I bought my 2019 Nissan here today!!.. Right when my boyfriend and I walked in the door we were treated with the highest respect. Diana contacted me immediately about the car that I was interested in. I never EVER thought that I could walk away with my dream car that day, but Michael with the finance department made it a Breeze!!! I brought my car home within a couple of hours!! I am beyond excited!! Thank you to everyone who made this possible!! I will definitely be telling everyone where to go to get their next dream vehicle!!! Thank you guys!!
I want to thank the Lewis Liberal, KS sales team for their great service, especially Collin Ware for his charisma, good service and wonderful work! Thanks Collin for your patience, your attention and your help! May God bless each of you!
I had a horrible experience with another dealership in Texas and these guys were great!! Joel setup an appointment for my wife and I to look at a pickup I had been looking. Joel was very knowledgeable about all the questions I asked and was overall just a great guy. Mike helped us with all of our options and they both made the experience a no hassle no pressure deal. My wife and I were very impressed with the entire team!!!Thanks guys!!
Super awesome financing guy, made process easy and made us laugh .The sales guy was really good as well .
Donna Hays is an awesome person to work with trying to find a new vehicle. Ive known for several years I needed something smaller and easier to get in and out off. Donna has been so patient over those years to fit me perfectly with a vehicle for my needs.Shes very knowledgeable about the fleet as well as financing.Together with Steve the two year quest finally came to a close.Thank you Donna and Steve.
Joel and Mike were great salesman and I recommend that you come here to see them
Joel was very personable and easy to talk to. Joel made sure to cover every corner and ask questions to best serve me. So thankful for his help. When you go to Lewis in Liberal, ask for Joel.
Went to get my oil changed for lady’s day today. Alex and Lupe were very friendly. They both greeted me with smiles. I even got to meet the service manager! Austin got my car out within 45 minutes!! The whole environment was relaxing. I got free coffee and a CAR WASH!! Overall wonderful experience at Lewis!
Great people to work with and quality cars to pick from, local and convenient location.
Donna made the whole experience worth the visit. Super friendly, very eager on helping you and walking away happy.
Very friendly and helpful staff. Very good customer service. I give them a five star.
Great service! Donna and Amara were wonderful to work with. They went out of their way to make sure that I got the best deal possible. Mikel made the whole process quick and easy, plus he makes great popcorn! If you are looking for a new car, truck, or SUV I would definitely recommend the Lewis Motors team!!
Just bought a certified used vehicle from Donna. She done a great job. Donna and and crew stayed late getting things in order. Thank you all.
Donna and Joel was nice and friendly the process was easy. and I got the car I really wanted and was in my budget I recommend Lewis car dealership
There new Sales Team is just outstanding! Great customer Service! Took my other vehicle to get serviced and even the service department made me feel good about my decision on getting my car worked on there! Highly Recommend!!
Chente, Ricky & Mikel are amazing!They didn’t turn us down when my husband and I came in right before closing. They treated us as family from the beginning & were very transparent from the start. Wouldn’t trust any other dealership!!
If you’re looking to buy a new car, Joel Miranda is the guy to see! He’s absolutely helpful, will give you many options and will accommodate you to your car needs! Working with him was smooth and quick! Thank you, Joel!!
Jr and Mikel were great help!!! My bank approved me for a certain amount to buy a truck. The dealership was able to get me approved for more and very low interest rate to buy a 2018 Chevy z71 with 14000 miles. Im really happy about the selection. They went out of there way and time frame to make sure I left the dealership with the truck I had in mind.I didnt feel as if they were just focused on the dollar. I had some good laughs while everything was getting processed. Im thankful for the experience of my first truck purchase.
Thank you Donna Hayes for working extra to get me the perfect vehicle on super short notice. I love it!! Your service, along with Mikel Mannings help got me on the road on schedule. Thank you!!!
