I have been shopping here for over 20 years. Joe the owner is so knowledgeable and by far has the best merchandise to choose from. Pricing is very reasonable and affordable.There is always something new when I go in. The service level has always been nothing short of fantastic and even though I live an hour from the store now I would always make the drive back multiple times a year.
Replaced a small diamond in my eternity band that has a fancy bezel setting. Really super happy with the service! Repair time was one week and price was very reasonable. Would absolutely recommend and will definitely go back! Highly recommend! And PS: My ring has never been so clean!
Exceptional experience. Had diamond ring reset as pendant and diamond earrings reset in martini glass settings. They came out beautiful. Owner was super helpful, pricing was reasonable and they completed the changes in one week. Highly recommend!
Joe and Veronica were extremely helpful and a pleasure to work with. I’ll definitely be going back for any and all future needs!
I have been going to Bonafine Jewelers for many years and always have a great experience. Joe is very knowledgeable and always helpful whether youre trying to find the perfect gift or simply replacing a watch battery! Their inventory is unique and always excellent quality. Prices are competitive and in some cases below what you might expect to pay. There is never any sales pressure. It’s clear Joe wants you to be completely satisfied with your purchase. Great business that I highly recommend!
I love Bonafide Jewelers! Joe and his staff are so friendly and helpful every time I stop in. I dropped my favorite watch off for a new battery and clean and polish and it looks fantastic! Have used this store for years for many gifts. I am always very pleased with my purchases and the great customer service. Thank you Joe!
I highly recommend Bonafine Jewelers. They truly go out of their way to ensure that every aspect of your experience is excellent!
Such a wonderful Jeweler......I have been a customer for 40 years. Competent, honest, full service.Definitely the best!!!!
Came in to get my watch battery replaced. I appreciate that they were quick to answer the phone as well. They have a variety of fine jewelry with competitive pricing. Highly recommend shopping here versus online.
Bonafine Jewelers are the most reliable and trustworthy business I have ever encountered. They restored my fathers wedding ring to its original shine and luster! Their inventory is always unique and the quality of their workmanship is stellar!
They did a great job resizing a ring for me that belonged to my mom. She passed away last year. Nice momento so I can always feel like she is with me.
Bonafine Jewelers is the best! Joe is a great guy, super knowledgeable, and does a first class job every time. Skip the mall jewelry stores and head to Bonafine!
I needed a watch battery and Joe was able to take of it immediately for me. I noticed the impressive assortment of Chelsea clocks. Because of the friendly customer service, I will definitely return the next time that I need a wedding gift.
BonafineJewlers always been my place to go Joe is so reliable and wonderful thank you for being my jeweler
Very competent and prompt repair work on my watches.
Excellent as always. Thanks
Joe and his team are excellent and helped me every step of the way with the engagement ring purchasing process. I was recommended through a friend who had been a customer, and I have continued to recommend anyone looking for an engagement ring. I had an issue with a diamond in the setting I picked a year after purchase(not their fault) and they resolved it immediately...I was impressed. These guys are great!
Bonafine /Joe let you come to your own conclusion along with offering his professional observation but at the end you made the final decision. Absolutely no pressure. Could not be more satisfied with our decision to work with Joe.
My husband and I frequented Bonafine jewelers for years. I have the jewelry to prove it! Joe Bonafine is professional and knowledgeable about every item he sells, from diamonds and other gems, to funky and other fun less costly items. Dont see what you want? Give him information about what youd like and he will find it for you. His prices are fair and you receive quality products and service. I continue to shop with Bonafine Jewelers even though I am now on Cape Cod. I trust Joe and know he is going to provide excellent advice, products, and quality. I hope you will visit. You wont be disappointed.
Joe was very sincere and professional in his service, explained clearly the rationale for the cost and had our ring resized very quickly. It fits perfectly now! Very trustworthy and highly recommended.
It’s a pleasure to do business with Bonafine Jewelers. From watch batteries, to custom work, to great estate jewelry, to quite lovely new pieces, this local Lexington shop is the only place I go. Service is excellent and I’ve learned a lot from Joe.
