I have purchased several vehicles over the years. The car buying experience at Audi of Lexington was the best I had ever received. I had stopped in a few weeks ago after returning from vacation and before returning home to look at a Q3. I was shopping around and wanted to get inside and test drive one. Matt Cantor took the time to talk with me about the vehicle and understood that I was trying out different vehicles and wasn’t ready to purchase right then. There was no push to purchase a vehicle. I went for a test drive and really enjoyed how the Q3 drove and handled better than any I had looked at so far. Matt Blank, a salesman at the Audi dealership, met me as I returned from the test drive. Matt Blank was great to deal with. He explained some of the features that the car had and talked about the safety of the vehicles. Matt Cantor discussed a few details of price and my trade in, gave me his card and told me to call or text if I had any other questions. A few days later, my sister who lives in Lexington, called me to let me know they had a silver Q3. I sent a text to Matt and he responded promptly with details and pictures of the vehicle. After going to several other dealerships, and test driving other vehicles, I decided that I wanted to purchase the Q3. Two weeks after my first trip to Audi of Lexington, I returned to look at the silver Q3 that my sister had seen. As soon as I pulled in Matt Blank greeted me and knew I was interested in taking the silver Q3 for a spin. After test driving this Q3 I knew it was the vehicle for me. Matt Blank, Matt Cantor and Jeff Graves completed all of my paperwork in a very timely and efficient fashion. Every aspect of the process was straight forward and to the point. Jeff explained every detail of the financial side of the paperwork very clearly. There was absolutely no push to buy anything extra. Some package options were explained to me and he gave his honest opinion about why he would or would not purchase these. I would highly recommend Audi of Lexington and salesman Matt Blank to anyone interested in purchasing an Audi. This is my first Audi and most likely won’t be my last. And I will definitely return to Audi of Lexington for my next purchase. Thank you all for a wonderful experience!
I had a fantastic experience buying my first Audi from Audi of Lexington.I was an out of state buyer from Nashville, TN. I saw on their website that they had my dream car- a new blue Q3. I called up the dealership and asked to speak with David. He was extremely helpful and went out in the rain to take pictures of the car. I loved it and told him it was sold! I drove up the next day and picked up the car. The entire staff was extremely friendly and helpful. They even recommended some good bakeries in Lexington that I should visit. If I had one word to describe the car... FUN! I love driving it and Im very happy with my purchase. Thanks again to David / Jeff and all the staff. Great Job!
Had such a fantastic experience purchasing my new vehicle at Audi of Lexington!! Marty was great working with and very patient as I couldn’t make up my mind on the exterior color. The entire staff was friendly and accommodating. I highly recommend Marty and this dealership if you are in search of a new Audi!! 😀
I had my Audi serviced in Lexington on 9-28-21. I am so pleased with their Service Department. They go out of their way to accommodate my needs. They do a terrific job on all my service needs. My car is kept in tip-top shape Such a friendly staff - I literally feel they treat me family. Im so grateful for them!
I had a wonderful experience shopping at Audi of Lexington. Marty Gillette was the most gracious help in my search and I decided on the Q7. Everyone was awesome to work with and made sure that I had everything I needed. I wanted a stylish vehicle to transport my stand up paddle board and the Q7 with roof rails is perfect. I would highly recommend Audi of Lexington!
Probably one of the worst dealerships of any car manufacturer I’ve dealt with. Specifically, their parts department provides completely inadequate service. They will order you the wrong part after you specifically request confirmation that it’s the correct part. When you point this out to them, they will blame it on their website or “corporate” and they will spend weeks telling you they are ordering you the correct replacement part but will instead lead you on. They will not provide you with any tracking information, lead time, or even confirmation that they ordered the replacement part nor will they make an effort to do these basic functions of customer service. For any kind of update, you will have to follow up with them repeatedly but at best they will say it’s out of their control and will not take any initiative to resolve the issue if it requires them to so much as lift a phone or send an email.
We recently purchased a 2021 Audi Q5 and it was a pleasant experience working with David, our salesman. They gave us a great trade in and a smooth transition into the Audi Family. All of the staff was very friendly and the transaction went super quick. This is our first Audi purchase, and definitely will not be our last. We look forward to working with the Audi team in the future.
