Had a really good experience ordering from them and the person at customer care was very helpful in addressing the issues that we faced.
Stinking company to deal with. Placed an international order - it was shipped in multiple boxes and therefore I paid multiple times the import duty and carrier fees. The item was stated as shipping 2-3 days, 9 days later i still did not have the boxes. Fairview do not want to know - they just refer you to illegal terms and conditions that wipe them of any responsibility. Subsequent emails are then ignored. Horrendous company to deal with you are far better off going to one of their competitors.