I can’t believe I’ve lived in Lexington this long and only visited these guys for the first time today. Customer for life now
I brought my wedding ring into Bonafine Jewelers in Lexington after seeing their great reviews. The band was fractured in two areas. Joe looked it over and explained how he could fix it. He was informative and upfront. The repair was done exactly as he promised. It is beautiful and secure. Thank you Joe!
The people at Bonafine are fair, honest and knowledgeable about jewels. I would always go see Joe Bonafine whenever I make a jewelry purchase. I am getting married soon and went to see Joe about the rings today. He had a great variety of rings with all different prices. I will be going back next week to make my purchase.
Excellent customer service from start to finish. Went there to have a few things appraised, and it was an excellent experience. What a great place, and it’s been there for 31 yrs. amazing!!
Ok one of the special jewelers in the area without a doubt a 10 star
I appreciate the professional attention & the quality jewelry. There are always lovely gifts to buy that are within my financial range. It is a pleasure to shop at Bonafine’s!
Bonafine is a well-respected, high quality jeweler with outstanding jewelry and exceptional service. They treat every customer with the same care even just a watch battery. Highly recommend! Thanks!
Joe is a wonderful person to work with. He is a wealth of knowledge and so kind. It is always a special experience being there.Just picked up a necklace that needed a repair. The work was done promptly and beautifully. Always a pleasure to be a Joes beautiful store.I just picked up a bracelet that needed repair. Once again it came out beautiful. It is so nice to work with such trusted people
It is such a pleasure to work with, Joe Bonafine. He and his staff are first rate jewelry craftsmen. I am blown away by his vision and ability to find the pieces that my family loves. Shopping there is comfortable, the prices competitive, and selection not found in big box stores. Why go to Boston when everything you could want is just over the border in Lexington? Thanks, Joe!
Went to Bonafine Jewelers for a v ring repair. Not my first visit there. Was referred by dad-in-law who has bought all his wifes fine jewelry there for decades. Friendly, professional & quality work. Truly quality fine jewels. Also, had a charm inscribed & the price was so reasonable & came out beautifully. I continue to go there for purchases & repairs. Trustworthy, reasonable, quality gems.
My sister-in-law suggested going to see Joe when I needed my wedding ring cut off and sized larger. Joe did a great job, no problem getting it off, finished before the date expected, and it looks fantastic. The ring was 3 color gold bands braided together, the mend is almost impossible to see. Joe also fixed my well-worn jade earrings. I will be going back for anything else I need!
Traffic service today. Love my new piece of jewelry. Theyre always great there and I enjoy going there
I value Joes opinion; he offers well-reasoned and sound advice about purchases and repairs. Ive been a customer for several years and recommend him highly. And, in my experience, few store owners can beat Joes customer service.
Best jewler to replace a battery for my wifes watch. I was happy to find this place amongst many.
Excellent service as usual
First time visit today for a watch repair. Done in minutes.Joe, the owner, very pleasant and professional.BIG sale. I plan to visit again soon.
Joe is BY FAR the best of the best!!!! Kind!! Generous!!! Funny!!! His pieces are BEAUTIFUL ❤️My husband purchased my engagement ring and my wedding band from Joe. They are STUNNING!!Joe also crafted a ring for me using the diamonds from my mothers wedding band. Unbelievably BEAUTIFUL!!Please stop by and take a look for yourselves. You will be so happy that you did!! 🥰
Wonderful store.Joe is a fantastic person who has some very unique jewelry.Both, Joe and his son were a pleasure to work with.I never felt rushed or pressured.The personal touch they provide is not common these days. Joe helped me with my choice of jewelry.I am totally satisfied with what I bought.I highly recommend this jewelry store.
I am very impressed with the personal service and attention to detail and quality. Joe sells only fine quality products. He restored my wedding ring and it is beautiful. I am seriously considering working with Bonafine to create a new diamond ring
Such a great experience. Wont find better quality, service or price. These guys are the best!
The thing that made me leave 5 stars was Joes eagerness to work with me. With his help I was able to put together a dream of a ring.If youve been to one of the big chain Jewelry stores and have left frustrated, Bonafine will be a breath of fresh air.