Class Acts! Everyone great to deal with - honest, sincere, professional. Dealt with Marty, both Matt’s, and Chad. 3rd car from these folks, and will do more! Super people!
I am thankful to Martin Marty Gillette for being very helpful and going the extra mile in every way possible in helping us find the most suitable vehicle to meet our needs and for making our visit to the Audi Dealership In Lexington a most pleasurable experience. If you are looking for a vehicle I highly recommend that you find Marty !!
Had a spectacular buying experience at Audi of Lex thanks to Matthew Blank. From the moment I set foot on the lot, the entire experience felt natural and stress free (and that’s saying a lot given the current state of the market). From test drive to the final tire shine, extreme attention was given to customer service. Overall, I couldn’t be more satisfied with my purchase, but thanks to the extremely thorough, yet perfectly succinct “new car” orientation that Matthew gave me, I already feel like I’ve owned it for years.
I had a wonderful time visiting this dealership! I brought in my Audi recently to be serviced and the staff were very friendly and did a thorough inspection to make sure my car was in tip top shape. Ida was awesome and Marty too! Marty got me connected to the myaudi app in no time and answered all my questions about my new Audi. They really do make this a stress free time. Thanks so much, you guys!
First time buying an Audi, I had an excellent experience and Nolan made the process as smooth as it could be. Nolan went above and beyond my expectations and his professionalism displayed true dedication to catering my needs as a customer. Definitely will be doing business here again.
Second purchase in 2 years from these guys- for multiple reasons. Was looking for and Audi Q3 in 2019. After a frustrating attempted purchase experience with my local dealer I called David Slay at Audi of Lexington and made a deal over the phone. 4 hour drive later I arrived at their dealership. Everyone involved from sales, management, financing folks were super pleasant. Extremely enthusiastic about their brand. Received a fair trade, a good deal and was on my way back to NC. A couple days ago I was searching the internet for an SQ5 as an upgrade to our Q3. Audi of Lexington had exactly what we were looking for. Emailed David and we had a deal worked out within a few hours. Back in the car again for 4 hours right past my local dealer and a few other dealers along the way to Audi of Lexington to pick up our new SQ5. Again, everyone was great. Deal was more than fair. David had me back on the road towards home in no time. I highly recommend these guys for your next purchase!
I bought an Audi A4 from a different dealership but was having issues setting up the app to my car. When I called I was sent to Martin Gillette for help on setting it up. He came out and help me set it up in my car and even showed me a few cool things in the infotainment system I didnt even realize was there. Never made a purchase from him and he was still more than willing to help. Great guy and a great dealership from my experience!
NO hassle dealership. Told them what I was looking for and they had it on their lot. We purchased it that day and we live in Pa. Martin Gillette was the best salesman. He went above and beyond to make the purchase easy.
Purchasing an automobile here today was the easiest and most pleasant auto buying experience I’ve had and that is due to the Audi specialist, Matthew Blank.Matthew was kind, not pushy, patient, a good listener and shared his keen knowledge of the Audi Q3 we bought.I would most definitely welcome the chance to do this again with Matthew.
Another AWESOME experience with the Audi of Lexington team!! This was my second Audi purchase at this location, and I could not have been happier. Traded in my Q5 S-Line for a newer model Q7 Prestige. I worked with Marty again, and he was extremely helpful throughout the process.He even worked in the rain to ensure I was able to see multiple Q7s before making my final decision!! Everyone was genuinely nice and willing to answer all my questions to ensure I felt comfortable with my trade and new purchase. No pressure, laid back environment...wonderful place to shop for your next Audi!! 10 out of 10!
Our recent experience with Audi of Lexington was beyond wonderful. Having searched for a new car for several months, we visited many dealerships and met several sales representatives. At Audi of Lexington we were greeted by Marty with courteous and helpful no pressure service. He answered all our questions and went the extra mile to make sure that we got exactly what we needed and wanted. We will definitely be going back here first the next time we are searching for our next vehicle. We highly recommend checking out Audi of Lexington and when you do ask for Marty, you’ll be glad you did.