Just bought a car at Lewis Motors and would like to thank Ricky, Mikel, and Stephen for being so helpful, friendly, and professional! The service was outstanding and I appreciate the employee who generously offered refreshments throughout the process. Special thanks to Donna who did everything she could to help me find the perfect car! Donna is great!! Very knowledgeable and fun to workwith.
When we purchased my new 2021 truck there were no problems. The entire staff took great care with our purchase. We do thank your staff. Great job.
Amara Davis was so helpful. She took the time to answer all of our questions and was very patient in informing us. Thank you so much!! We recommend her to anyone.
Joel and mikel were very nice and friendly and help us out a lot.
Rented a car from Enterprise and needed an oil change. I was surprised how easy it was to schedule an appointment with Lewis Chevrolet. The young man that checked me in was very friendly and even walked me to the waiting area. He kept me updated throughout my wait time. 5 star experience.
Joel was one of the most awesome salesman very patient and helpful! I will recommend him to everyone!! Thank you Lewis Chevorlet
I was overall very disappointed. I sent a message to them on Thursday regarding a vehicle. Veronica got ahold of me quickly and set me up an appointment to look over the vehicle and test drive it. Unfortunately she was not working today, so Amara helped me out. Come to find out the vehicle has to be serviced so I cant test drive it. Then no one could get the keys to let me look at the inside of it. I live about a hour and a half away, but made the trip anyway to see this vehicle. Absolutely no attempt was made to notify me before hand that my appointment should be moved. To say the least, I probably wont go back again.
I am beyond blessed and beyond thankful for Mike and Alberto. They know how to make you feel less stressed for life’s stressful situations. I truly appreciate your kindness and your sense of family and friendship. Thank you!!!
Best experience I’ve had so far!! Chente and Mikel were awesome and answered all the questions I had. Would 100% recommend to family and friends! Will be returning for future purchases.
I purchased a vehicle yesterday and it was a first-rate experience. The staff and salesmen are friendly and hilarious. I love people with a good sense of humor. Their knowledge of the vehicles is remarkable. Ricki, Oscar and Stephen made me feel comfortable and confident that they were looking out for my best interest when it came to my purchase. I will most definitely be returning for future purchases.
We had a very bad experience the last time we came here, so we were reluctant to come back again, BUT Chente, Joel, and Mike really helped us get one of the best experiences we have had buying a car. Not only did it make up for the last time but made us feel good about purchasing from Lewis in Liberal. Special shout out to Chente who was not involved the first go around but made it up to us anyways!! We are very happy and excited to have our vehicle.
Chente and Alberto and the rest of the team was great! Provided excellent service and got us the best payment options available! 10/10 would recommend for your car buying needs!
Service and Parts Department do well to try and help or get you in right direction. Donna in sales will try her best to sell you a car or truck . Got to watch the GM he will try and lowball you on your trade . Overall the dealership has good people but has room for improvement.
Joel Miranda is the best! Come see him for your next vehicle purchase!!
Came in to Lewis Automotive hoping to find the perfect car. Luckily! Jimmy Avalos & Mike Manning were there for us from the very first moment of our arrival. They were very patient and explained all the information and questions we had briefly. They made our first car purchase a great experience. I highly recommend these guys, theyre very professional and sweet salesman. Thank you so much!!
Really honest and good people, come check out my boy Chente and the team! They’ll give you guys good deals and make you leave happy.
Chente was very helpful in finding us the best deal. They made sure that we well taken care of and satisfied.
Came in to Lewis Automotive hoping to find the perfect car. Luckily! Jimmy Avalos & Mike Manning were there for us from the very first moment of our arrival. They were very patient & briefly giving us information with any question we had and made our first car purchase one of the greatest. Highly recommend coming to see these guys, they are very professional and sweet. Thank you so much!!
Great friendly service and Amara Davis did a great job as a salesperson and I would recommend her and this place to anyone who’s in search of a car or truck at Lewis Automotive
🌟 🌟 🌟 🌟 🌟This place has got a whole new crew! Awesome Service! Great Sales Team! Trade values are great!
