Northern tool and equipment has moved from the west side of interstate highway 35 to the east side of interstate 35.They are now located just south of Hebron Parkway / Round Grove Road, in the old Toys r Us parking lot.
I shop here often for work and home. Staff are helpful and knowledgeable. They answer my questions quickly and accurately when I call for details or inventory. Ive never had an issue with orders or in-store purchases. Its just easy to shop here.
Northern Tool rarely has the good deals and the quality tools they used to carry. Select brands are available at a premium but for the most part they carry tools and items that are on par with or slightly better than Harbor Freight. Only reason to go to Northern Tool is to pickup items shipped to store for free freight and return Internet or Catalog orders. In fact, Northern Tool has failed to keep up with the times, some items are only available through catalog and the Advantage member delas are only valid on Internet or by Phone as are some of the coupons they send. It is like they want the different departments competing with each other.
Had the luck of getting help by a gentleman named Logan. He went above and beyond to show me the items I was looking for and explained it all in detail rather than just pointing to the aisle and walking away like most other tool shops. He deserves a raise! Ill be coming back here for more tools when I need them. A+
Always found everyone very pleasant and professional at the counter and when delivered to my truck outside the store. Northern is a great place to shop for the house because they have a lot of goods. Pricing is always reasonable and availability is great.
Called this morning and spok to one of the sales people explained that I tried to purchase a generator online to pick up at the store but it went south. I gave the model and they checked to make sure it was available. I told them Id be there shortly. When we arrived, they had it pulled, with the battery, oil, and it was waiting at the front desk. AMAZING customer service skills!!! thank you!
Super Sales Person & Great Customer Service! Above & Beyond!
You guys lost a $500 sale today. A dozen customers in the store and no employees were on the floor for over 10 minutes. When the manager and other workers finally came out i walked up to them and was ignored. So i called a competitor while waiting and they had the weedeater i was looking for. Thats how you lose business.
The prices are reasonable yet the website is not user friendly. The chat feature is very good. Individual was very quick to respond and very efficient in finding what I was looking for.
Good place to get parts and equipment for my business
Spoke to Mark over the phone and he literally walked the isles for me to see if you guys carry my product! This guy is an asset to your corporation thank you Mark!!!
First time shopping here and its such a great store.. all in one
This place is great if you need an air compressorand or air compressor supplies....
First time to visit and I like what I saw and will be happy to shop there again
Pretty good prices on their tools and a wide variety.
They were nice and helpful.
Good store - good stuff - good prices - great people.
Online ordering was a breeze and had the option to ship for free to a Northern Tool store was a bonus. Great selection of disinfecting products for this pandemic.
Helpful staff, found a rolling tool cart and some tie down straps
Friendly staff and the store is always well stocked with inventory.
Always a pleasure shopping there....thanks
Good collection of equipment,tools,hardware etc with reasonable price
Nice restaurant with awesome food. Visited today and tried their famous wood fire Owen pizza... It was delicious 😋
Veronica, Dani, and Kevin were great!! Dani has the store down to a science. She has a marvelous personality. I will be back to this store.Veronica was a jewel also. We did my paperwork and she gave me aid.I will travel 33 miles for the prices and service. Kevin keep your store at its top quality.
A lot good deals today
Super good!!!
Order applied coupon but then while payment it shows full payment. Very canny business practice
Always have what I need!
Came here for some simple mesh tarps. Out of stock and way to busy helping the one other customer. 4 emoloyees and no one can help.I asked to have them delivered to another location. No way.
A great addition to my go-to tool stores! Im gonna spend some time and money here. 😊
Best store near Me! I always find all kind of stuff like tools, jacks etc.. I bought a air compressor, jacks and more. Very good store
Always love this store for all my tool, hardware and road saftey needs. Friendly helpful staff. Quality products and competitive pricing. Convenient locations around d the meteoplex.
Called looking for a specific item David said they have got some comparable, wen in Showed him a picture he walked me right to it super helpful customer service..