We recently purchased an Audi Q5 from Audi of Lexington. Marty Gillette was patient with us through the process. He worked to be sure we understood the settings and helped us connect our devices. Marty is very knowledgeable about the Audi brand. We felt like he was experienced and well trained. Thank you, Marty!
Under unique circumstances--during a cross-country move and by chance finding the car we wanted online--Audi Lexington and specifically sales rep Marty Gillette made things quick and easy. Marty showed patience and a willingness to work with the us and our bank to expedite the purchase. Friendly, understanding service is greatly appreciated.
I had a great experience at Audi of Lexington.I’m from out-of-state and found a car I liked online.David and I spoke on the phone (and via text) about the car - he was very helpful and informative. Also, I appreciate the frequent/comprehensive text communications/updates!! Furthermore, David mentioned a few offers that were available to me that would help lower the overall cost of the car (always appreciated!). Because of these additional offers, I put a deposit on the car (site unseen) and made the trip down to Lexington to buy the car! Great experience and love my new Audi! Thanks to all involved! (Even all the signing of the paperwork was a positive experience.)
Great overall service from start to finish. Martin Gillette is the best. I would recommend him to anyone and will. Go to Audi of Lexington and ask for Martin!!
I had an amazing experience with Audi of Lexington. This was my first Audi purchase and Martin was extremely helpful. He explained all of the various options and I never felt pressured. He was willing to search for the exact vehicle that I wanted. I was also an out of state purchaser. The entire team made this process smooth. When I returned to pick up my Q7, Martin spent plenty of time showing me how to operate all the many functions. I cant thank the entire team enough for making this purchase seamless.
Exceptional service by Nolan and Jeff. Nolan is a very professional young man whos knowledge of the automotive industry is astounding. Thank you both.
My 1st Audi and the experience I received from everyone at this dealership was excellent especially my salesman, Matthew Blank. He answered all my questions,and boy did I have a bunch of them, and helped me settle on the Q3. Even though I purchased a used ( pre-owned ) car Matt treated me like I was buying a brand new one. I drove car home to WV, 190 miles one way car did great. I would definitely recommend this dealership and would certainly buy from them again.
I had an awesome buying experience at Audi of Lexington. Due to a busy schedule and worried about COVID, I wanted to buy my vehicle from home. Marty Gillette made it quick and easy. I kept expecting problems to arise and to my pleasant surprise, there werent any! I love my Q3 and definitely recommend Marty and his team!
I recently just purchased a new Audi Q5 from this dealership and have absolutely no complaints about the team working here. Matthew Blank helped guide me throughout this whole process and I really appreciate all the help he was to me!
My wife and purchased a New Audi Q3 from Mathew Blank at Audi of Lexington on 8/24. We drove in from Bardstown, Ky and the drive to Lexington was worth it. This was by far, the BEST car buying experience my wife and I have ever had. The salesman Matt was not pushy and listened to our needs and wants in a vehicle and accommodated to fit those needs . The sales manager, also named Matt, gave us a fair price on our trade in and was very transparent in the buying process to ensure that my wife and I were completely satisfied with all the details of our purchase. I HIGHLY recommend Audi of Lexington, and when the time comes, I will definitely be back. Thank you again guys for a GREAT car buying experience!!!! Cortni and Jason.
I recently purchased an Audi A3 for my daughter and had an amazing experience working with David Slay!! David was top notch in his knowledge of the product and a pleasure to work with from start to finish. His professionalism and attention to detail are most definitely 5 Star!
Mark Hollingsworth and Jeff made my car buying and financing experience so effortless, personable and enjoyable. Being an out of town customer, they did everything in their power to make a fair and efficient trade. I was so pleased with the honest feedback and attention to detail they offered me. I highly recommend using them for your next car purchase!
Recently purchased a new vehicle through Audi of Lexington! I highly recommend working with Marty. Him and his team were all very friendly and helpful with our purchase process. We had a great experience and will definitely be back.
I have purchased two Q5s from Audi of Lexington since 2015. They make the buying experience easy and stress free. I highly recommend both the car and the dealership if you are in the market for a new or used automobile. Ask for Mark when you stop by.