Joe and his employees are always great and very knowledgeable. I’ve been buying from Bonafine Jewelers for over ten years. I trust them and appreciate their professionalism. A year ago I bought an engagement ring, then wedding rings, and just recently a one year anniversary gift. My wife goes in to visit Joe and Karen at least once a month to get her rings cleaned. I HIGHLY recommended Bonafine Jewelers.
Excellent trusted service. Been coming here for years.
I’ve been 3 times.1st - 5 star great super friendly very helpful - awesome2nd there was one couple ahead of me and 2 employees. I was greeted then had to wait 15 min then I had to go and no one helped me. So I left.3rd time just dropped my jewelry off to repair4th time went in got my piece of jewelry (that was repaired) went to pay and they over charged me. I was quoted a price - paid half when I dropped off the jewelry to pay the other half upon pick up. Apparently the piece I needed to repair my bracelet was out of stock so they bought something else (double the price) w out informing me. Then when came time to pay they didn’t plan on telling me they just charged me double. When I spoke up they agreed on the first quote and then didn’t subtract the deposit I had already paid. In the end nice people bad systems.Communication and consideration for customers time, mediocre at best - 2/5 stars.
Excellent service and assistance in making selections. I have been using this store for decades and will always choose and recommend. Joe Bonafine and his employees are good to the customer. If you have never shopped there I highly encourage you to do so.
We got our rings resized, and the job was done professionally and done well. Great service and a simple transaction!
Joe helped me find the right engagement ring, and my fiancée and I went back for the wedding bands. Joe is very knowledgeable and very straight forward. Great service and options for all tastes. Would recommend to anyone.
Joe was great to work with. He is very knowledgeable and professional. I would definitely return for other jewelry repairs if necessary. I like that the work is done onsite and it is very timely.
Easy to do business here: professional, friendly, several options to look at before purchase.
Joe is the best.Found him with a google rating search and it paid off.Joe and his staff were pleasant and helpful.Had a new clasp put on my rope chain I had had for 25+ years.He was fast and went threw options and prices to work with me.Very pleased.
Joe is responsive, professional and provides excellent service. He assisted in helping select the correct work to be done on my project and I was satisfied with his work
I came in with an assortment of items that needed repairing. Georgina andanother employee were exceedingly helpful in solving the problems.They gave me creative ideas and a lot of time. I have enjoyed shopping herefor many decades.
I have been a customer of Bonafine Jewelers for many years.I have found Joe to be knowledgeable and passionate about what he does and also very fair and reasonable with his pricing.Ive recommended Joe too many of my friends who have also enjoyed their relationship with his company.
I went into Bonafine Jewelers for an appraisal on my diamond ring for insurance purposes, they were timely and courteous !
We have been going to Bonafine Jewelers for 21 years now. We have never been disappointed with any purchase or work Joe has done. He is an honest & trustworthy guy. Would recommend him anytime.
Helped replace a lost piece of jewelry with a lot of sentimental value in a quick manner. Lovely to interact with and found the exact pieces that I needed. Will definitely go back!
Joe and his staff are extremely accommodating to all my needs, especially when designing the engagement and wedding rings for my wife. Joe is always very honest, fair and is committed to building strong relationships with his customers. I highly recommend Bonafine jewelers and will continue to patronize them in the future.
So personable and personal with their customers. If you are looking for that unique jewelry design, that unique experience of genuine caring service in a personal jeweller - you will find it at Bonafine.
Great selectionMy girl loves her ring!
I always have a great experience working with Joe and the entire staff. Most recently they designed a beautiful ring with older stones/diamonds I had at home that I was not longer wearing. Now I have a brand new one of a kind ring ………. I couldn’t be happier with my ring and the continued professional service they always deliver. SHOP LOCAL!!
Great and professional work, nice people.
I always have a positive experience going here. Thats why this is the only place I go to buy my jewelry. I Completely trust them 100%
Weve gone to Bonafine for years. Joes done all kinds of work for us, and is always kind, creative, knowledgeable and quick. Were so lucky to have him close by, though wed travel quite a ways to work with him.