THE PEOPLE HERE ARE GREATAND MY SALEPERSON DONNAWAS WONDERFUL AND I WILL COME BACK STEVEN THE SALES MANGER AND Ricky the gm mikel made it happen and i am so happy happy
Chente did a awesome job an I would recommend Lewis Chevrolet to anyone who is looking for a great vehicle
Ricky and Chente Duran did An amazing job with me being a first time buyer the whole dealership was amazing experience definitely recommend coming here for next car.
Mikel was amazing. Thanks!!!!
I have bought 3 cars with them and so far I am very pleased with my purchases. Service is great. I’ll definitely go back for my next car purchase. 😁
Just purchased a car from Lewis. They have had an overhaul of their sales staff within the last two weeks and my experience could not have been better. Donna was a terrific salesperson, Oscar the Finance Guy was fantastic to work with, Ricky the GM was very friendly and Mikel made sure we got taken care of. They stayed until well after hours to make sure we got exactly what we neededIF YOU’RE CONSIDERING PURCHASING THROUGH LEWIS, DON’T LET THE PREVIOUS REVIEWS SCARE YOU OFF! It’s a whole new ball game in Liberal and it’s being run by these guys. As long as this staff stays intact, we’ve become Lewis lifers.I emphatically recommend Lewis Chevrolet
I have nothing but praise for the wonderful people at this dealership. On a trip from Colorado to Missouri my Silverado with a Duramax diesel started having emissions problems which put me into limp mode . We changed course and limped into the good people at Lewis Chevrolet in Liberal. They took me right in and worked the problem tirelessly until it was resolved, all the time doing everything possible to make my layover as pleasant as possible. I can’t thank these wonderful people enough and highly recommended them for whatever your automotive needs are. You will not be disappointed.
Donna Hayes, the service team and the rest of the crew at Lewis Chevrolet helped me find the right vehicle! Highly recommend.
I was treated above and beyond on my car (which was not purchased from them) The service department were professional and went above and beyond to diagnose, explain the repairs, check out what my service contract would pay for, put me in a loaner car while my car was repaired. I feel like I was treated like family and I will definitely return to this dealership when I make another vehicle purchase. Thank you Raquel in service, you are amazing!
Just bought a new car Donna Hays did a great job she had brought 2 cars to my office on Friday to look at she is wonderful
Great experience thanks to Joel Miranda
Ty to Jimmy and Mikel so much for all your help on getting in our new car. Yall both are and were a true blessing to us.
Travelling through the area and had a check engine light come on. They wanted me to pay $130 minimum for them to plug in a computer and pull up the code, a 5 minute job. Wow. Not a customer service oriented outfit. Update:. Stopped in Hugoton, KS at the local Auto Parts store and the owner came out and downloaded the check engine code for free and offered advice and information Free of Charge. Something any auto parts store and most mechanics will do for free.
Great customer service by Joel. Recommended.
Really nice employees and great customer service. Highly recommend you visit this dealership.
Absolutely dissatisfied with the service we received. The dealership has never contacted us since purchasing our vehicle there. We were told we would have our vehicle detailed and because of how unprofessional the staff has been we don’t know if that will even happen. The sales rep that sold us the vehicle no longer works there and it seems as though all that mattered was the for the dealership to get our money. Very upset with how our purchase experience turned out. I do however, feel the need to mention that (Our vehicle is great and the credit Check team at the time of purchase was also great).
Great place to get oil changes for your vehicles. Sometimes they run good specials for oil changes.