My experience with the team at Audi of Lexington has been exceptional! From the purchase of my Q5, throughout five years of service and maintenance, and with my recent trade for a larger “Mom Mobile”, they have always gone above and beyond to make sure I had a smooth and pleasant experience. The entire team is friendly, attentive, and eager to help. With a growing family, I needed something a bit bigger than my Q5 (although I’ve loved my Q5). I was interested in purchasing a Toyota Highlander and to my surprise, they were even willing to help with that purchase. They introduced me to their Gates Auto Group sister dealership in Muncie Indiana and had the exact vehicle I wanted delivered to Lexington. I highly recommend Audi of Lexington, Gates Auto Group, and their entire exceptional team! Thanks to Chad, Marty, and Ida for 5+ great years of service!
I never write reviews but have to this time. I went to this dealership 10 hours away because of the reviews. I worked with Martin and team. All the info I asked for was sent and the car was exactly as they said it was and more. Very smooth process...... I have to say if you are a real Audi person you MUST have an R8 Plus on you bucket list! Thanks Again Lexington Audi Team!!
I found a car listed on the Audi website that I was interested in. I called and talked with David, who sent pictures and gave us all the details. He stayed late in the evening to get all the paperwork worked up and ready, so that all I had to do the next day was to sign and go. All of the staff were very friendly and personable, I had an amazing experience with Audi of Lexington!
Audi of Lexington is absolutely the best! Such a kind and personable group of people both in the service and sales departments. Ida is a rockstar. Marty G is the sweetest and goes above and beyond. Just purchased my second car from him with the help of Matthew. I will never go to another dealership!
I have been searching for a Q5 for over a year. When I met Matthew at Audi of Lexington, I knew I was in perfect hands. He is one of the most patient, professional, and attentive salespersons with whom Ive had the pleasure of working. Because of Matthew and his dedication, I am now the proud owner of my dream vehicle! The entire team made my purchase experience seamless and hassle-free. Thank you, Matthew, Kelly, and Chad for a world-class experience.
I recently purchased an Audi Q5 and had a great experience working with Marty Gillette! Marty was very knowledgeable of the car and I really appreciated the extra time he took to show me some things about the car before I drove it home. He was a pleasure to work with from start to finish!
I went to Audi of Lexington looking for a new SUV with 7 seats. David introduced me to the Q7 of which I test drove several but loved the comfortable and zippy SQ7! Eventually, deciding to purchase the SQ7, David was able to locate exactly the SUV I wanted and had it transferred in 3 days. I love my new SQ7 and have lots to learn. David is knowledgeable, professional, and patient taking the time to teach the new technologies. Everyone was extremely friendly and helpful.
I recently bought my first Audi from Audi of Lexington/ bluegrass Motorworks. I wanna give special thanks to Mr. Marty Gillette and Mrs. Kelly from bluegrass Motorworks. They did not make any fake promises and delivered on every aspect they said they would. Mr. Gillette answered every question I had and took care of the concerns I had regarding the SQ5 i ended up deciding to buy. They were very transparent with the information I wanted and were ready to answer any question/concerns I might of had. Mrs. Kelly walked me step by step thru my financing process since this was my first financed vehicle and helped me get a familiar and clear understanding of the process. All in all I can say they went above and beyond for me even after I purchased the vehicle they still answered any questions I had on a timely manner regarding any/other aspects of my purchase.
If you are in the market for a good Luxury car, you owe it to yourself to talk to Marty Gillette at Audi of Lexington. I just today bought my fourth car from him. He has always been a consummate professional. When I purchased my first vehicle from him, my children were in Elementary school. I still own the first car he sold me. My children are now college graduates. I cannot see myself buying from anyone else. I know everyone at Audi of Lexington by the first name. Ida and Charlie(Service), Jacob (Parts), Jeff in Finance, and Marty. They have treated me like family. I have recently lost my spouse, and they were kind and considerate while downsizing from a more expensive vehicle to what I bought today. I felt valued and honored when purchasing one of the least expensive cars on their lot. (Oh, its still gorgeous). I am a little older and have lost track of the number of cars I have had in my lifetime. I cant imagine going anywhere else (unless I need a tractor, maybe).
