I called and spoke with Todd this morning, I was already stressed and panicked. Todd was nothing short of kind and quick to help me any way he could. He send Carl to tow my car, Carl was amazing as well! I will forever appreciate the professionalism, the kindness and the ability to quickly help me. Thanks again. Will definitely use again.
My mom was in need of a tow truck, Buddy was very professional and very quick to respond. The driver that responded, I believe his name was Michael, was very polite and professional as well. Was able to pay over the phone and they texted me a receipt with pictures for the insurance company! If there is ever a need again, will certainly call. Thank you!
Pro Tow was awesome. Second time we’ve used them. They are fair, experts and very customer friendly. Thanks so much for your help today! We will definitely call you in the future.
Thy always do a excellent job. I always take my vehicles to them. Known them for 10 to 15 years.
If you need a tow call Pro Tow!! Thank you for saving the day! The Pro Tow crew is amazing. We will always choose them 🦋
Everyone that works here is super friendly & understanding. I am very grateful to have had my car taken here I couldn’t afford to get it out & they understood that so they let me make payments each week & 1 week they told me I could get it even though the balance wasn’t paid off completely. I thank them & God that was only a blessing in every way. Thank you guys.
Highly recommend this place Excellent customer service and Owner Allen Monts is professional and has a full staff of very skillful body shop mechanics for all your Collision repairs (Crescent Collision). I will be taking my vehicles here from now on.
On time and did a great job.
Pro Tow has helped me several times. They are always on time and they perform their service with a smile. They do a good quality job at a fair price.
Very nice ppl. Not like the usual AHs that you get to deal with after your car gets towed.And they cut me a deal on my tow from the original $500, down to $450.So thats cool.They only had to tow my truck twice and to hold it for a week.Not exactly a favor, but far from being ripped off.$25 a day in storage fees and $200 to tow it a total of 10 miles (both trips)So not cheap, but not expensive.Nice ppl though.
Pro Tow has helped me several times. Customer service is second to none and they do an outstanding job! I will definitely use them in the future if I need to!!
Very Nice People and Body Shop
GREAT PEOPLE SINCERE, TIMELY. WOULDNT DATE CALL ANYONE ELSE
Ive used Allen several times and have never been disappointed 😃, I will always call ProTow if I need this kind of service. Hes also done several jobs for me with Body Work and Painting several vehicles for me and they do excellent work, recommend this Group of People HIGHLY!!!!!
The crew at Pro Tow were extremely professional and reliable. They picked and transported my car in a short windows notice with precision. To Budd, Todd and the rest of the crew....a big thanks and keep up the great work!!!!!
Got everything done they even let me fix the car on there lot, thanks again.
Michael Smith thank you for all you did to help us! You gave me peace of mind and helped me through the whole process! I cant thank you enough and I cant recommend you enough!
They are friendly, nice, and respectful. And they won’t charge you a ridiculous amount for the service that they provide.
Pro Tow came out quickly and took my car to Kestners. He was a nice guy and I wouldnt hesitate to call him again if needed.
Protow was super helpful, fair and honest. Mr. Monts runs a mechanic shop I can trust!!!
Imagine leaving a place that just worked on your vehicle and youre elated and more! Great experience. Thanks yall.
I used Pro Tow for the first time this evening and I am very impressed with the response time and the professional service I received. We would absolutely use again and highly recommend their service. Thank you Todd for such speedy service.
Sunday afternoon - they answered the phone, at this location - Dead Alternator in LexCounty - dispatched rapidly. Courteous, Understanding, Great Prices and helped out more than they know! Added to Contact List for future unexpected vehicle emergencies! Thank God For Pro Tow.
My cars battery died inside my garage! Pro Tow was at my house within an hour and took my car to the dealership in no time flat! Made a stressful situation manageable.
Very professional, great work and very accommodating.
Best work around
I was stuck at lake Murray and columbia. They picked me up and took my car to the shop.Professional service and a very reasonable price.I will keep a business card in my car from now on.Thanks for helping me out today!
I wrecked my car into a pond upside down and they were able to pull it out and flipped it over with caution. They were very careful with the car. Not a single scratch on the car. They were able to repair my entire car for a great price. These people treated me as if I were family. I recommend this tow company to anyone! I tell everyone I know to use them!
Best tow truck business around!!!
Awesome customer service!! Made me feel like family. A huge high five to all these guys!
Fast, friendly professional service from phone call to pick up and drop off.
I wasn’t just another customer, I was treated like family.
These guys are awesome!!! They are angels unfortunately I dont live here but they were helpful. Thankyou very much Pro Tow
My fellow church members recent experience with them this week. Do not support this business!Its a shame that people are so racist. I got my car towed today. A young white girl, a older black lady, and me. The tow company charged me and the older black lady $150, and they charged the young white girl $100, then called her to the side and told her she can get her $100 back and call us all kinds of horrible things. Little did they know, she came back and told us everything. My Jesus almost left me but Ill let God fight my battles. I hope my kids never experience ignorance like this but Im sure they will!No one should have to experience this!
Shawn came quickly and got my car out of the ditch easily!
Great service and great folks. They help you anyway possible.
Great folks, very professional and very prompt.
Expensive ... not much else to say
What could have been so many things gone bad, turned out to be so many things gone right. Driving from Charleston, S.C. with a 12 hour commute to Illinois my auto decides it wants to suddenly shut down as I am paced at maximum speed. How I was able to pull over to the side of the road without causing an accident still baffles my mind. However the goodness continued to flow through when Pro Tow came to the rescue. The owner, Allen happened to take this call. My car was barely off the road as vehicles shook my car with every passing. Allen worked feverishly to find a way to get this car out of park and loaded. I remember feeling very uneasy at the situation and the recognizing the sheer risk of how he could so easily get hit by another passing vehicle. However determined he proceeded to deter this risk, all to support a total stranger . I know, I know, it is his job and that is exactly what Allen stated when I pointed out this risk. So to that, all I can say it was a job well done!However the service did not stop there. On the way to find an open mechanic on a Saturday morning, Allen took into consideration a story I preceded to share on how I needed to get to Illinois then back to Indiana no latter than Monday noon. I was concerned given the constraints of not knowing what was wrong with the vehicle, it being a Saturday that the likely hood of me arriving in Indiana before noon Monday was highly improbable.We had 2 stops and starts before we arrived at Elledge Automotive. Joe at Elledge Automotive was open and willing to take a look at my car. It is here that the handoff from one professional service hero to the next professional service hero took place. Elledge had to order parts, go pick up the parts, remove the non working parts, install the new parts and got me on the road by 4:30 that same day. Thanks to Pro Tow and Elledge Automotive Service for allowing me to get to my required destination ahead of schedule.
Anybody that would like to do business with Pro tow please read this. Do not do business with this company. If you encounter them please ask for another company. I hope you read this before you do business with them.
Awesome. Very fast, friendly and reliable service.
Great customer service in a timely manner!
Never been there, I like the name, pro tow, has a good sound, sorry I cant help more, maybe I can check it out near future.
Very professional
Wonderful