We bought a 2020 Chevy Traverse on January 24 2020. There were noticeable scratches on the vehicle and we were told they would be fixed. It is now June 19, 2020 and we have never gotten the scratches fixed. We never got a follow up call to see how we were liking our new vehicle and never got a survey to fill out about our experience. We bought several vehicles when the dealership was Stu Emery’s and always had a good experience with our vehicles but since it has changed owners our experience has not been a good one
Im not one to give bad reviews EVER but this has got to be the worse place to get a car at. They sold my mom a faulty car and we literally went to them 5 days after she got it to tell them and they pretended like they tested the car out and there was nothing wrong with it. A few days later we went back to tell them that the car was not working properly and all they did was give us the turn around until finally they said they would keep the car and have someone from their service look at it and again they called me back and stated there was nothing wrong with it. I even drove it with the mechanic in the car with me and told him to pay attention to the way the car was shaking and all he said was its not the car its the road. So once again I got it back and finally went in again and told them it had to be fixed they ended up keeping the car for two weeks because supposedly they had sent the car off to a Kia dealership in Dodge City. Once I got the car back it was fixed for about two weeks then again started shaking I contemplated on taking it back because they are the most rude and hard people to go talk to but finally I went last week and the gentleman that helped us was really nice his name is Jose and we told him we no longer wanted the car we told him we wanted to trade it in for another one and he made it seem like it was possible so we went to test drive another car when we got back he stated after talking to his boss Art he said it was not possible to trade it in that my best bet would just be to get the car fixed which I told him its already been supposedly fixed and it still has the same problem when you buy a car youre not supposed to have to be getting it fixed!!! So anyway I tell him I have to go and I would call back today to schedule a time to drop it off to get fixed I called and Jose stated he would call me back and never did. I called back and Art answered stated Jose left for the day so I told him what I wanted and he pretended like he had no idea what I was talking about!!! I am beyond upset at these guys! Especially Art because as a Boss he has been horrible at taking care of this issue! Im at the point where I dont want this car its not safe to drive and they seem to not care about it. Plus this whole time I have been dealing with them they always always say theyll call you back and never do!! Its been such a hassle! Please whatever you do please do not but a vehicle from them all they do is scam people.
Excellent experience good people to work with
Great place to buy a car both salespeople I delt Jimmy Avalos and Mike Manning helped a lot got me a great deal.
The finance man was really nice and helpful. The salesman was a snake. I was making a deal to trade in a Jeep Wrangler X and an old conversion van. The finance man was in agreement. Salesman followed me into the parking lot and said he really didnt want that van. The next weekend when I was going to take both vehicles to trade them in we had a snow storm. The salesman kept calling and texting asking when I would be there. I said Im not driving in this weather. (I live 45 miles from Liberal) my son was going to drive the van over, (He lives 68 miles from Liberal). I felt like I had a stalker, he called for weeks after. Finally I told him if he didnt have enough respect for my safety he could quit calling.
Love this place Great People!
It was an experience Ill never forget.
Nice friendly service. No pressure salesman. Work to get best financing options. Very accommodating. Thank you!
Found the car that fit the budget and within mileage we were looking for. That is the only thing positive I have. The car had a damaged window when we came to sign the papers and the salesman said they would cover that, however it has been like pulling teeth to get a new one. My grandmother sat for a hour when they told her to come in just to find out they did not have the glass to do the repair. My grandmother recently found out the heat does not work and did not notice until cold weather hit. I called the sales person and they will not help cover anything. I will not be buying here again or recommend anyone to do so. Also I will have a picture of the cab filter that was in it when we got the car.... Update: I took the car in to get it fixed they made me wait 4 hours to tell me what the problem was, which it wasn’t, and they charged 110 dollars. I had someone that knew what they were doing look at and it took 15 min to reprogram the hvac control unit. I’ll never ever come back here.
This company have a lock in fee of $100. That means if your service is less than $100 this company will have to charge you $100- excluding taxes. For example: my dash lights were all dark and all I needed to do is turn that knob to brighten it. When I picked up my car, I asked them what they did to fix it, they said all they did is to turn that knob to brighten my dash lights. At the end I payed $125 including taxes. For future reference: please go to Toyota at garden or dodge because they offer this service for free and there is no lock in fee. Toyota checks my break for free if they need to be change. If you make $20 or less in an hour I RECOMMEND TO DRIVE TO TOYOTA IN DODGE OR GARDEN CITY TO GET YOU MONEY WORTH.