It was a great experience and pleasure working with Martin. He was very professional and friendly. He answered all questions we had and able to offered us the best price that beat all other offers within 100 miles of Southern Indiana. In our first visit to the dealership, we ended up buying 2021 Audi Q7. Thank you Martin, Matt and Jeff for providing us great buying experience. I highly recommend giving a try to Audi of Lexington for your next Audi purchase.
I have purchased multiple Audis from Audi of Lexington over the years. The staff, particularly Matt and Martin, have been extremely professional and helpful each and every time. Anyone considering purchasing an Audi should definitely visit them at Audi of Lexington before making a purchase!
My wife and I came back to the dealership several years after going to another dealership and another brand from our previous Audi. Between the two of us we have selected and driven about 25 automobiles from different dealers in different states and internationally. This was our first time meeting David Slay (official title is Audi Brand Specialist). In short, I would hire him in an instant if there was a fit. His demeanor and approach are worthy of a premium brand. He represented not only Audi of Lexington but also the global brand with professionalism and expertise. He brought us a long way back toward being Audi brand loyal.
Overall, such a smooth sailing and an exceptional experience with David S at Audi of Lexington. Being that I was a buyer from out of state and couldn’t see or test drive the vehicle firsthand, David was very thorough in looking over the vehicle and describing ever detail/aspect. Once I was able to see it in person, he was spot on and made the whole transaction the easiest I’ve ever experienced. Thanks to David and Kelly for making this purchase one to remember.
We had a wonderful experience shopping with Matthew at Audio of Lexington! He was very helpful and went above and beyond to take care of us and our kids. We would highly recommend anyone shopping for a vehicle to stop and see Matthew!
We had a great experience with David at Audi of Lexington. He was very friendly and professional. Everyone we interacted with was also friendly and helpful. There was no high pressure selling. David helped us through the process of buying a nice used car, making it very easy. The whole process was streamlined, quick, and pleasant. I would definitely recommend David and Audi of Lexington for a new or used car.
I was ready to upgrade to an SUV from being in an Audi sedan for several years (last 3 cars were an A6). I love my Q8 and Martin was very helpful in making the process seamless. He was very accessible to reach when I had any questions. Im looking forward to enjoying my Q8 for the next 3 years. Thanks Martin!
Having purchased a vehicle, I received one of the most pleasant experiences in many years.Marty Gillette and Mathew blank we so professional. Would recommend them as well as the dealership.
Had a very smooth transaction with David. He found two cars with the equipment I was looking for. He brought in the car I was most interested in and it’s beautiful! I received a fair price for my trade. I would recommend Audi of Lexington if you are considering a new car. Audi’s are technologically advanced compared to American cars.
The service is helpful . I needed a new battery and it had to be coded to my Audi . Service department got me right in and in no time I was on the road.Then on 6-16/21 they Looked at my belt. I had a new o2 sensor installed because the check engine light was on. All is good now . They don’t look for more repairs that’s for sure . They only check out what you state for them to look at. I’ve been in business in Lexington for over 20 years and I would say overall I would recommend them. Automobile repair is costly anyhow so I don’t see much difference with other dealership cost around Lexington.The parts department manager is very helpful also I have not dealt with the sales department.
Marty was so kind and helpful in my purchase today. He really went above and beyond to make sure I was comfortable and really liked my SUV! The whole team I worked with made me feel welcomed and took the time to take to me when they were busy themselves. Thank you Audi of Lexington!
My experience purchasing a car from Audi was excellent! Working with Nolan and Jeff was an absolute pleasure. Nolan was very knowledgeable about the car that I bought and was very professional. I highly recommend Audi of Lexington if you are considering purchasing a new or used vehicle.
I am extremely satisfied with the experience I had purchasing a CPO Certified Audi from Audi of Lexington. Matthew Blank, the Sales Representative I worked with was clear in his communications and worked very hard to make certain I had all of the information I needed to feel confident in my purchase. Whats more is that if he did not have the answer, he was quick to involve someone at the dealership who had the correct answer. As a result, I had opportunity to speak with individuals from sales, finance, management, and service. Everyone approached me as a customer with respect to the questions I had and made certain that I had verifiable information from the person who was best informed on that topic. In the end, I feel like I was able to present a reasonable offer based on an informed opinion of the value of the car. At no point did I feel like I was in an adversarial relationship, even though we were negotiating the sale of the car. For anyone interested in the purchase of an Audi, I would recommend Audi of Lexington and Matthew Blank as a great place to start your search.