I just bought a lawn mower about 2 months ago and i know usted it twice, it wouldnt turn on and i took it the repair shop. My lawn mower has a warranty but the still charged me the $35. For the repair they were charging me $80. I dont recoment, they dont follow the warranty plan the machines have.
Store is okay, has good variety of items, including many oddball items that may be hard to find in other tools stores. Why only 3 stars? 1st prices are 5-15% higher than most other stores selling same or similar (other brands) items. 2nd - you cant rely on continuity of specific to that retailer brands. I bought a set of power tools and less than year later that brand was discontinued so I was left with useless tools due to lack of batteries- thanks to compatibility I discovered with Harbor Freight s brand I still use them. 3rd - misleading advertising - they sent me a coupon for free item, I drove to the store to find out they would not give it to me unless I buy something else - that was NOT specified in the add, unlike let say above mentioned Harbor Freight whos commons state with any purchase.Hopefully this knowledge saves you some headaches.
I am a diesel mechanic & Northern tools have a lot of great tools that auto/diesel mechanics would normally buy off an highly priced tool truck! They have inch wrenches & sockets up to 2 !!!Milwaukee, Dewalt & Ingersoll brand impacts!For me that is awesome!!!Northern is my go to store!!!
Did not get what I needed
Will is awesome
Wow!!! Great staff!! Super friendly and ready to help you get what you need!!
They dont stand behind the warranty on pumps, HF does. It would seem every time I visit Northern Tools, they are either out of stock of items Im looking for and the website says they stock.
Quality tools,I always find what I need here and they have good service
Everything was going fine, I was about to spend $600+ but when I got to the cashier she refused to give us the $20 off for spending over a certain amount. I have made big purchases before and havent had a problem. So I said I would just leave everything and she said Ok and called someone to put things away. Its crazy that they would lose a big sale because they would not honor one of their coupons.
I bought a generator, and I used it once and it didnt turn on again. I went for the warranty, 2 months have passed and they still dont fix it.😠
Good stock, knowledgeable staff, more pro tools. Reasonable prices.
Just what I needed in stock.
Great service and helpful stuff. Pretty nice collection of skates as well.
Northern Tool has a great variety of tools and equipment at an affordable price.
They have a good selection of tools, equipment and safety gear. Including a vast array of trailers located outside the building for work or play.
Excellent customer service.
Chris S. Was and still is very helpful. Everytime I walk in the door I look for CHRIS S.
Good prices,but the the young cashiers customer service and attitude needs some work.
Order was placed on December 1st and was not received until the 17th...UNSAT!
Great selections and great service!
I like this place. Great merchandise....
The way the do ad prices suck. The product is very cheap on some items. I would rather go to home Depot on most items.
Great products. Ok prices
It just hard to find someone to help me out in here i walk all around the store. The only person I saw it was the cashier but he was super busy.
Great customer service
Know your prices of what you want before ya buy !
Drove in from Denton to pick up a welder. They had told us it was in stock, but when we got there they said it was a special order. The other problem was that they had three sales people working on it and did not seem to be concerned in the least that we had make a trip for nothing. Scratch this one off your list.
Good. They can be slightly overpriced sometimes, but they really do have nearly everything.
Good selection of tools etc.
One person working in Service Dept, left early.
Northern Tool Sells Welding gas -- Do NOT BUY IT! Youll only get a bottle of 1/4 filled gas or less. Its a scam!!!
Clean store. Lots of tools, parts and equipment to choose from.
Best tools at your reach
Good stuff, fair price!
Horrible customer service
Really bad no buddy help you...
Great customer service
Awesome return policy
Very helpful
Good
Good customer service
Amazing prices!
Very good
Excellent...
Great Service
The customer service sucked
Low prices
Perk
Very good offer and a good deal, just note that they should increase the offers of tools, ...
Excelent service
Very friendly and excellent attention.
CoomNess