They were nice and helpful at first. Did a credit application and had to wait 2 weeks to find out they didnt apply my co-signers credit, just mine. I had no credit at the time so I had to have someone co sign. Waste of time.
Sales department personnel are great especially Donna and the service department not sure of his name the service manager anyway hes a good guy honest guy and so was snow
Donna is super friendly and very helpful.
Called a week ahead of time and was told they could do what I wanted done, take off of work to go into my appointment only for them to say that they cant do it and they need to do their homework. They could have told me that over the phone rather than waste my time
Friendly people. Helpful in every way.
I was scheduled for an oil change at 8:00 a.m. on 10/26/2017 for my Silverado that I had purchased when it was Stu Emmerts. I was 10 mins early so the only employee that were there was the service shop employees. I turned in my keys and headed to the waiting room on the sales floor while the service was done on my truck. While waiting the salesmen slowly trickled into the sales floor. As I was sitting there they started filling up balloons and getting ready for some sale they had been having. A couple of the salesmen where using some very foul language and mentioned several sexual innuendos and vulgarities. I said to one of them you know there is a customer sitting here right? and he looked at me funny. I got up and walked back the service area where I talked the gentleman changing my oil. We talked about some concerns that he had with my truck and small talk. Night and day difference to what was being said up front. He was very professional in his language and concerns. I went back up front hoping that they had dispersed and I was able to sit down again, but it was even worse. They all were sitting down at a plastic table and have a meeting. Im guessing it was the sales manager that was talking and pretty much very other word coming out of his mouth was F*** this and this S*** is going to stop. Refering to employees on the phones and something about trade-ins. That carried on for a good 10 mins.I have bought two new trucks from them (Stu Emmerts) in the last 5yrs and I will tell you that those will be my last. The gentleman in the back that was changing my oil probably is one of the least paid employees there, but one of the most friendly and professional they have. Im glad it was me and not a woman or some one that had their kids with them.
The customer service was really nice I appreciate it
I was looking at vehicles this evening with my father, we looked at the brand new lacrosse, enclave and impala premier. These vehicles already had scratches and dents on them. I dont know if its happening during transport or if someone is walking through the parking lot and scratching these cars but someone needs to look out more in the parking lot to see whats going on.
Matt in the service department is terribly rude! Witnessed him treat an elderly black gentleman like he was stupid. Made me sick!
Couldnt get me to buy a vehicle here if they were free. Overpriced and rude af. Definitely Do NOT take your vehicle here to get service done!
When i came in the 1st time all they took was Vin# which i had already given them, then had to bring car back after they ordered part. Also when i showed up to get the car they had not left key out, I had called because i knew i couldnt make it during normal business hours, lucky one of the mechanics tried all his keys and got the key from locked service department room. But airbag was replaced at no charge so....
Lee was the best salesman Ive ever dealt with.
Got us right in and out. It was a recall issue but they also went through and checked everything on the vehicle, No charge
Great service and friendly staff.
Do not take your vehicle here for service! I had flood damage and they replaced engine, starter, transmission. All of a sudden I’m also having electrical problems and needed a new battery due to the electrical part having a constant draw. Keep in mind my vehicle was 100% functioning before flood. They take no accountability and cannot explain the logic of how these problems did not exist before and claim that it’s not damage caused by the flood. I’ve been without my vehicle for 3 full months. Do not use this “certified” location for your vehicle needs. It’s a money pit!
Great quick service!
Trade difference was cheap trading new pickups, could use a little help in the service department
Roy lee mcmahan
Awesome customer service.
Very helpful
Very friendly, ask for Oz
Low stress
Excellent service
Dodge city ks
Excellent service. From. Chente. Thank you. Chente
They serve very well