I purchased a Q5 and it was a very good experience. Everyone whom I met at Audi of Lexington was so friendly and easy to work with, especially Marty Gillette. I definitely recommend Audi and when I shop for a vehicle next time, I will definitely be going back.
I stopped into the dealership on Saturday and told David what I was looking for, and I ended up getting a S5. The entire process was wonderful and everyone was very friendly and helpful. It was absolutely the best experience I have ever had buying a car. I would definitely recommend them to anyone looking for an Audi!
I recently purchased a vehicle and had the pleasure of working with Matthew Blank and the team. They were all very helpful and friendly. Because the detail team had left for the day, Matthew took time to wash the vehicle, as well as fill it up with a full tank of gas before I took ownership. I have purchased many vehicles over the years, and this was by far one of my better experiences.
Great service from true professionals. Very happy with experience from Audi of Lexington.
Great experience, thanks to our super helpful salesman Matthew. Would highly recommend buying here. We were buying used and Matthew was extremely attentive to our wants and needs. Working with him felt more like working with a teammate than a salesman. During what could easily be a stressful time, Matthew’s polite and calm demeanor stood out among salesmen from other dealerships and helped us feel confident in our decisions.
I recently purchased a new vehicle from the Audi of Lexington dealership, and couldnt be more satisfied with all aspects of the purchase. The original offer and the final delivery were seamless and very professional. I would definitely purchase another vehicle from this dealership, even though it is 100 miles from my home. Martin was very helpful and knowledgeable in demonstrating how the vehicle operates.
Great experience! Marty was informative and responsive from the beginning. I got a solid deal trading in my car and great price on my new car. I would recommend this dealership to anyone.
What a great experience! David was great throughout the entire shopping and purchasing process! Once our purchase was done, he spent about an hour going through all the settings, screens, gadgets, etc. and, on each one he mentioned, he provided some detail on what to expect while driving the vehicle. He is VERY knowledgeable of his product. Matt was also helpful and made us feel like we were part of the Audi family. Will definitely look to David if/when we get back in the automobile market!
Awesome crew of dedicated staff. Wonderful experience and will be back for my next Audi. Marty, Matt and Jeff were outstanding. Go say hi
Excellent experience with Purchasing our Q7 with Dave. He worked closely with both my husband and me, on separate visits, and over the phone. We are thrilled with our new car and would recommend both the Audi and this dealership. 👍
This dealership and the service dept I are great. My daughter had a tire issue and the service dept was super to get her in and the tire replaced fast. I have always had very good service there. The sales staff have been great to help me every time I have bought my cars from them. Highly recommend Audi of Lexington for buying a car and the service after the sale!!!
David Slay is amazing! So much that my husband and I refused to make any deal work out at any other dealership!! This is our second purchase with him and I assure you it won’t be the last! Add in his humor and personality with our comfort level and it made for buying a car FUN! He sells more than just Audi so reach out to him for your next new, used or pre-owned car!
After many decades of car buying this was one of my best experiences. The salesman, David Slay, was friendly, knowledgeable, a fellow car buff, and extremely helpful. Thank you so much for helping me drive away in my dream car!
Matthew Blank was one of the best car salesman I have ever worked with! It was a very busy day at the dealership, but he took the effort and time to explain everything. Most of all, I really appreciate the respect and outstanding customer service of this group and Matthew.
I recently bought a used 2011 Nissan Juke and I love it! I worked with Martin and the team, and they were all so nice and friendly. Martin put gas in the car for me, changed the remote battery and even washed it himself since they didnt have a car washing person there at the time. He was so informative and patient throughout the process, and it took a lot of stress out of buying a car. My car runs wonderfully and they are a team of awesome people!
