his name incorrect. They are very aware of the issue and still have not fixed it. Tomorrow I will be stopping in person to discuss it. My mom should not have to deal with this. We all make mistakes; own it and fix it. I certainly hope I change my review after tomorrow.
Janet with Collette Monuments was amazing! On short notice, she arranged to have a marker made for my mother to match my fathers, and she also had my dads marker and the main monument cleaned (they looked brand new!). She was so attentive and patient throughout the process, and so graciously accommodating. No one looks forward to a burial, but she made the experience perfect.
The best monument company out there, period. Top quality craftsmanship and superior customer service.
This is my grandfather’s company and his gift.