Extremely satisfied! Joe was able to take an old piece of jewelry and turn it into something new by creating a beautiful necklace for my granddaughter. Highly recommended for personal service! Thanks
I had a watchband fixed and a ring guard put on a ring I couldnt wait to wear. I always feel well cared for when I go to Bonafines.
My wife inherited a nice diamond. Joe made a new setting with the diamond, her engagement diamond and a diamond Joe bought in Belgium. The setting was exactly what she wanted and the service was fantastic.Bonifine’s is great!
I met Joe after being referred to him by a friend. I could not be happier with the service and quality of the jewelry. More importantly, I now have a jeweler that I can call a friend. I will only go to Bonafine Jewelers and refer all of my family and friends there.
Very friendly staff. I’ve had several items repaired there. There are also beautiful items for sale.
First class friendly service, found in only a few places these days.
Excellent and professional service, couldn’t have been more helpful.
The owners are always friendly and helpful. They do beautiful work!!
Bonafine is my “go to” jeweler for repairs and to find or create special pieces. Joe is always personable and reasonable. He does what he can while I wait. Highly recommended!
Best Jeweler hands down! Would highly recommend to any friends and family. Bonafine Jewelers takes time to fit all your needs.
Ive been shopping at Bonafine Jewelers for over 20 years and I wouldnt go anywhere else. Joe and his staff are friendly, welcoming and are very knowledgeable. Go to Bonafine Jewelers. Youll be happy you did!!
Had exactly what I wanted. Friendly helpful service. Beautiful jewelry. And easy ample parking to boot!
Been coming here for many years. Been very happy with they’re work and if your looking for something special Joe will definitely find it for You!!!
I’ve been a customer of Bonafine Jewelers for years now. The service is fast, and very friendly.I highly recommend this business for any jewelry needs.
Top notch! Wonderful selection of jewelry. Joe is very knowledgeable and his attention to detail is phenomenal.
This is a wonderful jewelry store with fantastic jewelers! The service I received was well above and beyond. I would highly recommend this business.
The staff are always professional and the owner, Joe, is an expert at his craft! I will forever go back to bonafine for all of my jewelry purchase and repair needs! Thank you for delivering exceptional service to your customers time after time.
Very friendly and accommodating. Duplicated two rings, came out beautiful. Would definitely recommend.
Always A+ . Knowledgeable, helpful, a true pleasure! The staff are true treasures!
Great service. Always happy with the product. Been a customer for many years.
Helpful and courteous and easy to work with very satisfied highly recommend.
Great place. People honest, friendly and willing to spend the time with you and help you in your buying decisions.
I really enjoyed doing business with Joe. I like the way he shared his knowledge as well as the no-pressure way he approaches his work—he seemed very good on many l levels.
The owner is wonderful, so friendly and helpful. I would recommend this jewelry store without any reservations.
The people were very respectful
I have never had a bad experience at bonafine jewelers. The people are always so helpful and friendly
Joe did a beautiful job on my necklace !!It so much better and he did it so quickly!!I’ll be back !! Thanks again
Very friendly, quick and helpful with a watch repair.
Wonderful service, kind and professional!
A wonderful cordial experience, presented by the staff as artisans in a knowledgeable engaging fashion.
Bonefine Jewers is a great establishment to find great gifts and beautiful jewelry! Joe the owner and resident expert is so down to earth and great to do business with. Joe and all his staff always provide excellent customer service. I have enjoyed every visit to Bonefine and my wife loves everything we have purchased. Bonefine Jewelers is an excellent example of American small to medium businesses that are building the future of the American economy.
Bonafine Jewelers has been my Preferred jeweler for over 20 years. The personal service and exquisite inventory make shopping an absolute pleasure!
Always willing to give as much time as needed to explore all choices available; exceptional quality; friendliness guaranteed.
I went in to see about having my wedding band sized. They were wonderful to talk to, offered to clean my engagement ring, had my band ready for me in one day and at a great price!!
I went there to get my watch fixed, and the owner took the extra step to take it to his repair person, who told him how to fix it for free, which he did! He did this even though he knew I was considering buying a watch from his store if the repairs were expensive. I highly recommend Bonafine. I will go there when I do need a new watch!
Friendly, professional service done in good time at a good price. I am so please w the repairs they made to two rings.