I traveled from out of state to buy a car at Audi of Lexington because of the quality and service I received over the phone from David Slay. We worked out my trade and their vehicle price over the phone and the car was perfect when I arrived. David went above and beyond the day of when a few small dents were discovered on the vehicle and would not sell me the car until they took care of them. I would highly recommend reaching out to David if you are looking for a vehicle.
David made the entire car buying process painless and effortless. He was very responsive, knowledgeable and helpful. The entire process took less than 24 hours, which included our drive to Lexington to pick up our new Q5. We will definitely use David again!
They were incredible to work with! Martin was knowledgeable and helpful, and made the whole process seamless. They were fair and honest and made us feel comfortable throughout. They were not pushy at all, and helped us find the best option for our family. Would definitely recommend!
I recently purchased a 2020 Land Rover Range Rover, and our sales representative was Matthew Blank. I had an incredible experience working with Matthew. He was very informative and answered questions on his days off from work. Excellent customer service. I would highly recommend Audi of Lexington and working with Matthew Blank.
We had a great experience! Fast, easy and no pressure.
Overall, a fantastic car buying experience. Prices were fair and vehicle quality was superb. Matt B. was such a friendly, professional salesman. Never pushy and very intentional. Will be back in the future!
My wife (Penny) and I recently purchased our second Audi from Audi of Lexington. Salesman David Slay made our car buying experience one of the easiest that we have encountered! The customer service and professionalism shown to us from David was top notch. David is very knowledgeable of the Audi brand not to mention the competitors that we were shopping. Needless to say, we went with the Audi Q7!! Thank you David.
Out of state purchaser of a used Audi Q7. Our experience was great working with David as we began our communication online when I found a vehicle we were interested in. David promptly followed-up on my request for additional pictures and information regarding the vehicle. And when we decided to drive three hours just to look at the car, David made sure the vehicle was clean, fueled, and ready when we arrived. This sort of reminded me of days of past, when dealers took interest in the customer, which I appreciated. Through David, the manager was amenable to negotiations, which I expected and wanted some wiggle room on the price. This wasnt a stressful process, just a straight forward business negotiation which we were very fine with and again, expected. I would recommend David and this dealer again as we were in and out in a few hours total, and back on the road home with our new to us Audi Q7. (First time Audi owner; wow, its awesome!)
I can’t thank Matt and David enough for finding a way to make a deal work for everyone on my new Audi. I’ve been a loyal customer for more than a decade and definitely felt they valued this loyalty when working out the deal. That meant a lot to me and is appreciated in an era when loyalty isn’t usually reciprocated. You can be honest with them and they will be honest with you. You can’t really ask for much more from your dealership.
David was low-pressure regarding the sale, but aggressively worked to ensure a great deal and a smooth deal-close. Quick and easy.
I really enjoyed buying a car here. Compared to other dealerships I visited, my experience was easy and stress free. Martin and the team there were great. Highly recommend!
Audi of Lexington makes care buying easy. They make you feel like family and take the best of care of your needs. Jeffery, Chad and Marty are amazing. If you get the chance please stop by and say hello.
My experience at Audi of Lexington was top notch. I appreciate the efforts they took to ensure a smooth purchase, and ultimately building a long-term relationship. I want to especially thank Martin for the care and attention he gave me from beginning to end. Thank you all!
I had a horrible experience with my Audi dealer in San Antonio, TX. We bought a Q3 and were just sent on our way. No explanation of anything inside the car and they never answer the phone of return my calls. I was visiting my husband in Lexington and decided to stop by the Audi of Lexington. David Slay was so helpful, even though he didnt sell me my car, he was quick to offer assistance. He answered my questions, showed me some features on my app, and got in my car to show me how my MMI works. He was so nice, I wish I wouldve bought the car from him. Thank you David!
Just bought an SQ5 and the experience couldn’t have been better. David and Chad were very professional and knowledgeable without being pushy. My car arrived sooner than expected! Picking it up and filling out lease agreements was easy and efficient. Overall, excellent from start to finish!
I’m a huge fan of this dealership. I’ve been a customer for years! I purchase a new Q8 this week and the service and attention to my needs was perfect. David was my salesperson and he is awesome!!! I Love my new car and I recommend Audi and Ask for David!
