I have a few people in my life that are clutch but none greater than Gary at Beltone in Lexington. I have been with Beltone for more than 6 years. Last Friday evening my hearing a stopped working I left a message and of course gray called me at 10am Monday he had me come right in you can not ask for better service than that . I’m back to normal with great hearing aids thank you Gary for all you do not only are you a great tech you became a friend. Thank you Beltone
I only wish there were more stars to give Beltone of Lexington. I had an appointment with Gary today. Things could not have gone smoother. After booking the appointment I received a call from Gary and an email confirming, excellent communication. Gary is extremely professional, did a complete evaluation, and explained each and every aspect. He took the time to get to know me personally and know my needs in hearing instruments. I highly recommend Gary and his staff, and look forward to moving forward with them in the future.
Gary is a thorough professional. He was very accommodating in scheduling our appointment. He did a thorough examination and explained very nicely in an easy to understand way.
My experience with this Beltone group and in particular with Gary has been very professional, efficient and thorough. The AMAZE hearing aids I now have are excellent with a lot of new features.
Beltone really was finally the answer to decades of hearing aid problems I tried to help my mom with - walking through the doors in Lexington 5 years ago with my 90 year old mother really changed our lives for the better beyond what I could have ever understood. I could write a small book about this office and even though the original staff we grew close to changed, everything about the office remained and continued with the next person.Over the last years, and especially the last months of my mothers life - when her hearing was what kept her connected to me in spite of her dementia - Gary at Beltone was literally an angel for us - he was genuinely caring and always going the extra extra mile to bring my mothers smile back...not your average customer service. The quality of the hearing aids was above any wed ever tried (and my mom wore them for over 30 decades but more than that these people really care about your needs.Much gratitude - Deborah
I had a great experience buying hearing aids at Beltone in Lexington, Massachusetts. Gary, my new hearing specialist, was very patient, knowledgeable, and helped set up financing, people can pay for hearing aids with an affordable plan . He worked with me, making adjustments that helped so much. Thanks to all of you at Beltone. Got a great quality product.
Hello I just wanted to drop a line I’ve been getting my hearing aides at the Lexington Beltone office for the past 6 years and have seen many practitioners. But can none of them can beat the service that I receive from Gary Downey. Every time I needed to go to the office Gary always went over and above what anyone could ever expect. I would and have recommended Gary and Beltone to any of my family members or friends. I will be forever great full for everything you do for me. Jerry coviello
I bought my hearing aids 2 years ago at the Lexington MA office. Since then I have received excellent and courteous service from their staff. Doug Downey, Care Practitioner in that office currently, has been terrific. He listens carefully to any comments I have about the sound quality. He has made adjustments when needed that have been very helpful.I would highly recommend this office.
Great service! My grandmother was so pleased with her hearing aid!
I am very satisfied with my experience with Beltone. From the hearing exam to selection of the right product and assistance with service questions, Gary Downey has been a pleasure to work with.
I’ve been bringing my dad to Beltone in Lexington for about 8 months now & have had the best experience. Dr. Gary Downey is exceptional. He’s very understanding of the patient’s situation and how getting hearing aids is a big step for some. Beltone & Dr. Downey have always been quick to answer any questions, return any calls & take care of anything my dad needs. I am so glad we came here and I’d highly recommend coming to anyone looking!
My dad’s hearing aid wasn’t working. Gary first tried to help me fix it via phone, text and pics. When he realized that wasn’t sufficient, he offered to meet me outside his office (in mask and gloves). He repaired the hearing aid in 5 minutes and returned it, completely disinfected, to my car. Talk about above and beyond! Thanks, Gary!
Our experience for hearing test was very satisfactory and pleasant with Garry Downey.
I got my hearing aids in 2017 and I have been sooo happy. Going to the movies and having a conversation I’m not asking “what did he say “.The Beltone in Lexington ma is the place to go. They are so helpful and see me every 6 months to make sure everything is to my satisfaction. I highly recommend anyone to definitely go to lexington you will be very happy with the service and especially how it will open up the world of hearing again.
My name is Syed Akhtar and I bought a pair of latest model of hearing aids from Beltone Lexington, MA. I am very happy with this purchase. Mr. Gary Downey at this location is a great pleasure to work with. He is extremely professional.
Appointment was very informative and they were all so nice!
The Staff are very helpful. They take the time to listen to your problems and work with you.I would recommend them to my Friends and Family.
Great place and they take time out to help you and they make you feel very welcome and offer you coffee or something to drink
Great team of workers that were very helpful. They truly care about their customers and making sure you are satisfied with their product.
Gabrielle Indeglia is a pleasure to work with and extremely professional. Highly recommend!
Friendly, professional, clean and attentive!
Gabrielle is very knowledgeable and professional. Highly recommend