David & Jonathan were great. Both were fair, transparent, honest and efficient - no games with these guys. Their customer service was phenomenal as we worked to close the deal. I would highly recommend contacting David Slay if navigating through the car buying process!
I had an occasion to have my Q8 serviced at Audi of Lexington. Charles and the techs did a great job! I appreciate their courteous and professional treatment.
What an amazing staff you have! My husband and I are so thrilled with the purchase of our 2018 Audi Q5. Martin was a pleasure to work with. The delivery of the vehicle was top notch. Martin did a great job of explaining all the features of the Audi MMI system. Jeff was an absolute pleasure working with as well with obtaining a quick approval from Audi Financial services. I also appreciate you Matt taking the time to introduce yourself. The personalized service we received from the moment we walked in the door was outstanding. Once again, we are ecstatic about our new purchase and joining the Audi family. I will most certainly give you great reviews and refer any friends or colleagues to make the drive to the Bluegrass state if they are in the market for a new Audi! Thanks again.
We recently purchased from Audi of Lexington and cant compliment them enough. Everyone was so friendly and helpful. The hardest part was dealing with me and my pickiness, but Martin pressed on! He was super helpful and responsive in text when we were narrowing down what we wanted before making the drive to Lexington. Once things progressed we worked with Chad who was just as friendly and helpful. We had a great experience and while we dont plan to purchase a another new vehicle any time soon, we will recommend them to any and everyone in the market.
Had a great experience. David was extremely helpful and easy to work with and provided lots of great suggestions for test drives. Jeff also took initiative and spent a lot of time working with me on arranging financing for the vehicle despite a few unique challenges related to COVID. All the staff were very pleasant and treated me with respect despite the fact that I’m young and a first time buyer. I would absolutely recommend Audi of Lexington to anyone looking to buy.
David did excellent work with helping my find the perfect car within my price range and made the process very easy and smooth. I highly recommend working with David if you are in search for a car!
I have been a customer of Audi of Lexington since 2012 when I moved from Texas. Since that time, I have always been treated with respect and fairness by everyone. Any issue that I have had has been taken care of promptly and competently. My sales representative, Martin, has always gone above and beyond to make sure my needs are met. I have purchased two cars from him and he always makes sure that I am happy with my purchase. I am always greeted with a smile and everyone there is friendly and we usually share a couple of laughs. As far as dealerships go, this one is the best in my eyes. I will continue to visit Audi of Lexington in the present as well as in the future.
My husband and I have been Audi of Lexington customers for many years and through many beautiful cars!! The Sales Manager, Matt Cantor, has been very helpful to us through many purchases and our salesman this year was Mart Gillette. Both are very knowledgeable and are always willing to meet and answer questions. They made the experience very easy and pleasant. I would and have recommended Matt and Marty and Audi of Lexington to many friends and clients. My clients love riding in my Audi!!Suzanne ElliottBerkshire Hathaway de Movellan Properties
Wonderful experience!! I drove from Ashland Ky verses Charleston wv which is closer and so glad I did!! Marty was absolutely AMAZING!!! Will highly recommend this dealership.
Great experience! Good customer service and got me in and out in my new car quickly! Will buy here again! Thanks!
Cannot say enough wonderful things about my salesperson, David Slay. Second car I have purchased from David in 2 years and he’ll be my salesperson for life. Very pleasant to work with, explains every detail and determined to get you exactly the car you want, even if it is not on the lot (which my 2 were not). The entire Staff bends over backwards to make it a great experience and to get you in and out as quickly as possible. I love my new Audi and I love Audi of Lexington. Outstanding dealership.
Great experience buying my A4 from David. Staff is knowledgeable and friendly. Excellent car great performance and I would recommend this dealership.
Just purchased my first car and decided on a Q5. The buying experience was nothing short of excellent. The process was quick and easy. I worked with David and he helped me through the process of buying my first car and made everything simple. Showed up the following day after having the car certified and paperwork was done within 15 minutes and had the keys. Overall great experience.
This is the second vehicle I’ve purchased from Lexington Audi and both times have been very good experiences. The Q5 is such a comfortable vehicle! Thanks to David Slay for such capable, kind salesmanship! It was a pleasure!